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Hotel Mela

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3,866 Reviews from our TripAdvisor Community

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Showing 2,931: English reviews
Matane, Québec
Reviewed 2 weeks ago

We didn't get the free drink mentioned on the ad, but that's about the negative. Yes the view is not good from the room, but who goes to NYC to stay in the room? We've got an OK room for NYC, OK size with a OK bed and bathroom, in the middle of the city, relatively easy to reach, with...

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Helpful?
Thank santabanana
Tiffany C, Front Office Manager at Hotel Mela, responded to this review

Hello, Thanks so much for your recent stay at Hotel Mela and for sharing your experience with the online community. While we would have loved to receive your feedback and learning about a very good and/or perfect experience, we do understand that shortfalls made your experience only average. We do hope and trust that your future travel plans to NYC...

Brooklyn, New York
Reviewed 2 weeks ago

We booked this hotel through Booking.com. According to the Booking.com site, the room was a Junior Executive Suite, about 330 square feet, with various amenities. Biggest issue is that the bed was a granite slab. We woke stiff, sore and in pain. And for all the wrong reasons. There also did not appear to be a mattress pad on the...

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Helpful?
Thank NYCGuy321
Tiffany C, Front Office Manager at Hotel Mela, responded to this review

Hello, Please accept our sincere apology for managing to fall far below meeting your expectations. Our goal is to exceed all guest expectations and clearly this was not the case based on your feedback and experience. I apologize that your concerns were not addressed during your stay. We will be upgrading our rooms in the near future. We would kindly...

San Antonio, Texas
Reviewed 2 weeks ago

This hotel is located right off of time square and blocks from the subway. We could basically get anywhere we wanted in 15 minutes. The actual hotel room was a nice size for NYC but small compared to normal hotel rooms. Our window look straight a brick wall :( There was no refrigerator in the room which we needed, we...

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Helpful?
Thank JessicaLiska
Tiffany C, Front Office Manager at Hotel Mela, responded to this review

Hello, Thanks so much for your recent stay at Hotel Mela and for sharing your experience with the online community. While we would have loved to receive your feedback and learning about a very good and/or perfect experience, we do understand that shortfalls made your experience only average. We do hope and trust that your future travel plans to NYC...

Springfield
Reviewed 3 weeks ago via mobile

Arrived at the hotel with a prepaid reservation from hotels.com. I was checked in and when I saw the room it was not the type of room I paid for. A smaller room with a smaller bed. When I went back to the front desk I was offered a noisy room on the second floor also not the type of...

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Helpful?
Thank timothye240
nvashishta, Front Office Manager at Hotel Mela, responded to this review

Hi Timothy, please accept our sincere apology for managing to fall far below meeting your expectations. Our goal is to exceed all guest expectations and clearly this was not the case based on your feedback and experience. We would kindly request that you do reconsider staying with Hotel Mela in the future and we will ensure your next experience with...

Kearney, Nebraska
Reviewed 3 weeks ago via mobile

We had a positive stay here. There was four of us and yes the room is small but we did just fine! Our room was on 12th floor that faced the street, but noise didn't bother us. Very friendly staff. We arrived 4 hours before check in and they graciously checked our bags. Then again after check out a our...

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Helpful?
Thank ajhusmann79
nvashishta, Front Office Manager at Hotel Mela, responded to this review

Hello, Thank you for your recent stay at Hotel Mela, we're thrilled that you chose to stay with us over the many, many hotels in the Times Square neighborhood. In addition, thank you for taking the time to share your very positive experience with us and the online community. We do look forward to welcoming you back to Hotel Mela...

Miami Beach, Florida
Reviewed 3 weeks ago

We were there during 2 nights. This hotel has a very very good location, near time square and 5 Th. avenue, central Park and Rockefeller Center ! Smalls rooms but nice, nothing exceptional but correct. Restaurant just down stairs for breakfast and another one italian restaurant for diner if you want to be near the hotel. Very good deal

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Helpful?
Thank ANNE N
nvashishta, Front Office Manager at Hotel Mela, responded to this review

Hello, Thank you for your recent stay at Hotel Mela, we're thrilled that you chose to stay with us over the many, many hotels in the Times Square neighborhood. In addition, thank you for taking the time to share your very positive experience with us and the online community. We do look forward to welcoming you back to Hotel Mela...

Reviewed 3 weeks ago

I booked the room for an employee through hotels.com, in the booking proposal there was no statement of mandatory extra charge, only an optional charge (surcharge) for facility use (such as the health club the room Wi Fi). However, they are charging $27 per night for “MANDATORY FACILITY FEE", not optional. Even if you do not use it. For 2...

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Helpful?
2Thank Tzila E
nvashishta, Front Office Manager at Hotel Mela, responded to this review

Hello Tzila, please accept our sincere apology for managing to fall far below meeting your expectations. Our goal is to exceed all guest expectations and clearly this was not the case based on your feedback and experience. We are sorry that you did not enjoy the Facility Fee, which includes access to the 24/7 Fitness Center, Wifi, and unlimited local...

Reviewed 3 weeks ago via mobile

First night, had a room facing the rear, with a big air con duct right next to the window, which was very noisy and didn't sleep. Instantly changed room the next morning with no problem, but construction noises up the street all night long still crept through the loose windows. Construction noises can't be helped but better window seals or...

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Helpful?
Thank Michael H
nvashishta, Front Office Manager at Hotel Mela, responded to this review

Hi there Michael, please accept our apology for managing to ever-so-slightly meet your expectations. Our goal is to exceed all guest expectations and clearly this was not the case based on your feedback and experience. We are very sorry that you found the room to be on the noisy side. Were you able to alert the front desk about this...

Paramus, New Jersey
Reviewed 4 weeks ago via mobile

I recently stayed at Hotel Mela for a business/pleasure wkend. The staff was friendly & accommodating; the rooms/bthrms were clean and new; the adjoining restaurant was convenient & casual. It was very quiet at night. Can't beat the price for an awesome location in Times Square. I Work in the area and most hotels are 3x they price. This is...

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Helpful?
Thank Lisa6415
nvashishta, Manager at Hotel Mela, responded to this review

Hello Lisa, Thank you very much for your recent stay at Hotel Mela and for taking the time to share your experience with the online community. We are thrilled that we provided a PERFECT experience and exceeded your expectations in all areas. We are glad that you found our location central to all the attractions in the city and our...

Reviewed 4 weeks ago via mobile

The hotel seems old and worn down. The location is fantastic, but noisy. There are NO soundproofing in the windows facing the street. Even at the 10th floor the noise from the outside was to much for me to sleep in. Had to use ear-plugs to sleep every night. The room has an old very dusty wall to wall carpet,...

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Helpful?
Thank vonGrepa
nvashishta, Front Office Manager at Hotel Mela, responded to this review

Hi there, please accept our apology for managing to ever-so-slightly meet your expectations. Our goal is to exceed all guest expectations and clearly this was not the case based on your feedback and experience. We are very sorry that you found the room to be on the noisy side. Were you able to alert the front desk about this matter...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Hotel Mela

Address: 120 West 44th St, New York City, NY 10036-4050
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: $287 - $573 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Mela 4*
Number of rooms: 232
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Despegar.com and Jetsetter so you can book your Hotel Mela reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mela Hotel New York City
Hotel Mela New York
Hotel Style:
#106 Family Hotel in New York City
#166 Luxury Hotel in New York City
#167 Business Hotel in New York City
#170 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Mela staff and other travellers.
83 questions
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Questions? Get answers from Hotel Mela staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go somewhere else.”
 of 5 bubbles NYCGuy321, 8 Mar 2017 | Read review
“Ask for the largest room and check it first”
 of 5 bubbles MikeyD1973, 25 Feb 2017 | Read review
“The rooms didn't have a fridge, which is the only disappointing thing.”
 of 5 bubbles happyc608, 17 Feb 2017 | Read review
“Go for the one bedroom suite!”
 of 5 bubbles Immortalist, 16 Feb 2017 | Read review
“Look for a room on one of the higher floors”
 of 5 bubbles RetiredGent1960, 15 Feb 2017 | Read review
5 of 5