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Hotel Hugo

1,438 reviews
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Traveller (202)
Room & Suite (227)
Dining (123)
Overview
  • Excellent53%
  • Very good26%
  • Average12%
  • Poor5%
  • Terrible4%
Travellers talk about
“rooftop bar”(212 reviews)
“spring street”(19 reviews)
“west village”(40 reviews)
Free Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
Rooftop Bar
4.5 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,438)Write a Review
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Show reviews that mention
All reviewsrooftop barspring streetwest villagehudson riversoho areanew yorkquiet areagreat hotelboutique hotelwest sidemini barrooms are smalllower manhattanstatue of libertyfew blocksaround the cornertribeca
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1 - 5 of 1,338 reviews
Reviewed 2 days ago via mobile

Hotel Hugo was excellent for my first visit to New York of 5 days. I want to thank Mr. John (Entrance), Mr. Jef (Lounge), Mr. Habakoi and Mrs. Angela (Restaurant) for their good service ! They made everything comfortable.

Thank Wimpie1965
Reviewed 4 days ago

Everything @ this hotel in the heart of Soho was magicial. The staff is most accommodating to their guests. The view from the roof top bar is spectacular. The rooms are perfectly suited to the modern touch & comfort. The direct TV is a little...More

Thank raymondfallon
Response from HotelHugoManagement, General Manager at Hotel HugoResponded yesterday

Hello raymondfallon, We are pleased to hear you enjoyed everything about your stay at Hotel Hugo. Thanks so much for taking time out of your busy day to rate and review us on TripAdvisor. We hope to see you again for another stay. :-) Sincerely,...More

Reviewed 5 days ago via mobile

A charming hotel. Excellent staff and reception. Delightful lobby area. The room was beautiful and and clean as you’d expected. The staff are very friendly. Bellman Ismael helped with our luggage... so nice and helpful when we asked where to go for dinner and activities....More

Thank carlosramirez79
Response from HotelHugoManagement, General Manager at Hotel HugoResponded yesterday

Hello carlosramirez79, Thanks for sharing your experience with us on TripAdvisor. We are really pleased to hear you enjoyed our hotel and staff. I will be sure to share your review with Ismael, as I am sure he will be thrilled to hear he was...More

Reviewed 6 days ago

Loved our stay at the Hugo! The hotel is in a great location. Room was clean, but the best was the service! Especially by the bellboy Jose. He was very helpful! Genuinely interested in helping in any way he could. From giving us directions to...More

1  Thank carmenanaamell
Response from HotelHugoManagement, General Manager at Hotel HugoResponded yesterday

Hello carmenanaamell, Thank you for taking the time to rate and review us on TripAdvisor. We are thrilled to hear you had such an outstanding stay with us, and that Jose was a big part of that. Jose is definitely a big part of our...More

Reviewed 6 days ago

We got a king size bed and while the room was really all bed, the bed was incredibly comfortable and the bathroom was spacious! We were on the 12th floor and could barely hear the construction. The rooftop bar was killer and the downstairs cafe...More

Thank Maddie G
Response from HotelHugoManagement, General Manager at Hotel HugoResponded yesterday

Hello Maddie G, We are pleased to hear you enjoyed your stay at Hotel Hugo. Thank you for sharing this amazing review with us. Glad to hear the beds were comfortable enough for you, and the cheesecake was divine! We hope you will come back...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$218 - US$483 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#150 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$218 - US$483 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#150 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (202)
Room & Suite (227)
Dining (123)
Amenities (40)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Chantelle1607
19 April 2017|
AnswerShow all 7 answers
Response from Egil K | Reviewed this property |
Rooftop bar at the Hotel is also nice place to take a few drinks. Short walk to the closest Metro stop. Always ended up having a few beers at the Ears in before I went back to the hotell. I liked the stay at Hugo very much... More
0
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Google Translation
Jessjeanleka
2 March 2017|
Answer
Response from Tracey S | Reviewed this property |
Sorry I would not know, I think your best asking the hotel, I am sure they will let you know
0
Votes
Meg C
19 February 2017|
AnswerShow all 3 answers
Response from Tracey S | Reviewed this property |
Hi meg All we did was on arrival we let them swipe our credit card.
0
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Room Tips
"The top floor rooms would be most desirable to view the city scene"
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"Try to get one on a higher floor to avoid construction noise"
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"It is worth paying a bit more and taking the upper floors room due to the view!"
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"Rooms with a view to The Hudson"
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