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151 W 54th Street, New York City, NY 10019-5302
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Traveller (1491)
360
Panoramas (11)
Room & Suite (1212)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Contactless check-out
Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Conrad New York Midtown
Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#209 of 515 hotels in New York City
Location
Cleanliness
Service
Value
Travellers' Choice
Located in the heart of Manhattan, the luxurious Conrad New York Midtown offers discerning travelers a uniquely spacious and innately residential retreat. Conrad New York Midtown's 54 floors encompass 562 luxurious accommodations, including premium suites, striking views, a curated art program and a 1,500 square foot fitness center. Guests can enjoy dining at Dabble, located off the lobby, and discover a place to indulge in approachable cuisine in an energizing atmosphere. Set on a quiet side street just steps away from Central Park, the hotel is surrounded by the best of New York City including Rockefeller Center, the Museum of Modern Art (MoMa), and the Theater District. Amenities and features at a glance: - Suite size ranging from 500 sq. ft. to 3,000 sq. ft. - On-site restaurant and bar Dabble - One of the largest hotel gyms in Manhattan with natural daylight, open space and equipment ranging from cardio and free weights - 24-hour room service and curated minibar - 6000 sq. feet
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
24-hour security
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Taxi service
Banquet room
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Family
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee
4635Reviews81Q+A100Room tips
Traveller rating
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Tripandtravel999 wrote a review Sep 2022
27 contributions26 helpful votes
Spacious, well-appointed and vigorously cleaned rooms - especially for New York. The service was also excellent. We don’t expect perfection, but when we do have an issue with the room, we like to know it will be addressed, and The Conrad delivered in the most impressive way. When we checked in, there was a small issue with the room - either someone had smoked in it or in a neighboring room. We notified the front desk to ask them to note the file so that we wouldn’t be the ones charged for the clean up but said we didn’t need any further action. The Conrad, however, immediately addressed the issue (and were very apologetic) and even sent up some fruit and bottled water. They were 100% professional in the old school kind of way that we haven’t seem much lately in the service industry. Was really refreshing. Will definitely stay here again.
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from General Manager, General Manager at Conrad New York Midtown
Responded 6 days ago
Wow! What an excellent review to read. We are delighted to hear that you enjoyed your stay at Conrad New York Midtown and appreciated all we offer. The pleasure of having you was all ours, and we hope you come back soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bamafan wrote a review Jun 2022
Edgewater, Florida261 contributions103 helpful votes
Hotel's Favourite
Spent 3 nights in a city-view king suite and can't say enough GREAT things about this hotel. I was treated with impeccable service and felt secure as a solo visitor to the area. Evening turn down service was an elegant touch with chocolates and bottles of water provided bedside. The suites were spacious, clean and roomy. Onsite restaurant, Dabble provided a delicious breakfast buffet on the weekends with spot on service from the wait staff. It's definitely a 5-star property and will not hesitate to return next time I visit NYC.
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Date of stay: June 2022
Location
Service
Sleep Quality
Room Tip: 21st floor provided quiet from the street noise
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from General Manager, General Manager at Conrad New York Midtown
Responded 24 Jun 2022
From our comfortable accommodations to our friendly team, we are thrilled that we could tick all the boxes on your checklist for a fantastic five-star vacation. We hope to deliver another tasty breakfast the next time you drop by Conrad New York Midtown, so don't be a stranger!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Christina T wrote a review Sep 2022
Minneapolis, Minnesota335 contributions106 helpful votes
Spacious accommodations. Separate living room with wide screen television. Another television in the bedroom. Comfortable beds. Clean rooms. Small yet adequate bathroom, single sink, toilet is not separated by a door. Plush robes. Slippers. Conveniently located within walking distance from Times Square, Theatre’s, Rockefeller Center, Columbus Circle, Central Park, Shopping ,etc. Surprisingly Quiet given location.
 Lots of delicious dining options at various price points nearby. While the turn down service with water and chocolates bedside was a nice touch, we only received it on 1 of our 4 nights. Elevators do not require key card access for added security. There is security personnel standing near but they are not always there. Valet service inconsistent. Limited In Room Dining options.
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Date of stay: September 2022
Value
Service
Sleep Quality
Room Tip: Corner suite for more space
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, General Manager at Conrad New York Midtown
Responded 6 days ago
Dear Christina, Thank you so much for taking the time to leave us your review. We are pleased to know that our spacious accommodations and comfortable beds impressed you during your visit. That said, we apologize for any disappointment in the service received during your stay, and we will be sure to keep your comments in mind as we continue to make changes. We know we can do better, and we hope you will give us another chance to impress you with a five-star day the next time you come to the area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
david g wrote a review Sep 2022
5 contributions1 helpful vote
We spent one night there for our anniversary. The staff is very helpful. They sent us a plate of chocolate and strawberries to help us celebrate! The room was spacious by NYC standards and the bathroom robe and slippers were a nice touch.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, General Manager at Conrad New York Midtown
Responded 1 week ago
First and foremost, happy anniversary! It was a pleasure to share such a special occasion with you, and we are so delighted that our service and accommodations made for an unforgettable experience. We look forward to creating more memories with you at Conrad New York Midtown!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
KRCLofAL wrote a review Sep 2022
Madison, Alabama121 contributions53 helpful votes
The two queen suite room was clean and large, contained great amenities, close to Broadway theaters and Central Park, tons of great dining options nearby, and the beds were comfortable. Recommendations are to replace the plastic water bottles with paper water containers and include black tea in the room. I would definitely stay here again.
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, General Manager at Conrad New York Midtown
Responded 1 week ago
It was truly a pleasure hosting you during your time in New York, and we appreciate you taking a moment to leave a review. Your recommendation means the world to us, and we are honored to have earned your five-star rating. Our team at Conrad New York Midtown strives to ensure a fantastic experience for every guest who walks through our doors, so we are glad that our spacious, modern rooms were just what you were looking for. It sounds like our proximity to the Theater District and Central Park worked perfectly for your plans to explore, and that is just what we love to hear. The next time you are planning a fun-filled visit to the city, we hope that we will be your first stop!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
David K wrote a review Sep 2022
Calabasas, California227 contributions122 helpful votes
Our second stay here and we were delighted. The room was great and the bed, towels and all amenities were great. The staff was very helpful and friendly and Angel was very responsive and was able to confirm a very nice room for us prior to arrival. Will definitely stay here again when we return
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Date of stay: September 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, General Manager at Conrad New York Midtown
Responded 2 weeks ago
Dear David, Thank you for coming back to see us! Our fantastic rooms, pleasing amenities, and gracious team always make for a five-star experience at Conrad New York Midtown, and we are so happy these aspects brought you back our way. We cannot wait to see you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
N M wrote a review Sep 2022
1 contribution
We had an excellent stay for 5 nights at this hotel. We are a family of 4, and were joined by one other child on this trip. The hotel rooms are spacious, welcoming and recently renovated enough that it still feels new! The staff are the biggest asset: helpful, friendly and each of them does their job at the highest of levels!! The hotel is very well situated: close to Times Square, Central Park, 5th Avenue, and has great access to the subway. The fitness centre is very well equipped. The Buffett is a bit pricey considering what is served, but there are a number of great restaurants and delis nearby. All in all a wonderful experience! Thank you Conrad Midtown!
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Date of stay: August 2022
Location
Service
Sleep Quality
Room Tip: Higher the floor, the better the view
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, General Manager at Conrad New York Midtown
Responded 2 weeks ago
Thank you for taking the time to review your recent stay. Knowing that you and your family were pleased with your time at Conrad New York Midtown brings a smile to our faces. We strive to provide a space for our guests to relax and feel right at home with all the modern amenities you could need. Additionally, with our hotel just five blocks from Central park and a short walk to Times Square, our location is unparalleled, and we are delighted that it served you well. Thank you again, and our team is looking forward to providing you with another five-star experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Natalia wrote a review Sep 2022
6 contributions
We stayed with my family for 4 nights but I wished we could've stayed longer. I absoluetly loved the hotel, the location is incredible just a few blocks from central park, broadway, times square and it has several metro stations near by. The room we had made justice to the 5 stars hotel and the pictures. It was spacious, clean, had amazing views and the servicie was 10/10. We totally felt at home. Only thing I would change is having more closet space in the room, as it was a small closet for 4 people. But is a small detail compared to the excelent service and gorgeous room. Comparing prices to other similar hotels in the area this one has a great quality-price relation Would totally recommend and would totally stay again.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, General Manager at Conrad New York Midtown
Responded 3 weeks ago
On behalf of our Conrad New York Midtown team, we are delighted to hear that you had a five-star experience with us and enjoyed all we offer. We can assure you that the pleasure of having you was all ours, and we can not wait to see you again. Please come back soon for another fantastic visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Anglea wrote a review Sep 2022
1 contribution10 helpful votes
We had a horrible stay involving bed bugs infestation and unprofessional staff-- would recommend others to stay away! This was easily the worst hotel stay we've had; for context, my husband and I travel a fair bit personally and professionally, and I am a current (and soon to be former) Hilton Diamond member. We were here earlier in the summer for a weekend, and ended our stay after discovering bed bugs in the bed (see pictures). This was confirmed by Conrad NY Midtown staff who came into the room and inspected the bed bugs that we had found. We decided to leave the hotel and find alternative accommodations than to get another room on the hotel floor. This did not make for the best weekend trip (we were traveling for a wedding), but nothing like the unprofessionalism of the staff during the subsequent followup. After some initial email outreach on restitution and us sharing requested details (receipts that they needed), the hotel staff started to ghost us. Since then for 2+ months we have been passed among the front desk, hotel manager, and security team staff across various followup emails and phone calls. Invariably the alleged staff who should be addressing this are not available, on vacation, etc.-- leading to dropped followup and many false promises. If you want to bring bed bugs home and spend your personal money to replace your stuff-- book ASAP! If not, you can find MANY comparable luxury hotels right in Midtown (e.g., Peninsula, Plaza, Ritz Carlton, Park Hyatt, St. Regis, Thompson Central Park)-- take a look at those first!
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Date of stay: June 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
7 Helpful votes
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Response from General Manager, General Manager at Conrad New York Midtown
Responded 3 weeks ago
Dear Anglea, We appreciate you taking the time to reach out, and it is unfortunate to hear about the experience you described. We assure you that room integrity and making our valued guests feel comfortable are of utmost importance to us, and we sincerely apologize for dropping the ball on this occasion. Rest assured, your concerns will be addressed with the respective teams as we jump into action to rectify the severe issues you have mentioned amid continuing to utilize our pest control team. We encourage you to contact us again if you want to discuss this in more depth. That said, we hope to hear from you soon and wish you happy and safe travels.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Trisha J wrote a review Sep 2022
Phoenix, Arizona19 contributions1 helpful vote
This was my third time staying at the Conrad NY Midtown and again it did not disappoint. I’ve come back to stay during every trip back and I refuse to stay anywhere else. The rooms at the Conrad are spacious and comfortable. They look and feel clean which I always love. There’s a fitness center at the hotel and a restaurant. Both breakfast and dinner are delicious here. If you’d prefer other options there’s plenty of choices within a 5 minute walk in any direction. Times Square is a short walk away as well. If you’re looking for a nice couples stay or a bigger room for friends, this is the place to go!
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Review collected in partnership with Conrad Hotels & Resorts
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, General Manager at Conrad New York Midtown
Responded 3 weeks ago
Dear Trisha, We are so happy to know that our comfortable accommodations and amazing amenities impressed you at Conrad New York Midtown and that you had an incredible five-star experience with us. Please come back and visit us again later down the road.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$565 - US$936 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the london nyc hotel new york city, london nyc new york city, london hotel new york, london nyc hotel
FORMERLY KNOWN AS
The London NYC
LOCATION
United StatesNew YorkNew York CityMidtown West / Manhattan / Midtown
NUMBER OF ROOMS
562
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Frequently Asked Questions about Conrad New York Midtown
Which popular attractions are close to Conrad New York Midtown?
Nearby attractions include The Museum of Modern Art (MoMA) (0.3 km), Big Apple Jazz Tours (0.4 km), and Jersey Boys (0.3 km).
What are some of the property amenities at Conrad New York Midtown?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Conrad New York Midtown?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Conrad New York Midtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Conrad New York Midtown?
Yes, valet parking is available to guests.
What are some restaurants close to Conrad New York Midtown?
Conveniently located restaurants include La Grande Boucherie, Loi Estiatorio, and The Modern.
Are there opportunities to exercise at Conrad New York Midtown?
Yes, guests have access to a fitness centre during their stay.
Does Conrad New York Midtown have airport transportation?
Yes, Conrad New York Midtown offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Conrad New York Midtown?
Yes, dry cleaning and laundry service are offered to guests.
Does Conrad New York Midtown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Conrad New York Midtown?
Many travellers enjoy visiting The National 9/11 Memorial & Museum (6.4 km), World Trade Center Memorial Foundation (6.4 km), and Hamilton Park (3.2 km).