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218 West 50th Street, New York City, NY 10019-6702
Lowest prices for your stay
citizenM
Booking.com
US$339
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Free cancellation until 09/10/22
FindHotel
US$327
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Expedia.comUS$339
Hotels.comUS$339
TravelocityUS$339
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (2654)
360
Panoramas (6)
Room & Suite (682)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#87 of 515 hotels in New York City
Location
Cleanliness
Service
Value
Travellers' Choice
citizenM New York Times Square is steps from Times Square in Midtown Manhattan, on the corner of Broadway and 50th Street. We're 45 mins from JFK Airport, 30 mins from LaGuardia, and a 5-minute stroll from the Rockefeller Center. Feel at home in New York while hanging out in our living room filled with incredible Vitra furniture, art and books. The kitchen is open 24/7 for meals, snacks and cocktails. Elevate your New York experience in our 21st floor rooftop cloudM bar - the cocktails are as sensational as the views. Move through the hotel touching nothing but your smartphone with our free app - book your visit via the app and enjoy a contactless stay for extra peace of mind. Recover from all Big Apple excitement in your huge wall-to-wall bed, and refresh in the jungle-like power-shower. Use the bedside MoodPad tablet (or the app) to control your entire room ambiance and the entertainment. Stream your own content to the smart TV using our superfast unlimited free Wi-Fi.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Business Centre with Internet Access
Photo copier / fax In business centre
24-hour security
Non-smoking hotel
Wifi
Coffee shop
Breakfast available
Breakfast buffet
Snack bar
Special diet menus
Rooftop bar
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Refrigerator
Cable / satellite TV
Extra long beds
Bath / shower
Housekeeping
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Laptop safe
Private bathrooms
Flatscreen TV
On-demand films
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Trendy
Languages Spoken
English, Spanish

Location

Full view
100Great for walkers
Grade: 100 out of 100
559Restaurantswithin 0.5 km
223Attractionswithin 0.5 km
5167Reviews192Q+A100Room tips
Traveller rating
  • 3,766
  • 1,069
  • 202
  • 73
  • 57
Time of year
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Popular mentions
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Most Recent
juliereker wrote a review Sep 2022
1 contribution
Great location. Spiffy efficient rooms. The lobby and other spaces are so well designed and fun. No need to hang out in your room. Breakfast is very worth it with the selection. Roof top bar is great to chill at night and have a good drink
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Olivia Zeis, Owner at citizenM New York Times Square
Responded 4 days ago
Hello Julie! Thank you so much for writing us a wonderful review. I'm so happy you enjoyed your time with us. Please let us know if there's anything we can do next time to make your stay even better! Cheers, Olivia
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ph0enix15 wrote a review Sep 2022
Boston, Massachusetts5 contributions13 helpful votes
Good location, tiny but functional rooms, bed very comfortable. Roof top bar is the big plus. Residents only means it’s not crowded. Breakfast was fine, they were out of most hot items so a cold bagel and some fruit made it expensive.
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
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Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Olivia Zeis, Owner at citizenM New York Times Square
Responded 4 days ago
Hello, Thank you very much for taking the time to review your experience with us. I'm very happy to ready that you enjoyed our comfortable rooms and rooftop bar, cloudM. I truly apologize that our breakfast buffet wasn't fully stocked during your stay with us. I will give this feedback to my team so we're sure to focus on making sure our breakfast is plentiful as it should be. I hope you will stay with us again so we can show you the fully stocked and delicious breakfast we're known for. I wish you safe and happy travels in the future. Cheers, Olivia
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
tatagryff4869 wrote a review Sep 2022
1 contribution
My first impression was - oh, such a small room, but after a few hours - the room is very comfortable, as is the hotel itself. evenings at the bar on the 21st floor are divine. The hotel team is super, thank you for a wonderful week in New York
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Olivia Zeis, Owner at citizenM New York Times Square
Responded 4 days ago
Hello! Thank you very much for staying with us and for writing a wonderful review. It's great to know that once settled into your room, you found it to be comfortable and that you enjoyed lounging at cloudM. I will certainly pass along your comments to our entire team. I hope we see you in NYC again soon and I wish you safe and happy travels in the future. Best, Olivia
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JackRyan-ch wrote a review Sep 2022
Zurich, Switzerland15 contributions4 helpful votes
Exceptional service, very clean, many interesting spots and several subway stations in easy walking distance, even the elevators were better than in all other hotels I tried so far. The Bar on the 21st floor is a place you shouldn't miss! The prices are a little high for my liking, but they're competitive.
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Olivia Zeis, Owner at citizenM New York Times Square
Responded 4 days ago
Hi JackRyan-ch, Thank you very much for taking the time to review your experience with us. It's wonderful to hear about what our guests appreciate about their stays with us. The view from our cloudM rooftop bar really is unbeatable in this area. I hope we'll see you back again soon! Cheers, Olivia
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Shalianna D wrote a review Sep 2022
Arecibo, Puerto Rico17 contributions19 helpful votes
The hotel had a very nice decoration with a chic and modern twist. The service was great and the room had a nice view to the city. The location is great if you want to be close to broadway theaters and that touristy vibe that Time Square has. The rooftop bar was beautiful and made the whole NYC for the first time experience incredible. I chose this hotel because my mom was going for the first time and wanted her to have that NYC first time experience.
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Date of stay: May 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Olivia Zeis, Owner at citizenM New York Times Square
Responded 4 days ago
Hello Shalianna, Thank you very much for choosing to stay with us for your mom's first trip to New York City! I'm thrilled to read that you had a great stay and enjoyed our rooftop bar, cloudM. I hope you had a wonderful time exploring the city. Please come and visit us again soon. Cheers, Olivia
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mbunge16 wrote a review Sep 2022
1 contribution
friendly staff, but you see, that the hotel Is getting on in years. to many repairs in there rooms necessary. the staff could be more customer friendly in case of active service instead that the guests comes to the waiter to order something...
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Olivia Zeis, Owner at citizenM New York Times Square
Responded 4 days ago
Hello, Thank you for staying with us and for taking the time to share this valuable feedback. I have already shared your feedback with our team so we can be sure we are offering the very best of friendly, helpful service. Please note we are currently undergoing renovations in our rooms, it is a slow process as we are a very active hotel, but we hope to make our way through each room to do regular maintenance projects as well as deeper renovations to come. I hope that you will give us another try next time you're in NYC so we can show you the level of care and service I know we're capable of. Cheers, Olivia
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
London, UK wrote a review Sep 2022
4 contributions1 helpful vote
Consistency, comfort and security, right in the heart of New York City. I have stayed in several CitizenM hotels as you know what you’re getting; a cosy extra large bed, a shower with mood lighting, air conditioning and ample storage, despite a compact space.
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Review collected in partnership with this hotel
Date of stay: August 2022
Value
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Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Olivia Zeis, Owner at citizenM New York Times Square
Responded 2 weeks ago
Hello, Thank you very much for taking the time to review us and for choosing to stay with us over and over. I'm glad we were able to deliver on our promise of comfort and style. I hope we'll see you back in NYC again. My Best, Olivia
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jonasmrazek wrote a review Sep 2022
1 contribution
Very nice hotel in perfect location. rooftop-bar has stunning view. rooms were relatively large, modern. Fast checkin)/checkout. great breakfast with lots of choices (even vegetarian or vegan options available).
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Olivia Zeis, Owner at citizenM New York Times Square
Responded 2 weeks ago
Hello! Thank you very much for staying with us and for writing a great review! I love hearing what guests appreciate about their stays. It's fantastic to know you liked our rooftop bar, cloudM and also breakfast options. I hope we'll see you back at citizenM again soon! Cheers, Olivia
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
iz0rn wrote a review Sep 2022
1 contribution
Our first time in the gigantic city and a perfect base for exploring Big Apple! We loved it! An oasis to come home after our daily tours or in between. We slept super comfortable in the bed and loved the view! In addition surprisingly big space to store all our clothes and suitcases. We will return!
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Olivia Zeis, Owner at citizenM New York Times Square
Responded 2 weeks ago
Hello! Thanks so much for taking the time to review your experience with us! I'm so happy to read that we could be a comfortable home base for you during your trip to New York City and that you will return! I hope that we will see you soon. Cheers, Olivia
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
houseofchenelle wrote a review Sep 2022
Atlanta, Georgia1 contribution
My stay at CitizenM was FABULOUS! The location, the views, the staff, the hotel's design were all exceptional! I loved the high tech rooms. It's my new favorite hotel in NYC and I will not be staying anywhere else!
Read more
Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Olivia Zeis, Owner at citizenM New York Times Square
Responded 2 weeks ago
Hello! Thanks so much for taking the time to write us a wonderful review. I'm thrilled to know we're your new favorite hotel in NYC and I hope you'll look for us in other cities that you travel to as well! Cheers, Olivia
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$243 - US$464 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkNew York CityTimes Square / Theater District / Theater District / Times Square / Midtown West / Manhattan / Midtown
NUMBER OF ROOMS
230
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Frequently Asked Questions about citizenM New York Times Square
Which popular attractions are close to citizenM New York Times Square?
Nearby attractions include Broadway (0.4 km), Times Square (0.3 km), and Come From Away (0.4 km).
What are some of the property amenities at citizenM New York Times Square?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a lounge.
Which room amenities are available at citizenM New York Times Square?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at citizenM New York Times Square?
Guests can enjoy a rooftop bar, a lounge, and breakfast during their stay.
Is parking available at citizenM New York Times Square?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to citizenM New York Times Square?
Conveniently located restaurants include La Grande Boucherie, Frisson Espresso, and K Rico Steakhouse.
Are there opportunities to exercise at citizenM New York Times Square?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at citizenM New York Times Square?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at citizenM New York Times Square?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to citizenM New York Times Square?
Many travellers enjoy visiting The National 9/11 Memorial & Museum (6.0 km), World Trade Center Memorial Foundation (6.0 km), and Hamilton Park (2.9 km).
Does citizenM New York Times Square have any great views?
Yes, guests often enjoy the city view available here.