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citizenM New York Times Square

3,384 reviews
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Traveller (2013)
Room & Suite (449)
Dining (125)
Overview
  • Excellent74%
  • Very good21%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“rooftop bar”(243 reviews)
“rooms are small”(242 reviews)
“free movies”(63 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Rooftop Bar
Fitness centre
Multilingual Staff
4.0 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,384)Write a Review
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2,477 results
Traveller rating
1,862
479
79
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1,862
479
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27
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All reviewsrooftop barrooms are smallfree moviesmood padcontrolled by a tablettimes squareroom controlsnew yorkhuge bedrain showercool hotelgreat showerliving roomamazing hotelcentral parklove this hotelhotel guests
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1 - 5 of 2,477 reviews
Reviewed 2 days ago via mobile

We stayed here for 4 nights on a special 50th birthday treat for my husband and I. We’ve also stayed at the Amsterdam and Rotterdam hotels in the Netherlands which is why we chose citizenM in New York. Staff were very friendly and helpful, rooms...More

Thank jacma16
Reviewed 3 days ago

Awesome hotel. Modern, everything you need, great location. Indulged in breakfast and was far better than expected. Second time staying here and have also stayed in other citizenm hotels - I’m sure there will be a third at this Times Square hotel!!

Review collected in partnership with this hotel
Thank Kristen H
Reviewed 5 days ago

Great from the moment we checked in. We had an issue with the heat in the room, went downstairs told an ambassador, was given free breakfast which was great while they fixed the issue. Kat the bartender in the cloud makes the most amazing signature...More

Review collected in partnership with this hotel
Thank rknyR
Reviewed 6 days ago

Very nice hotel, great service. Close to everything...restaurants, Broadway, Times Square, and the subway. There’s a Starbucks around the corner, which is a plus for me. This hotel is very technology friendly, which my husband liked.

Thank April H
Reviewed 6 days ago

We were here for my 30th birthday. Great location near the metro and walking distance of Times Square. Clean and comfortable room, friendly staff service, great bars (especially the one on the 21st floor with excellent views) and brilliant design throughout. We had previously had...More

Review collected in partnership with this hotel
Thank timothybrooks
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$188 - US$422 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Luxury Hotel in New York City
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$188 - US$422 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Luxury Hotel in New York City
Room types
Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (2013)
Room & Suite (449)
Dining (125)
Amenities (10)
Business Centre & Event Rooms (8)
Family and Play Areas (6)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
gb123223
24 January 2018|
Answer
Response from 627luv2travel | Reviewed this property |
I had brunch at the Hourglass tavern on 46th. Brunch only served on weekends. Katz's deli is a NYC must. Big sandwiches.
0
Votes
gb123223
21 January 2018|
AnswerShow all 8 answers
Response from Lisamav-86-DDm | Reviewed this property |
The higher floors have the best views. I was on the 18th floor. I do not recall the room number but I was 2 doors on the right as you exit the elevator. They have a great view from the gym( has a little garden) and the... More
1
Vote
rknyR
31 December 2017|
AnswerShow all 2 answers
Response from Juan Pablo C | Reviewed this property |
did not hear anyone around complaining about it
1
Vote
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Room Tips
"Also, become a "Citizen" and they send you deals occasionally. Also, the emails are infrequent."
Read review
"For multiple rooms ask one of the hotel's ambassadors to group you on the same floor."
Read review
"The higher up the better. Many New Yorkers have Italian roots, and that means they honk a lot."
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"Get a room as high as you can!"
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