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Hilton Garden Inn New York/Manhattan-Chelsea

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Hilton Garden Inn New York\/Manhattan-Chelsea
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1,858 Reviews from our TripAdvisor Community

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Showing 1,624: English reviews
Austin, Texas
Reviewed 2 days ago NEW

The service was Great!! The rooms were nice size and beds were comfortable. Plus very quiet....we are early to rise and early to bed. Location was in the heart of NYC! We would definitely stay there again!!

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Helpful?
Thank leonardrk
NY, NY
Reviewed 5 days ago NEW

Excellent location, very close to subway access. The hotel was nothing special, but we got an excellent rate through Hotel Tonight. Rooms were dated, but clean. Pillows were comfortable. We'd stay here again if we got the same rate.

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Helpful?
Thank zombyw00f
Danville, Vermont
Reviewed 1 week ago NEW

This hotel is snuggled in the florist wholesale area and an easy walk to anywhere. The room had it all; microwave, fridge, comfy bed, and overall, a clean and quiet room. Staff was friendly and helpful. Might become my favorite stay in NYC.

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Helpful?
Thank Arshlafarm
MDaddonaHEI, Guest Relations Manager at Hilton Garden Inn New York/Manhattan-Chelsea, responded to this review

Thank you for taking a moment to share your valued feedback. We're very happy to see that you enjoyed your stay and we trust we will have the pleasure of welcoming you back again soon!

San Juan, Puerto Rico
Reviewed 1 week ago via mobile

The good: The room was clean, and the room was not terribly small. The location is good of you want to be in a more quiet area. There's a subway station at the corner (stops for only train 1). When we got to the room we noticed the toilet was clogged. A very nice maintenance employee went quickly to the...

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Helpful?
Thank Liza R
Sufian U, Manager at Hilton Garden Inn New York/Manhattan-Chelsea, responded to this review

Hello Liza R, Thank you for taking the time evaluate your recent stay. We are thrilled to know that found us conveniently located. We sincerely apologize for any inconvenience you experienced due to the WIFI and the uncomfortable mattress. Your comments are extremely valuable and will be used to improve and enhance our service and amenities immediately. We are disappointed...

Drogheda, Ireland
Reviewed 1 week ago via mobile

Just returned from a lovely 4 night stay in this hotel. I had emailed the hotel prior to my arrival about their policy on security deposit as I don't have any credit card and they accepted a payment of $100 cash without any trouble. All the staff were friendly and helpful. Room had two kingsized beds which were so comfortable....

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Helpful?
Thank mimilashes
Carle Place, New York
Reviewed 2 weeks ago

Spacious rooms and large bathroom compared to another NYC hotel I stayed at. Excellent service clean rooms! Last year I stayed at the Royalton and the bathroom felt like an airplane bathroom with no counter space. The Hilton Garden had a bathroom as large as home.

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Helpful?
Thank Linda S
MDaddonaHEI, Guest Relations Manager at Hilton Garden Inn New York/Manhattan-Chelsea, responded to this review

Thank you for taking a moment to share this great review. We're very happy to see that you enjoyed your stay and hope we have the pleasure of welcoming you back again soon!

NJ
Reviewed 2 weeks ago

We usually stay 4 blocks away at the Hampton Inn Manhattan Chelsea, but they were full, so we decided to try this hotel (in the same family) instead. The staff were very welcoming, and as we were leaving one of them spontaneously asked if we needed a cab! And we didn't, because, and this is the big reason we decided...

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Helpful?
Thank JaxAmerican
Tel Aviv, Israel
Reviewed 2 weeks ago

Hilton service but not Hilton price. Big room, comfy bed, free Wi Fi, big screen TV, small fridge, coffee maker, amazing desk chair, personal heating/cooling (bit noisy), a great room. Add the location, gym, and the amazing service and this is a great place to stay in NYC. Do suggest a rear room as the Flower District is noisy. When...

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Helpful?
Thank Judith G
Omaha
Reviewed 3 weeks ago

I can't say enough about this hotel. Great location, very clean rooms and friendly staff! Feels like a home away from home with the smiles of the staff greeting you upon arrival. Keep up the great work!

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Helpful?
Thank jst509
Temperance mi
Reviewed 3 weeks ago

Brought my son and daughter in law for a four day weekend to see the sights of New York wonderful time , the night desk staff was absolutly wonderful. The king size bed that we paid extra for was worn out and needed to be replaced but that was probably the only real fault with this hotel

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Helpful?
Thank paulphillipm2016

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Staying in Chelsea

Neighbourhood Profile
Chelsea
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighbourhood life. The contemporary art scene is an integral part of the neighbourhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighbourhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Delight in Hilton Garden Inn New York/Manhattan-Chelsea - a modern Madison Square Garden hotel. Perfectly located in the city's Flower and very chic Chelsea district, the hotel is in the heart of it all. Just south of Times Square and convenient to Penn Station, Grand Central Station and all subway lines, this charming Chelsea hotel is central to the wonders of the city. Less than 0.5 miles to Jacob Javits Center Four blocks to Macy's Seven different subway lines within a short walking distance Three blocks to Madison Square Garden. Connect in Business at this Madison Square Garden Hotel. Corporate travelers enjoy an easy walk to many businesses and area corporations: Jacob Javits Convention Center, Fashion Institute of Technology, Flat Iron Building, Macy's, Fisher Price, Cisco Systems. ... more   less 

Additional Information about Hilton Garden Inn New York/Manhattan-Chelsea

Address: 121 West 28th Street, New York City, NY 10001-6102
Region: United States > New York > New York City > Chelsea , Manhattan
Price Range: $183 - $730 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Garden Inn New York/Manhattan-Chelsea 3.5*
Number of rooms: 169
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Travelocity, Odigeo, Priceline and Expedia so you can book your Hilton Garden Inn New York/Manhattan-Chelsea reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn New York - Chelsea Hotel New York City
Chelsea Hilton Garden Inn
Hilton New York City
Hilton Garden Inn Chelsea
New York City Hilton
Hotel Style:
#152 Family Hotel in New York City
#196 Romantic Hotel in New York City
#202 Business Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn New York/Manhattan-Chelsea staff and other travellers.
19 questions
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Questions? Get answers from Hilton Garden Inn New York/Manhattan-Chelsea staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was on the back side of the building on 20th floor....very quiet.”
 of 5 bubbles Arshlafarm, 29 Nov 2016 | Read review
“Ice maker on 12th - avoid it; ask which other floors may also have ice makers!”
 of 5 bubbles JaxAmerican, 20 Nov 2016 | Read review
“Interior facing rooms are quieter”
 of 5 bubbles rgrand207, 2 Nov 2016 | Read review
“The higher floors have nice views of the sky scrapers in NYC.”
 of 5 bubbles PokeMomNJ, 22 Oct 2016 | Read review
“We were on 18th floor with a street view. The hotel is quite narrow and between other similar buildings so I can't say any more about views”
 of 5 bubbles stevehJ1646YC, 17 Oct 2016 | Read review
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