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Hilton Garden Inn New York/Manhattan-Chelsea

GardenInn.comUS$187*
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04/06/2017 05/06/2017
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Hilton Garden Inn New York\/Manhattan-Chelsea
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1,969 Reviews from our TripAdvisor Community

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Showing 1,714: English reviews
Start your review of Hilton Garden Inn New York/Manhattan-Chelsea
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Plano, Texas
Reviewed 2 days ago NEW

We were visiting with our 8yr old for Spring Break and wanted a hotel with a central location but quiet area. This place had it all. Subway 1 1/2 blocks down the road and parks and grid iron buidling a few blocks away. Breakfast was nice and rooms were clean and comfortable. No complaints from us and we're business travelors...

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Helpful?
Thank Amanda H
HOTEL’S FAVOURITE REVIEW
Reviewed 18 April 2017 via mobile

Quick check in, friendly staff, clean spacious room with all necessary amenities. Didn't have to look for anything. Excellent location, within walking distance to many landmarks. No issues at all and would definitely return.

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Thank Usplus4
About Hotel's Favourite Review
Management response:

Thank you for leaving some feedback from your most recent stay with us and we appreciate your five-star rating too! I am pleased to read your overall experience was great, you were able to experience our wonderful staff and our proximity to great local spots. We thank you for choosing us and am very much looking forward to accommodating you...

Duxbury, Massachusetts
Reviewed 4 days ago NEW

Who knew there was a street full of florists in the middle of Manhatten? I know hat now. This is a relatively small hotel with nicely sized room and a nicely done breakfast buffet, although I'm not sure I would pay the $17.95 charge for it (we received complimentary breakfast coupons due to being Hilton Honors members). Staff is friendly...

Review collected in partnership with Hilton Garden Inn
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Thank Claudia D
North Tonawanda, New York
Reviewed 6 days ago NEW

Visited NYC in May. Great time of year to go! The hotel was in a great location near subways and restaurants! Loved all the flower places right out front, so pretty during the day! Staff was very friendly! Would stay here again!

Review collected in partnership with Hilton Garden Inn
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Thank Cindy C
Reviewed 6 days ago NEW

Found this hotel to be good value for New York Hotel prices. The rooms are not very big but were more than adequate. Bathroom was fine too. Hotel staff were extremely friendly and willing to help. The location of the hotel is excellent, twenty minute walk to Times Square and two underground stations close by. We did not have breakfast...

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Thank Sarah S
Reviewed 1 week ago

Bathrooms tired classic leaking toliet smeared with sealant. Simply tired and dirty but perhaps what you get for a 3 star hotel in NY vs other more modern or more expensive hotel. Good location with easy access to the subway system heading up and downtown.

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Thank colin c
Sufian U, Manager at Hilton Garden Inn New York/Manhattan-Chelsea, responded to this review

Dear Colin C, Thank you for taking the time to share your experience about your recent stay at our hotel. We are very sorry to hear we were not able to meet and exceed your expectations with your room and overall hotel look. I can assure you that this is not the standard in our hotel. We have informed our...

Reviewed 1 week ago via mobile

I usually stay in Chelsea as its convenient to Penn Station, away from Times Square madness, usually less expensive than the rest of the city, and offers a great hub to great areas of the city. The hotel is very clean, well maintained and the fragrance of flowers abounds as the entire street is a Mecca of florists it seems....

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1Thank DestressedA
Management response:

Hello and thank you very much for such a shining review. I am very happy to see that you enjoyed your overall stay. Your review makes all of us here proud that we can continue to provide a pleasant atmosphere with comfortable accommodations. We appreciate it very much! Thank you very much for choosing us and we would love to...

Fort Bragg, California
Reviewed 1 week ago

This is my second stay at this hotel. The room is comfortable as is the bed. It's always clean. It has black out shades which help you sleep. Towels, soap, etc. are fine. There is a desk chair but no armchair in the room, so you have to sit on the bed if there is more than one of you...

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Helpful?
Thank Linda Jo S
Sufian U, Manager at Hilton Garden Inn New York/Manhattan-Chelsea, responded to this review

Hello Linda Jo S, Thank you for posting your review following your recent stay with us. We appreciate your continuous loyalty and compliments on our beds, cleanliness, and in-room amenities. We sincerely apologize for the inconvenience you experienced with the internet. We have informed our IT department and will immediately improve our internet service. Due to our high occupancy, we...

gr
Reviewed 2 weeks ago

It was a very nice choise, as we travelled all the family together. The room was adequate for 4 persons, 2 king size beds. Well equiped and clean. The coffee / tea facility in the room very convenient. We tried the breakfast which was not included in the price, and it was very good and not too expensive, for NY...

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Thank mf2006
Miami
Reviewed 2 weeks ago

This is my second stay at this hotel and once again I enjoyed it. The location of the hotel on 28th between 6th and 7th is excellent. Our room had 2 double beds that occupied most of the space but there was still room to move and open small suitcases. The bathroom had a good size. The beds were comfortable...

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2Thank msague

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04/06/2017 05/06/2017
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Staying in Chelsea

Neighbourhood Profile
Chelsea
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighbourhood life. The contemporary art scene is an integral part of the neighbourhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighbourhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Delight in Hilton Garden Inn New York/Manhattan-Chelsea - a modern Madison Square Garden hotel. Perfectly located in the city's Flower and very chic Chelsea district, the hotel is in the heart of it all. Just south of Times Square and convenient to Penn Station, Grand Central Station and all subway lines, this charming Chelsea hotel is central to the wonders of the city. Less than 0.5 miles to Jacob Javits Center Four blocks to Macy's Seven different subway lines within a short walking distance Three blocks to Madison Square Garden. Connect in Business at this Madison Square Garden Hotel. Corporate travelers enjoy an easy walk to many businesses and area corporations: Jacob Javits Convention Center, Fashion Institute of Technology, Flat Iron Building, Macy's, Fisher Price, Cisco Systems. ... more   less 

Additional Information about Hilton Garden Inn New York/Manhattan-Chelsea

Address: 121 West 28th Street, New York City, NY 10001-6102
Region: United States > New York > New York City > Chelsea , Manhattan
Price Range: $255 - $643 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Garden Inn New York/Manhattan-Chelsea 3.5*
Number of rooms: 169
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hilton Hotels Direct, Travelocity, Booking.com, Hotwire, Hotels.com, Priceline, Cheap Tickets, Cancelon, getaroom.com, TripOnline SA, HotelsClick, HotelQuickly and Hotel.de so you can book your Hilton Garden Inn New York/Manhattan-Chelsea reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn New York - Chelsea Hotel New York City
Chelsea Hilton Garden Inn
Hilton New York City
Hilton Garden Inn Chelsea
New York City Hilton
Hotel Style:
#151 Family Hotel in New York City
#195 Romantic Hotel in New York City
#201 Business Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn New York/Manhattan-Chelsea staff and other travellers.
27 questions
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Questions? Get answers from Hilton Garden Inn New York/Manhattan-Chelsea staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We staued on the 18th floor and it was good.”
R414OSsarahs, 17 May 2017 | Read review
“Rear located rooms are quieter vs hearing early am garbage trucks clearing bags of garbage”
218colinc, 15 May 2017 | Read review
“away from the elevator, on floor 10 or above for less noise”
LindaJ0S, 11 May 2017 | Read review
“Higher floor would be quieter as further away from delivery truck noise.”
Q8031WHchristinec, 29 Apr 2017 | Read review
“The higher the floor the quieter but you may wait awhile for elevator if high up.”
luxtrvl, 17 Feb 2017 | Read review
5 of 5
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US$187* /night
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Prices are for 1 room, 2 adults
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