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Hilton Garden Inn New York/Manhattan-Chelsea

PricelineUS$180*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$199*
US$180*
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US$187*
US$187*
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Hilton Garden Inn New York\/Manhattan-Chelsea
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1,969 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn New York/Manhattan-Chelsea
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Showing 1,714: English reviews
toronto
Reviewed 24 August 2013 via mobile

Stayed one night before train ride at penn stn. Great location just around the corner from penn. short walk to Times Square and 34th st area. Clean spacious rooms, very friendly staff eager to help in any way, ......but one minor detail. The ventilation unit blew a strong draft of air even on low and with the thermostat turned up....

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Helpful?
Thank ekwtoronto
hgichelsea, Manager at Hilton Garden Inn New York/Manhattan-Chelsea, responded to this review

Dear EKtoronto, Thank you so much for taking the time to review our hotel. I am glad you had an overall good experience at the Hilton Garden Inn Chelsea. We find our location and room amenities to be very convenient for our guests. Our employees do a great job of welcoming and taking good care of our guests as well....

Baltimore, Maryland
Reviewed 23 August 2013

Conveniently located property with nice staff, especially Nicole at check-in and the breakfast crew; however, 8 minute average wait times for 2 elevators shared by cleaning & maintenance will make me rethink staying again.

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Helpful?
2Thank Philip E
hgichelsea, Manager at Hilton Garden Inn New York/Manhattan-Chelsea, responded to this review

Dear Phillip E, Thank you for the wonderful feedback regarding your recent stay with us! Our staff works diligently to bring personal attention to every guest interaction, and we are pleased you received that attention,I apologize you were faced with elevator checkout "rush hour." Unfortunately, we have a limited number of elevators due to the size of our hotel. Thank...

Kalamazoo, United States
Reviewed 22 August 2013

The hotel staff was excellent. The room was comfortable and clean. My only comment about the room condition was that the fitted sheets did not fit the bed properly and kept coming off. There was free coffee in the lobby in the morning. That was wonderful! We found the location perfect to get to anywhere we needed to go.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Stacey K
hgichelsea, Manager at Hilton Garden Inn New York/Manhattan-Chelsea, responded to this review

Dear Stacy K, Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback and we apologize about the fitted sheet, We will utilize your feedback for training purposes.Thank you again for choosing the Hilton Garden Inn Chelsea! We hope to see you again soon!

Toronto, Canada
Reviewed 20 August 2013

Good Hotel and Value about 15 blocks from Times Square (15 minute walk). About 8 blocks from Macy's and Herald Square. Located on Flower shop row, so you get to see a street of small trees and flowers in the middle of the city.

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank Dave B
hgichelsea, Manager at Hilton Garden Inn New York/Manhattan-Chelsea, responded to this review

Dear Dave B, Thanks so much for the very nice review of your stay at the Hilton Garden Inn Chelsea! You and every other guest of ours are very important to us. The entire staff works very hard to exceed the expectations of every guest. Thank you for making us your hotel of choice!

Copenhagen, Denmark
Reviewed 19 August 2013

We stayed a week in July and had a great stay. The room was sufficient for 2 adults and two teenagers. The location is great with a metro line at each end of the street (red and blue). The staff was friendly and helpful. We did have to ask them a few times for extra towels since they normally only...

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Helpful?
1Thank Yesba
hgichelsea, Manager at Hilton Garden Inn New York/Manhattan-Chelsea, responded to this review

Dear Yesba, Thanks so much for the very nice review of your stay at the Hilton Garden Inn Chelsea! You and every other guest of ours are very important to us. The entire staff works very hard to exceed the expectations of every guest. Thank you for making us your hotel of choice, and we look forward to seeing you...

Destin, Florida
Reviewed 18 August 2013

Conveniently located within walking distance to most sites. Very nice staff. Excellent view from the 24th floor.Could see Liberty tower in the distance. Two comfortable queen beds with great air conditioning in the room. Breakfast is pricey but there is free hot coffee in the lobby and a McDonalds right across the street. Would stay again.

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank destin2014
hgichelsea, Manager at Hilton Garden Inn New York/Manhattan-Chelsea, responded to this review

Dear Trip Advisor Member, Thank you for taking the time to write a wonderful review about your stay at the Hilton Garden Inn Chelsea! We are so pleased you enjoyed your stay with us and found our hotel convenient, clean, and spacious. Our breakfast is much more than what you get at other hotels and the reason that we charge...

Pittsburgh
Reviewed 18 August 2013

My family and I stayed here for 5 nights on a recent family vacation. First my complements to the management and staff for their very friendly and positive attitudes. Everyone was welcoming and friendly, very well done. This hotel is particularly well suited to anyone arriving via Megabus or Amtrak at Penn Station. We arrived via Megabus and it is...

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Helpful?
2Thank LittleBoyBrew
hgichelsea, Manager at Hilton Garden Inn New York/Manhattan-Chelsea, responded to this review

Dear Littleboybrew, Thank you for taking the time to write a wonderful review about your stay at the Hilton Garden Inn Chelsea! We are so happy you enjoyed your stay with us and found our hotel clean and spacious. We agree that our rooms are nicely sized in NYC. Our staff works diligently to bring personal attention to every guest...

Virginia Beach, United States
Reviewed 17 August 2013

Chose this Hilton Garden Inn because of its favorable price and Chelsea location. Was disappointed in the housekeeping service and management's seeming inability to address the issues that we had. Otherwise the hotel met our need.

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank John T
hgichelsea, Manager at Hilton Garden Inn New York/Manhattan-Chelsea, responded to this review

Thank you for taking the time to write a nice review about your recent stay at the Hilton Garden Inn Chelsea! We are so pleased you enjoyed your stay with us and found our location and hotel amenities convenient. Our staff does a great job of welcoming and offering personal attention to each guest. I apologize you encountered trouble with...

NC
Reviewed 16 August 2013

Convenient to many places to eat & low taxi fares around NYC.....stayed a couple weeks before this at the Hilton a block or two over & this was BY FAR nicer quality. I also felt like the Hilton staff treated me like I was lucky to be in thier house, vs THIS HGI where the staff was really top-notch. The...

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Helpful?
Thank hodels
hgichelsea, Manager at Hilton Garden Inn New York/Manhattan-Chelsea, responded to this review

Dear hodels, Thank you for taking the time to write a wonderful review about your stay at the Hilton Garden Inn Chelsea! We are so happy you enjoyed your stay with us and found our hotel clean and spacious. We agree that our rooms are nicely sized in NYC. Our staff works diligently to bring personal attention to every guest...

san francisco CA
Reviewed 14 August 2013

We have stayed at this hotel 3 times. It's a great location for a leisure visit to NY. Subways are easily accesible; you can walk to the theater district or the art galleries of chelsea or meatpacking or Soho, there are great restaurant choices close by (Eataly on 5th/23rd; Grimaldi's pizza on 6th; Fairway super market recently opened on 6th)....

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Helpful?
1Thank JM1051
hgichelsea, Manager at Hilton Garden Inn New York/Manhattan-Chelsea, responded to this review

Dear JM1051, Thanks so much for the very nice review of your stay at the Hilton Garden Inn Chelsea! We are so pleased you enjoyed your stay with us and found our location pleasing. Our staff does a wonderful job assisting guests and offering personal attention. Thank you for making us your hotel of choice, and we look forward to...

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04/06/2017 05/06/2017
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Staying in Chelsea

Neighbourhood Profile
Chelsea
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighbourhood life. The contemporary art scene is an integral part of the neighbourhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighbourhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Delight in Hilton Garden Inn New York/Manhattan-Chelsea - a modern Madison Square Garden hotel. Perfectly located in the city's Flower and very chic Chelsea district, the hotel is in the heart of it all. Just south of Times Square and convenient to Penn Station, Grand Central Station and all subway lines, this charming Chelsea hotel is central to the wonders of the city. Less than 0.5 miles to Jacob Javits Center Four blocks to Macy's Seven different subway lines within a short walking distance Three blocks to Madison Square Garden. Connect in Business at this Madison Square Garden Hotel. Corporate travelers enjoy an easy walk to many businesses and area corporations: Jacob Javits Convention Center, Fashion Institute of Technology, Flat Iron Building, Macy's, Fisher Price, Cisco Systems. ... more   less 

Additional Information about Hilton Garden Inn New York/Manhattan-Chelsea

Address: 121 West 28th Street, New York City, NY 10001-6102
Region: United States > New York > New York City > Chelsea , Manhattan
Price Range: $252 - $643 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Garden Inn New York/Manhattan-Chelsea 3.5*
Number of rooms: 169
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hilton Hotels Direct, Hotels.com, Hotwire, Travelocity, Priceline, Cheap Tickets, Cancelon, getaroom.com, TripOnline SA, HotelsClick, HotelQuickly and Hotel.de so you can book your Hilton Garden Inn New York/Manhattan-Chelsea reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn New York - Chelsea Hotel New York City
Chelsea Hilton Garden Inn
Hilton New York City
Hilton Garden Inn Chelsea
New York City Hilton
Hotel Style:
#151 Family Hotel in New York City
#195 Romantic Hotel in New York City
#201 Business Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn New York/Manhattan-Chelsea staff and other travellers.
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Questions? Get answers from Hilton Garden Inn New York/Manhattan-Chelsea staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We staued on the 18th floor and it was good.”
R414OSsarahs, 17 May 2017 | Read review
“Rear located rooms are quieter vs hearing early am garbage trucks clearing bags of garbage”
218colinc, 15 May 2017 | Read review
“away from the elevator, on floor 10 or above for less noise”
LindaJ0S, 11 May 2017 | Read review
“Higher floor would be quieter as further away from delivery truck noise.”
Q8031WHchristinec, 29 Apr 2017 | Read review
“The higher the floor the quieter but you may wait awhile for elevator if high up.”
luxtrvl, 17 Feb 2017 | Read review
5 of 5
Priceline
US$180* /night
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GardenInn.comUS$187
Hotels.comUS$187
CancelonUS$199
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Prices are for 1 room, 2 adults
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