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Hilton Garden Inn New York/Manhattan-Chelsea

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Hilton Garden Inn New York\/Manhattan-Chelsea
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1,949 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn New York/Manhattan-Chelsea
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Showing 1,697: English reviews
Toronto, Canada
Reviewed 1 August 2013

Make sure you have the address - if you don't you may not find it! With the ongoing construction on the street, and the fact the hotel itself is setback from the street, with not much signage - it's easy to miss! But once you arrive, you'll be happy. This was our first time staying in this hotel, and it...

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Helpful?
Thank Mikeepolmic
hgichelsea, Manager at Hilton Garden Inn New York/Manhattan-Chelsea, responded to this review

Dear Mikeepolmic, Thank you for taking the time to write a wonderful review about your recent stay at the Hilton Garden Inn Chelsea! We are so pleased you enjoyed your stay with us and found our location convenient.Our staff does a great job of welcoming and offering personal attention to each guest. Thank you again for your kind words, and...

Boca Raton, Florida
Reviewed 31 July 2013 via mobile

If you are looking for a nice hotel in the city within walking distance to subways and very convenient, this is the place to stay. The staff at this hotel is terrific, especially Terry and the bellmen at this hotel. My daughter left behind a Tiffany ring in the room when we checked out and when we realized this later...

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Helpful?
Thank Grace E
hgichelsea, Manager at Hilton Garden Inn New York/Manhattan-Chelsea, responded to this review

Dear Grace_wedding planner, Thank you for the wonderful feedback regarding your recent stay with us! We are so pleased to hear you had a great experience at the Hilton Garden Inn Chelsea. Our staff does a wonderful job assisting guests and offering personal attention. Thank you again for your kind words, and we hope to see you during your next...

Norfolk, Virginia
Reviewed 31 July 2013

I have been to New York many times and have stayed in many different hotels. For the past few years, I have mainly chosen Hilton brand hotels in order to accrue hotel points. The hotel itself although small, feels new. The rooms were very clean and the size was average for NY. I don't think I've ever received better treatment...

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Helpful?
Thank mtandhpd
hgichelsea, Manager at Hilton Garden Inn New York/Manhattan-Chelsea, responded to this review

Dear, Mtandhpd, Thank you for the wonderful feedback regarding your recent stay with us! We are so pleased to hear you had a great experience at the Hilton Garden Inn Chelsea. Our staff does a wonderful job exceeding expectations and making sure everything is spotless.Thank you for staying with us, and we hope to see you during your next visit...

Toronto, Canada
Reviewed 29 July 2013

I arrived at the Hilton Garden Inn on a sweltering hot day. The Hilton Garden staff were generous enough to hand out chilled bottles of water. So thoughtful! Thank you Hilton Garden staff! And thank you for keeping the rooms cool, fresh and clean.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Vidhya M
hgichelsea, Manager at Hilton Garden Inn New York/Manhattan-Chelsea, responded to this review

Dear Vidhya M, Thanks so much for the very nice review of your stay at the Hilton Garden Inn Chelsea! We are so pleased you enjoyed your stay with us and found our location pleasing. Our staff does a wonderful job assisting guests and offering personal attention. Thank you for making us your hotel of choice, and we look forward...

Connecticut
Reviewed 28 July 2013

This is a very clean, well-run hotel close to many attractions like the Chelsea Market and the High Line walkway. It is a bargain in Manhattan. If you park in the lot two blocks down, the hotel will validate your parking ticket and save you money. I would definitely stay here again.

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Helpful?
Thank hafstang
hgichelsea, Manager at Hilton Garden Inn New York/Manhattan-Chelsea, responded to this review

Dear Hatstang, Thank you so much for taking the time to review our hotel. I am glad you had an overall good experience at the Hilton Garden Inn Chelsea.Thank you for making us your hotel of choice, and we look forward to seeing you next time you are in New York!

New York City, United States
Reviewed 28 July 2013

This hotel was blocks from my NYC office in the Chelsea area, so it was very convenient. The room was large, clean, well-appointed, and had a convenient restaurant on the first floor. Beds have adjustable firmness, and the rooms have free Wi-Fi. I would definitely stay there again.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Mark G
hgichelsea, Manager at Hilton Garden Inn New York/Manhattan-Chelsea, responded to this review

Dear Mark G, Thank you so much for taking the time to review our hotel. I am glad you had an overall good experience at the Hilton Garden Inn Chelsea. We find out location and room amenities to be very convenient for our guests. Thank you for staying with us!

Melbourne, Australia
Reviewed 28 July 2013 via mobile

Comfortable room with the amenities you'd need, including a microwave. I requested a high room and was granted this (17th floor) and this was a larger than I was expecting room. Bed and pillows super comfy. Staff all friendly and helpful even small things like greeting you and remembering conversations from prior days. Free wifi is generally becoming a standard...

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Helpful?
Thank solo_girl_hants
hgichelsea, Manager at Hilton Garden Inn New York/Manhattan-Chelsea, responded to this review

Dear Solo_girl_hants, Thank you for taking the time to write a wonderful review about your recent stay at the Hilton Garden Inn Chelsea! We are so pleased you enjoyed your stay with us and found our location convenient. We also agree that our location is ideal and located on a beautiful street lined with fresh, seasonal flowers each day. Our...

Florida, United States
Reviewed 26 July 2013

Liked the area of this hotel. Loved the beds and pillows. Employees all very pleasant and helpful. Wish breakfast was included, but coffee at the bar and treats in lobby in the afternoon were very good. Also like the chilled lemon water in lobby and when going out for day you could ask for a bottle of water from the...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Carol P
hgichelsea, Manager at Hilton Garden Inn New York/Manhattan-Chelsea, responded to this review

Dear Carol P, Thank you for the wonderful feedback regarding your recent stay with us! We are so pleased to hear you had a great experience at the Hilton Garden Inn Chelsea. Our staff does a wonderful job exceeding expectations and making sure everything is spotless. We are happy to hear our location was convenient for your many adventures. I'm...

Colchester, United Kingdom
Reviewed 25 July 2013

My family and I spent 4 nights in this hotel and will gladly return. Our rooms were spotless and larger than expected. We had a king size and a double queen. Rooms include a fridge, microwave and coffee maker. Ice/water machine in the communal hallway on each floor plus cold drinks machine. All the staff were very polite and friendly...

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Thank D W
Washington DC, District of Columbia
Reviewed 24 July 2013

This hotel offers a great value for a God price. The hotel staff are amazingly polite and helpful. Everyone from the Front desk staff, bellmen and Waitresses in the restaurant were all extremely polite and helpful. The Rooms are a good size for Mid town new York and very clean. They offered Microwaves, refrigerators and a nice flat screen TVs...

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Helpful?
Thank cadman_foster
hgichelsea, Manager at Hilton Garden Inn New York/Manhattan-Chelsea, responded to this review

Dear Cadman_foster, Thank you for taking the time to write a wonderful review about your recent stay at the Hilton Garden Inn Chelsea! We are so pleased you enjoyed your stay with us and found our location convenient. Our location is ideal and located on a beautiful street lined with fresh, seasonal flowers each day. Our staff does a great...

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Staying in Chelsea

Neighbourhood Profile
Chelsea
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighbourhood life. The contemporary art scene is an integral part of the neighbourhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighbourhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Delight in Hilton Garden Inn New York/Manhattan-Chelsea - a modern Madison Square Garden hotel. Perfectly located in the city's Flower and very chic Chelsea district, the hotel is in the heart of it all. Just south of Times Square and convenient to Penn Station, Grand Central Station and all subway lines, this charming Chelsea hotel is central to the wonders of the city. Less than 0.5 miles to Jacob Javits Center Four blocks to Macy's Seven different subway lines within a short walking distance Three blocks to Madison Square Garden. Connect in Business at this Madison Square Garden Hotel. Corporate travelers enjoy an easy walk to many businesses and area corporations: Jacob Javits Convention Center, Fashion Institute of Technology, Flat Iron Building, Macy's, Fisher Price, Cisco Systems. ... more   less 

Additional Information about Hilton Garden Inn New York/Manhattan-Chelsea

Address: 121 West 28th Street, New York City, NY 10001-6102
Region: United States > New York > New York City > Chelsea , Manhattan
Price Range: $300 - $668 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Garden Inn New York/Manhattan-Chelsea 3.5*
Number of rooms: 169
Reservation Options:
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Also Known As:
Hilton Garden Inn New York - Chelsea Hotel New York City
Chelsea Hilton Garden Inn
Hilton New York City
Hilton Garden Inn Chelsea
New York City Hilton
Hotel Style:
#151 Family Hotel in New York City
#195 Romantic Hotel in New York City
#201 Business Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn New York/Manhattan-Chelsea staff and other travellers.
25 questions
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Questions? Get answers from Hilton Garden Inn New York/Manhattan-Chelsea staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher the floor the quieter but you may wait awhile for elevator if high up.”
luxtrvl, 17 Feb 2017 | Read review
“All rooms seem to be the same, I personally prefer a higher floor for better views and a more peaceful stay.”
Shaski, 12 Feb 2017 | Read review
“rooms on the back side are quieter than on the front side”
randyjdc, 21 Jan 2017 | Read review
“Ask for upper floors”
chaimc2015, 4 Jan 2017 | Read review
“Accessibility, location, rooms are good size, clean”
6jareda, 27 Dec 2016 | Read review
5 of 5