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Traveller (1464)
Room & Suite (657)
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Ratings and reviews
  • Excellent34%
  • Very good29%
  • Average19%
  • Poor10%
  • Terrible8%
Travellers talk about
“lincoln center”(1,162 reviews)
“ed's chowder house”(115 reviews)
“gossip girl”(112 reviews)
View all reviews
What's included
Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
Nestled on our own private corner of West 63rd Street between two legendary New York City landmarks - Lincoln Center and Central Park - this boutique NYC hotel provides luxury accommodations overlooking the Broadway / Columbus Avenue - the gateway to the Upper West Side. Location is...
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Location and contact
44 West 63rd Street, New York City, NY 10023-7029
Hotel website
9.3 km to La Guardia Airport
138 restaurants are within a 0.5 km radius
1.0 km from Central Park Zoo
View nearby attractions and restaurants
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (6,641)
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5,927 results
Traveller rating
1,926
1,713
1,150
655
483
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LanguageEnglish
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1,926
1,713
1,150
655
483
Show reviews that mention
All reviewslincoln centered's chowder housegossip girlpool deckcentral parkcolumbus circlegreat locationrooftop barnew yorkupper west sidejunior suiterooms are smallaround the cornertimes squarenycstarbuckssubway
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1 - 5 of 5,927 reviews
Reviewed 2 days ago

Over all the hotel was beautiful inside and out. Including the room I was given and the people that worked at the hotel. The thing that was terrible was that with the value payed there was no air conditioning in the room when it was...More

Review collected in partnership with this hotel
Thank amandaa1810
Response from Scott G, General Manager at Empire HotelResponded yesterday

Dear Amandaa1810, Thank you for your review and candor. I appreciate your business very much/ I will send you a private message to follow up. Again thank you I agree the hotel is beautiful inside and out ad the TEAM is amazing! No excuse for...More

Reviewed 2 days ago

I have stayed at this hotel for years, I used to recommended to everyone. Unfortunately, that is not the case anymore. The facility, along with management, are falling apart. AC did not work and the overall infrastructure is showing it’s age.More

Review collected in partnership with this hotel
Thank mauriziovillarreal
Response from Scott G, General Manager at Empire HotelResponded yesterday

Dear Mauriziovillarreal, Thank you for your business and review. I have sent you a private message regarding your stay. There is no excuse for AC not working nor the TEAMs response to your challenge. I will ensure we follow up. Thank you! Best regards, Scott...More

A TripAdvisor Member
1
Reviewed 2 days ago via mobile

Loved the location, loved the room and the staff was wonderful .. especially Scott the manager and Sophy at the front desk!! Thanks to Scott everyone was extremely helpful and accommodating Will definitely stay again!

Thank A TripAdvisor Member
Response from Scott G, General Manager at Empire HotelResponded yesterday

Good morning, Thank you so much for your review!! Sophy is a ROCK Star and I will be sure to share with her!!! Thrilled you had an amazing stay. We hope to see you soon! Best, Scott G GM

Reviewed 2 days ago

Just stayed at Empire Hotel twice within a one week period. First room was on a low floor at the front of the building. Very noisy. Despite major renovations a few years ago, window did not entirely close, so air conditioning had difficulty keeping up....More

Thank suzy242
Response from Scott G, General Manager at Empire HotelResponded 2 days ago

Dear Suzy242, Thank you for your business and taking the time o complete your review. Your feedback is very important to us as it helps us to improve. I will follow up on your first room assignment and speak with Housekeeping Team regarding the lumpy...More

Reviewed 2 days ago

I had a one night stay this week at the Empire Hotel, and the room was sweltering at Noon when I checked in. I closed the shade thinking the room may cool off before the evening, but not so. The AC is OLD and rusty,...More

Thank Abby G
Response from Scott G, General Manager at Empire HotelResponded 2 days ago

Dear Abby G, Thank you for your business and candor regarding the HVAC in your room. I will speak with the Director of Engineering and follow up on the room you were assigned. I am very sorry and I do hope you will give us...More

View more reviews
About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Pool
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Pool
Bar/Lounge
Details
Price range
US$189 - US$463 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#212 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$189 - US$463 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#212 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (1464)
Room & Suite (657)
Pool & Beach (64)
Dining (43)
Amenities (7)
Business Centre & Event Rooms (3)
Family and Play Areas (2)
Nearby
Upper West Side
Nestled between Central Park and the Hudson River, the
Upper West Side offers iconic architecture and a
quiet, residential respite from the buzzing energy of
downtown. Along Central Park West are many of the
city’s most iconic apartment buildings, as well as the
American Museum of Natural History, which has been
welcoming visitors to its historic exhibit halls for
over 140 years. Culture fans will love Lincoln Center,
...More
Questions & Answers
Ask a question
nicole22471
21 June 2018|
AnswerShow all 4 answers
Response from msgrinblatt | Reviewed this property |
15 minute walk
0
Votes
SunandSand34
13 May 2018|
AnswerShow all 5 answers
Response from casrn | Reviewed this property |
I didn't ask to have it cleared but we did but the contents on top of it and didn't get charged
0
Votes
LisaOB93
8 May 2018|
AnswerShow all 5 answers
Response from Scott G | Property representative |
Hello Lisa! We have amazing hair dryers in all of our guest rooms. We look forward to your visit! Best, Scott G GM
1
Vote
Room Tips
"Rooms not with street view are quieter"
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"we had a suite , the two rooms when traveling with friends and family was worth splurge"
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"Ask for a room with a city view"
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"pick a courtyard room, 'city view' means loud"
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