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24/12/2017 25/12/2017
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    Empire Hotel

    44 West 63rd Street, New York City, NY 10023-7029
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    24/12/2017 25/12/2017
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    Traveller (1269)
    Room & Suite (486)
    Pool & Beach (61)
    • Excellent33%
    • Very good30%
    • Average19%
    • Poor11%
    • Terrible7%
    Travellers talk about
    “lincoln center” (1,069 reviews)
    “gossip girl” (103 reviews)
    Breakfast Available
    Air Conditioning
    Non-Smoking Hotel
    Room Service
    Rooftop Bar
    Fitness centre
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    4.0 Star Hotel
    All hotel details
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    24 Dec25 Dec
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (6,249)
    There are newer reviews for Empire Hotel
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    1,091 - 1,095 of 5,578 reviews

    Reviewed 21 November 2016 via mobile

    First time in the big apple and will definitely be returning in hopefulness of staying here again. Didn't know what to expect in terms of New York hotels and standards , but was presently surprised in this gem of a hotel . Room was a...More

    1  Thank Lucinda H
    Response from kkim2016, General Manager at Empire HotelResponded 21 November 2016

    Lucinda H Thank you very much for sharing your journey and story with us. We really appreciate the positive vibe of the review as our associate strive to create memorable experiences. We continue to make improvements to our style through the voice of our guest....More

    Reviewed 21 November 2016

    We stayed just one night. Toilet overflowed and we called the front desk. told them the situation. Water was all over the floor and we needed to shower and get to dinner . Called three more times before they sent someone. They actually hung up...More

    Thank wolfe2121
    Response from kkim2016, General Manager at Empire HotelResponded 21 November 2016

    wolfe2121 Thank you for the recent review of the hotel, and my sincere apologies for not meeting your service expectations. There nothing more frustrating that poor guest interaction as we strive to provide personalized instinctive service which we are know for however it seem we...More

    Reviewed 21 November 2016

    The Empire hotel is located just outside the hassle and bustle of the big city and we LOVED it. Tommy on the door was always happy to help and give advice, Sharde the receptionist was just amazing from start to finish and then there's Kenny...More

    1  Thank shelley n
    Response from kkim2016, General Manager at Empire HotelResponded 21 November 2016

    Shelley n Thank you very much for sharing your story with us and the special mentions of our associates. We are very proud of Tommy, Sharde and Kenny as they truly strive to provide personalized instinctive service, which it seem has made a positive impact...More

    Reviewed 21 November 2016

    I was so impressed with the service of this hotel. One of the staff, Mor Radmy, worked with me during my planning to make sure our rooms were next to each other. When we got to the hotel she was ready and waiting to help...More

    Thank Kelsey N
    Response from kkim2016, General Manager at Empire HotelResponded 21 November 2016

    Kelsey N Thank you very much for sharing your story and your journey while staying with us here at the Empire. It is very satisfying that an associate has made a positive impact to your visit, Ms. Mor is truly a genuine experience engineer. We...More

    Reviewed 20 November 2016 via mobile

    Me and my girlfriend stayed at the empire hotel for 3 nights. The hotel is located in a great place in the center of Manhattan and next to all the main attractions of the city (and if it's not close enough you have a metro...More

    Thank tuviash
    Response from kkim2016, General Manager at Empire HotelResponded 21 November 2016

    tuviash Thank you so much for sharing your story and adventure here at the Empire hotel, it is especially gratifying that an associate makes a connection. Ms. Mor is a geninue experience engineer striving to create memorable moments. We look forward to a return visit...More

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    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Hotwire, Travelocity, Orbitz, TripOnline SA, getaroom.com, Cancelon, HotelQuickly and Evoline ltd so you can book your Empire Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • New York City >
    • Upper West Side / Manhattan
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    Traveller (1269)
    Room & Suite (486)
    Pool & Beach (61)
    Dining (30)
    Hotel & Grounds (849)
    Bathroom (117)
    Business Centre & Event Rooms (10)
    Family and Play Areas (2)
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    Ask a question
    Questions & Answers
    Suzanne B
    13 October 2017|
    AnswerShow all 7 answers
    Response from Kathleen G | Reviewed this property |
    No kettle, only a Keurig coffee machine. They have room service, but we never tried it since we were up early most mornings and went to Starbucks. WiFi was a charge... VERY expensive!!
    4 October 2017|
    AnswerShow all 5 answers
    Response from AW77 | Reviewed this property |
    There was a coffee machine which had a supply of coffee etc when we arrived and sometimes replacements were left We did not have a fridge
    12 September 2017|
    AnswerShow all 2 answers
    Response from Myles C | Reviewed this property |
    They consistently failed to refresh our teas and coffees and when I asked they told me they were 3 usd a pod.they claim to refresh them every day on a complimentary basis. Really disappointed with the hotel overall. It's the... More
    Room Tips
    "lower floors are really noisy. check everything including bathroom, and pull-out beds"
    Read review
    "Make sure you question them regarding the location and size of the room"
    Read review
    "Ask for a quiet room - we had to upgrade to get a larger one."
    Read review
    "Don’t stay here"
    Read review
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