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Empire Hotel

6,391 reviews
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Traveller (1304)
Room & Suite (608)
Pool & Beach (61)
Overview
  • Excellent34%
  • Very good30%
  • Average19%
  • Poor10%
  • Terrible7%
Travellers talk about
“lincoln center”(1,100 reviews)
“ed's chowder house”(114 reviews)
“gossip girl”(107 reviews)
Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (6,391)Write a Review
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1,848
1,663
1,111
627
457
Show reviews that mention
All reviewslincoln centered's chowder housegossip girlpool deckcentral parkcolumbus circlegreat locationnew yorkrooftop barupper west sidejunior suiterooms are smallaround the cornertimes squarefew blocksnycstarbucks
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1,211 - 1,215 of 5,706 reviews
Reviewed 21 November 2016

This hotel is located on a great spot, close to central park and all restaurants and shopping area. We were staying here for vacation with family and were lucky to stay in empire hotel. The hotel is very clean and the staff was friendly and...More

Thank albina z
Response from kkim2016, General Manager at Empire HotelResponded 22 November 2016

albina z Thank you for sharing your story and journey with regards to your recent stay at the Empire Hotel. It is especially gratifying that Daria made a personal connection during your visit. She is truly a gem of hospitality with instinctive service and details....More

Reviewed 21 November 2016

My Wife and two children joined me at the Empire on Friday November 18th after I had arrived two days earlier for a business conference. All 4 of us had a very pleasant stay. The check In service, rooms, breakfast and assistance with the taxi...More

Review collected in partnership with this hotel
Thank 393ramsaya
Response from kkim2016, General Manager at Empire HotelResponded 22 November 2016

393ramsaya Thank you for sharing your story with us with regard to your recent visit at the Empire Hotel, we certainly appreciate all the kind words. Our team prides itself on providing personalized service...we look forward to a return visit. Safe Travels General Manager Empire...More

Reviewed 21 November 2016

We have stayed at the Empire many times over the past 6 years and have always been entirely satisfied. The hotel's website (including the photos) accurately reflect what you can expect. The staff is friendly and very helpful. The lobby bar is a wonderful place...More

Review collected in partnership with this hotel
Thank rhondasL245FY
Response from kkim2016, General Manager at Empire HotelResponded 22 November 2016

rhondasL245FY Thank you very much for sharing your story and choosing our hotel as the start of your adventure in New York. We appreciate that we are centralized so that we meet your every location needs. It is especially pleasing to get positive feedback with...More

Reviewed 21 November 2016 via mobile

We were in New York last week and stayed at the empire hotel which was recommended by our family members. In addition to an unbeatable location this hotel has such an amazing staff. Everyone from the front desk to housekeeping were attentive and super nice....More

Thank Muspelle
Response from kkim2016, General Manager at Empire HotelResponded 22 November 2016

Muspelle Thank you very much for sharing your story with us about your recent stay: it especially gratifying to hear that one individual stood out. Daria is a diamond of hospitality, she treat all our guests in a well mannered personalized service. We look forward...More

Reviewed 21 November 2016

A standard room was discounted on the company site and rightly so. Very small room, cramped bathroom. Poorly maintained: sticking bathroom and closet doors, dripping shower head. Unplugged and noisy in-room AC unit needed housekeeping's attention. Mixed friendliness at reception. Attractive lobby area and bar.More

Review collected in partnership with this hotel
Thank NYTyke
Response from kkim2016, General Manager at Empire HotelResponded 22 November 2016

NYTyke Thank you very much for sharing your story with us via feedback of your stay: my apologies for inconvenience that you experienced. We are doing a refresh of all of our rooms. In saying that is unacceptable that a room of ours is the...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Pool
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Pool
Bar/Lounge
Details
Price range
US$128 - US$424 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#207 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$128 - US$424 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#207 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (1304)
Room & Suite (608)
Pool & Beach (61)
Dining (30)
Amenities (7)
Business Centre & Event Rooms (3)
Family and Play Areas (2)
Nearby
Upper West Side
Nestled between Central Park and the Hudson River, the
Upper West Side offers iconic architecture and a
quiet, residential respite from the buzzing energy of
downtown. Along Central Park West are many of the
city’s most iconic apartment buildings, as well as the
American Museum of Natural History, which has been
welcoming visitors to its historic exhibit halls for
over 140 years. Culture fans will love Lincoln Center,
...More
Questions & Answers
Ask a question
Ljohno
19 January 2018|
AnswerShow all 5 answers
Response from Kangaman | Reviewed this property |
We stayed in a Junior Suite, which is nothing more than a smallish room with a seating area at one end. We also stayed in a regular room, which is very small.The JS is a better deal if you can get it.
1
Vote
tfets124
26 December 2017|
AnswerShow all 2 answers
Response from lea2307 | Reviewed this property |
I think you must be at least 21 years old to check in
0
Votes
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Suzanne B
13 October 2017|
AnswerShow all 7 answers
Response from Kathleen G | Reviewed this property |
No kettle, only a Keurig coffee machine. They have room service, but we never tried it since we were up early most mornings and went to Starbucks. WiFi was a charge... VERY expensive!!
1
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Room Tips
"Bathrooms are small - request handicap room if you need more space"
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"City view rooms get some traffic noise but you're in New York not a country village"
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"We've only stayed once but our 8th floor room was clean and quiet."
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"Do not stay here with pet, they will charge you $100 rate for your stay and then $25 per pet per night"
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