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Holiday Inn Manhattan-Financial District, an IHG Hotel

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99 Washington Street, New York City, NY 10006-1805
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Traveller (1181)
360
Panoramas (2)
Room & Suite (743)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 16/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Manhattan-Financial District, an IHG Hotel
Updated 16/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#305 of 515 hotels in New York City
Location
Cleanliness
Service
Value
NYC Skyline Views from Our Financial District Hotel Discover quiet comfort and well-appointed cozy guest rooms with beautiful city views when you stay at the Holiday Inn ® Manhattan - Financial District, the World's Tallest Holiday Inn! Located in the heart of New York City, our hotel is located in the Manhattan Financial District and just blocks away from the 9/11 Memorial Museum in Lower Manhattan. Business travelers and guests will enjoy quick convenience to the Wall Street and New York Stock Exchange and tourists attractions like the Statue of Liberty and Battery Park. Our Manhattan hotel features 50 floors and 492 rooms. Relax in "The City that Never Sleeps" in our magnificently appointed guest rooms, with luxurious bedding, an in-room coffeemaker and flat-screen TV. Guests can also utilize our state-of-the-art Business Center and your very own in-room desk and high-speed Wi-Fi. Experience fine dining in St.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Children's television networks
Highchairs available
Car hire
Business Centre with Internet Access
Street parking
Wifi
Restaurant
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kids' meals
Wine / champagne
Taxi service
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Telephone
Wardrobe / wardrobe
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Green
Languages Spoken
English, French, Spanish, Chinese and 2 more
2119Reviews163Q+A100Room tips
Traveller rating
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Most Recent
Cjak211 wrote a review Sep 2022
New York69 contributions31 helpful votes
Spent the weekend in NYC to visit the 9/11 memorial museum, and for a Yankee Game. The room was dirty, food crumbs and coins underneath the bed. Never received clean towels. The elevators were a complete nightmare. Prepare to wait 30 mins in the morning or during check in time. For such a large hotel you would think they would have more elevators. Didn’t help that room service/ house keeping closed one of the elevators for a majority of the day allowing guests access to only 2 of the elevators. Location was a plus, easy walk to several attractions, great restaurants and the subway.
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Date of stay: September 2022Trip type: Travelled with family
Room Tip: Parking is conveniently located just down the st but just like everything in NYC it’s expensive....
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Service Manager, Owner at Holiday Inn Manhattan-Financial District, an IHG Hotel
Responded 6 days ago
Dear Cjak211, Thank you for staying at our hotel and reviewing your experience. Please accept our apologies for the service and cleanliness issues you encountered with the room assigned. We have shared your comments with our team to ensure this is not repeated. We also want to apologize for any inconvenience caused due to the wait time of our elevators. We are very grateful for your patience and appreciate your feedback. We look forward to having you stay with us again the next time you visit the Big Apple. Greg Riley Area General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Annastasia R wrote a review Sep 2022
Fleming Island, Florida3 contributions
We stayed at this hotel for 5 days, we did not get fresh towels or our room cleaned until day 4 after I called and complained on day 3! This is a 50-floor hotel with only 3 elevators, 1 of which housekeeping takes over from around 7 am until 9 am! We had to wait daily almost 30 mins to get to the lobby!!! The front desk is little or no help if you need questions answered, they advertise that they have concierge service, when we checked in and I ask the girl she didn't even know what that meant!!!!
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Date of stay: September 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Service Manager, Owner at Holiday Inn Manhattan-Financial District, an IHG Hotel
Responded 6 days ago
Dear annastasiar2022, Thank you for taking the time to evaluate your recent stay. Please accept our apologies for the service shortfalls you experienced and the inconvenience this caused. We have shared your concerns with our appropriate individuals to ensure a much better guest experience moving forward. We also regret your disappointment with the wait time you experienced with the elevator. We understand the frustration this caused and are grateful for your patience. We hope you will give us another opportunity to provide you with the hospitality we are known for. Greg Riley Area General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Airliebird01 wrote a review Sep 2022
hull uk96 contributions97 helpful votes
Had a great stay at the holiday inn - with just a couple of issues , and yes one is the lifts ! But do not let this put you off . The hotel is well located approximately 5 min walk from the world trade centre ,10 min to the battery and convenient to the rector street subway station . There are lots of places to eat nearby and a 24 hour deli almost next door . The hotel has 50 floors and my advice would be to go as high as possible as you have more chance of getting into an empty or near to empty lift . We were on the 43rd floor and very rarely had an issue , although you do sometimes have a wait for one going up . The room was a good size , very clean with lovely views of the city - and in my brothers case over towards the river . The bathroom was small but had a great walk in shower and dove products. There was a coffee machine in the room and a large tv - the only addition that would be good would be a fridge . There is luggage storage available In reception. There is an attached restaurant and we have a very nice Chinese meal there and also the buffet breakfast which was good value for money . For the most the staff were great although there were a couple of issues. My brother had a problem with his toilet which he reported on going out for the day and was told would be sorted while we were out . On our return that evening it had not and when we went to reception the guy we spoke to actually laughed at us !! He then tried to say ‘oh it’s because I’m new ‘ ?! We spoke to someone else and they quickly and professionally organised the repair to be done . Our other issue is that with the lifts being so busy and in demand it was annoying to often have to share them with staff taking the lift to the 2nd floor ! However this is a great hotel and would definitely stay again
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Date of stay: September 2022Trip type: Travelled with family
Room Tip: Ask for a room as a high as possible to avoid lift issues which seems worse on middle / lower floors
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Service Manager, Owner at Holiday Inn Manhattan-Financial District, an IHG Hotel
Responded 1 week ago
Dear airliebird01, Thank you for taking the time to share your experience at Holiday Inn Manhattan-Financial District. We are delighted to know you and your family loved our wonderful location and your clean room. However, we regret the issue you had with the elevator wait time and the issue your brother had with the bathroom. Your feedback has been shared with the respective individual, and will ensure such an incident does not happen again. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Greg Riley Area General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jeremy R wrote a review Sep 2022
London, United Kingdom51 contributions50 helpful votes
Location and price were good. The rest, not so good. The room was small, dusty, out of date and poorly insulated (we were woken up by other guests coming back in the middle of the night on several occasions). We had to wait for 15 minutes sometimes to get a lift on our floor. Location however was really good, very central.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Service Manager, Owner at Holiday Inn Manhattan-Financial District, an IHG Hotel
Responded 2 weeks ago
Dear Jeremy_JB, Thank you for being our guest. Conveniently located, it is our pleasure to offer comfortable accommodations and thoughtful hospitality at an excellent price. However, we appreciate you pointing out areas where we can improve. We are committed to providing the best experience for our guests, and we will use your comments for future improvements. We understand the inconvenience you experienced and appreciate your patience. Thank you for choosing us and taking the time to leave your review. We look forward to the opportunity to welcome you back soon. Greg Riley Area General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jewell H wrote a review Sep 2022
Chattanooga, Tennessee3 contributions
Overall stay was good, friendly staff, clean rooms Design of the rooms could be better. King room with tiny bathroom and no counter space at all. 3 elevators for 50 floors so sometimes you had to wait for 3 or 4 cars.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Service Manager, Owner at Holiday Inn Manhattan-Financial District, an IHG Hotel
Responded 2 weeks ago
Dear oscar1829, We appreciate you taking the time to review Holiday Inn Manhattan-Financial District. It is such a pleasure to learn that you enjoyed our clean accommodations and had some memorable encounters with our staff. However, we regret not meeting your expectations in the outlined areas and the inconvenience this caused. We will share your feedback appropriately. We hope to have the opportunity to welcome you back soon. Greg Riley Area General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ana Villasenor wrote a review Sep 2022
1 contribution
Beds are so comfortable, everything is clean, perfect location to visit most iconic spots in Wall Street walking and very close to the subway station. Just queen beds are small for two persons but not problem
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Service Manager, Owner at Holiday Inn Manhattan-Financial District, an IHG Hotel
Responded 2 weeks ago
Dear Anageorgina91, Thank you for choosing Holiday Inn Manhattan-Financial District. We are glad you liked our excellent location and spotless hotel. We are pleased you had a pleasant stay, and we look forward to seeing you soon. Greg Riley Area General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nellym wrote a review Aug 2022
London, UK69 contributions153 helpful votes
Stayed for 3 nights. Good points: - Location was surprisingly convenient. Loads of eating options including for breakfast. Easy to get a table in the evenings at venues - Great for public transport as many subway stations nearby - Not as hectic as Times Square area, but easy to get there - Parking Garage (not the official one recommended by the hotel) about 50 yds from the hotel and a fairly reasonable 50USD a day. You keep your keys also - We were told we'd get a city view but got a river view. Nice but not as described - On the higher floors the elevator was less of an issue as normally it arrived fairly empty - Staff we dealt with were friendly and efficient - Price ok compared to other Manhattan hotels Cons - Elevator is indeed a nightmare. Its a 50 floor hotel with 3 elevators. Anyone on floors 5 to 40 is going to have huge problems getting down during peak periods. We were on floor 48, we were lucky in that regard but often waited ages for the elevator to come - No fridge in room. We used the ice machine and filled the recycling bin with ice and drinks - No way to park car legally to drop off cases - Room was clean, but not that modern. It was small room like most Manhattan rooms but just about ok for 3 of us Overall I would stay again but only if I couldn't find somewhere else in the area. It's ok, not outstanding.
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Date of stay: August 2022
Rooms
Location
Service
Room Tip: Get a high level room, but not next to an ice machine
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Service Manager, Owner at Holiday Inn Manhattan-Financial District, an IHG Hotel
Responded 27 Aug 2022
Dear Nellym, Thank you for taking the time to share your experience with us. We are happy to know you were pleased with our convenient location, our courteous service, and the value we offer. However, we are sorry for not meeting some of your expectations and for the issue you had with the elevator wait time. We would like to regain your trust and hope you will give us that opportunity in the future. Greg Riley Area General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hamed A wrote a review Aug 2022
5 contributions1 helpful vote
Location is good but rooms are very small no fridges no microwave and only coffee the room will be clean only once in 3 days. Check in was normal and staff are good. Lift to the rooms can take longtime until you get it.Nothing free was available such as drinking water.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Service Manager, Owner at Holiday Inn Manhattan-Financial District, an IHG Hotel
Responded 24 Aug 2022
Dear Hamed, Thank you for choosing Holiday Inn Manhattan-Financial District and taking the time to post your review. We are glad our location worked well for you and that you were pleased with the service our associates delivered. We will surely share your kind compliments with our team. However, we are sorry for the issues regarding the elevator and the disappointment you had with the in-room amenities. We have taken note of the concerns you raised as we are continually striving to ensure a perfect visit for every guest. Thank you again for the great review. Please come and see us again! Greg Riley Area General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Anoop C wrote a review Aug 2022
1 contribution
The front desk was very incredibly friendly and welcoming when we first arrived. I also want to pay a special mention to the housekeeping crew at this hotel because they are all sincere and helpful. Only when I returned to Texas did I discover that I had forgotten my glasses. My spectacles were taken care of by the hotel's housekeeping staff, and all I had to do was send them a return shipping label once I called the hotel. I appreciate this workplace's staff members' sincerity and helpfulness. Approximately 45 stories make up the hotel, which is the tallest Holiday Inn in the world. During rush hour, the elevator is a bit slow, but normally it works perfectly. A good view of the Hudson River and Jersey City across the river is available if you book specific accommodations.
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Date of stay: August 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Service Manager, Owner at Holiday Inn Manhattan-Financial District, an IHG Hotel
Responded 22 Aug 2022
Dear Guest, Thank you for reviewing Holiday Inn Manhattan-Financial District. We are pleased you enjoyed the beautiful views, and we appreciate you mentioning our helpful housekeeping associates. Your compliments will surely be shared. We enjoyed having you as our guest and look forward to seeing you soon. Greg Riley Area General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Joe Marron wrote a review Aug 2022
Guadalajara, Mexico5 contributions
+1
The hotel was incredible. Internet worked perfectly, average speed was 50mb, which was incredible for late night Netflix. Room was perfectly cleaned. Elijah, at the front desk helped me with recommendations, about local places and was super helpful in general. I would definitely come back here. The location couldn’t be better, you have three subway lines within 5 minutes of walking distance. Only thing you need to take into account is the elevator, sometimes it can get full.
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Date of stay: August 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Service Manager, Owner at Holiday Inn Manhattan-Financial District, an IHG Hotel
Responded 22 Aug 2022
Dear Macrojoe, Thank you for being our guest at Holiday Inn Manhattan-Financial District. We are glad you liked our perfect location and clean accommodations and loved the internet. We also appreciate you mentioning our excellent associate, Elijah. Providing an exceptional visit to every guest is what we strive for every day, and we cannot wait to welcome you back soon. Greg Riley Area General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$184 - US$347 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkNew York CityDowntown Manhattan (Downtown) / Financial District
NUMBER OF ROOMS
492
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Frequently Asked Questions about Holiday Inn Manhattan-Financial District, an IHG Hotel
Which popular attractions are close to Holiday Inn Manhattan-Financial District, an IHG Hotel?
Nearby attractions include The National 9/11 Memorial & Museum (0.4 km), World Trade Center's Liberty Park (0.5 km), and World Trade Center Memorial Foundation (0.4 km).
What are some of the property amenities at Holiday Inn Manhattan-Financial District, an IHG Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Holiday Inn Manhattan-Financial District, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Holiday Inn Manhattan-Financial District, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at Holiday Inn Manhattan-Financial District, an IHG Hotel?
Yes, paid private parking nearby, paid public parking nearby, and street parking are available to guests.
What are some restaurants close to Holiday Inn Manhattan-Financial District, an IHG Hotel?
Conveniently located restaurants include Manhatta, The Capital Grille, and O'Hara's Restaurant & Pub.
Are there opportunities to exercise at Holiday Inn Manhattan-Financial District, an IHG Hotel?
Yes, guests have access to a fitness centre during their stay.
Is Holiday Inn Manhattan-Financial District, an IHG Hotel located near the city centre?
Yes, it is 0.9 km away from the centre of New York City.
Are any cleaning services offered at Holiday Inn Manhattan-Financial District, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Holiday Inn Manhattan-Financial District, an IHG Hotel?
The staff speaks multiple languages, including English, Spanish, French, Chinese, Japanese, and Slovak.
Are there any historical sites close to Holiday Inn Manhattan-Financial District, an IHG Hotel?
Many travellers enjoy visiting The National 9/11 Memorial & Museum (0.4 km), World Trade Center Memorial Foundation (0.4 km), and Hamilton Park (6.7 km).