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585 8th Ave, New York City, NY 10018-3003
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HolidayInn.com
US$113
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Free cancellation until 05/02/23
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Traveller (530)
Room & Suite (170)
Dining (15)

About

#287 of 519 hotels in New York City
Location
Cleanliness
Service
Value
Enjoy all the excitement that the Big Apple offers when staying at the Holiday Inn New York City - Times Square. Nestled in the heart of the bustling Garment District, our Midtown Manhattan hotel is steps away from the city's must-see attractions, including Hudson Yards, Madison Square Garden, The Javits Center, Times Square, Bryant Park, Herald Square and much more! For further exploring, our Hell's Kitchen location offers easy access to public transportation. The 42nd St. Port Authority Bus Terminal and New York Penn Station are located less than a half-mile from the hotel. If you're looking to travel like the locals, try renting a Citi-bike and enjoy the amazing food, shopping and sightseeing in the city that never sleeps. After a day of exploring the lively city, relax and rewind in our renovated guest rooms.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast buffet
Kids stay free
Children's television networks
Business Centre with Internet Access
24-hour security
Parking
Wifi
Baggage storage
Concierge
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Microwave
Cable / satellite TV
Walk-in shower
Room service
Safe
Telephone
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Centrally Located
Languages Spoken
English, Spanish

Location

100Great for walkers
Grade: 100 out of 100
458Restaurantswithin 0.5 km
162Attractionswithin 0.5 km
1286Reviews150Q+A100Room tips
Traveller rating
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Victoria J wrote a review Yesterday
Ashford, United Kingdom5 contributions
Great central location ! Rooms were clean and comfortable, although not huge, but you don’t come to New York to stay in your hotel room do you!!!😃 The downside was there were only 2 lifts which meant there could be quite a wait at busy times. We were on the 4th floor so could take the stairs to save the wait but you’d not want to do that if you were on the 30th!! The aircon / heating unit was a bit noisy too and could keep you awake as there was no way of turning it off all together. Would stay here again as not bad for a budget hotel 👍
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Date of stay: February 2023Trip type: Travelled as a couple
Room Tip: Try and get a room on the lower floors so you can use the stairs if the lifts are busy
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Dunnos wrote a review Jan 2023
Christchurch81 contributions9 helpful votes
We absolutely loved this Hotel. We are a family of four, two teenage sons, so booked two double rooms. We researched everything well and this Hotel did not disappoint. We already knew about the lifts and lack of restaurant etc so no worries there. The hotel rooms were fantastic, clean, big enough, great linen and towels etc. Staff and reception very nice and helpful. We were here for 8 nights and could have stayed longer. Location of course is awesome and no one should give the stories of people hanging around the hotel a second thought. It is NYC for goodness sake, any big city has its people issues, absolutely no nuisance or safety issues in that regard. I mean if you are from Milton Keynes or Reading it might come as a bit of a culture shock but not for the more experienced travellers. I would recommend to make an early request for a lower level room, we were on the 5th floor which was great and made it easy to come and go. Highly recommend heading over to 9th Ave for cool restaurants and cafes rather than the more touristy or Times Square areas. Would definitely stay here again, just so nice and convenient.
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jack S, Public Relations Manager at Holiday Inn Nyc Times Square
Responded 4 days ago
Thank you for taking the time to leave this fantastic review, Dunnos! We're happy to hear you had such a wonderful experience with us at Holiday Inn New York City - Times Square and that you appreciated our prime location, clean accommodations and kind staff. We hope to host you again so we can share yet another unforgettable visit with you. Thank you again for the feedback!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ADEY wrote a review Jan 2023
United Kingdom6 contributions1 helpful vote
Good location for exploring the big apple. 5-10 minute walk to Time Square. Rooms are very small basic but its to be expected in New York. I only used room to sleep and shower etc. staff are very friendly and helpful. I found this hotel too busy for my likely. sometimes you have wait along time for the lift. would I stop here again? no, i would prefer to be a little bit outside of the main rush.
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Date of stay: January 2023
Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jack S, Public Relations Manager at Holiday Inn Nyc Times Square
Responded 1 week ago
Thank you for taking the time to submit this feedback, Dan. We are always working as hard as we can to provide the best stays for our guests. We regret to hear about your experience. We will share all of your concerns with our management team moving forward. We hope you plan on staying with us again soon. We'd love to improve your opinion of us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alan D wrote a review Jan 2023
Sheffield, United Kingdom8 contributions3 helpful votes
Excellent location . Room had 2 double beds which were comfortable . Very quiet room , Only 2 lifts which meant a slight wait sometimes but wasn’t a problem . Staff were helpful & friendly . Apparently , homeless people sit on the benches outside but never saw that . Only complaint is no restaurant & bar but looks like there’s one coming soon . I’d go back & stay here again
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Date of stay: January 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jack S, Public Relations Manager at Holiday Inn Nyc Times Square
Responded 2 weeks ago
Thanks for the nice rating! We're glad to hear that you enjoyed your stay with us. We're happy that you loved our amazing location, comfortable beds, quiet rooms and friendly staff. We strive to provide our guests with warm hospitality, efficient service, and clean rooms. Regarding your concerns with our dining options, we will bring those to the attention of our management team as we continue to improve for the future. We'd love to share a more positive experience with you next time.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lisa W wrote a review Jan 2023
Berwick upon Tweed, United Kingdom13 contributions2 helpful votes
Before I came I read reviews and was worried ! Don’t be we are here now and the hotel is fab , 2 double beds clean hotel & cleaned daily , outside yes there is some homeless people but they don’t bother you one bit . Security & nypd outside we have felt very safe You are next to port authority bus station right next Times Square you can walk everywhere or jump on the bus tours outside hotel also Rocky on reception has been fab so thank you rocky Would definitely stay here again
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jack S, Public Relations Manager at Holiday Inn Nyc Times Square
Responded 3 weeks ago
Thank you for the glowing review, Wilson1977! We're delighted to hear that you had a wonderful stay at Holiday Inn New York City - Times Square and loved our clean accommodations, safe environment, and kind staff. We strive to provide our guests with warm hospitality, comfortable rooms, and efficient service, so this is great to hear! We'd love to host you again in the future so we can share another excellent experience with you. We appreciate you for taking the time to leave your feedback!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My Info T wrote a review Dec 2022
15 contributions1 helpful vote
Family and friend trip to NYC for Phantom of the Opera and experiencing NYC at Christmas. 4 people, 2 rooms. I would give zero stars for the fact that my daughter and I both were hit with extra charges for reasons the hotel couldn't adequately explain. I paid for one room, she paid for the other. Sharee was a bright spot and left us with a smile and an expectation that they had fixed everything. Unfortunately, due to the way credit holds are processed, we are both missing available credit until everything clears out. The elevator situation at this hotel is horrible. Two small elevators for a 36 floor hotel, and housekeeping shares those elevators. There is a sign posted in the elevators directing guests to use the elevators at nonpeak times. The location is GOOD for Times Square and Broadway, but not GREAT, there are hotels closer to the heart of everything there that may be a better choice. The style of entrance, recessed with a courtyard, does seem to invite homeless people to hang out there, but I never felt unsafe coming or going with my family. Drug use and homelessness is not the fault of the hotel. There was no breakfast and no restaurant, not a deal breaker, the website correctly reflected this, so it wasn't unexpected for us. Rooms were clean but small, nothing felt outdated - bed was comfortable and the water was hot and plentiful. Bathroom reasonable sized, large walk in shower. Sharee is 100% of the three stars. Given the billing problems we experienced daily while there, not one time was I able to speak with the General Manager despite repeat requests. Nor did the GM reach out to apologize for the situation. Although I recommend Sharee, I cannot recommend this hotel.
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Date of stay: December 2022
Location
Service
Sleep Quality
Room Tip: Avoid this hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Jack S, Public Relations Manager at Holiday Inn Nyc Times Square
Responded 19 Dec 2022
Thank you for sharing your feedback, myinfot829. We're disappointed to hear you were unsatisfied with your stay. We strive to provide our guests with a wonderful experience from beginning to end so it's great you received great service from Sharee. Please know your feedback regarding our billing will be addressed with our management team so we may improve in the future. We kindly ask that you please contact us directly in order to discuss your stay in greater detail. We hope you'll give us another opportunity to provide you with the quality experience we're truly capable of sharing with our guests. Thank you again for the feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Andrew S wrote a review Dec 2022
Durham, United Kingdom370 contributions197 helpful votes
I dont think it was what it said in the brochure. I was expecting a restaurant and bar, there isn't one (now apparantly) for the price of the rooms I did expect more. I am a diamond elite member and was offered no upgrades or any benefits. Rooms are small, wardrobe space is minute and the rooms are way outdated. Feels like being in 1970s NYC. It did the job, but I did expect more for a 50th Birthday celebration. Sorry but wouldn't go back.
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Date of stay: December 2022Trip type: Travelled as a couple
Room Tip: Probably here, got to be far better for the price
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Jack S, Public Relations Manager at Holiday Inn Nyc Times Square
Responded 12 Dec 2022
Thank you for taking the time to submit this feedback, 164AndrewS. We are always working very hard to provide the best experiences for all of our guests. It's unfortunate to see that we could have done more for you during your stay. We will share your concerns regarding our service, room size and condition of our accommodations with our management team moving forward. We hope you will give us another opportunity to provide a better experience for you in the future. We look forward to that chance.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Trudi D wrote a review Dec 2022
4 contributions
Good hotel very well situated near Times square so great for exploring New York! Lovely clean rooms with coffee machine, housekeeping come in each day too which is great. No breakfast but there are lots of options near by and a Starbucks practically across the road so pretty perfect for the start of the day!
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Date of stay: December 2022Trip type: Travelled with friends
Room Tip: The foyer can get very busy and done times you have to wait a while for the lift, especially busy...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jack S, Public Relations Manager at Holiday Inn Nyc Times Square
Responded 11 Dec 2022
Thanks for sharing this glowing review, Trudi! We're thrilled to hear you enjoyed your stay at Holiday Inn New York City - Times Square! It's our pleasure to accommodate you to the fullest extent. Your compliments for our ideal location, clean accommodations, and amenities let us know we're doing our job. After all, we pride ourselves on your happiness. With this said, we'd love to share another perfect experience with you soon! Thank you again for taking the time to share your feedback!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
GemmaK wrote a review Dec 2022
Alton, United Kingdom2 contributions1 helpful vote
Great location, it’s not luxury reading reviews before we went was a bit worried about the area as it was myself and my daughter it was find security guard there all times there are homeless people outside but they are everywhere! Room was cleaned daily, had a issue with our tv was sorted in 10 mins! Again read reviews on unfriendly staff they couldn’t of been more helpful for us, will definitely stay here again when come back.
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Date of stay: December 2022Trip type: Travelled with family
Room Tip: Low floor better can use stairs
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Jack S, Public Relations Manager at Holiday Inn Nyc Times Square
Responded 6 Dec 2022
Thanks for the great review, gemkfox! It's wonderful you enjoyed your stay at Holiday Inn New York City - Times Square so much! We strive for excellence so we're thrilled you appreciated not only our ideal location and housekeeping service, but also our kind staff! Your praise lets us know we're doing our job! We can't wait to host you again soon for another amazing experience!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
robert wrote a review Nov 2022
Milton Keynes, United Kingdom4 contributions2 helpful votes
We booked this hotel as diamond elite ihg members. Having looked online and with the information available decided room looked as if it would meet our needs…how wrong we were!! Rooms dirty, no restaurant on site but advertising there is. Charging customers for breakfast they couldn’t provide, rude staff. Avoid!!!
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Date of stay: November 2022Trip type: Travelled as a couple
Room Tip: Book somewhere else. When you say something staff are not interested!!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Jack S, Public Relations Manager at Holiday Inn Nyc Times Square
Responded 16 Nov 2022
Thank you for sharing your feedback, Inspire06804950259. It's unfortunate to hear you weren't completely satisfied with your recent experience, as we strive to provide all of our guests with a wonderful experience from beginning to end. Please know your feedback regarding our cleanliness and service will be addressed with the appropriate members of our team so we may improve for the future. We hope you'll give us another chance to provide you with the quality experience we're truly capable of sharing with our guests.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$140 - US$340 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkNew York CityHudson Yards / Midtown West / Garment District
NUMBER OF ROOMS
271
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HOLIDAY INN NYC TIMES SQUARE (S̶$̶1̶5̶7̶) S$143: UPDATED 2023 Hotel Reviews, Price Comparison and 570 Photos (New York City) - Tripadvisor

Frequently Asked Questions about Holiday Inn Nyc Times Square
Which popular attractions are close to Holiday Inn Nyc Times Square?
Nearby attractions include Style Room NYC Shopping Tour Experiences (0.3 km), Mission Escape Games (0.2 km), and Exit Escape Room (0.2 km).
What are some of the property amenities at Holiday Inn Nyc Times Square?
Some of the more popular amenities offered include free wifi, a fitness centre, and breakfast buffet.
Which room amenities are available at Holiday Inn Nyc Times Square?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
Is parking available at Holiday Inn Nyc Times Square?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to Holiday Inn Nyc Times Square?
Conveniently located restaurants include Los Tacos No. 1, Liberty Bagels Midtown, and Best Bagel and Coffee.
Are there opportunities to exercise at Holiday Inn Nyc Times Square?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Nyc Times Square?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Holiday Inn Nyc Times Square?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Holiday Inn Nyc Times Square?
Many travellers enjoy visiting The National 9/11 Memorial & Museum (5.2 km), World Trade Center Memorial Foundation (5.2 km), and Hamilton Park (2.7 km).
Does Holiday Inn Nyc Times Square have any great views?
Yes, guests often enjoy the city view available here.
Is Holiday Inn Nyc Times Square accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.