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Hotel Riu Plaza New York Times Square

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305 W 46th St, New York City, NY 10036-3810
27 people are viewing this hotel
Hotel direct offer!10% off at Riu Plaza Hotels
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US$361
Hotels.com
US$449
Fully refundable before 05/10/23
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Riu.com
US$329
Expedia.comUS$449
Skyscanner.comUS$412
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Traveller (4311)
Room & Suite (1500)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#139 of 539 hotels in New York City
Location
Cleanliness
Service
Value
Travellers' Choice
El Hotel Riu Plaza New York Times Square está situado en el corazón de Manhattan, rodeado de los teatros más famosos de Broadway y a pocos pasos de la emblemática Times Square, conocida en todo el mundo como el símbolo de Nueva York. El aeropuerto internacional John F. Kennedy (JFK) está a unos 26 km. Este hotel es ideal tanto para viajes de ocio como de negocios. Las 647 habitaciones de diseño moderno y elegante decoración con Wi-Fi gratuito ofrecen el máximo confort, y en nuestras 4 elegantes y modernas salas de conferencias podrá organizar con éxito sus eventos y reuniones. También ofrecemos a nuestros huéspedes un restaurante bufé, un bar con bebidas frías y calientes, un quiosco Grab & Go y un gimnasio 24 horas totalmente equipado.
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Property amenities
Free internet
Fitness Centre with Gym / Workout Room
Free breakfast
Car hire
Business Centre with Internet Access
Conference facilities
24-hour security
Baggage storage
Wifi
Paid wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Special diet menus
Taxi service
Banquet room
Meeting rooms
Concierge
Non-smoking hotel
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Telephone
VIP room facilities
Refrigerator
Flatscreen TV
Bottled water
Laptop safe
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Family
Languages Spoken
English, French, Spanish
Hotel links
Special Offer:10% off at Riu Plaza Hotels

Location

100Great for walkers
Grade: 100 out of 100
539Restaurantswithin 0.5 km
258Attractionswithin 0.5 km
6154Reviews705Q+A100Room tips
Traveller rating
  • 3,436
  • 1,824
  • 472
  • 209
  • 214
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Most Recent
Michael N wrote a review Yesterday
San Diego, California15 contributions12 helpful votes
This is a great stay. Absolutely wonderful location for theater, restaurants, shopping. Hotel is really well designed. Stunning, modern lobby. Really good buffet breakfast. A great find in Times Square!
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Review collected in partnership with riu.com
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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g h wrote a review Aug 2023
Newcastle upon Tyne, United Kingdom108 contributions74 helpful votes
Hotel's Favourite
We had 3 rooms booked for our family trip for my daughters birthday. Request a certain floor and got it and asked for a different room type and got it. Fantastic welcoming service in check in. We booked a junior suite and had access to the lounge which was very welcoming to get bottled water and other supplies. We stayed half board ( altho been told it’s stopping soon at the hotel ) and that was a godsend. To save having to go out looking for meals that people wanted to eat. Buffet in the morning and night was perfect. We had people in our party who had never stayed there before and they also loved it. The breakfast was amazing as usual and loved the mix of going into the main restaurant and quieter one to try different surroundings. The rooms are very clean and great they have shower gel in there for you. I love the gym there too. We will be back I’m sure. Love the place. If going for the first time here, don’t forget a kettle / tea making stuff and my advice would be to buy one in USA for the voltage out there cos the UK ones with adapter plug take ages to boil !!
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Date of stay: July 2023Trip type: Travelled with family
Room Tip: Take a kettle and tea/coffee/cups etc.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
4 Helpful votes
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Response from RIU Hotels and Resorts, Owner at Hotel Riu Plaza New York Times Square
Responded 3 weeks ago
Dear Gheth, Thank you so much for your compliments, our reward is your kind review with the confirmation of a job well done. It was a pleasure to host you. Please visit us again soon! Warmest Regards, Hotel Riu Plaza New York Times Square Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Experience 2018 wrote a review Yesterday
5 contributions4 helpful votes
+1
Lovely modern clean hotel. Great location. Breakfast was included and had a great selection to suit everyone’s taste. Rooms were cleaned every day to a high standard . Staff throughout the hotel were professional and helpful, especially concierge. We stayed here for 10 nights as a family of 5 and had a comfortable stay. We had a fantastic time in New York, my 2 grandchildren absolutely loved the sightseeing.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Mark wrote a review 22 Sept
4 contributions1 helpful vote
Very clean and modern hotel. Superb tourist location. Breakfast offering varied and plentiful - the 'grab and go' food was good quality and very reasonably priced (for NYC). Staff very helpful and professional. Would certainly use this hotel again.
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Review collected in partnership with riu.com
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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TravelBoss11 wrote a review 21 Sept
United States9 contributions
Not very satisfied about the place. Rude staff, except one young guy at the lobby Prices are indeed to high for the service i received Would not go again when in NY Plus: location is very close to downtown
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Date of stay: January 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest OTAs, Owner at Hotel Riu Plaza New York Times Square
Responded 2 days ago
Dear TravelBoss11, Thank you for sharing your feedback with us. We are very concerned to learn of your inconveniences during your stay, as we want all of our guests to experience some care-free and safe holidays while staying with us. Your comments will be shared with our team to study to take corrective measures where necessary as we hope to have the opportunity to welcome you soon again so that we can provide a better experience. Respectfully, Hotel Riu Plaza New York Times Square Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Noemi F wrote a review 21 Sept
Florence, Italy28 contributions30 helpful votes
The hotel is huge and well presented, the staff is always nice and welcoming, unfortunately there are a few things to say about the cleaning and the bedroom. The shower leaked and we have all the water outside the bathroom, the shower gel wasn’t replaced and we had to use the bar soap, they said that they replace the water every 2 days but never happened. The breakfast was good but I would expect more for an hotel like this one.
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest OTAs, Owner at Hotel Riu Plaza New York Times Square
Responded 2 days ago
Dear noemif172, Many thanks for staying with us and for sharing your review. It is great to learn you enjoyed the staff members´ dedicated service, however, it is clear by your feedback, that we did not fully succeed to offer you a satisfying stay on this occasion. We make every effort to please every one of our guests from beginning to end as our aim is to exceed our guests’ expectations. We shall share your words with the corresponding department hoping that there were also many positive aspects of your stay and that this will bring you to visit us again in the near future. We remain respectfully, Hotel Riu Plaza New York Times Square Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sans_morro wrote a review 20 Sept
Dublin, Ireland2 contributions
Myself and my husband had the most amazing Stay at the Rui Plaza, upon arrival up to departure we were greeted with the most friendly helpful and professional Staff. the Hotel itself was Spotlessly clean and the breakfast was delish and so efficiently run that we had no delays in waiting for our table. The location of the RUI was great with easy access to all attractions. thank you RUI it was a pleasure
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Review collected in partnership with riu.com
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Guest OTAs, Owner at Hotel Riu Plaza New York Times Square
Responded 3 days ago
Dear Sans_morro, We appreciate you leaving your fabulous evaluation and we are delighted to read your positive comments. It is us who wish to thank you! Our team here is committed to providing high-quality customer service, that is why we are grateful to you for your fantastic feedback. We are very happy to read you liked your stay. Wishing to see you again and wishing you a beautiful day! Kindest Greetings, Hotel Riu Plaza New York Times Square Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
sarabB4903IQ wrote a review 20 Sept
Stoke-on-Trent, United Kingdom1 contribution
I’ve been to NYC several times and this was the best hotel I’ve stayed in! The service was excellent, perfect location, the room was very clean and comfortable and so quiet! The breakfast was an added bonus!
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Review collected in partnership with riu.com
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Guest OTAs, Owner at Hotel Riu Plaza New York Times Square
Responded 3 days ago
Dear sarabB4903IQ, Thank you for taking the time to give us your valued feedback following your recent stay at our hotel. We are very happy to hear that you enjoyed the Hotel Riu Plaza New York Times Square. We look forward to host you again soon. Have a lovely day. Hotel Riu Plaza New York Times Square Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
LyMy10 wrote a review 20 Sept
London, United Kingdom1 contribution
The hotel was lovely and clean and in a great location to explore all the sights. Was disappointed upon check in - there was 2 rooms on our booking - that each couple was asked to check in separately with different members of staff and therefore ended up 1 room on the 10th floor and 1 room on the 27th floor! Also one couple got given chocolates and the other couple received nothing - not even a smile - from the lady checking them in.
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Review collected in partnership with riu.com
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Guest OTAs, Owner at Hotel Riu Plaza New York Times Square
Responded 3 days ago
Dear LyMy10, Thank you very much for your evaluation. We are happy to know that you enjoyed our service, although, it is surprising to hear that our Front desk staff left you disappointed. We will of course share your impressions with corresponding team for an adequate follow up. We hope you continue to consider us for your future visits. Have a lovely day, Hotel Riu Plaza New York Times Square Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
spahotel wrote a review 19 Sept
San Francisco, CA27 contributions34 helpful votes
My flight got in late. The person who checked me in took awhile because Hotel Tonight? or he was new? Was hoping to sleep in until noon but was woken by constant drilling noise starting at 7am. This is not OK. This is from the 19th floor! Not sure if I can work from here. Thought I could ignore the noise. But not sure. Nice decor. But for the price paid, $665/night kind of disappointed in the pillows and lack of amenities (no qtips, makeup remover cotton)
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from RIU Hotels and Resorts, Owner at Hotel Riu Plaza New York Times Square
Responded 4 days ago
Dear guest, Thank you for sharing your feedback. We are concerned to learn about your disappointing experience with the noise, all our rooms are built considering the legal requirements regarding insulation. We regret to read your experience did not live to your expectations. Please accept our apologies. Your feedback will be taken into consideration. Best Regards, Hotel Riu Plaza New York Times Square Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$273 - US$562 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkNew York CityTimes Square / Midtown West / Hell's Kitchen / Manhattan
NUMBER OF ROOMS
647
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HOTEL RIU PLAZA NEW YORK TIMES SQUARE (S̶$̶3̶1̶3̶) S$268: UPDATED 2023 Reviews, Price Comparison and 4,418 Photos (New York City) - Tripadvisor

Frequently Asked Questions about Hotel Riu Plaza New York Times Square
Which popular attractions are close to Hotel Riu Plaza New York Times Square?
Nearby attractions include Broadway (0.3 km), Times Square (0.3 km), and Come From Away (0.2 km).
What are some of the property amenities at Hotel Riu Plaza New York Times Square?
Some of the more popular amenities offered include free breakfast, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Riu Plaza New York Times Square?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Riu Plaza New York Times Square?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Hotel Riu Plaza New York Times Square?
Conveniently located restaurants include Sicily, Los Tacos No. 1, and Dos Caminos.
Are there opportunities to exercise at Hotel Riu Plaza New York Times Square?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Hotel Riu Plaza New York Times Square?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Riu Plaza New York Times Square offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Riu Plaza New York Times Square?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to Hotel Riu Plaza New York Times Square?
Many travellers enjoy visiting The National 9/11 Memorial & Museum (5.8 km), World Trade Center Memorial Foundation (5.8 km), and Hamilton Park (2.7 km).
Is Hotel Riu Plaza New York Times Square accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.