We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Kitano New York

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Kitano New York
Kitano New York
Panoramas (4)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,054 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 805: English reviews
Palm Beach, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW

I stayed 4 nights to attend Rays vs Yankees Games. Grand Central is a 2 minute walk if you are inclined to take the subway everywhere.The Hotel is beautiful and clean. The staff is very friendly and helpful. I was fretting not getting tickets online to print for the game the next day.I was online at mid-night in the Lobby.The... More 

Helpful?
Thank Roatan2147
Akihiro_Nomura, Deputy General Manager at Kitano New York, responded to this review

Thank you very much f or sharing the excellent review of the Kitano Hotel New York. We are glad to know that the location, room and especially staff service met your expectations during your stay at the hotel. We try our best to serve above and beyond to provide comfortable stay as much as possible. Again, I gratefully appreciate for... More 

Romford, United Kingdom
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 4 days ago NEW via mobile

The Kitano is very close the Grand Central terminal and within easy walking distance of Times Square, 5th Avenue etc. All of the staff were extremely friendly and helpful, greeting you every time we came in and out. Our bedroom was very clean with more that enough wardrobe space. The was a very strange toilet in the bathroom that had... More 

Helpful?
Thank ML-P99
Akihiro_Nomura, Deputy General Manager at Kitano New York, responded to this review

Thank you very much for sharing your time to share the fabulous feed back on your previous stay at the Kitano Hotel New York. We are glad to know the location, room, toilet and especially our staff service met your expectations whcih we strengthen the most for guests comfortable stay. Again, I gratefully appreciate for the excellent review and we... More 

Toronto, Ontario, Canada
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 5 days ago NEW

I've stayed at Kitano half a dozen times and always bring a group of 15-30 people with me. The lobby is simple and elegant and the check-in is always a breeze. The rooms are nice and the bathroom is spacious (especially considering it's Manhattan) with what I will call a "miracle toilet". (Men don't often "get" bidets) I love the... More 

Helpful?
Thank jaymzbee
Akihiro_Nomura, Deputy General Manager at Kitano New York, responded to this review

Thank you very much for a fabulous feedback regaring your stay at the Kitano Hotel New York. We are glad to know you like the lobby, the rooms especially bathroom, location and the Jazz. We sincerely appreciate for all the business and recommendation to our hotel and will are trying our best on daily basis to make the guest feel... More 

Carmel, Indiana
Level Contributor
60 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 week ago

We have stayed here numerous times Wonderful location just blocks from Grand Central Station. Within walking distance of 5th avenue, the theatre district, great restaurants. Most typical hotel for upscale Japanese visiting NYC, but very comfortable for Westerners like us. Very clean, suites well laid out, excellent Japanese restaurant on site in the hotel. Tough NOT to stay here given... More 

Helpful?
Thank ralphwilhelm1
Akihiro_Nomura, Deputy General Manager at Kitano New York, responded to this review

Thank you very much for the fabulous review of the Kitano Hotel New York. We are honored and glad to know we are your preferred choice and we sincerely appreciate for the your review and for your stay. We are looking foward to welcoming back on your next visit to New York, your home the Kitano Hotel New York. Warmest... More 

San Antonio, Texas
Level Contributor
161 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 2 weeks ago via mobile

Had the chance to stay here during a short business trip. The hotel is very convenient to grand central and mid town. Plenty of nearby restaurants. It is a little far too central park. It is doable for a run, if you are so inclined. No in house gym, but they're are options nearby. The staff was friendly and attentive.... More 

Helpful?
Thank LRD
Akihiro_Nomura, Deputy General Manager at Kitano New York, responded to this review

Thank you very much for sharing the information of your recent stay at the Kitano Hotel New York. Glad to know the service me t your expectation which we strive the most. Thank you very much for thr comment and will research to solve the issue which occured. Your comment is very importatnt to us and thank you very much... More 

Massachusetts
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 weeks ago

The Kitano is a very nice if unspectacular hotel directly south of Grand Central. The location is ideal for getting around Midtown. The hotel is aimed directly at Japanese travelers and has many amenities (like the super-de-dooper toilets) that appeal to guests from Japan. The rooms have a Japanese mattress which was not to our liking - too soft and... More 

Helpful?
Thank MLeininger
Akihiro_Nomura, Deputy General Manager at Kitano New York, responded to this review

Thank you very much for your time to share the comment regarding your recent stay at the Kitano Hotel New York. Glad to know the location of the hotel met your expectations. I do apologize the mattress in the room were too soft. We do have special topper opon request to make the bed comfortable for the guest who would... More 

Kiev, Ukraine
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 weeks ago

A very nice and quiet Japaneese hotel in the center of Manhatten. Location is great!!! 2 min walk to the Grand Central Station. 3 min walk to the Fifth Ave. The Empire State Building could be seen from our window. Staff at reception s extremely friendly and helpful. The breakfast is not cheap, I would recommend to go somewhere (Starbuck's... More 

Helpful?
Thank Sweety1307
Akihiro_Nomura, Deputy General Manager at Kitano New York, responded to this review

Thank you very much for your time to share the review of your recent stay at the Kitano Hotel New York. Glad to know the location and especially the staff service met your expecations which we strengthen the most. Please consider us again and we are looking forward to serving you once again on your next visit to New York.... More 

San Francisco, California
Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 3 weeks ago

We found the Kitano to be a delightful hotel. Quiet rooms, good water pressure and award winning jazz in the downstairs club. The hotel is located a very short walk to Grand Central The staff was extremely accommodating

Helpful?
Thank DCZ-6
Akihiro_Nomura, Deputy General Manager at Kitano New York, responded to this review

Thank you very much for your time to share the review of your recent stay. Glad to know the location, the room and especially the Jazz met your expectations. Please consider us again on your return to New York. Warmest regards, Akihiro Nomura Deputy General Manager More 

Hong Kong, China
Level Contributor
70 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 weeks ago via mobile

Great location on park and 38 Japanese hotel so you know service will be great No noise issues at all Good bathroom with decent pressure Room was not very big but OK for nyc Only big complaint is wifi. Not only do you have to pay for it but quality is really poor. Kept being disconnected or even unable to... More 

Helpful?
Thank cyril_lm2013
Akihiro_Nomura, Deputy General Manager at Kitano New York, responded to this review

Thank you very much for your time to share your review at the Kitano HOtel New York. We are glad to know the location and the quiteness of the soudproof window met your expectations. I do apologize for the connections of the Wifi and will look into it right away. Your comment is very important to us to make and... More 

Valley Cottage, New York
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 4 weeks ago

Went back to Kitano for our 10 year anniversary as this was the place that we got married in. This time also with our 2 kids. It was wonderful then and wonderful now. The location is excellent, close enough to many of the sights but yet removed enough that you aren't hindered by hoards of people and traffic. The rooms... More 

Helpful?
Thank NMThomas
Akihiro_Nomura, Deputy General Manager at Kitano New York, responded to this review

Thank you very much for excellent review of your recent stay and we are honored to have you back at The Kitano to celebrate your special occasions. Good to know our location, service (especially mention of our staff) met your expectation and were able to assist and to make your 10th anniversary special. We are lookiing forward to serving you... More 

453 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (294)
Viewed
View from Room (33)
Viewed
Bathroom (32)
Viewed
Hotel & Grounds (31)
Viewed
Room/Suite (72)
Viewed
Dining (3)
Viewed
Other (123)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (149)
Viewed
Amenities (5)
Viewed
Double/Double Premier Room (18)
Viewed
King Jr. Suite (30)
Viewed
King Premier Room (19)
Viewed
Dining (28)
Viewed
The Hotel (49)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (10)
Viewed
Hotel & Grounds (2)
Viewed
Room/Suite (7)
Viewed
Dining (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these New York City hotels
Midtown
Morgans New York Hotel
Morgans New York Hotel
#151 of 477 in New York City
1,925 reviews
Midtown
The Tuscany - A St Giles Signature Hotel
Midtown
The Renwick Hotel
The Renwick Hotel
#81 of 477 in New York City
552 reviews
Show Prices
Show Prices
Show Prices
Midtown
IBEROSTAR 70 Park Avenue Hotel
IBEROSTAR 70 Park Avenue Hotel
#211 of 477 in New York City
2,043 reviews
Midtown
Shelburne NYC–an Affinia hotel
Shelburne NYC–an Affinia hotel
#124 of 477 in New York City
4,400 reviews
Midtown
Fitzpatrick Grand Central Hotel
Fitzpatrick Grand Central Hotel
#68 of 477 in New York City
1,920 reviews
Show Prices
Show Prices
Show Prices

Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Kitano New York

Address: 66 Park Avenue, At 38th Street, New York City, NY 10016
Region: United States > New York > New York City > Midtown , Manhattan , Murray Hill
Price Range: $280 - $879 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Kitano New York 4.5*
Number of rooms: 149
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, Cheap Tickets, Odigeo, Travelocity and Jetsetter so you can book your Kitano New York reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Kitano New York Hotel New York City
Kitano New York City
Kitano Hotel New York City
Hotel Style:
#94 Romantic Hotel in New York City
#99 Luxury Hotel in New York City
#139 Family Hotel in New York City
#208 Business Hotel in New York City
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Kitano New York staff and other travellers.
13 questions
Ask a question
Canton, Connecticut
7 months ago
Mumbai (Bombay), India
over a year ago
4 months ago
over a year ago

See all questions (13)

Questions? Get answers from Kitano New York staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“last time i was there they still had a smoking floor!”
 of 5 bubbles jaymzbee, 28 Nov 2016 | Read review
“Most typical Japanese hotel (think Okura in Tokyo); wonderful service, clean, terrific Japanese restaurant on site.”
 of 5 bubbles ralphwilhelm1, 20 Nov 2016 | Read review
“Aim for a higher floor, since the noise from Park Avenue can be distracting.”
 of 5 bubbles MLeininger, 11 Nov 2016 | Read review
“The Empire State Building could be seen from the window”
 of 5 bubbles Sweety1307, 7 Nov 2016 | Read review
“Join iPrefer to get free WiFi.”
 of 5 bubbles DC_World_Traveler, 11 Oct 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay