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The Watson Hotel

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4,071 Reviews from our TripAdvisor Community

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Showing 2,994: English reviews
Boston, Massachusetts
Reviewed 4 weeks ago

We drove into the City from Massachusetts (first time driver into City) we began our day at the 9/11 Museum. We arrived at the Hotel approx. 6 pm on the Feb. 22nd, check in was a breeze. Julivia the agent who checked us in was very pleasant and went above and beyond to make our stay more comfortable. The Watson...

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Helpful?
2Thank Joan O
VanessaWatsonHotel, Front Office Manager at The Watson Hotel, responded to this review

Hello Joan O, Thank you so much for sharing your amazing comments with us. I am so pleased to know that you made the most of your vacation. Hopefully the Yellow Taxi didn't discourage you from driving in the City ;) I am so happy to know you found my staff helpful and friendly. I will be sure to share...

Athens
Reviewed 5 weeks ago

I stayed there in Feb. 2017, just a few days it shifted to "The Watson Hotel", as it was still under Holiday Inn. Even though the hotel has a somewhat "tired" look (I am not sure if it will undergo any renovation), it has very nice and spacious rooms and public areas, as well as all kind of amenities for...

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3Thank chrispgr
VanessaWatsonHotel, Front Office Manager at The Watson Hotel, responded to this review

Hello Chrispgr, Thank you so much for your wonderful review!!! I am happy to know that you enjoyed your stay with us. We are planning on doing some renovations in the near future. We hope to welcome you back. Kind regards, Vanessa Vigo Front Service Manager

Charleston, South Carolina
Reviewed 23 February 2017

This hotel, formerly the Holiday Inn Midtown, changed ownership on February 15, 2017, and is now The Watson Hotel. My wife and I checked in just two days after that change, and we noticed quite a few changes since our last visit in August 2016. Positive things are that it seems that most of the excellent front desk staff has...

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Helpful?
1Thank palekh
VanessaWatsonHotel, Front Office Manager at The Watson Hotel, responded to this review

Hello Palekh, Thank you so much for sharing your comments with us. I am happy to read that you enjoyed some of our changes. Thankfully we were able to keep our amazing staff the same when we changed. I am so sorry that you were here when we had an issue with one of our elevators. I know it can...

Woodstock, Georgia
Reviewed 21 February 2017 via mobile

This is a decent hotel at a good price. The staff is friendly. It's convenient to everything. Very close to Central Park. The rooms are clean and beds are comfortable. I would stay here again. The hot part of the breakfast was so so, but there were plenty of other items to choose from.

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Helpful?
3Thank acequeen
VanessaWatsonHotel, Front Office Manager at The Watson Hotel, responded to this review

Hello Acequeen, Thank you for your amazing review. You rock!!!! I am thrilled to know that you found our prices good, our staff friendly and our location convenient. I must agree with you, our beds are super comfy. I enjoy them myself the few times I've stood here. I do hope that you will revisit us in the future. Kind...

Attleboro, United States
Reviewed 19 February 2017 via mobile

My husband booked this hotel based on recommendations for his business presentation in the hotel meeting room. My son and I decided to join him for a NYC family trip. I was excited to see the hotel in the website; you can tell it was renovated based on the pictures. Well... just the pictures! It was a Holiday Inn until...

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Helpful?
1Thank Maria Elena B
VanessaWatsonHotel, Front Office Manager at The Watson Hotel, responded to this review

Hello Maria Elena B, We do appreciate your comments. They help us to concentrate on improving those areas. We are sorry that our hotel did not meet your expectations. We have not renovated with the change of name yet. The pictures on our website are the most current ones, taken alittle over a month ago. We decided to go independent...

Reviewed 14 February 2017 via mobile

This was my sixth time staying at this hotel. The location is amazing - it is close to subway stations, convenience stores, Central Park and Times Square. On this visit and previously I have stayed here on my own and felt safe in the area. The hotel staff are polite and very friendly. It is great value for money and...

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Helpful?
3Thank Jasmino919
VanessaWatsonHotel, Front Office Manager at The Watson Hotel, responded to this review

Hello Jasmino919, Thank you for your wonderful review but most importantly thank you for your loyalty. We are so pleased to know that you enjoy our location and staff and you find our service consistant. Please keep coming back!! Kind regards, Vanessa Vigo Front Service Manager

Reviewed 14 February 2017 via mobile

This is not the architectural last resort but the bedroom is very ample, employees are friendly and has all the basics I was expecting in a hotel of this kind. Offered free breakfast which is good, though. It's located couple of blocks from Central Park. The special rate that I paid in advance is just right, so they are not...

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Helpful?
Thank Juan Luis M
VanessaWatsonHotel, Front Office Manager at The Watson Hotel, responded to this review

Hello Juan Luis M, Thank you for your amazing review. It is always a pleasure to know that our valued guest are enjoying their stay with us. We are please to know we provide all your basic needs and that you found our staff friendly. We do hope you continue to visit us. Kind regards, Vanessa Vigo Front Service Manager

Queensland
Reviewed 14 February 2017

I have been to numerous countries now and stayed in countless hotels. I don't expect staff to bow and scrap or roll out the red carpet for me, but this was sub par treatment and I was disgusted. I am not sure the reason, but I received the single WORST customer service I have ever received anywhere. For the money...

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1Thank S G
Kittery, Maine
Reviewed 13 February 2017 via mobile

Terrible condition I based my decision to stay on all the reviews..... these reviews are people who stay in motel 6 regularly .... I was steered wrong. Nice staff !! They were great but condition is poor. Even if they renovate no one has this kind of money to fix all this .... too bad

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1Thank badreferee
Brewster, Massachusetts
Reviewed 7 February 2017

We always try to find an affordable place to stay in NYC. This was the largest, most comfortable, and the nicest employees! We visit NYC every year and this was our best find. We loved the mattress and the room was very large for NYC. Every interaction with an employee was very positive. The location was very convenient.

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Helpful?
1Thank Sarah K

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service

Additional Information about The Watson Hotel

Address: 440 West 57th Street, New York City, NY 10019-3013 (Formerly Holiday Inn Midtown / 57th St)
Region: United States > New York > New York City > Midtown , Hell's Kitchen , Manhattan
Price Range: $222 - $495 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Watson Hotel 3.5*
Number of rooms: 597
Reservation Options:
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Also Known As:
Holiday Inn Midtown New York
Holiday Inn New York City
Holiday Inn Nyc
Holiday Inn Times Square
Holiday Inn Midtown 57th Street
Holiday Inn Midtown Manhattan
New York City Holiday Inn
Holiday Inn Manhattan Midtown
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Questions & Answers

Here's what travellers have asked, with answers from The Watson Hotel staff and other travellers.
132 questions
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See all questions (132)

Questions? Get answers from The Watson Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“HIgher the floor the quieter the stay”
 of 5 bubbles Traveller-NS, 12 Mar 2017 | Read review
“High floor - south tower”
 of 5 bubbles bri019, 11 Mar 2017 | Read review
“Higher floors have a view and are quieter.”
 of 5 bubbles familytravel38, 8 Mar 2017 | Read review
“I would say to try to stay on 12th floor or above in the main building. It was pretty quiet during our stay.”
  • Beautiful Evening looking out at Time Square
  • Daytime View of Buildings in Time Square
 of 5 bubbles 641JoanO, 25 Feb 2017 | Read review
“King bed rooms are quite roomy.”
 of 5 bubbles palekh, 22 Feb 2017 | Read review
5 of 5