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DoubleTree Suites by Hilton Hotel New York City - Times Square

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Traveller (1970)
Room & Suite (1039)
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Overview
  • Excellent53%
  • Very good33%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
“times square”(2,760 reviews)
“double tree”(306 reviews)
“warm cookies”(213 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Offers from DoubleTree Suites by Hilton Hotel New York City - Times Square
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Offers from DoubleTree Suites by Hilton Hotel New York City - Times Square
Special Offer: NYC, Up To 20% Off!
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (8,512)
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7,557 results
Traveller rating
4,028
2,408
711
239
171
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4,028
2,408
711
239
171
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All reviewstimes squaredouble treewarm cookiesgreat locationnew yorkliving roomtkts boothwet barpull out sofathird floorcorner suitestreet levellarge bathroomconcierge deskcan't beat the locationroom keycentral park
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1 - 5 of 7,557 reviews
Reviewed yesterday

I was there with my kids to celebrate my special birthday. I had stayed at this hotel before and enjoyed the location and view so my kids thought I would like to stay there again. We were located on the 38th floor ......I would suggest...More

1  Thank 1704Mac
Response from Martyn R, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times SquareResponded yesterday

Thanks for the stellar review, 1704Mac! Your continuous patronage means a lot to us. We're happy you enjoyed your time with us so much at DoubleTree Times Square! We care deeply about the happiness and satisfaction of our guests so it's excellent you appreciated our...More

Hotel's Favourite
Reviewed 11 January 2018

This hotel has been our main stay during our yearly visits to New York City.  We use to stay within several blocks but found us coming back every day to Times Square because of all of the action it offers (restaurants, shows, shopping, people watching, etc.)...More

17  Thank Margot1234567
Response from Martyn R, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times SquareResponded 12 January 2018

Thank you for the great review, Margot! We're thrilled to hear that you had a great stay with us and that you loved our central location so much! It is also wonderful to hear our staff was so accommodating during your stay and that you...More

Reviewed yesterday via mobile

I stayed here with my husband and son for 5 nights. It was great. The staff were very friendly android helpful, and I have to give a mention to Lori at the concierge desk. She was great, recommended some really good foods restaurants and gave...More

Thank Natalie B
Response from Martyn R, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times SquareResponded yesterday

Thank you for the excellent review, Natalie! We're thrilled your time with us was so amazing! We endeavor to go above and beyond to ensure our guests have a memorable experience at DoubleTree Times Square. It's not surprising that Lori took such wonderful care of...More

Reviewed yesterday

Did not receive the room chosen from reservations! Room super hot. A/C did not work! DO NOT SLEEP ON COUCH BED!! Bars could be felt through the mattress. Only plus - location was great for two teenage girls and staff was very friendly. If you...More

Review collected in partnership with DoubleTree by Hilton
Thank Ashley C
Response from Martyn R, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times SquareResponded yesterday

Thank you for taking the time to share your feedback, Ashley. We were disappointed to learn that the condition of our hotel did not meet your expectations. Please be assured that this is not the standard that we aspire to at DoubleTree Times Square and...More

Reviewed 2 days ago via mobile

This is my 3rd stay with my family at the Doubletree on Broadway. The hotel is close to all of nyc's must see attractions. The rooms are extremely clean and spacious and the staff is friendly, knowledgeable and provide outstanding customer service. A special thank...More

2  Thank Stacy1477
Response from Martyn R, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times SquareResponded yesterday

Thank you for the lovely review, Stacy1477! It's excellent your time at DoubleTree Times Square was so fantastic! We're thrilled our team took such wonderful care of you. Brian is a treasured member of our team so it's not surprising you felt so welcome and...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$223 - US$564 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#65 Family Hotel in New York City
#69 Business Hotel in New York City
#98 Romantic Hotel in New York City
#146 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$223 - US$564 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#65 Family Hotel in New York City
#69 Business Hotel in New York City
#98 Romantic Hotel in New York City
#146 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (1970)
Room & Suite (1039)
Dining (73)
Pool & Beach (2)
Amenities (35)
Business Centre & Event Rooms (3)
Family and Play Areas (2)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
Andy B
3 April 2018|
AnswerShow all 2 answers
Response from Tom L | Reviewed this property |
Hello, Exactly, contact the front desk, they are very friendly and will be happy to help where possible.
0
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Doug S
4 March 2018|
AnswerShow all 3 answers
Response from Natnu | Reviewed this property |
K cup
1
Vote
Becky P
18 February 2018|
AnswerShow all 8 answers
Response from Julie M | Reviewed this property |
Yes they have hairdryers.
2
Votes
Room Tips
"get room away from construction"
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""conference suite" is especially spacious, with great views"
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"If you need pitch black to sleep, bring an eye mask or ask for a room facing away from Times Square. Ear..."
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"If you are a people watcher, ask for a lower floor time square facing room. Lots of interesting things to..."
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