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DoubleTree Suites by Hilton Hotel New York City - Times Square

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Traveller (2053)
Room & Suite (1082)
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Overview
  • Excellent54%
  • Very good32%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
“times square”(2,770 reviews)
“double tree”(300 reviews)
“warm cookies”(217 reviews)
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star accommodation
All hotel details
Additional information
Offers from DoubleTree Suites by Hilton Hotel New York City - Times Square
Special Offer: NYC, Up To 20% Off!
Hotel deals
Offers from DoubleTree Suites by Hilton Hotel New York City - Times Square
Special Offer: NYC, Up To 20% Off!
Hotel deals
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (8,706)
Filter reviews
7,725 results
Traveller rating
4,094
2,457
739
253
182
Traveller type
Time of year
LanguageEnglish
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4,094
2,457
739
253
182
Show reviews that mention
All reviewstimes squaredouble treewarm cookiesgreat locationnew yorkliving roomtkts boothwet barpull out sofathird floorcorner suitelarge bathroomstreet levelconcierge deskcan't beat the locationroom keycentral park
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1 - 5 of 7,725 reviews
Reviewed 2 days ago

Stayed on a trip earlier this year. Great location and staff. I did not eat at the dining room but all other services were excellent. Looking forward to coming back next year with my family when we visit the city again

Thank GeoPat124
Hotel's Favourite
Reviewed 21 June 2018 via mobile

We arrived in June for our first family trip to NYC. Though the drop off by the Uber was intimidating - the streets are super busy - our check in process was super quick and easy. You enter on the 1st floor and have to...More

9  Thank Lacey T
Response from Martyn R, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times SquareResponded 21 June 2018

Thanks for sharing this glowing review, Lacey! We're thrilled to hear you enjoyed your stay with us! At DoubleTree Times Square, it's our pleasure to accommodate you to the fullest extent. Your compliments for our convenient location let us know we're doing our job. After...More

Reviewed 3 days ago

What we liked: Good size room Doorman was efficient and helpful Nice view if you get room facing Times Square Excellent gym: multiple machines and lots of dumbbells Room was very clean Things we did not like: Tiny sign VERY hard to find if you...More

1  Thank roadtripguyaz
Response from Martyn R, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times SquareResponded 2 days ago

Thank you for sharing your feedback, roadtripguyaz. We're disappointed to hear you weren't completely satisfied with your stay at DoubleTree Times Square. We strive to provide our guests with a wonderful experience from beginning to end so it's great you enjoyed our spacious and clean...More

Reviewed 3 days ago

This is a Hilton so it’s not bad but you’ve got to know you are signing up to being in the center of the universe when you stay here. You’re confronted by every possible ticket pusher/tour seller the minute you step out the door, regardless...More

Review collected in partnership with DoubleTree by Hilton
Thank mikeandersen1969
Response from Martyn R, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times SquareResponded 2 days ago

We appreciate you taking the time to share your feedback, Mike. Your experience is not up to the quality and standard we usually provide for our guests at DoubleTree Times Square. It's unfortunate you had such challenges with our busy location and that the doors...More

Reviewed 4 days ago via mobile

Great location and the best housekeeping service I’ve ever received at any hotel. Carmen was hands down, absolutely amazing. Super friendly, and did an excellent job. I wasn’t too impressed with Hilton as we arrived arrived at 10 pm only to find out that due...More

Thank TexasJP
Response from Martyn R, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times SquareResponded 4 days ago

We appreciate you taking the time to share your feedback with us. We're disappointed your experience with us has been anything less than ideal and that the beginning of your trip was faced with such difficulties. We deeply regret that our team didn't call you...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$270 - US$783 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#64 Family Hotel in New York City
#69 Business Hotel in New York City
#98 Romantic Hotel in New York City
#163 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$270 - US$783 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#64 Family Hotel in New York City
#69 Business Hotel in New York City
#98 Romantic Hotel in New York City
#163 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (2053)
Room & Suite (1082)
Dining (76)
Pool & Beach (2)
Amenities (35)
Business Centre & Event Rooms (18)
Family and Play Areas (2)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
Toby M
4 August 2018|
AnswerShow all 9 answers
Response from jojenka | Reviewed this property |
Yes, there was a small fridge and microwave in the room.
1
Vote
angrhodes84
19 June 2018|
AnswerShow all 6 answers
Response from jackgrosstexas | Reviewed this property |
Our room was a one bedroom suite with one bathroom that was only accessible through the bedroom. There was a pull out sofa, but it was so uncomfortable that we had to get a rollaway bed and then later it with several... More
0
Votes
DMG63
10 June 2018|
AnswerShow all 2 answers
Response from Greg M | Reviewed this property |
yes, in the business lounge and it is free.
1
Vote
Room Tips
"Get room facing Times Square if possible. Stay away from rooms near elevators."
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"Get a room higher up or you'll be looking at a wall."
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"If you are light sensitive ask for a room away from the Time Square lights"
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"Not lower floor, the cars on the ground can be so loud at night"
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