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DoubleTree Suites by Hilton Hotel New York City - Times Square

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DoubleTree Suites by Hilton Hotel New York City - Times Square
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7,594 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree Suites by Hilton Hotel New York City - Times Square
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Showing 6,758: English reviews
Great Falls, United States
Reviewed 4 September 2014

The Hilton Doubletree in Times Square is a clean,nice hotel located conveniently in Times Square. It is an excellent location, close to many amenities. The staff are friendly and accommodating and the rooms are clean and large for New York City.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Shannon A
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear Shannon A, Thank you so much for staying with us on your last visit to Manhattan! Your review is amazing! Thank you so much for mentioning our friendly and accommodating staff! We so hope to see you soon! Thank you for your 5 star rating! Ryan Shafi Operations Manager

Melbourne, Australia
Reviewed 4 September 2014

Ryan has been amazing! My two girlfriends and I are due to arrive at the DoubleTree Suites - Times Square on 20th Sept for 13 nights, and have been in contact with Ryan to discuss booking arrangements. Not only has Ryan provided information, he has kindly offered to upgrade our booking. Ryan, thank you for making the booking process easy...

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Helpful?
3Thank BeasyFamily
Hilda G, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear BeasyFamily, Thank you so much for staying with us on your last visit to Manhattan! We are so happy that you are contact with Ryan. We are happy to have Ryan with us as he always try to assist to his utmost best. Please do so let us know if there is anything else that we can assist you...

Omaha, Nebraska
Reviewed 4 September 2014

We stayed at the Doubletree Suites over Labor Day this year. First the room we reserved was oversold. Second, their concierge only works till 6 PM. They area around the hotel is extremely congested with a variety of street entertainers if you can really call them that. Traffic moves at a snails pace. That being said, it is convenient to...

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Helpful?
Thank BarryZoob
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear BarryZoob, Thank you so much for staying with us on your last visit to Manhattan! We are truly sorry for your experience for not being what was expected. We will use your feedback to advise our respective departments. Our aim is to always provide a 5 star level of service. We do hope that you give us another try...

Reviewed 3 September 2014

Stayed here for two nights with my 10yr old daughter on a flying visit to NYC. The suite was spacious, clean and well-equipped. They even provide tea which is very welcome to a British tea-addict! The bed was big and very comfortable. The staff were all helpful and attentive. Good choice for families as the suite layout means you can...

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Helpful?
Thank Joanna W
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear Hotel Guest, Thank you so much for staying with us on your last visit to Manhattan! We are so happy that you and your daughter had a great stay! Also, we are so happy that there was enough tea for you in you room! Nice photos! Thank you so much for mentioning our helpful and attentive staff! Also, thank...

New York City, New York
Reviewed 2 September 2014

I have travelled to a lot of hotels and rarely have I encountered such an excellent staff as we did at this hotel. Everyone was friendly, efficient and extremely helpful. Our requests were fufilled within minutes-(extra towels, pillows or to fix our shower). I am used to waiting hours for someone to show up just to bring me extra towels....

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Helpful?
Thank Dana J
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear jonesfamily419, Thank you so much for staying with us on your last visit to Manhattan! We are super excited to read your excellent review! We are so please to hear that we have succeed in service and all aspects of your experience! We will share your review with our Team as proof of our determination of service. We do...

Miami, Florida
Reviewed 2 September 2014 via mobile

I stayed here for 5 days with my 3 teenage granddaughters. We'd come to NYC to see Wicked and as well as enjoying the show we were able to partake in all the tumult of Times Square. The hotel was convenient to all public transportation making it possible for my granddaughters to see the best that NYC has to offer....

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Helpful?
Thank Grannytravels777
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear Grannytravels777, Thank you so much for staying with us on your last visit to Manhattan! We are so thrilled that you are happy with our service! Thank you so much for mentioning of our employees for making your stay wonderful! Thank you so much for your 5 star rating! We do hope to see you again soon! Ryan Shafi...

New Jersey
Reviewed 2 September 2014

We spent this past Sunday night at the Doubletree with our friends who were visiting us from England. They have a 3 year old daughter so it was very convenient to be right in the heart of the area to get around with a stroller. The view was spectacular from our room on 29th floor! We each had suites with...

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Helpful?
Thank Sherrydarlin
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear Sherrydarlin, Thank you so much for staying with us on your last visit to Manhattan! We are so thrilled to have you and your friends from England! Thank you for mentioning our great staff! Also,thank you for your recommendation! Your 5 stars rating is truly appreciated. We hope to see you again soon! Ryan Shafi Operations Manager

A TripAdvisor Member
1 review
Reviewed 2 September 2014 via mobile

Went to NYC for a 2- night stay - a baseball camp for my son & a Broadway show/late b-day celebration for me. On past trips into the city, we stayed at a different hotel but I'd switched loyalty programs and have been Hilton loyal (when I have the choice) for the past couple of years. Selected this Doubletree for...

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Helpful?
Thank A TripAdvisor Member
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear Hotel Guest, Thank you so much for staying with us again on your last visit to Manhattan! We are so thrilled to hear a success story. Thank you so much for allowing us to make it right! Also, thank you for mentioning about Manny's resolution and the helpfulness of our entire staff. We will be sure to share your...

Pittsburgh, Pennsylvania
Reviewed 2 September 2014

This hotel is in the center of the world, and the lobby reflects the busy-ness that is found in Times Square. There are always tons of people, baggage, and loitering. The bar is situated there and is awkward given how many families are lounging around waiting for the 4pm check in. The room was comfortable and large for the location....

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Helpful?
Thank susiemeister
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear susiemeister, Thank you so much for staying with us on your last visit to Manhattan! We are truly sorry for your experience not being what was expected. We have just completed the upgrade of our 3 rd floor lobby. We will be upgrading our rooms next! We are so sorry about your room not being service. We have submitted...

Woking
Reviewed 2 September 2014

Great location on Times Square. Rooms well laid out with comfortable beds. Breakfast was OK – nothing particularly wrong, but the room felt dark and dull. A few niggles. I was travelling with teenage kids and I’d specifically asked for connected rooms and the rooms assigned to us weren’t connected, and it didn’t seem like the checkin person even realized...

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Helpful?
Thank nick_the_traveller
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear nick_the_traveller, Thank you so much for staying with us on your last visit to Manhattan! We are so happy that you and your family had an overall nice stay. We are truly sorry for the hiccups that transpired. Also, we try our utmost best for fulfilling all requests. HH members at the Diamond and Gold level do have access...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
DoubleTree Suites by Hilton - Times Square is the only all-suite hotel located on Broadway in the heart of Times Square excitement. The hotel recently underwent a multi-million dollar renovation and is surrounded by Broadway theaters, New York City’s world-famous restaurants, shopping, museums and sightseeing. A TKTS booth, offering discount theater tickets, is directly across from the hotel. Radio City Music Hall, Rockefeller Center, The Museum of Modern Art, Fifth Avenue shopping, St. Patrick’s Cathedral, Carnegie Hall and Central Park are all within walking distance. The hotel is just 15 blocks from Jacob Javits Convention Center, Penn Station/Madison Square Garden, Port Authority Bus Terminal and convenient to Grand Central Terminal and all (3) area airports.All of the hotel’s 460 two-room suites feature living room with sofa bed plus private bedroom and bathroom, Sweet Dreams by DoubleTree Sleep Experience bedding and modern amenities including two flat-screen televisions, wet bar, refrigerator, microwave, MP3 connectivity and large work desk with ergonomic chair. Onsite hotel amenities include newly renovated lobby with new check-in area, new Concierge/Theater Ticket Desk, brand new Ad Lib lobby lounge, brand new Gingers Restaurant, morning Coffee Kiosk, room service, complimentary 24-hour Fitness Center and complimentary 24-hour business center. The hotel has 10,000 square feet of modern event space. The hotel is 100% non-smoking. Self & valet parking is available. The hotel allows pets, with a $50 pet surcharge per stay (under 60 lbs). 24-hour Security onsite. ... more   less 

Additional Information about DoubleTree Suites by Hilton Hotel New York City - Times Square

Address: 1568 Broadway, 47th Street, New York City, NY 10036-8201
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: $386 - $772 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree Suites by Hilton Hotel New York City - Times Square 4*
Number of rooms: 460
Reservation Options:
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Also Known As:
Doubletree New York City
Doubletree Times Square
Suites New York City
New York Suites
Doubletree Guest Suites Times Square Nyc
Doubletree Hotel Times Square
Doubletree Hotel New York City
Hotel Style:
#70 Business Hotel in New York City
#102 Romantic Hotel in New York City
#110 Family Hotel in New York City
#123 Luxury Hotel in New York City
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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