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DoubleTree Suites by Hilton Hotel New York City - Times Square

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DoubleTree Suites by Hilton Hotel New York City - Times Square
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7,513 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree Suites by Hilton Hotel New York City - Times Square
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Showing 6,688: English reviews
Nashua, New Hampshire
Reviewed 19 July 2014

We stayed here for our vacation to NYC. My two boys refuse to sleep together (wild sleepers) so we were trying to find a room that could accommodate our needs. We booked a two room suite and it was perfect! We stayed for three nights and loved that there were 2 beds in the bedroom and a pull out couch...

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Helpful?
2Thank Urban68
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear Urban68, Thank you so much for staying with us on your last visit. We are so happy that you and your family had a great stay! Please come back soon! Ryan Shafi Operations Manager

toronto, Canada
Reviewed 19 July 2014

Room was ok, not great. Beds were tiny and my wife and I ended up sleeping on the pull out. We let our 3 kids sleep in the two main beds. Room felt damp the whole time we were there. No fan in the bathroom and inadequate ventilation. Fitness room was very basic for a "higher end" hotel

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Cliff, Kitty B
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear Cliff, Kitty, Thank you so much for staying with us on your last visit to Manhattan! We are truly sorry about your experience! We will be sure to inform the respective departments. Thank you for your review and your back. Please come back so that we can make your stay better. ryan

McAllen, Texas
Reviewed 19 July 2014

Amazing location right in the middle of Times Square. Well worth the price considering the location puts you right in the middle of all the action. Walking distance to all Broadway Shows, eating places, discount Broadway tickets sold right across the street. Lights of Times Square 24/7. No complimentary breakfast, but you can overlook that. Clean rooms, spacious for the...

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Helpful?
Thank Roy G
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear Roy G, Thank you so much for staying with us on your last visit to Manhattan! Your review is amazing! Thank you so much for sharing your experience with us! Also, thank you so much for your recommendation! W ehope to see you soon! Ryan Shadi Ryan Shafi Operations Manager

Minnesota
Reviewed 19 July 2014 via mobile

I loved staying at this hotel! The location is amazing. You are literally in the middle of Times Square. When we arrived at the hotel, we had a valet park the car and then we were able to just walk around/use taxis and subway the rest of the trip! The service at this hotel was great! Whenever we needed help...

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Helpful?
3Thank Travel-owl3
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear Travel-owl3, Thank you so much for staying with us on your last visit to Manhattan! We are so thrilled about your review! Thank you so much for recommending us! We await your next trip! Ryan Shafi Operations Manager

wisconsin
Reviewed 19 July 2014

You can not beat the location. We were on the 8th floor and overlooked time square. This was our first trip to New York City and loved being so close to everything. Staff is very nice and helpful. Gave great advice on how to get to places and where to go and what to see. The only down part is...

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Helpful?
1Thank cptravelerWisconsin
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear cptravelerWisconsin, Thank you so much for staying with us on your last visit to Manhattan! Welcome to NYC! We are truly sorry about the lights and phone sin your room. Please note that we do have a Manager on Duty to assist all of our Guest with requests or concerns. We would have been more than happy to assist....

George Town, Grand Cayman
Reviewed 18 July 2014

first its worth noting that surprisingly, the noise of times square was not an issue in this hotel. However.... 1) the premium room i booked was not available. Not really a big problem, except that Instead of telling me this and working out a solution, they took about 10 minutes trying to find a room without any explanation, even though...

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Helpful?
2Thank Jeff B
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear jjnyc26, Thank you so much for staying with us on your last visit to Manhattan! We are truly sorry for your experience not being what was expected. We have since advised all respective departments. Please allow us to provide the service as expected and avail us another try! Please reach out to us as we would like to make...

Reviewed 18 July 2014

Stayed here for 5 days. This location is in the heart of Times Square, just make sure you bring your walking shoes. Cookies are great too. For how busy it sounded outside, it was surprisingly quite in our room. Thanks Jerome for your help.

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Helpful?
2Thank Bryant S
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear Bryant S, Thank you so much for staying with us on your last visit to Manhattan! We are so happy that you had a great experience! Also, thank you so much for mentioning Jerome, we are happy to have him on the Team. Ryan Shafi Operations Manager

Detroit, MI
Reviewed 17 July 2014

First and foremost, location location location. At this hotel you are in the heart (or core) of the Big Apple with the subway lines right out the door. When you walk out the door, you are in the busiest part of the greatest city in the world. I'm not sure how they accomplished it, but our room was quiet and...

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Helpful?
3Thank MaltaLover
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

MaltaLover, Thank you so much for staying with us on your last visit to Manhattan! Wow, what an amazing review! We are so happy to hear about your experience! Times Square is very busy! Our windows are sound proof! Also, so sorry to hear about your bathroom! Thank you so much for mentioning our outstanding and polite staff! The cookies...

huntngton beach, ca
Reviewed 17 July 2014

My family always stays at this property when in NYC. Steps from the Times Square information center, theaters, restaurants and subways, the location of this hotel is the best in Times Square. When you see pictures of Times Square the Doubletree is almost always in the shot because of the outstanding corner location. The rooms are large and clean with...

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Helpful?
1Thank queenwendy
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear queenwendy, Thank you so much for staying with us again on your last visit to Manhattan. We are so thrilled about your fab review! We are so happy that you have experience fabulous customers service. We will be sure to inform Ryan about his contributions! Please come back soon! Ryan Shafi Operations Manager

New York City, United States
Reviewed 17 July 2014

Awesome location. We had a great time and loved the view and location of the hotel. We can't wait to visit again. Great location, great service, parking was close-by and reasonable for NYC area. Security provided in the hotel lobby was good, needed to show room key to enter into the elevators. Great place, great time with family.

Review collected in partnership with DoubleTree by Hilton
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2Thank Sharon C
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear Sharon C, Thank you so much for staying with us on your last visit to Manhattan! We are so thrilled that you had a fab stay and experience! Please come back soon! Ryan Shafi Operations Manager

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
DoubleTree Suites by Hilton - Times Square is the only all-suite hotel located on Broadway in the heart of Times Square excitement. The hotel recently underwent a multi-million dollar renovation and is surrounded by Broadway theaters, New York City’s world-famous restaurants, shopping, museums and sightseeing. A TKTS booth, offering discount theater tickets, is directly across from the hotel. Radio City Music Hall, Rockefeller Center, The Museum of Modern Art, Fifth Avenue shopping, St. Patrick’s Cathedral, Carnegie Hall and Central Park are all within walking distance. The hotel is just 15 blocks from Jacob Javits Convention Center, Penn Station/Madison Square Garden, Port Authority Bus Terminal and convenient to Grand Central Terminal and all (3) area airports.All of the hotel’s 460 two-room suites feature living room with sofa bed plus private bedroom and bathroom, Sweet Dreams by DoubleTree Sleep Experience bedding and modern amenities including two flat-screen televisions, wet bar, refrigerator, microwave, MP3 connectivity and large work desk with ergonomic chair. Onsite hotel amenities include newly renovated lobby with new check-in area, new Concierge/Theater Ticket Desk, brand new Ad Lib lobby lounge, brand new Gingers Restaurant, morning Coffee Kiosk, room service, complimentary 24-hour Fitness Center and complimentary 24-hour business center. The hotel has 10,000 square feet of modern event space. The hotel is 100% non-smoking. Self & valet parking is available. The hotel allows pets, with a $50 pet surcharge per stay (under 60 lbs). 24-hour Security onsite. ... more   less 

Additional Information about DoubleTree Suites by Hilton Hotel New York City - Times Square

Address: 1568 Broadway, 47th Street, New York City, NY 10036-8201
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: $314 - $707 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree Suites by Hilton Hotel New York City - Times Square 4*
Number of rooms: 460
Reservation Options:
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Also Known As:
Doubletree New York City
Doubletree Times Square
Suites New York City
New York Suites
Doubletree Guest Suites Times Square Nyc
Doubletree Hotel Times Square
Doubletree Hotel New York City
Hotel Style:
#70 Business Hotel in New York City
#102 Romantic Hotel in New York City
#110 Family Hotel in New York City
#125 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree Suites by Hilton Hotel New York City - Times Square staff and other travellers.
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Questions? Get answers from DoubleTree Suites by Hilton Hotel New York City - Times Square staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The 2 room suite gives you a good combination of value, quietness, privacy ,comfort and functionality”
 of 5 bubbles sonnienegroso, 26 Feb 2017 | Read review
“The higher you are the less noisy it is.”
 of 5 bubbles DTGBHUN, 23 Feb 2017 | Read review
“Go to Parker Meridien or other Hotel.Better service, location.Doubletree has stopped room service.Just dirty restaurant or fast food outside”
 of 5 bubbles garfield22, 20 Feb 2017 | Read review
“We were on 38 th floor,no noise or problem with light pollution.”
 of 5 bubbles BobB705, 19 Feb 2017 | Read review
“last floor has amazing views on Times Square”
 of 5 bubbles Coquelicot1, 16 Feb 2017 | Read review
5 of 5