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DoubleTree Suites by Hilton Hotel New York City - Times Square

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DoubleTree Suites by Hilton Hotel New York City - Times Square
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7,676 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree Suites by Hilton Hotel New York City - Times Square
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Showing 6,830: English reviews
İstanbul, Turkey
Reviewed 4 August 2014

We had very nice time in this hotel. It is on the heart of New York, side of Times Square. If the aim is city visit of Manhattan, New York. All night activities just in front of the Hotel. Shopping Malls are close where you can walk. One thing is bad lobby of hotel is very small. There is lobby...

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Helpful?
Thank Cagdas O
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear Cagdas O, Thank you so much for staying with us on your last visit to Manhattan! We are so happy that you have made a nice choice by staying with us! Our Bar and Lobby was just upgraded. Please reach out to us at response@dtnyc.com so that we can assist you with you future bookings. Thank you again for...

Palm Beach, Florida
Reviewed 4 August 2014

I had to extend my business trip at the last minute and booked this hotel for two nights. When I checked in I asked for a room with Times Square view so that I could show my son on Skype. When I got to the room I was shocked as it was a huge corner suite. Definitely not the normal...

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Helpful?
1Thank Pistolpjh
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear Pistolpjh, Thank you so much for staying with us on your last visit to Manhattan! We are so happy to hear about your experience with us! Maybe on your next trip you can bring your Son along! Also, we are happy that you are a member of HHonors! Thank you for mentioning our great staff! Please come back soon!...

Dallas, Texas
Reviewed 4 August 2014

The Doubletree Suites are a great choice for families wanting to be in the middle of Times Square, and within walking distance of Broadway shows, Rockefeller Center, 5th Avenue, etc. We booked the larger corner conference suite, to have more space, and found it perfect. The views from windows on both sides, of Times Square and the Hudson River, were...

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Helpful?
1Thank hhr1
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear hhr1, Thank you so much for staying with us on your last visit to Manhattan. We are so happy that you and your family have a great experience with us! Also, we are so happy that we are close to all of your interests! Thank you for mentioning our staff for being friendly and accommodating. Please come back soon!...

Connecticut
Reviewed 3 August 2014

After driving through the ultimate chaos that is the Times Square/theater district area of NYC (next time, we take the train and grab a cab from Grand Central), the minute we pulled up in front of the hotel on the busiest corner in the known world, all our troubles were erased by a capable and reassuring young parking valet named...

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Helpful?
1Thank NFCTReviewer
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear Susiemama, Thank you so much for staying with us on your last visit to Manhattan! Thank you so much for sharing your warm and welcoming experience. We are committed to customers service and you have just validated us! Ibrahim has been with us for a very long time and he just shines! Also, our manager Manny is another fun...

Hornepayne, Canada
Reviewed 3 August 2014 via mobile

Excellent location, walk right out onto Time Square, with most Broadway show within walking distance.Spacious room king size bed with pullout couch in livingroom. Very clean room. Excellent service. Would definitely recommend.Would stay again at this great hotel.

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Helpful?
Thank Stacey R
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear Stacey R, Thank you so much for staying with us on your last visit to Manhattan! Your excellent experience with us is beyond a thank you! Thank you so much for adding the details to your review. Also, thank you so much for your recommendation. We hope to see you soon! Ryan Shafi Operations Manager

Lahaina, Hawaii
Reviewed 3 August 2014 via mobile

I prepaid in full for a suite big enough for 2 adults and 3 children. We arrived at 11:30pm to find they had given the room I had already paid for away and only had a very small room with 1 king bed available for the 5 of us. There were no other rms available in Times Square or the...

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Helpful?
7Thank Sandy K
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear Hotel Guest, Thank you for staying with us on your last visit to Manhattan! We are truly sorry for your experience. We are so sorry that your room type request was not available. We try our utmost best to assist as much as we can to accommodate all room type requests. Additionally, we are so sorry that a letter...

Oslo, Norway
Reviewed 3 August 2014

This hotel was perfect for our family. We are five persons (two adults, three teenagers) and the suite we had worked out great. The fold-out couch was big enough for our boys (age 17 and 19) to share comfortably. The bathroom was large. Great location on Times Square.

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Helpful?
1Thank Diane D
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear Diane D, Thank you so much for staying with us on your last visit to Manhattan. We are so thrilled that your experience with us was successful! We are so happy that the sofa bed was comfortable for your boys! Please come back soon! Ryan Shafi Operations Manager

Ammanford
Reviewed 2 August 2014

After so many years visiting NYC and staying at the Doubletree I thought it only fair to finally write a review. The Suites are a home from home, spacious by New York standards. The beds are rewarding after a day shopping or sightseeing. A TV in the lounge area and Bedroom is great, as I tend to stay awake longer...

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Helpful?
Thank samcarms
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear samcarms, Thank you so much for staying with us again and again on your visits to Manhattan! We are so ever thankful for your patronage! Also, your review speaks to us as it speaks to the other Guests! Thank you so much for mentioning our cleanliness and our staff for always being helpful! We are happy that you are...

Lowell, Massachusetts
Reviewed 2 August 2014

Read a review about someone booking a room and when they go there they didn't get the room they booked for. So i paid no mind to it. I got to the hotel waiting line, and I see another guest arguing that he didn't get the room he booked for. the guest was really pissed off! Now my turn, I...

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Helpful?
5Thank kosal s
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear kosal s, Thank you so much for staying with us on your last visit to Manhattan! We are truly sorry for your experience not being what was expected. We try our utmost best to ensure our Guests requests are met. Also, we so have a manager on duty at all times to assist all of our Guests with concerns...

Reviewed 2 August 2014 via mobile

We had an excellent stay at the DoubleTree in Times Square! The room and location were great and the service we received from the front desk, especially Daniel Roberts, was way above and beyond expectations! Would definitely stay there again and highly recommend it for everyone else!

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Helpful?
Thank Rick Z
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear Rick Z, Thank you so much for staying with us on your last visit to Manhattan! Thank you so much for your excellent experience with us! So are so thrilled to have Daniel Roberts with us! He is truly on our of stars!!! Also, thank you so much for your recommendation! We hope to see you again soon! Ryan...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
DoubleTree Suites by Hilton - Times Square is the only all-suite hotel located on Broadway in the heart of Times Square excitement. The hotel recently underwent a multi-million dollar renovation and is surrounded by Broadway theaters, New York City’s world-famous restaurants, shopping, museums and sightseeing. A TKTS booth, offering discount theater tickets, is directly across from the hotel. Radio City Music Hall, Rockefeller Center, The Museum of Modern Art, Fifth Avenue shopping, St. Patrick’s Cathedral, Carnegie Hall and Central Park are all within walking distance. The hotel is just 15 blocks from Jacob Javits Convention Center, Penn Station/Madison Square Garden, Port Authority Bus Terminal and convenient to Grand Central Terminal and all (3) area airports.All of the hotel’s 460 two-room suites feature living room with sofa bed plus private bedroom and bathroom, Sweet Dreams by DoubleTree Sleep Experience bedding and modern amenities including two flat-screen televisions, wet bar, refrigerator, microwave, MP3 connectivity and large work desk with ergonomic chair. Onsite hotel amenities include newly renovated lobby with new check-in area, new Concierge/Theater Ticket Desk, brand new Ad Lib lobby lounge, brand new Gingers Restaurant, morning Coffee Kiosk, room service, complimentary 24-hour Fitness Center and complimentary 24-hour business center. The hotel has 10,000 square feet of modern event space. The hotel is 100% non-smoking. Self & valet parking is available. The hotel allows pets, with a $50 pet surcharge per stay (under 60 lbs). 24-hour Security onsite. ... more   less 

Additional Information about DoubleTree Suites by Hilton Hotel New York City - Times Square

Address: 1568 Broadway, 47th Street, New York City, NY 10036-8201
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: $370 - $773 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree Suites by Hilton Hotel New York City - Times Square 4*
Number of rooms: 460
Reservation Options:
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Also Known As:
Doubletree New York City
Doubletree Times Square
Suites New York City
New York Suites
Doubletree Guest Suites Times Square Nyc
Doubletree Hotel Times Square
Doubletree Hotel New York City
Hotel Style:
#70 Business Hotel in New York City
#101 Romantic Hotel in New York City
#109 Family Hotel in New York City
#125 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree Suites by Hilton Hotel New York City - Times Square staff and other travellers.
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Questions? Get answers from DoubleTree Suites by Hilton Hotel New York City - Times Square staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for the city view....it's worth it!”
motheroftwodivas, 24 Apr 2017 | Read review
“Suites with Times Square views are amazing”
MagAnt, 23 Apr 2017 | Read review
“I'm not sure what is happening at this hotel. They are cutting corners I think. It was so disappointing. I loved it before.”
rreagan831, 20 Apr 2017 | Read review
“Higher floors at rear of hotel logically will be quieter to avoid Times Square noise”
waynemM7652UM, 19 Apr 2017 | Read review
“high up is best!”
320martinc, 19 Apr 2017 | Read review
5 of 5