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Heritage Hotel New York City

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675 Reviews from our TripAdvisor Community

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Showing 488: English reviews
Rockville, MD
Reviewed 19 September 2011

Small room, good location. OK for overnight stay in NYC during Fashion Week since all hotels jacked up their prices. Didn't have breakfast (included in rate) as the room was packed.

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Thank anonrockville
Dublin, Ireland
Reviewed 27 August 2011

It's not the fanciest of hotels , rooms are quite small and the clientele appeared to be school tour groups. Front desk staff were professional and friendly but the location is perfect - located on uptown/downtown bus routes between 5th/6th avenues and well served by subway. The street itself is quite dark at night but overall in a great location...

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2Thank katy-lied
Voorburg, The Netherlands
Reviewed 12 August 2011

We went with 4 people and had 2 separate rooms. Simple but decent breakfast. Very nice location. Small but clean bathroom. 20 minute walk from Times square.

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2Thank staples1958
Niagara Falls, New York
Reviewed 4 August 2011

My husband & I were married in May (21st) & for his wedding gift I bought him Yankees tix & booked us weekender to NYC. I booked this hotel because of its location & good price. I didn't want to spend a lot for a room knowing we wouldn't be in it all that much. This hotel was PERFECT! Comfy...

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1Thank MBudd
Waldorf, Maryland
Reviewed 29 July 2011

Unbelievably Disappointed I arrived at the hotel at around 3:00pm on July 28th. I was put off first of all by the make shift ramp right in the middle of the steps leading into the hotel. I understand the need to handicapped accessibility but this was a hazard to persons without a challenge to walk. Checked in without any problems,...

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3Thank klocco1
Huntsville, Alabama
Reviewed 26 July 2011

This hotel is a good value. Also has a convenient location. Right near the subway and within walking distance of Penn Station. Our room was small and an odd shape (it was at the end of the hall), but it was also very quiet during our three night stay. There is an exercise room and continental breakfast (eggs, sausage, danish,...

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2Thank DEBBIE G
Reviewed 4 July 2011

I would not have been particularly pleased had I paid New York City prices for this room, rather than using points. The room itself was fine - small, but clean. There was also a free breakfast included, which looked OK. However, we did not take advantage of it since we were going to have our breakfast with our daughter who...

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Thank Barbara G
Oak Harbor, Ohio
Reviewed 2 July 2011

We just got home from our trip to NYC, and I had to write this review. This hotel was great!!!! Great price, clean, great staff, the view out our window was AMAZING!!!!!! Ask for a room on the front of the hotel. It is centrally located, and not more than a $15 taxi drive to about anywhere. The breakfast was...

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2Thank hllindsay
New Plymouth, New Zealand
Reviewed 23 June 2011

Stayed here for 4 nights with my husband and three teenagers. Was good value for money. Greta location and the breakfast was good. Would stay there again.Friendly helpful staff - My husband accidentally left a shirt in the wardrobe and they found it and put it aside for us.

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1Thank NZnpfamily_5
Gosford, Australia
Reviewed 16 June 2011

We stayed at the Comfort Inn Chelsea for 2 nights in February. We were delayed arriving due to blizzards and I called from LA to let them know. There were absolutely no problems with our late arrival (midnight) and our room was ready. We had a family room which suited us and our teenagers perfectly. The location was great. Close...

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1Thank plustips

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Staying in Flatiron District

Neighbourhood Profile
Flatiron District
Offering many of city’s best restaurants and shops set amid classic New York architecture, the Flatiron District is no longer under the tourist radar. At 23rd Street is the famous triangular Flatiron Building, which makes a good picture no matter what angle you photograph it from. Be sure to look up at the elegant architecture as you stroll the streets- much of this neighborhood is part of a historic district that was home to many of the city’s most famous department stores at the turn of the century. At the northern end of the neighbourhood, Madison Square Park is best known for being the home of a famous burger shack, but it can also be a quiet refuge to spend an afternoon, and it frequently hosts interesting public art exhibits. In the lower part of the Flatiron District you'll find Union Square, a bustling crossroads at all times of day and night.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Moderately priced, centrally located hotel in the heart of Manhattan, Chelsea district - 10 minute walk to Empire State Building and located close to almost all major subways. ... more   less 

Additional Information about Heritage Hotel New York City

Address: 18 W 25th St, at 5th Avenue, New York City, NY 10010-2703 (Formerly Comfort Inn Chelsea)
Region: United States > New York > New York City > Flatiron District , Manhattan
Price Range: $155 - $525 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Heritage Hotel New York City 2.5*
Number of rooms: 85
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Also Known As:
Comfort Inn Chelsea Hotel New York City
Chelsea Comfort Inn
Comfort Inn Chelsea New York City
Comfort Inn Chelsea Nyc
Comfort Inn New York City
New York City Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Heritage Hotel New York City staff and other travellers.
36 questions
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Questions? Get answers from Heritage Hotel New York City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Front side gives you a view of Empire State”
  • View from room frontside 6th floor - one Kingsize bed
 of 5 bubbles arjanh_12, 26 Jul 2016 | Read review
“Higher up always means quieter.”
 of 5 bubbles MargaretO492, 25 Jul 2016 | Read review
“Do not choose a room with 2 full beds!!!”
  • 12 inches of walking space around the bed; 0 inches around the other.
  • Upon opening the door, this is what you see
  • 2-Full Bed Room
 of 5 bubbles 636sarinab, 25 Jul 2016 | Read review
“I stay in a room off the street so it's nice and quiet.”
 of 5 bubbles WaltersLV, 6 Jun 2016 | Read review
“room giving on the interior yard, less noise and better sleep in the morning ”
 of 5 bubbles VincentMontreal514, 30 May 2016 | Read review
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