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Grand Hyatt New York

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Traveller (2792)
Room & Suite (1180)
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Overview
  • Excellent30%
  • Very good35%
  • Average20%
  • Poor9%
  • Terrible6%
Travellers talk about
“grand central station”(1,569 reviews)
“great location”(1,314 reviews)
“new york”(1,229 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
All hotel details
Additional information
Offers from Grand Hyatt New York
Offers & Announcements: Enjoy Your 5th Night FREE
Hotel deals
Offers from Grand Hyatt New York
Offers & Announcements: Enjoy Your 5th Night FREE
Hotel deals
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (9,854)
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7,947 results
Traveller rating
2,417
2,531
1,638
803
558
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LanguageEnglish
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2,417
2,531
1,638
803
558
Show reviews that mention
All reviewsgrand central stationgreat locationnew yorkchrysler buildingclub leveltimes squarelarge hotelbusy hotelbryant parkhotel lobbyking roomlate checknyc hotelbig applefew blockssubwaymanhattan
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1 - 5 of 7,947 reviews
Reviewed today

$1,000 for 3 nights for 2. Very small bathroom and toilet was right up against vanity so a big person could not sit comfortably upon it. Bedding was very poor and not comfortable. Being connected to Grand Central Station is the best thing about Grand...More

Review collected in partnership with Hyatt Hotels
Thank CurtC972
Hotel's Favourite
Reviewed 1 week ago

I’ve been going to NYC for quite some time and mostly personal and my go-to location has always been the GHNY. This property has everything you would want while in NY. Great location, outstanding customer service, excellent food and nice size rooms. If you are...More

Review collected in partnership with Hyatt Hotels
3  Thank Oscar U
Response from Management_Team_365, Manager at Grand Hyatt New YorkResponded 1 week ago

Greetings Oscar U, It is always a treat to welcome back old friends, thank you for continuing to choose us as your home-away-from-home and for such a warm review. We want each and every visitor to have a comfortable and memorable stay and we are...More

Reviewed today

We made a somewhat last minute reservation at the Grand Hyatt for 2 nights and we received a fantastic rate for a Deluxe King Room! The room had a couch, chair & table, a walk-in glass shower and a very comfortable King bed. We will...More

Review collected in partnership with Hyatt Hotels
Thank sdasilva2018
Reviewed today

The location is convenient. Rooms are old and dirty. There was no drain cover in the tub and drained slow. The worse was the lobby market. We had the breakfast sandwiches. Tasted so awful we threw it away. I also went at midnight to buy...More

Review collected in partnership with Hyatt Hotels
1  Thank Liza M
Reviewed today via mobile

Situated at 42nd & Lexington, the location is superb. Easy to walk everywhere. Plus the hotel is connected to Grand Central Station. Friendly, helpful staff. Cheyonne in the Grand Club lounge is always so friendly, and helpful in the morning. She goes out of her...More

Thank Dem6806
View more reviews
About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Free High Speed Internet (WiFi)
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Hotel Amenities
Business Centre with Internet Access
Wheelchair Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Room Service
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$209 - US$494 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#47 Green Hotel in New York City
#100 Family Hotel in New York City
#192 Romantic Hotel in New York City
#209 Business Hotel in New York City
#218 Luxury Hotel in New York City
Room types
Accessible rooms, Suites, Non-Smoking Rooms
Details
Price range
US$209 - US$494 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#47 Green Hotel in New York City
#100 Family Hotel in New York City
#192 Romantic Hotel in New York City
#209 Business Hotel in New York City
#218 Luxury Hotel in New York City
Room types
Accessible rooms, Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (2792)
Room & Suite (1180)
Dining (103)
Pool & Beach (3)
Amenities (20)
Business Centre & Event Rooms (9)
Family and Play Areas (8)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
David E
4 June 2018|
AnswerShow all 4 answers
Response from Hanna B | Property representative |
Hi David - the ball drops in Times Square just a 7 minute walk away from our front doors!
0
Votes
Dindda
22 May 2018|
AnswerShow all 2 answers
Response from laceybrookover | Reviewed this property |
I never used so I’m not sure! We did have however a $15 credit to use each day in the store. I did see where the Starbucks coffee was set up though.
1
Vote
Lyncide S
20 March 2018|
Answer
Response from Jen9966 | Reviewed this property |
When we stayed it was the same price for a double as it’s per room as long as you don’t go over the amount allowed in the room you book.
0
Votes
Room Tips
"choose a room at another hotel"
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"Can't help here as my room was not that great."
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"I would not stay here again"
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"Don't forget to keep some change for tipping. Good sized rooms"
Read review
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