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Grand Hyatt New York

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Grand Hyatt New York
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7,962 Reviews from our TripAdvisor Community

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Showing 6,343: English reviews
Reviewed yesterday NEW

the hotel has nice facilities. The feeling is welcoming with contemporary decorations. Staff was very nice and helpful. The room we chose, Deluxe, had a good size. We did not hear any noise. The gym had professional grade equipment. You can do all your workout there. The breakfast portion are adequate. Cons: there is no steam room, sauna or pool...

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Helpful?
Thank Nedelka M
New York, United States
Reviewed yesterday NEW

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank 538edmundm
Reviewed 3 days ago NEWvia mobile

Central location and easily accessible. Can be a bit hectic in the lobby area but rooms/floors/hallways were quiet. One of their staff members, Isiah, is a delight. He is personable, genuine and professional. We are Hyatt loyal and as we have experienced with other Hyatt properties, Isiah was super responsive and took care of everything we needed. We appreciate feeling...

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Helpful?
Thank Margo F
London, United Kingdom
Reviewed 3 days ago NEW

I am a fan of the Hyatt group but I have to say I was disappointed with this hotel. Pros - Great reception staff - Love the little supermarket downstairs in the lobby - Centrally located Cons - Outdated rooms, all though the pictures matched the look on the site, in person I did feel they were a far cry...

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Helpful?
Thank Luke M
Bangor, Maine
Reviewed 3 days ago NEW

Stayed one night before getting on cruise ship. Bell hops and Escalade service to our port was excellent. Even got a great tip on where to eat in Puerto Rico. Great little dinner under the overpass on the right when walking out of hotel.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank kcaptain42
New York City, New York
Reviewed 4 days ago NEW

Overall, we were very pleased. This review is for the Club Level. Pros: Modern lobby/hotel Club level rooms were big. Nice variety of breakfast foods and evening snacks. Premium cable channels and wifi included. Location Cons: Long wait for elevators Coffee machines in lounge broken Pay for alcohol on club level We are Hyatt Visa holders and have stayed in...

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Helpful?
Thank Trpr1
Middletown, Delaware
Reviewed 5 days ago NEW

If door greeters and bell staff, would have given the opportunity to recognize guest entering that Wow experience would have been exceeded. Otherwise, I recommend Grand Hyatt. Will stay again in future.

Review collected in partnership with Hyatt Hotels
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Thank L6816TNdavidd
Philadeplhia
Reviewed 5 days ago NEW

It's a grand hotel, very well located. It takes work, though. On repeated trips the TV was not working or was only showing a few channels, and I had to call to have it fixed. The lights in the room cannot be operated individually. They are computer controlled and have a mind of their own. In a previous visit, they...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank eduardogF9185BH
Lakeland, Florida
Reviewed 6 days ago NEW

Great location of the hotel is very convenient as it is right by Grand Central Station. The staff is very friendly and helpful. The rooms are clean and well maintained. The beds were somewhat comfortable, but could have been better. The bathroom was very small but, since I was on my own it was okay. Great shower, though difficult to...

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Thank 123traveltime
Houston, Texas
Reviewed 6 days ago NEW

Rooms were extremely clean. This facility lived up to the Hyatt name. I love how its centrally located to everything in Manhattan. I've stayed here several times and every time is a great experience. I will stay again my next trip to the city.

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Thank tloricco

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Premier location in the heart of New York's famous midtown. Striking lobby with waterfalls, seating areas and three restaurants and lounges. Direct access to Grand Central Terminal and connected to the Chrysler Building. Steps from Times Square, Shopping and the Theatre District. ... more   less 

Additional Information about Grand Hyatt New York

Address: 109 East 42nd Street, Park Avenue at Grand Central Terminal, New York City, NY 10017-8500
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: $315 - $700 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hyatt New York 4*
Number of rooms: 1306
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Hyatt Hotels Corporation, Travelocity and Jetsetter so you can book your Grand Hyatt New York reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt New York City
Hyatt New York City
Hyatt Hotel New York City
Grand Hotel Hyatt New York
Hotel Hyatt New York
New York City Grand Hyatt Hotel
Grand Hyatt Hotel New York
New York Hyatt
New York City Hyatt
Hotel Style:
#43 Green Hotel in New York City
#194 Luxury Hotel in New York City
#199 Romantic Hotel in New York City
#210 Family Hotel in New York City
#218 Business Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt New York staff and other travellers.
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Questions? Get answers from Grand Hyatt New York staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay on the club level”
 of 5 bubbles Trpr1, 16 Feb 2017 | Read review
“Higher floors are definitely more quiet and offer better views.”
 of 5 bubbles 628JennyH628, 14 Feb 2017 | Read review
“Make sure your a Hyatt Gold Passport member as you get free coffee and water.”
  • Entry
  • Small Bathroom, But Usable
 of 5 bubbles Adroso360, 11 Feb 2017 | Read review
“Try a room with a view to Manhattan.”
 of 5 bubbles LGuterres, 4 Feb 2017 | Read review
“Find somewhere else.”
  • Broken and exposed electrical outlet
  • Fitlhy vent to the right of the headboard
 of 5 bubbles , 3 Feb 2017 | Read review
5 of 5