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Crowne Plaza Times Square Manhattan

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Traveller (3197)
Room & Suite (1363)
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Overview
  • Excellent48%
  • Very good34%
  • Average11%
  • Poor4%
  • Terrible3%
Travellers talk about
“times square”(2,505 reviews)
“sandra esp”(118 reviews)
“new york”(1,438 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (10,390)
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1 - 5 of 7,992 reviews
Reviewed today

Crowne Plaza was a quick 1/2 mile walk from the Port Authority Bus Terminal. It is located right across the street from the recently opened "Opry-City Stage". Check in was quick; room was everything that was advertised; complimentary drink/beverage at the bar. Lots of places...More

Thank Hatwoman
Hotel's Favourite
Reviewed 2 weeks ago

Location is everything for convenience. The hotel is right on the edge of Time Square on Broadway. It is directly across the road from many eateries with short walking distance access to theatres, restaurants and tourist attractions, including hop on hop off bus operators. We...More

1  Thank G7714CHstevenb
Response from CrownePlazaTimesSq, Guest Relations Manager at Crowne Plaza Times Square ManhattanResponded 2 weeks ago

Thank you for the great review, Steven! We're thrilled to hear that you had a great stay with us! It's wonderful that you loved our central location so much! We'd love to see you again soon so we can share an even more positive experience...More

Reviewed yesterday

I loved my stay at the Crowne. I had what turned out to be a "handicap access" room. It had a king size bed but was very spacious for a wheel chair to move around. The bathroom was huge as a result as well. The...More

Thank Helodoctor
Response from CrownePlazaTimesSq, Guest Relations Manager at Crowne Plaza Times Square ManhattanResponded yesterday

Thank you for the 4/5 review, Helodoctor! It's excellent you enjoyed your time with us so much! We're delighted you appreciated our spacious rooms and restaurant service. We care deeply about the happiness and satisfaction of our guests so we'll address your concerns regarding our...More

Reviewed yesterday

Lovely room upgraded for our 40th wedding anniversary by Rocco on reception excellent location in Times Square.All the staff were excellent from barman to concergie travelled back to JFK in hotel limo which was a real treat but remember to cost in hotel service charge...More

Thank kevandchris2015
Response from CrownePlazaTimesSq, Guest Relations Manager at Crowne Plaza Times Square ManhattanResponded yesterday

Dear Kev and Chris, Thank you for sharing! It's outstanding you enjoyed your time with us so much! We strive for excellence so we're delighted you received and appreciated an upgrade during your stay in our hotel. It's important to us that our guests feel...More

Reviewed 2 days ago

Room needs updating. Charges for Wi-fi, international calls and sports club, should only be charged for, if one uses them, NOT $30 Dollars per night, when not even used!!!! Dining Room prices very expensive. Broadway is close by for shows etc.More

Thank Margaret H
Response from CrownePlazaTimesSq, Guest Relations Manager at Crowne Plaza Times Square ManhattanResponded 2 days ago

Thank you for taking the time to share your feedback, Margaret. We were disappointed to learn that our hotel did not meet your expectations. Please be assured that this is not the standard that we aspire to and we will share your concerns with the...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free Internet
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Indoor pool
Details
Price range
US$240 - US$545 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#79 Family Hotel in New York City
#92 Romantic Hotel in New York City
#144 Business Hotel in New York City
#153 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$240 - US$545 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#79 Family Hotel in New York City
#92 Romantic Hotel in New York City
#144 Business Hotel in New York City
#153 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (3197)
Room & Suite (1363)
Dining (101)
Pool & Beach (14)
Business Centre & Event Rooms (17)
Amenities (11)
Family and Play Areas (4)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
amanda12003
13 June 2018|
AnswerShow all 2 answers
Response from Garth R | Property representative |
There is a parking garage under the hotel that has valet parking only. Standard cars are $70 USD and standard sized SUVs are $85 USD per 24 hour period without in and out privileges.
1
Vote
Jade O
7 June 2018|
AnswerShow all 4 answers
Response from Mariam M | Reviewed this property |
Yes
0
Votes
Llmom1012
1 June 2018|
AnswerShow all 3 answers
Response from Tammy L | Reviewed this property |
Hi, I would ask the hotel. We were attending a work conference and shuttle was scheduled for us. We extended our stay at another hotel and they were able to get us a shuttle to the airport but I now don't remember who it... More
0
Votes
Room Tips
"Higher rooms have better long-distance views. Our room could see the cruise boat in port off in the distance."
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"Not being a city boy, the noise was surprising. But it is the city that never sleeps."
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"We were on 44th floor lovely view of the Hudson river"
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"Get a high room as New York is noisy 24/7!"
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