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Crowne Plaza Times Square Manhattan

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9,153 Reviews from our TripAdvisor Community

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Showing 7,008: English reviews
Boston, Massachusetts
Reviewed 20 January 2015

This hotel was just great -- excellent location, reasonable rates, clean rooms, very pleasant and helpful staff, charming lounge to have drinks after the show and easy checkout. I would put this at the top of my list of affordable hotels right in the middle of Times Square.

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3Thank Sayge R
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear Sayge R, Thank you for your great review we really appreciate your feedback. We are very happy to learn you enjoyed the location of our property, our rates, the cleanness of the room and most importantly our customer service. We strive to provide the best service to all of our guests. We would be honored to be on the...

Reviewed 20 January 2015

I really enjoyed my stay in this hotel....... Middle of manhatten everything is near..... this is a very busy hotel................ customer service was excellent ...... My first time to visit manhattan....... I wouldnt recommend another hotel !!!!!

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Thank International87
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear International87, Thank you for your great review, simple and authentic review! Your feedback is very important to us. We are so delighted to read your review; and to learn you enjoyed our property. It’s definitely a great perk staying in the heart of Times Square! We couldn’t be happier to know we have met your expectations and that you...

Old Bridge, NJ
Reviewed 20 January 2015

My girlfriend and I stayed at the Crowne Plaza this past weekend while in town to see Book of Mormon. Our reservationist, Victoria, could not have been more welcoming and helpful. What a delightful person. Our room was not ready so she offered us an upgrade and allowed us to check out the room to decide if we would prefer...

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2Thank Tom J J
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear Tom J J, Thank you for your great review, your feedback is very important to us. We are so thrilled to read your review; we are very glad to learn you enjoyed our location and that Victoria was able to assist you and offer a room upgrade. We are also glad to know you enjoyed the Breakafst Buffet at...

Scottish Highlands, United Kingdom
Reviewed 19 January 2015

We furtherly enjoyed our stay here at the Crowne Plaza. Perfect location right on times square, everything you need within a stone throw away from the hotel. We stayed the first week in January and the hotel was decorated tastefully. Magical Christmas tree with selfie spot, we liked that. Because of the popularity and size of the hotel is is...

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2Thank McDine
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear McDine, Thank you so much for your great review, we are very happy to learn you enjoyed the location of our property. We must agree with you it is a great perk staying in the heart of Manhattan, in this vibrant neighborhood. We are also happy to learn you enjoyed our huge Christmas tree, it was created and placed...

Florida
Reviewed 19 January 2015

We had a corner room with two sides of windows and that was excellent! What a view!! I have never been to NYC before and we stayed here for 4 nights and I was very pleased with this selection. A few small issues. I asked for a refrigerator. It took 3 calls of which twice I was on hold for...

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Thank 2bookit
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear 2bookit, Thank you for your review; we really appreciate your time on reviewing our property. Your feedback is very important to us. We are thrilled to learn you enjoyed your corner room and the two sides window, it does provide a magnificent view of the city, we are also happy to learn the enjoyed the location of our property....

Reviewed 19 January 2015

So, where to begin...check in time is 3 PM, but our room wasn't ready until 8 PM. We asked for a crib upon our attempted check-in at 6 PM, it arrived at 9 PM. The pre-programmed phone didn't work, I went to the front desk, got a service guy who promptly informed me that programming phones wasn't his job, and...

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4Thank Jukka-San
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear Jukka-San, Thank you for your candid review, all of our guest’s feedback is very important to us. We are glad to learn you found the location of our property fantastic! We are also very enthusiastic to learn our restaurant’s staff made your stay really special, your comments will certainly be shared with our team. However we are disheartened to...

Tel Aviv, Israel
Reviewed 19 January 2015

as always this property is well maintained and managed by a wonderful and responsible management team that do their best to fulfill all of their guests needs and requests. a hotel that gives you the feeling of home... keep on the great job!

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1Thank Gil D
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear Gil D, Thank you for your great review, your feedback is very important to us. We are so thrilled to read your review; we are very glad to learn you are loyal to our property and keep returning every time you are in NYC, we really appreciate your business! We couldn’t be happier to know we have met your...

Edinburgh
Reviewed 18 January 2015

We stayed in this hotel in October, it's right in the middle of Times Square so we were able to walk everywhere! We had jet lag but we were able to watch movies on the TV, highly recommend this hotel if your staying in NY.

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3Thank Duncan2157
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear Duncan2157, Thank you for your review, your feedback is very important to us. We are glad to learn you enjoyed your stay with us, and that you liked our convenient location as much as the comforts of your room. Thank you for recommending our property. We would hope and we would love to welcome you back again for the...

Boston, MA
Reviewed 18 January 2015

You can't beat the location. And the rooms and bath are very spacious for a NYC property. Bed and bedding was comfy. Amenities were top notch. Overall I was very impressed with this property. A few things to note: water pressure a little light (I was on 20th floor) and a 6.5 ounce diet coke is $5 and not noted...

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3Thank NorthEndBos
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear NorthEndBos, Thank you for your nice review, we really appreciate your comments. We are thrilled to learn you were impressed with our property. We are also glad to learn you enjoyed your spacious room and comforts of the bed along with the top notch amenities. We are very delighted to learn we have met your expectations. Thank you for...

Wembdon, United Kingdom
Reviewed 17 January 2015

This is a reasonable hotel and def well located for a New York visit-the rooms are a little dated but comfortable and the service is also Ok. Apart from a good breakfast there are options from the coffee shops. The food in the restaurant is as you might expect from a large city centre hotel but not bad for that....

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2Thank Phil C
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear Phil C, Thank you for your review we really appreciate your feedback. We are very happy to learn you enjoyed the location of our property. We are also glad to learn you enjoyed the comforts of your room but most importantly you were satisfied with our services and NYSC fitness center, it is certainly a great perk to all...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Times Square, always New York's most exciting scene, seems all new now that the Crowne Plaza Times Square has reinvented itself. Come check out our $85 million re-invention, and see for yourself how modern design can provide a whole new kind of comfort. Enjoy one of our 795 well-appointed guest rooms outfitted with fresh contemporary accents and plush Sleep Advantage beds. Every room offers breathtaking views of Times Square, the famous Manhattan skyline or the Hudson River, unique among hotels in Times Square. Relax in our sleek lobby lounge, or have an evening cocktail in Broadway 49 Bar. Delight in a new spin on New American Eclectic cuisine at Brasserie 1605, one of the most exciting Times Square restaurants. With options like these, it's no wonder that New York seems so new. If you ve come for a meeting, you ll benefit from the new tech-friendly environment. If you re here for an event, you ll revel in the open space and atmospheric lighting, and when you walk through our front door, you step onto Broadway dazzling lights, world-class entertainment and urban energy. That's how Crowne Plaza Times Square is keeping New York new for you. ... more   less 

Additional Information about Crowne Plaza Times Square Manhattan

Address: 1605 Broadway, Between 48th and 49th Street, New York City, NY 10019-7406
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: $359 - $681 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Times Square Manhattan 4*
Number of rooms: 795
Reservation Options:
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Also Known As:
Crowne Plaza Times Square Manhattan Hotel New York City
Crowne Plaza Hotel Manhattan
Crowne Plaza New York City
Hotel Style:
#95 Romantic Hotel in New York City
#140 Luxury Hotel in New York City
#150 Business Hotel in New York City
#158 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Times Square Manhattan staff and other travellers.
129 questions
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Manchester, United Kingdom

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Questions? Get answers from Crowne Plaza Times Square Manhattan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try and face into Times Square.”
fiestalover246, 23 Apr 2017 | Read review
“High floor if possible”
esmond357, 22 Apr 2017 | Read review
“Times Square views and corner rooms cost extra.”
lynnk619, 22 Apr 2017 | Read review
“Corner room up high with view of Hudson River”
C4923RQmichaelg, 21 Apr 2017 | Read review
“Request a room on upper floors to help with noise reduction.”
oscarbenozric, 21 Apr 2017 | Read review
5 of 5