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Crowne Plaza Times Square Manhattan

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Crowne Plaza Times Square Manhattan
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9,174 Reviews from our TripAdvisor Community

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Showing 7,023: English reviews
Dublin, Ireland
Reviewed 14 December 2014

Myself and my wife stayed in the Crowne Plaza Time Square in November 14. We requested a corner room with a view over Time Square as we were celebrating our 15th Wedding Anniversary and it was also my 40th. Chantel Dillon arranged exactly what we hopefully requested and more. We were put on the 54th floor with amazing views of...

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Helpful?
Thank Dave B
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi Dave! Let me start by saying, happy belated wedding anniversary and birthday! We're so glad to hear you had a great time with us. I'm so happy to hear Chantel was able to accommodate your request. We hope to see you again for your 20th! We can't wait to welcome you back! Have a great day and happy holidays!...

London, United Kingdom
Reviewed 14 December 2014

This is a large hotel in Central Manhattan. Tourist come, tourist go, clean rooms (a little dated), okay service, would I return, no, any reason not to go, no. Stayed 3 nights. If you want a hotel bed for the night in Central NY this place will serve the purpose.

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Helpful?
Thank Gottagostay
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello Gottagostay, Thank you for staying with us and for sharing your review with our readers. The location is certainly great for guests who want to be in the middle of Times Square. Please let us know the next time you will be back in New York City. We would love to have you stay with us again! Best regards,...

Washington, DC
Reviewed 14 December 2014

Crowne Plaza's have never impressed me although IHG considers them as one of their top brands. This hotel was about what I expected-a little above average, but impressive because of its location. There's nothing wrong with it-it's clean, modern and pretty well maintained considering the amount of traffic that goes through this place. But it definitely doesn't even come close...

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Helpful?
Thank romadaro
CrownePlaza49, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Thank you for taking the time out to write a review and for your candid feedback. We are disappointed to hear that we did not exceed your expectations. We strive to provide our guests with the requested room accommodations that was booked, depending on the time of guest arrival, guest’s requests, room proximity close together, or adjoining requests. Your comments...

heswall wirral
Reviewed 14 December 2014

Thank you to all the staff at the crown plaza Times Square New York they where superb and hotel was brilliant and in a wonderful situation we had a wonderful week and did loads sightseeing and shopping

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Helpful?
Thank mollikins
CrownePlaza49, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello mollikins, Thank you for the amazing 5-star review! We are thrilled to hear that you had a wonderful time with us here at the Crowne Plaza Times Square. Our staff was excited to hear that they were hospitable and made a positive impact on your stay with us. We can't wait to have you back. Best regards, Geoffrey Mills...

Friendswood, Texas
Reviewed 13 December 2014

Second time in New York for Thanksgiving Holidays. Decided to try different hotel than last year. Crowne Plaza was further up Broadway, but still within Times Square. Hotel was clean, but older. It could use a facelift. Nothing special about the room or the view we had. Hotel Concierge was friendly and helpful. The hotel was crowded and a little...

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Helpful?
Thank Teresa E
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello Teresa, Thank you for taking the time to write a review and for your candid feedback. I am disheartened to read about your experience at the Crowne Plaza Times Square. We strive to provide outstanding customer service to all our guests. We hope you can come back again to give us a chance to provide you with a stay...

St Albans, United Kingdom
Reviewed 13 December 2014

We had a huge room over looking times sq. Its a little more pricy then neighbouring hotels but that is because of the name and location. Room was spotless and well equipped. The cleaning staff were lovely and attentive and they even folded all my sons new clothes he'd thrown around the room. Breakfast was included in the price and...

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1Thank Johnwhfc
CrownePlaza49, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Thank you for the amazing 5-star review! We are thrilled to hear that you had a wonderful time with us here at the Crowne Plaza Times Square and that you enjoyed the comforts of your room. The location is certainly great for guests who want to be in the middle of Times Square. Please let us know the next time...

Reviewed 12 December 2014

My Family took the "Red Eye" flight from Burbank, CA to JFK. We arrived at the Crown Plaza at 8:00 AM, with Blood Shot Eyes, three hungry and tired boys, Mom and Dad. It had to be quite a pathetic sight. Of course, our normal check in time was in the afternoon. Vicky Martin, who manned the check in desk...

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Helpful?
Thank Blake B
CrownePlaza49, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello Blake B, Thank you so much for reviewing our Hotel I appreciated the time and effort. I can’t tell you how happy I am to know that you had a great time . Vicky is one of our excellent employees and she does an exceptional job with our guests. We look forward to welcoming you back very soon! Best...

Mechanicsburg, Pennsylvania
Reviewed 12 December 2014

1)When we arrived - at check in time, not early - our room was not ready. Free drinks in the lounge was nice, but we wanted to hit the town upon arrival. 2)The room was adequate at best and it was clean. It was not very large and "tired" is good word to describe it. 3) Look, I know that...

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Helpful?
Thank Kevin K
CrownePlaza49, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Kevin K, Thank you for taking the time out to write a review and for your candid feedback. I am disheartened to read about your experience and I sincerely apologize. We diligently strive to provide the best accommodations to our all guests. Depending on your arrival time and room availability, we do provide the rooms as they become available to...

Druento, Italy
Reviewed 11 December 2014

The hotel is a typical Crown hotel, located in the very heart of Manhattan close to anything, business and entertainment. Pricing a little high, but that's New York, As for service I did expect a little more from the personnel attending the breakfast area, curtesy was not exactly their priority.

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Helpful?
Thank Alessandro P
CrownePlaza49, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Alessandro P, Thank you for the wonderful review and for staying with us here at the Crowne Plaza Times Square. It was a pleasure having you. We are so happy to hear that you greatly enjoyed the location of the hotel. We sincerely apologize that you did not experience the outstanding customer service that we are known to deliver. We...

St. John's, Canada
Reviewed 11 December 2014

We stayed here for a few nights/days. The check in was easy and they met all our requests which included a room with a view of Time Square. The beds were comfortable and the room was clean. The cleaning staff were always considerate and on time. The staff at the cafe were always very helpful. I did find it very...

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Helpful?
Thank Jim S
CrownePlaza49, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Thank you for the wonderful review! We are so happy to hear that you had an easy check in and that we were able to meet all your requests. We are glad that you enjoyed our great views and comfortable rooms. The cafe staff was happy to hear that you found them very helpful. We do offer complimentary Wi-Fi in...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Times Square, always New York's most exciting scene, seems all new now that the Crowne Plaza Times Square has reinvented itself. Come check out our $85 million re-invention, and see for yourself how modern design can provide a whole new kind of comfort. Enjoy one of our 795 well-appointed guest rooms outfitted with fresh contemporary accents and plush Sleep Advantage beds. Every room offers breathtaking views of Times Square, the famous Manhattan skyline or the Hudson River, unique among hotels in Times Square. Relax in our sleek lobby lounge, or have an evening cocktail in Broadway 49 Bar. Delight in a new spin on New American Eclectic cuisine at Brasserie 1605, one of the most exciting Times Square restaurants. With options like these, it's no wonder that New York seems so new. If you ve come for a meeting, you ll benefit from the new tech-friendly environment. If you re here for an event, you ll revel in the open space and atmospheric lighting, and when you walk through our front door, you step onto Broadway dazzling lights, world-class entertainment and urban energy. That's how Crowne Plaza Times Square is keeping New York new for you. ... more   less 

Additional Information about Crowne Plaza Times Square Manhattan

Address: 1605 Broadway, Between 48th and 49th Street, New York City, NY 10019-7406
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: $345 - $668 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Times Square Manhattan 4*
Number of rooms: 795
Reservation Options:
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Also Known As:
Crowne Plaza Times Square Manhattan Hotel New York City
Crowne Plaza Hotel Manhattan
Crowne Plaza New York City
Hotel Style:
#95 Romantic Hotel in New York City
#140 Luxury Hotel in New York City
#150 Business Hotel in New York City
#158 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Times Square Manhattan staff and other travellers.
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Manchester, United Kingdom

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Questions? Get answers from Crowne Plaza Times Square Manhattan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for rooms that face Time Square (although ours partly did)”
  • Beautiful, clean and amazing views
  • Beautiful, clean and amazing views
722MelissaB, 26 Apr 2017 | Read review
“If you can afford it go Executive Rooms - these are higher and therefore are quieter and have better views.”
deborahs390, 26 Apr 2017 | Read review
“If you can afford it, go with a corner room.”
  • Room 4502 Crown Plaza Time Square
  • View from Room 4502 Crown Plaza Time Square
  • View from Room 4502 Crown Plaza Time Square
  • View from Room 4502 Crown Plaza Time Square
  • View from Room 4502 Crown Plaza Time Square
LazydaysGanderNL, 25 Apr 2017 | Read review
“We had a corner unit with a king bed on the 40th floor. Fabulous view!”
608CarolB608, 23 Apr 2017 | Read review
“It's all about preference; our view was a street view which was great.”
bennett688, 23 Apr 2017 | Read review
5 of 5