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Crowne Plaza Times Square Manhattan

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8,555 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Times Square Manhattan
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Showing 6,556: English reviews
Coolangatta, Australia
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 July 2014

We arrived at this hotel on a public holiday weekend, very jet lagged and eith no place to stay. The staff were wonderful. They could see we were very upset and did everything they could to accommodate us. We spent 7 great days in this lovely hotel. All the staff were so friendly and very helpful. The hotel is in... More 

Helpful?
1 Thank tmg72
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello tmg72, Thank you for the amazing 5-star review! I am thrilled to hear that you had a wonderful time with us here at the Crowne Plaza Times Square and that you enjoyed the comforts of your room. The location is certainly great for guests who want to be in the middle of Times Square. My team was excited to... More 

London, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 July 2014

I stayed here with my family in June 2014. We were on the 28th floor. The room was very basic and small and the fixtures and fittings and bedding were of a very poor basic standard. The shower tap was almost falling off, the bathroom mirror was cracked, the carpet looked dirty and the vent in the bathroom was not... More 

Helpful?
1 Thank bellamee222
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello bellamee222, Thank you for taking the time out to write a review and for your candid feedback. I am disheartened to read about your experience at the Crowne Plaza Times Square. Our are 323 sq ft and are considered spacious by NY City Standard. We strive to provide outstanding customer service to all our guests. I apologize that you... More 

Boynton Beach, Florida
Level Contributor
104 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 3 July 2014 via mobile

This is a really busy hotel, and as long as all the people in the lobby doesn't bother you it's a great hotel to stay in for a NYC visit. The room was great and the bed super comfy. The bar staff were really friendly and served me quickly with good sized glasses of wine. The gym is awesome, a... More 

Helpful?
1 Thank domyno50
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello domyno50, Thank you for the amazing review! We are thrilled to hear that you had a wonderful time with us here at the Crowne Plaza Times Square and that you enjoyed the comforts of your room. The location is certainly great for guests who want to be in the middle of Times Square. Please let us know the next... More 

South Australia
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 July 2014

We stayed at the Crowne Plaza for 8 nights as part of our USA holiday. On arrival our room was not ready but we were given drinks and food to enjoy in the bar which was much appreciated after traveling. The room itself was a corner suite and was well appointed. The views were fantastic of both the river and... More 

Helpful?
Thank MrsS30
CrownePlaza49, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello MrsS30, Thank you for the amazing 5-star review! We are thrilled to hear that you had a wonderful time with us here at the Crowne Plaza Times Square and that all our staff provided you with flawless service from check-in to check-out. I am also thrilled to know that you had a great experience with room service. I will... More 

Hohenems, Austria
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 July 2014 via mobile

it has been very nice, clean and good rooms. best thing is the awesome location right at the times square! breakfast in the morning is good but nothing special, the bar is bit small but who wants to hang out at the hotel lobby when you are in NY ;-) after all there is just one thing i would change,..... More 

Helpful?
Thank AustrianPhil
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi AustrianPhil, Thank you for the fantastic review! We are pleased to hear that you had a wonderful time with us here at the Crowne Plaza Times Square! We hope you were able to visit all the restaurants, shops, and attractions in the Times Square vicinity. There is always more to see and do in New York City so we... More 

Thrapston, England, United Kingdom
Level Contributor
67 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 2 July 2014 via mobile

So clean, so convenient, great value and great service all round. The rooms are above average in size and have great views of Times Square and the river - I think it would be hard to find somewhere that ticks more boxes for somebody looking for a central New York location.

Helpful?
Thank RupertPon
CrownePlaza49, Guest Relations Manager at Crowne Plaza Times Square Manhattan, responded to this review

Thanks for taking the time to let us know about your experience. Our location certainly is great and it's great to hear you enjoyed the rooms. Thank you again and we hope to see you in the near future! More 

Winnipeg, Canada
Level Contributor
77 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 2 July 2014

Travelled as a family of 4 - 2 adults 2 teenagers. Beds were not doubles. Went to do stretches on the carpet in the room - carpet smelled like vomit. Disgusting! When we arrived, they had overbooked so they gave us a king with a cot. Not a great sleep that night or any other. Need to book 2 kings... More 

Helpful?
Thank 4frtravelling
CrownePlaza49, Guest Relations Manager at Crowne Plaza Times Square Manhattan, responded to this review

We are happy that you liked our location. On the other hand, please accept our sincere apologies for falling short of your expectations on some aspects of your stay. Rest assured that these issues will be looked into. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to... More 

Tel Aviv, Israel
Level Contributor
24 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 2 July 2014

We moved to this hotel after a short stay at another hotel that was booked for us and we decided to move to a better hotel, we got the most spacious room, we didn't want to leave the room to the cold of the streets, yet we had to go to enjoy the city :( The rooms were equipped with... More 

Helpful?
Thank Hadassi
CrownePlaza49, Guest Relations Manager at Crowne Plaza Times Square Manhattan, responded to this review

Thank you for providing a great review of your time at our hotel! I'm glad you loved the location and your room. I hope we have a chance to see you again soon! More 

Wynyard,Sk
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 2 July 2014

This hotel is located right on Broadway.Easy walking distance to Broadway shows and many great restaurants.The room itself is quite spacious with a VERY comfortable bed.The bathroom is getting a bit rundown and could be cleaner.Didn't notice noise from the outside but can hear doors banging within the hotel.The concierge was helpful with booking attractions.There was a bit of confusion... More 

Helpful?
Thank MichaelWynyard_Sk
CrownePlaza49, Guest Relations Manager at Crowne Plaza Times Square Manhattan, responded to this review

We're so happy to hear you loved your stay at our hotel! I will share your comments with the team to recognize them for your hard work. It is certainly nice after a long day of sightseeing to be able to escape the crowds of Times Square and enjoy the view from your room. We can't wait to have you... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 July 2014

Hotel is right on the time square and is very convenient.Room was up high with very good view of Time square. Service was good but Alice Pan (Manager) was excellent , very polite ,caring.She helped us when ever help was needed . we would like to return back due to Alice 's excellent service I hope in the future there... More 

Helpful?
1 Thank Suresh B
CrownePlaza49, Guest Relations Manager at Crowne Plaza Times Square Manhattan, responded to this review

Thank you for sharing your experience with us. We're glad that you loved the location as well as the service. This is something I will be sure to share with Alice and our entire team as they work hard to provide a memorable stay for each of our guests. Thanks again and we can't wait to see you again in... More 

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Times Square, always New York's most exciting scene, seems all new now that the Crowne Plaza Times Square has reinvented itself. Come check out our $85 million re-invention, and see for yourself how modern design can provide a whole new kind of comfort. Enjoy one of our 795 well-appointed guest rooms outfitted with fresh contemporary accents and plush Sleep Advantage beds. Every room offers breathtaking views of Times Square, the famous Manhattan skyline or the Hudson River, unique among hotels in Times Square. Relax in our sleek lobby lounge, or have an evening cocktail in Broadway 49 Bar. Delight in a new spin on New American Eclectic cuisine at Brasserie 1605, one of the most exciting Times Square restaurants. With options like these, it's no wonder that New York seems so new. If you ve come for a meeting, you ll benefit from the new tech-friendly environment. If you re here for an event, you ll revel in the open space and atmospheric lighting, and when you walk through our front door, you step onto Broadway dazzling lights, world-class entertainment and urban energy. That's how Crowne Plaza Times Square is keeping New York new for you. ... more   less 

Additional Information about Crowne Plaza Times Square Manhattan

Address: 1605 Broadway, Between 48th and 49th Street, New York City, NY 10019
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: $236 - $918 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Times Square Manhattan 4*
Number of rooms: 795
Reservation Options:
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Also Known As:
Crowne Plaza Times Square Manhattan Hotel New York City
Crowne Plaza Hotel Manhattan
Crowne Plaza New York City
Hotel Style:
#96 Romantic Hotel in New York City
#135 Luxury Hotel in New York City
#151 Business Hotel in New York City
#159 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Times Square Manhattan staff and other travellers.
81 questions
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Manchester, United Kingdom

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“only take a hoigh floor”
 of 5 bubbles yacovk, 2 Dec 2016 | Read review
“I feel it does not matter where you stay in this hotel, as it's windows don't entirely block out the sirens but the location is awesome”
 of 5 bubbles GThurston, 2 Dec 2016 | Read review
“Upper floor to avoid traffic noise...views so..so given sizing of windows”
 of 5 bubbles wbflynn51, 1 Dec 2016 | Read review
“Select the offer including breakfast”
 of 5 bubbles juanvega564, 1 Dec 2016 | Read review
“Go high for a great view”
 of 5 bubbles billt744, 30 Nov 2016 | Read review
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