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DoubleTree by Hilton Hotel Metropolitan - New York City

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Traveller (850)
Room & Suite (543)
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Overview
  • Excellent27%
  • Very good39%
  • Average21%
  • Poor8%
  • Terrible5%
Travellers talk about
“great location”(737 reviews)
“new york”(531 reviews)
“double tree”(145 reviews)
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
Additional information
Offers from DoubleTree by Hilton Hotel Metropolitan - New York City
Special Offer: Breakfast for 2 and WiFi
Hotel deals
Offers from DoubleTree by Hilton Hotel Metropolitan - New York City
Special Offer: Breakfast for 2 and WiFi
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,417)
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Traveller rating
1,325
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972
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1,325
1,541
972
389
284
Show reviews that mention
All reviewsgreat locationnew yorkdouble treewarm cookieslexington avenuesubway stationrockefeller centercentral parktimes squareking roomupon checkaround the cornerfew blocksstreet noisebolivarlobbynyc
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1 - 5 of 4,511 reviews
Reviewed yesterday via mobile

The hotel is located in a good spot. The bedroom is nice; however, the bathroom is very small! What can not be is excused is the bathroom door (see picture!)! We were bothered late at night by the noise done in other rooms (it seemed...More

Thank DeniseEhl
Hotel's Favourite
Reviewed 25 January 2018 via mobile

We’re here on a business trip. I always love to come to NYC even when it’s cold but it can be warm because the people here are warm and hospitable. The gentleman on the front desk was so helpful and kind who checked us in...More

1  Thank Pinaywife
Response from nycdtdt, General Manager at DoubleTree by Hilton Hotel Metropolitan - New York CityResponded 26 January 2018

Dear Guest, Thank you for sharing this lovely review! It's very pleasing to hear our staff took great care of you. We appreciate your compliments regarding our hardworking team. We pride ourselves on providing excellent service to our guests and we strive to go above...More

A TripAdvisor Member
43
Reviewed yesterday

I had a multitude of problems and the hotel was unresponsive, from the air conditioning not cooling to the remote for my tv not working. Calls to the front desk went on deaf ears. Room smelled heavy of air freshener like they were trying to...More

Review collected in partnership with DoubleTree by Hilton
Thank A TripAdvisor Member
Reviewed 2 days ago via mobile

Have just returned from a 4 night stay here and everything from the door going in to check out was fantastic. I will start with reception, clean, shiny and modern. And met with a lovely check in clerk, I think her name was Caitlyn?!! Quick,...More

Thank Gaylobird
Response from Joseph D, General Manager at DoubleTree by Hilton Hotel Metropolitan - New York CityResponded yesterday

Thank you for the outstanding review, Gaylobird! We're delighted your experience with us at our prime location was so wonderful! We strive to make all of our guests feel welcome and relaxed during their time with us. It's fantastic our team could accommodate your needs...More

Reviewed 3 days ago

We really like this hotel. The location is away from the hustle and bustle of Times Square, but only a short subway ride away as well as good connections to the theater district, museums, and tourist sites.More

Review collected in partnership with DoubleTree by Hilton
Thank Rich S
Response from Joseph D, General Manager at DoubleTree by Hilton Hotel Metropolitan - New York CityResponded 2 days ago

Thank you for the great review, Rich! We're thrilled to hear that you had a great stay with us! It's wonderful that you loved our central location so much! We'd love to see you again soon so we can share an even more positive experience...More

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About
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$176 - US$514 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#207 Luxury Hotel in New York City
#227 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$176 - US$514 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#207 Luxury Hotel in New York City
#227 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (850)
Room & Suite (543)
Dining (48)
Pool & Beach (1)
Amenities (74)
Business Centre & Event Rooms (7)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
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Sun4me1964
15 June 2018|
AnswerShow all 6 answers
Response from LuLuDe | Reviewed this property |
I always use Dial7 car service. Reasonable rates & great service.
1
Vote
Bruce A
2 June 2018|
AnswerShow all 4 answers
Response from Eric H | Reviewed this property |
Stay as high and as far away from the elevators as possible. That is the same for all NYC hotels.
1
Vote
Azrul1984
1 June 2018|
AnswerShow all 2 answers
Response from T9702CZjudithh |
They also have a bar with tea. Rooms are tiny, but balcony suites are good size and a bit more comfortable. Check the cost difference. Also i think its on the hilton honors floor. Free to join hilton honors and good benefits.
0
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Room Tips
"Choose a different hotel"
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"Avoid room number ending in 23"
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"ask for higher floors"
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"the highest floor"
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