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DoubleTree by Hilton Hotel Metropolitan - New York City

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Traveller (850)
Room & Suite (542)
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Overview
  • Excellent27%
  • Very good39%
  • Average21%
  • Poor8%
  • Terrible5%
Travellers talk about
“great location”(737 reviews)
“new york”(531 reviews)
“double tree”(145 reviews)
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Additional information
Offers from DoubleTree by Hilton Hotel Metropolitan - New York City
Special Offer: Breakfast for 2 and WiFi
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Offers from DoubleTree by Hilton Hotel Metropolitan - New York City
Special Offer: Breakfast for 2 and WiFi
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,412)
There are newer reviews for DoubleTree by Hilton Hotel Metropolitan - New York City
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All reviewsgreat locationnew yorkdouble treewarm cookieslexington avenuesubway stationrockefeller centercentral parktimes squareking roomupon checkaround the cornerfew blocksstreet noisebolivarlobbynyc
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2,111 - 2,115 of 4,506 reviews
Reviewed 2 November 2015 via mobile

The hotel is in a fantastic location. We were warmly welcomed by the check in staff. The room was very spacious and excellent value for money. Considering we were on a lower floor we could not hear any noise. Concierge was also very helpful. Overall...More

Thank MissLoreleiLee
Response from nycdtdt, General Manager at DoubleTree by Hilton Hotel Metropolitan - New York CityResponded 4 November 2015

Miss Lorelei, thank you for the delightful review! We're so glad to hear you had such an enjoyable stay with us. We're quite proud of our location, staff, and facilities, and are thrilled you appreciated all three as well! We'll be sure to pass your...More

Reviewed 2 November 2015

Lovely hotel in an excellent location, walking distance from a lot of main attractions, and the metro is on the doorstep. Free WiFi in lobby and bar but you have to pay if you want it in your room. As far as the 4star rating...More

1  Thank Utterpanic
Response from nycdtdt, General Manager at DoubleTree by Hilton Hotel Metropolitan - New York CityResponded 4 November 2015

Utterpanic, thank you for the feedback. While we understand your frustration, we make a great effort to ensure all guests are aware of the amenities and facilities offered both prior to and throughout the booking process. It's unfortunate the lack of tea/coffee making facilities was...More

Reviewed 1 November 2015

We stayed for three nights in this hotel in east mid-manhattan. The location is outstanding, next to a metro station and only about 8-10 minute walk attractions such as Rockefeller Center. However, note that it is on the east side and not on the west...More

1  Thank GXR2013
Response from nycdtdt, General Manager at DoubleTree by Hilton Hotel Metropolitan - New York CityResponded 2 November 2015

Dear Guest, thank you for sharing your review. We're happy to hear you enjoyed your stay with us! We're glad you were so satisfied with the size of your room. We know how nice it can be to have a bit of extra space to...More

Reviewed 30 October 2015

We were pleased with the newly refurbished room. We needed to leave early in the am to catch a flight. We went to the lobby and there was a private car just waiting to take us directly to the airport. It was very handy.More

Thank Rhawig
Response from nycdtdt, General Manager at DoubleTree by Hilton Hotel Metropolitan - New York CityResponded 30 October 2015

Rhawig, thank you for the great review! We're so glad to hear our rooms suited your stay so well. We know how important comfy rooms are for a high quality hotel stay! It's great to hear our shuttle service made your stay so smooth as...More

Reviewed 30 October 2015

My family and I booked this hotel for four days at the same time as our flights through British Airways back in January of this year. We arrived late at night because we took the last flight out of Heathrow, but when we arrived at...More

Thank Tashan C
Response from nycdtdt, General Manager at DoubleTree by Hilton Hotel Metropolitan - New York CityResponded 30 October 2015

Tashan, thank you so much for the great review. We're delighted to hear just about everything was on point for your family stay with us! We hope you had a blast here in the States, by the way. It's great our rooms suited you all...More

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About
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$182 - US$542 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#207 Luxury Hotel in New York City
#228 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$182 - US$542 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#207 Luxury Hotel in New York City
#228 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (850)
Room & Suite (542)
Dining (47)
Pool & Beach (1)
Amenities (74)
Business Centre & Event Rooms (7)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
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Sun4me1964
15 June 2018|
AnswerShow all 6 answers
Response from LuLuDe | Reviewed this property |
I always use Dial7 car service. Reasonable rates & great service.
1
Vote
Bruce A
2 June 2018|
AnswerShow all 4 answers
Response from Eric H | Reviewed this property |
Stay as high and as far away from the elevators as possible. That is the same for all NYC hotels.
1
Vote
Azrul1984
1 June 2018|
AnswerShow all 2 answers
Response from T9702CZjudithh |
They also have a bar with tea. Rooms are tiny, but balcony suites are good size and a bit more comfortable. Check the cost difference. Also i think its on the hilton honors floor. Free to join hilton honors and good benefits.
0
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"Choose a different hotel"
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"Avoid room number ending in 23"
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"ask for higher floors"
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"the highest floor"
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