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NH New York Jolly Madison Towers

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NH New York Jolly Madison Towers
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2,439 Reviews from our TripAdvisor Community

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Showing 1,043: English reviews
New Milton, United Kingdom
Reviewed 2 days ago NEW

We had a very warm welcome at reception from Anthony. He was very helpful checking us in and asking us about our trip and our expectations, he was more than happy to explain the layout of the hotel and surrounding areas. Providing us with a map that he proceeded to write on with all the important info that we would...

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Helpful?
Thank Ally B
Reviewed 3 days ago NEW

The location is excellent for exploring all areas of the city. The staff are pleasant but the level of service and attention to detail could be improved for example the service at breakfast was very poor some days and we were virtually ignored. The bedroom that we were given was shocking one of the beds was broken, the net curtains...

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Helpful?
Thank Sarah R
Txema R, General Manager at NH New York Jolly Madison Towers, responded to this review

Dear Guest, Thank you for taking the time to give us the feedback of your stay. Please accept our apologies for not having met your expectations and for the inconveniences that you have had. We will immediately look into the matter. Best regards,

Baltimore, Maryland
Reviewed 4 days ago NEWvia mobile

Hotel was in a great location and the staff was nice. However, i was supposed to have a king bed and i got a very poor, old, uncomfortable queen size bed. Otherwise the amenities in the room was a bit outdated, but clean and roomy for it being NYC.

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Helpful?
Thank Sharon P
Txema R, General Manager at NH New York Jolly Madison Towers, responded to this review

Dear Guest, Thank you for your feedback. Please be informed that bed types are requested but not guaranteed, it all depends on what is available at check-in. We do not understand what is meant by the "amenities in the room were a bit outdated"; amenities are replenished as needed and at check-out. Best regards,

Atlanta
Reviewed 4 days ago NEWvia mobile

I didn't know it was possible to get a room located so close to the elevator. Hotel is extremely dated and rooms are tiny. Bed feels like a hard box spring. This hotel was close to $400 a night with tax. Such a disappointment. Lobby looks like some college dorm furniture moved into a grandmothers ballroom. If I were paying...

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Helpful?
Thank Ajordan28
Txema R, General Manager at NH New York Jolly Madison Towers, responded to this review

Dear Guest, Thank you for your feedback; please accept our apologies for not meeting your expectations. Best regards,

York, United Kingdom
Reviewed 4 days ago NEW

We have just returned from a 5 night stay at the Jolly Madison. We was a little dubious about our stay after reading some of the reviews. On arrival we was checked in quickly. We was told we had been upgraded in our room (I'm not sure really what to as the room we stayed in appeared to be what...

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Helpful?
Thank 123hlc
Txema R, General Manager at NH New York Jolly Madison Towers, responded to this review

Dear Guest, Thank you for the feedback of your stay. We are happy that generally speaking you enjoyed your stay. Best regards,

Jerusalem, Israel
Reviewed 1 week ago

I found a great deal on the hotel website and was a bit worried about the level of the accommodation. The reception staff were friendly and checked me in early. The hotel has a feeling of past grandeur and obviously needs some updating. Having said that, the room was large and the bathroom very large by today's standards. When i...

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Helpful?
Thank PhyllisG61
Txema R, General Manager at NH New York Jolly Madison Towers, responded to this review

Dear Guest, Thank you for staying at the NH New York Jolly Madison Towers and for your wonderful comments, we are delighted that we met your satisfaction; we look forward having you as a return guest. Best regards,

Atlanta Ga
Reviewed 1 week ago via mobile

I looked for a nice hotel in New York that wasn't a hostel or B and B at a good price. What we found was NH jolly Madison hotel. Kind of a quirky kind of place. It's to us very European and got the superior king with a room. Note superior king. What are you imagining? Nope. Very tiny tiny...

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Helpful?
Thank MitchellsWIGA
Txema R, General Manager at NH New York Jolly Madison Towers, responded to this review

Dear guest, Thank you for your comments and for choosing the NH New York Jolly Madison Towers for your stay in New York. Best regards,

Orlando, Florida
Reviewed 2 weeks ago via mobile

I will not recommend very disappointed the room heater was making very loud sounds all night I couldn't sleep and when reported they already knew was the heater. So if they knew there was a problem why hotel manager allows to accommodate guests in that room, not a bit of consideration. In addition the toilet bowl was leaking non stop.

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Helpful?
Thank drmcp
Txema R, General Manager at NH New York Jolly Madison Towers, responded to this review

Dear Guest, Thank you for your feedback, please accept our apologies for not having met your expectations. Best regards,

Dover, United Kingdom
Reviewed 2 weeks ago via mobile

After reading all the bad reviews I was pleasently surprised how ok this hotel was. I had a twin room with my mum, which was perfect. We was on the 8th floor, the view from our room looked at offices, however when in New York you go out to see the sights, not from your hotel room..... we had a...

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Helpful?
2Thank Laura T
Txema R, General Manager at NH New York Jolly Madison Towers, responded to this review

Dear Guest, Thank you for staying at the NH New York Jolly Madison Towers and for taking the time to write your feedback. We look forward having you as a return guest. Best regards,

Glasgow, United Kingdom
Reviewed 3 weeks ago

We spent 5 nights here arriving on Presidential Election Day! Hadn't realised my 70th birthday trip clashed with it. Hotel was adequate as we really only spent overnight in it. We ate breakfast and a couple of dinners at the Moonstruck Deli across Madison Avenue. The room was clean and the cleaner made an excellent job of cleaning, towel and...

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1Thank NoahsGranandGrandpa
Txema R, General Manager at NH New York Jolly Madison Towers, responded to this review

Dear Guest, Thank you for staying at the NH New York Jolly Madison Towers and for taking the time to give us the feedback of your stay; we are happy that as a whole you have enjoyed your stay. Best regards,

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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Amenities

Highlights
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Situated in the heart of New York City, the NH New York Jolly Madison Towers combines Italian-inspired elegance with art deco charm and an array of modern comforts. ... more   less 

Additional Information about NH New York Jolly Madison Towers

Address: 22 E 38th St, Midtown, New York City, NY 10016-2502
Region: United States > New York > New York City > Midtown , Manhattan , Murray Hill
Price Range: $133 - $557 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — NH New York Jolly Madison Towers 3.5*
Number of rooms: 242
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Also Known As:
Hotel Jolly Madison New York
Jolly Hotel Nyc
Jolly Hotel Madison Towers
Jolly Madison New York
Jolly Hotel New York
Jolly Madison Hotel New York
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Questions & Answers

Here's what travellers have asked, with answers from NH New York Jolly Madison Towers staff and other travellers.
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Questions? Get answers from NH New York Jolly Madison Towers staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher you go the quieter it is. Anything from floor ten up is fine.”
 of 5 bubbles AllyB142, 7 Dec 2016 | Read review
“dont book this thinking its a 4 star, book it as a basic hotel!”
 of 5 bubbles 123hlc, 5 Dec 2016 | Read review
“higher floors that face courtyard”
 of 5 bubbles PhyllisG61, 29 Nov 2016 | Read review
“Higher rooms better. Think south side would be best.”
 of 5 bubbles NoahsGranandGrandpa, 16 Nov 2016 | Read review
“11th floor was fine - our room faced E38th”
 of 5 bubbles JMC1960, 9 Nov 2016 | Read review
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