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New York Marriott East Side

Booking.comUS$209*
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GreenLeadersBronze level
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$209*
US$209*
US$209*
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New York Marriott East Side
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2,080 Reviews from our TripAdvisor Community

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Showing 1,825: English reviews
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New York City, New York
Reviewed yesterday NEWvia mobile

This hotel is mediocre at best. Nothing unique or novel. I don't know what it is trying to be. Had better service at the Courtyard brand, which is pretty comparable to this. The staff is pretty nonchalant and rude. No room service. The "Club" severed hot dogs... Yes, hot dogs. The Wifi was $17.00... Yes, $17.00. I know it's NYC,...

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Helpful?
Thank mssbh71
West Chester, Pennsylvania
Reviewed 3 days ago NEWvia mobile

Love this Hotel we return year after year. And will be back whenever we return to NYC. Close to everything we want to see and go to. Please don't make me more than I want to. Stop so you want my review or not?

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Helpful?
Thank Francis G
Reviewed 6 days ago NEW

I opted to stay at the Marriott East Side as it was closer to where some of my meetings were and I try to stick within the Marriott brand. Let me begin by saying that the staff were quite friendly and always trying to be helpful - I almost went to four stars simply because of the staff but in...

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Helpful?
Thank David W
B.C.
Reviewed 1 week ago

I visit NYC once or twice a year in recent years. I've stayed in several hotels in various neighbourhoods over the years. For some time now I've stayed exclusively at Marriotts but only stayed at the Marriott East Side for the first time recently. Different neighbourhoods have their own pluses but in the final analysis I like Midtown. This hotel...

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Helpful?
Thank Wayne W
Hartford, Connecticut
Reviewed 1 week ago

Such a tired hotel. I can appreciate the vintage styling of old school NY, but the aging carpets, furniture, light fixtures, etc.. that is not vintage, that is just neglect. Stayed this past Friday and was so disappointed. This hotel is in desperate need of a refresh and by no stretch should be a category 8. Another huge disappointment was...

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Helpful?
Thank 73Swid
Marriott E, Guest Service Expeditor at New York Marriott East Side, responded to this review

Good afternoon 73Swid Thank you for choosing our hotel for your recent stay and also for taking the time to give us your feedback. Our goal is to provide complete satisfaction to you. Unfortunately, the quality of our hotel failed to meet your expectations. I have shared your concerns with our team of managers who will follow up and address...

Los Angeles, California
Reviewed 1 week ago

The hotel is in a nice location - good point for walking, catching a cab, or taking the subway to all parts of the city. Decent foot traffic so as to feel safe pretty much all hours of the day and night. There are doormen and someone was always at the front desk so that is a good thing. Plenty...

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Helpful?
Thank Bead109
Marriott E, Guest Service Expeditor at New York Marriott East Side, responded to this review

Good morning Bead109 Thank you for your recent visit to the Marriott East Side hotel. We appreciate your patronage and your feedback. It enables us to identify and correct areas in need of improvement. I have shared your concerns with our team of managers who will follow up and address these issues in a timely manner. I do apologize for...

New York City, New York
Reviewed 1 week ago

I spent five nights in NYC at the Marriott East Side. You couldn't ask for a better location. Close to Grand Central Station, close to shopping and many restaurants, walking distance to Times Square and the Theatre District. The room itself was a disappointment. While I hadn't expected a spacious room (square footage is expensive in NYC), I was disappointed...

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Helpful?
Thank Sai I
Marriott E, Guest Service Expeditor at New York Marriott East Side, responded to this review

Good morning Sai I Thank you for taking the time to share your concerns regarding your recent visit to the Marriott East Side hotel with us. . Your feedback also enables us to identify and correct areas in need of improvement. I have shared your concerns with our team of managers whose goal is to address these concerns, and improve...

travelmomwkids
Reviewed 1 week ago

The hotel is centrally located. The lobby is clean and the the service and the staff is friendly. The rooms are functional but needs to be renovated. Its a bit dark and gloomy for my taste. It felt like an old hotel and the windows are small. The elevators are also small. However the the concierge lounge accessible to elite...

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Helpful?
Thank travelmomwkids
Marriott E, Guest Service Expeditor at New York Marriott East Side, responded to this review

Good afternoon travelmomwkids Thank you for choosing our hotel for your recent stay and also for taking the time to share your feedback with us. In order to address your feedback efficiently regarding the quality of our hotel I have shared it with our Senior management at the hotel who will follow up and correct these issues in a timely...

Fresno, California
Reviewed 1 week ago via mobile

I recently stayed at this hotel along with my teenage daughter and sister in law. I am from California and it was my first trip to New York. Love NYC!!!! The hotel is in a great LOCATION. Centrally located and easy subway access. The concierge, JC, is the best. She helped us navigate the subway system everyday and is so...

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Helpful?
Thank Letty B
Fort Collins, Colorado
Reviewed 2 weeks ago via mobile

We stayed there as a family of five with three kids. Rooms are not welcoming nor spacious which is usual for New York. Furniture is definitely old and needs to be changed. I would rather staying at another hotel with a big party like this. Wi-fi is not included which is not cool. In my mind, it ranks at the...

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Helpful?
Thank SBinmahfooz
Allan995, Manager at New York Marriott East Side, responded to this review

Good Evening, We thank you for staying with us and taking time to give us you feedback about your stay with us. We are truly sorry to hear that the room was not spacious and not welcoming. Please email me with your future stays with us so that we can make sure your stay is comfortable. Do not hesitate to...

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07/05/2017 08/05/2017
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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Ideally located in Midtown Manhattan, the New York Marriott East Side features spacious guestrooms and suites, a state-of-the-art health club, a stylish concierge lounge and flexible event space. ... more   less 

Additional Information about New York Marriott East Side

Address: 525 Lexington Ave, New York City, NY 10017-1204
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: $346 - $794 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — New York Marriott East Side 4*
Number of rooms: 646
Reservation Options:
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Also Known As:
New York Marriott East Side Hotel New York City
Marriott New York City
New York City Marriott
Marriott East Side
Hotel Style:
#67 Green Hotel in New York City
#184 Luxury Hotel in New York City
#230 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from New York Marriott East Side staff and other travellers.
34 questions
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Questions? Get answers from New York Marriott East Side staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“wifi may or may not have a charge depending on Marriott membership”
vancouversolo, 19 Apr 2017 | Read review
“Get a high floor or the traffic keeps you awake”
MIADangerous, 13 Mar 2017 | Read review
“My room was on the 6th floor, 49th street and that was quite noisy (did not bother me though)”
567dennisk, 13 Mar 2017 | Read review
“Beds are small and so is the room.”
divaindec, 21 Feb 2017 | Read review
“upper floor, away from elevators, corner room”
Joseph310, 21 Feb 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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