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About
#227 of 539 hotels in New York City
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Service
Value
GreenLeaders GreenPartner
New York Marriott Downtown is located near Wall Street and Battery Park in Lower Manhattan. Our hotel in downtown NYC, situated in the Financial District close to One World Observatory, offers breathtaking elegance and contemporary design. Sit down for a delicious meal at Bill's Bar & Burger, one of NYC's most beloved burger joints, or explore the neighborhood and dine at one of the dozens of restaurants within walking distance. From the Statue of Liberty, the 9/11 Memorial & Museum, and Wall Street to the Oculus, Brookfield Place, and South Street Seaport, iconic NYC attractions are steps away. For those looking to host a wedding or a meeting, let the outstanding service and state-of-the-art amenities of our Lower Manhattan hotel take your event to new heights. From chic guest rooms to the vibrant streets of Lower Manhattan, feel inspired by the visionary spirit surrounding you.
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Property amenities
Valet parking
Wifi
Fitness Centre with Gym / Workout Room
Bar / lounge
Bowling offsite
Tennis court offsite
Conference facilities
Banquet room
Paid public parking on-site
Paid wifi
Coffee shop
Restaurant
Breakfast available
Wine / champagne
Meeting rooms
Convenience store
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Safe
Seating area
Sofa
Telephone
Bottled water
Iron
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
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Room types
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
River View
Languages Spoken
English, Russian, Spanish, Chinese
Hotel links
Special Offer:Earn Marriott Bonvoy bonus points on each stay
Location
100Great for walkers
Grade: 100 out of 100
185Restaurantswithin 0.5 km
61Attractionswithin 0.5 km
85 West Street at Albany Street, New York City, NY 10006
Getting there
Rector StNew York City Subway3 min
Rector StNew York City Subway3 min
Car HireSee all New York City car hire
Nearby restaurants
Bill's Bar & Burger
1,455 reviews1 minAmerican
Kuu Ramen
234 reviews6 minJapanese
Stage Door Deli
547 reviews6 minAmerican
O'Hara's Restaurant & Pub
1,495 reviews2 minAmerican
See all nearby restaurantsNearby attractions
The National 9/11 Memorial & Museum
96,748 reviews3 minHistoric Sites
One World Observatory
28,953 reviews6 minArchitectural Buildings
World Trade Center's Liberty Park
3,006 reviews7 minParks
World Trade Center Memorial Foundation
1,363 reviews4 minHistoric Sites
See all nearby attractions2231Reviews64Q+A100Room tips
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Quite nice location very close to WTC, with subway within walking distance. As titanium status member i received better room and lounge upgrade. It means breakfast (quite poor) and non alcoholic drinks. Evening alcoholic drinks has to be purchased anyway and was not free. Strange policy. And no evening buffet except come cake. Room was well maintained and clean. The worst experience was at the end of our 7 day stay. It appeared that we were charged for something called “destination fee” over 70$ a day without any warning!!! For some additional services like tickets to NYC attractions, city bike credit or dry cleaning!! And we never used any of it!! Maybe if we knew about this additional charge we would. Beware, because they will place additional charges on your account without any warning.…
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Date of stay: September 2023Trip type: Travelled on business
Room Tip: Beware of additional charges billed without any warning to your room
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Team Marriott, Guest Services / Front Office at New York Marriott Downtown
Responded today
Dear Maciej Z, Thank you for choosing to stay with us and for taking the time to share your experience. We are pleased to hear that we impressed you initially, but we're sorry that we fell short of meeting all of your expectations during your stay. We introduced our destination fee in response to the many requests we received from our guests to bundle our resort-style amenities. To provide significant value, we must pass this cost on to all guests. We encourage each and every one of our guests to take full advantage of these amenities. We appreciate your feedback and hope to have the opportunity to welcome you back soon. Best Regards, Patricia Franco General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What a fantastic time we had at this hotel. The view from our room was fabulous with a grand sweeping view of the Hudson. The beds, as always in a Marriott, were so comfortable. The hotel staff were lovely, very friendly but professional. It was a perfect location for us, close to good food, WTC, financial area and battery park. All in all, a perfect stay and we will definitely return. :)
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Date of stay: September 2023
Location
Service
Sleep Quality
Room Tip: Ask for a river view room
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Team Marriott, Guest Services / Front Office at New York Marriott Downtown
Responded 1 week ago
Dear joi296, What an honor to have the title of the best hotel you have stayed in! Thank you for allowing us to host you at New York Marriott Downtown. It is wonderful to read that we exceeded all of your expectations and that you particularly enjoyed the sweeping views of the Hudson River from your room. It is also nice to know how pleased you were with our cordial associattes and our excellent location which was perfect for your plans. It is always a joy to see our guests are excited about returning; we look forward to it. Best Regards, Patricia Franco General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Arrived at the premises, Titanium Elite Membership Status has been recognized, early check-in and late checkout was offered without hesitation, destination fee, and additional benefits made the stay even more pleasant. Room, with Hudson View was stunning, especially after a long haul flight (over 16 hrs non stop), absolutely necessary to having a quiet atmosphere, and cosy, comfortable room. Gym and grounds have been exceeding expectations, however, 2 treadmills have been out of order. Will definitely stay again and liked the stay
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Date of stay: September 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I stayed here 6 nights and all in all it was a good stay. The property is well maintained , the room clean, the location perfect. The lounge on the 38 floor offers amazing view with super friendly staff. BUT there were a few things that bothered me and kept me from giving this hotel 5 *: Reception : the reception staff doesn’t even smile. They do their job “ by the book” ( sometimes even less….). There is no welcome feeling or any sense of appreciation to the fact that we are loyal Marriott Platinum members. On our last day we were lucky to meet James the manager who helped improve our feeling. Lounge: closed -shut from Friday ( after breakfast ) until Sunday afternoon. You can’t even go in to get water or coffee. If you are entitled to breakfast you are given a voucher to the restaurant located inside the hotel ( but not part of the hotel) where they offer a buffet that was not too attractive ( to say the least) and poor unfriendly service so we simply went out for breakfast .…
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Date of stay: September 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Team Marriott, Guest Services / Front Office at New York Marriott Downtown
Responded 1 week ago
Dear Dr_Iris_B, Thank you for your loyalty to our brand and for choosing our hotel. We are glad your overall stay was a pleasant one and that you were pleased with our well-kept property, clean accommodations, our cordial lounge team, and our location. That being said, we appreciate your observation about the behavior of one of our front desk associattes. We want every guest to know how valued they are, so your comments will be addressed with the appropriate individual. Your business is important to us, and we hope you will return to New York Marriott Downtown in the near future. Best Regards, Patricia Franco General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a great hotel. Very clean. Rooms are updated. Electrical outlets next to both sides of the bed. Room is very large, especially for NYC. Good location. We didn't feel like there were any comprises like we have experienced at other hotels after the pandemic. Concierge lounge was classic and so nice to look out at the Statue of Liberty while enjoying breakfast.
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I booked New York Marriott Downtown with high expectations based on good reviews at TripAdvisor generally, especially about the Concierge Lounge. Unfortunately, I was treated badly after asking the Front Desk about certain details of the Destination Fees. A young lady at the Front Desk became unfriendly and uncooperative. I later found out she also deliberately gave me incorrect and harmful information. I could not remember her name but the experience was not good and reflected badly on Marriott. Her male “supervisor/manager” should know the name of this young lady because he was around and came to the Front Desk when I asked questions in the evening of 6 or 7 August 2023. He gave me some feeble excuses about the hotel’s shortcomings. Breakfast at Concierge Lounge was reasonable, except that hot items were not consistently hot. I would avoid the tasteless, rubbery and sometimes cold scramble egg and bacon in the morning. Evening hors d’oeuvres was so bad that I didn’t not return after the first evening. Overall, New York Marriott Downtown let me down and I do not see any good reason to return.…
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Date of stay: August 2023Trip type: Travelled with family
Room Tip: Keep your expectations low on Concierge Lounge.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Team Marriott, Guest Services / Front Office at New York Marriott Downtown
Responded 4 weeks ago
Dear Highway7HK, Thank you for leaving a review of your stay with us. It is never our intention to disappoint our guests in any way; therefore, we sincerely apologize for the unpleasant experience you had with one of our front desk associates. Please be assured we will follow up with the appropriate individuals and take suitable action, as treating our guests with respect and authentic, warm service is our top priority. Furthermore, we are very sorry for not meeting your expectations with our breakfast and hors d’oeuvres. We will discuss your comments with our food and beverage team to see where improvements can be made. We are grateful for your patience and all of your feedback. We hope you will give us another opportunity to make a favorable impression and show our dedication to providing superior hospitality. Best Regards, Patricia Franco General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We travelled as family with a friend, and I picked this location due to its laidback environment - not chaotic like Times Square. The place is clean, rooms are clean and smelling fresh and it is so close to everything. Will be staying here again!
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Date of stay: July 2023
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
+1
It's been 30 years since I've stayed downtown and I chose this hotel based on rate and its proximity to a hotel where friends from Canada were staying. As a Marriott Titanium Elite member, I'd asked for an early check in and once I arrived at the hotel around 10 AM I was pleased that the desk associate was able to find me a room. Side note: while walking to the taxi line at Penn Station, an oblivious 20something, with her face buried in her phone, managed to trip me, causing a fall. Of course she never bothered to turn around but some random stranger helped me up. Anyway, when I told the associate about my fall, she found me a room on the same floor as an ice machine and gave me some ice bags so I could ice my knee but I digress. The first room was a nice king on the 24th floor with a view of the river, Jersey City (I used to work there and could see my old office building) and in the distance, Cape Liberty, NJ. The room had been nicely redone and featured a fridge, coffee maker and two bottles of water (complimentary). I noticed a bit of a musty/stale smell and asked the housekeeper if she could spray a bit of air freshener but it didn't help. I called the desk and a few minutes later, the bellman arrived with new keys and assisted me in moving up to the same room on the 30th floor, with no smell! Hooray! The room was very comfortable and clean. The bathroom is nice, and I liked the shower; however, it's rather dark and it probably would have been smart to install additional lighting near the shower. The lights around the mirror aren't bright enough. The hotel charges a $25 amenity fee which includes a few things, one of which is a $25 food & beverage credit. That's easy to eat or drink though in the restaurant or lounge. I chose another credit as my welcome amenity and since the concierge lounge is closed on weekends, I was able to have breakfast in the morning. The buffet was a typical Marriott buffet, though on the small side, much like what you'd find in the concierge lounge, as opposed to the usual breakfast buffet served in many hotels. The eggs were lukewarm as were the potatoes. You had to ask for toast, and the server never did bring my coffee. I asked 2 other people before it arrived. Also, I was not offered juice and honestly, the entire meal was a huge disappointment. I would suggest NOT dining there. I liked that the hotel is only about 2 blocks from the 9/11 Memorial and also from Oculus and the shopping area that houses Eataly where I had dinner. It is about a 20 minute or more cab ride (depending on traffic) from Penn Station but the hotel is in a nice area and I felt safe walking a bit in the evening. There are several restaurants around and some shops but since this is a more business area, many things were closed on weekends. The hotel does have an actual Starbucks so you can place a mobile order from your room, and then head down in the elevator to pick it up! I'd stay again if I wanted to be in the financial district again. Much quieter than Times Square. The staff were all very nice except in the restaurant (though the bartender in the lounge was very nice) and the room was clean and comfortable. Yes, this is a basic cookie cutter Marriott and it's nothing really special but I did enjoy my stay and will be back sooner than 30 years next time!…
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Date of stay: July 2023Trip type: Travelled solo
Value
Location
Service
Room Tip: Skip the breakfast buffet, it's not very good.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Team Marriott, Guest Services / Front Office at New York Marriott Downtown
Responded 25 Jul 2023
Dear cruisermeg, Thank you for your recent stay at the New York Marriott Downtown and for posting such a generous review of our hotel and staff. It is a pleasure to know that we exceeded your expectations; our amenities, service, and convenience make us a great place to call home when visiting New York. We enjoyed having you as our guest, and we hope to see you again on your next visit. Best Regards, David Sharkey General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have stayed in many NYC hotels, This one is the best. Great front desk staff, clean rooms and the views are amazing. Irene in the M club is fabulous. She is helpful, kind and had a warm welcoming smile for us first thing in the morning!
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Date of stay: July 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Dee Dee from the upstairs lounge was amazing! She was so helpful and kind to me. She went out of her way to come in early and make me a parfait before I checked out at 4am. She is what makes Marriot my favorite place to stay!!
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Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Team Marriott, Guest Services / Front Office at New York Marriott Downtown
Responded 18 Jul 2023
Dear brendancX6123XV, Thank you so much for taking the time to share your incredible experience at New York Marriott Downtown. We are thrilled to hear that your visit with us was nothing short of unbelievable and that our hospitality made a positive impression on you. We couldn't be happier to know that our staff, particularly Dee Dee, stood out for her professionalism, friendliness, and enthusiasm. It is wonderful to hear that they made you feel so welcome during your visit. We will make sure to pass along your kind words to her. Your feedback is truly valuable to us as it motivates us to continually strive for excellence. Should your travels bring you back to our area, we would be honored to welcome you once again for another fantastic experience. Best Regards, David Sharkey General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$478 - US$698 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
new york marriott downtown hotel new york city, marriott new york city, new york city marriott
LOCATION
United StatesNew YorkNew York CityDowntown Manhattan (Downtown) / Financial District / Manhattan
NUMBER OF ROOMS
515
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Claim Your ListingNEW YORK MARRIOTT DOWNTOWN: UPDATED 2023 Hotel Reviews, Price Comparison and 1,122 Photos (New York City) - Tripadvisor
Frequently Asked Questions about New York Marriott Downtown
Which popular attractions are close to New York Marriott Downtown?
Nearby attractions include The National 9/11 Memorial & Museum (0.2 km), One World Observatory (0.4 km), and World Trade Center Memorial Foundation (0.2 km).
What are some of the property amenities at New York Marriott Downtown?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at New York Marriott Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at New York Marriott Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at New York Marriott Downtown?
Yes, paid public parking on-site and valet parking are available to guests.
What are some restaurants close to New York Marriott Downtown?
Conveniently located restaurants include Bill's Bar & Burger, Kuu Ramen, and O'Hara's Restaurant & Pub.
Are there opportunities to exercise at New York Marriott Downtown?
Yes, guests have access to a fitness centre during their stay.
Is New York Marriott Downtown located near the city centre?
Yes, it is 0.8 km away from the centre of New York City.
Are any cleaning services offered at New York Marriott Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Does New York Marriott Downtown offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at New York Marriott Downtown?
The staff speaks multiple languages, including English, Spanish, Russian, and Chinese.