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Sanctuary Hotel New York

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Traveller (959)
Room & Suite (404)
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Overview
  • Excellent65%
  • Very good27%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“rooftop bar”(538 reviews)
“haven rooftop”(104 reviews)
“times square”(934 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star accommodation
All hotel details
Additional information
Offers from Sanctuary Hotel New York
Announcement: Save up to 15%
Hotel deals
Offers from Sanctuary Hotel New York
Announcement: Save up to 15%
Hotel deals
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Reviews (4,330)
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3,647 results
Traveller rating
2,444
903
217
57
26
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LanguageEnglish
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2,444
903
217
57
26
Show reviews that mention
All reviewsrooftop barhaven rooftoptimes squarenew yorkrooms are smallcontinental breakfastdoor staffour honeymoonbrick wallperfect locationyogurtconcierge servicerockefeller centerfantastic hotelbig applecentral parkaround the corner
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1 - 5 of 3,647 reviews
Reviewed yesterday

We stayed 5 nights in September and the location is great for exploring NY it’s right beside Times Square and many sights are easily within walking distance and if not then there is a metro station at the end of the road that gives great...More

Thank Geoff M
Hotel's Favourite
Reviewed 2 weeks ago

From the very beginning to the check out time, the staff was beyond friendly and helpful. We sent a lot of e-mails and made some changes on the reservation prior to check in, and the front desk people was always avaiable and fast answering. There...More

1  Thank Monique M
Reviewed 3 days ago via mobile

I visited here in July on a business trip. Upon arrival staff were friendly and welcoming, they were extremely helpful with all questions and directions for things and although the hotel doesn’t have a gym we were given vouchers to another one near rockafella plaza...More

Thank Martinela20
Reviewed 3 days ago via mobile

We just got back from having a great time in New York stayed at this hotel can't fault the staff they were all very curtious very helpful and VERY welcoming nothing was to much trouble. We only had bfast here but was good choices and...More

Thank Susan B
Reviewed 3 days ago via mobile

We were visiting NYC for the first time so did lots of research and found the reviews for this hotel to be very good. The hotel is tastefully furnished and looks quite ostentatious from outside but the interior is quite dark which can be impractical...More

Thank Rob7278
View more reviews
About
Description
Winner of multiple hospitality awards including International Hotel of the Year at the European Hospitality Awards, the Sanctuary Hotel is a leading Manhattan Lifestyle design hotel that delivers a ...More unique approach to service that is beyond expectations with Sanctuary Hotel very own S.T.A.R. Program (Service Tailored to Any Request). Our S.T.A.R.™ Experienced Concierge Managers are available to assist you with transportation services, restaurant reservations, theater tickets, and anything else that your heart may desire. Sanctuary Hotel New York is conveniently located in Midtown Manhattan Theater District near Times Square and Rockefeller Center. A walking distance to Radio City Music Hall, Fifth Avenue Shopping, Bryant Park, Broadway, Hell's Kitchen, Columbus Circle, Central Park and major subway lines. The hotel boasts 113 luxurious rooms decorated with a rich warm palette that includes deep orange, chocolate brown and cognac. Leather headboards and crystal chandeliers add a touch of glamor, with pillow-top mattresses that compliment imported European sheets, duvets and terry. Sanctuary Hotel offers: • Free Breakfast Buffet • Free Wi-Fi internet access • Free Gym Passes to Equinox Fitness Center nearby • Free local and toll-free calls • Concierge and business services TENDER SPORTS BAR: The chic & Intimate Tender Lounge is ideal for enjoying hand-crafted cocktails in a glamorous and eclectic ambiance created by acclaimed designer Josh Held. A polished brass bar anchors the lounge with walnut beaded chandeliers and wood panels, while vintage Parisian table lamps sit atop the silver veined stone top. TENDER STEAK & Sushi Bar and PRIVATE DINING ROOM The chic & Intimate Tender Lounge is ideal for enjoying hand-crafted cocktails in a glamorous and eclectic ambiance created by acclaimed designer Josh Held. Long banquettes with bright turquoise tufted leather line both sides of the lounge and sit against hand-applied murals over original brick walls. HAVEN ROOFTOP LOUNGE AND RESTAURANT – OPEN ALL YEAR ROUND Haven is nothing short of a hot hideaway above the city. The venues feature a French inspired menu created by Chef Madison Belem and an innovative cocktail menu created by mixologist Isaac Grillo. The year-round rooftop transforms its design with each season with the view of Midtown Manhattan Skyline. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Room Service
Restaurant
Bar/Lounge
Breakfast included
Air Conditioning
Concierge
Dry Cleaning
Laundry Service
Minibar
Multilingual Staff
Non-Smoking Hotel
Wheelchair Access
Pool
Beachfront
Free Parking
Spa
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Romantic
,
Business
,
Luxury
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Romantic
,
Business
,
Luxury
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Number of rooms
113
Price range
US$232 - US$573 (Based on Average Rates for a Standard Room)
Location
United States > New York > New York City > Midtown / Times Square / Theatre District / Manhattan
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Romantic
,
Business
,
Luxury
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Number of rooms
113
Price range
US$232 - US$573 (Based on Average Rates for a Standard Room)
Location
United States > New York > New York City > Midtown / Times Square / Theatre District / Manhattan
Photos
Traveller (959)
Room & Suite (404)
Dining (122)
Business Centre & Event Rooms (2)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
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Questions & Answers
Ask a question
zx7r33
12 September 2018|
AnswerShow all 4 answers
Response from DrLUNIGA | Reviewed this property |
Rob Being there twice for romantics weekends, and my wife never complains. Moreover, we will be there next year. They are amazing if you explain all your required details. The concierge is very diligent. Talk to him. Have... More
1
Vote
Cben542
17 January 2018|
AnswerShow all 4 answers
Response from Sam W | Reviewed this property |
It’s a fixed cost of 65 dollars. On the return to JFK to concierge at the hotel kindly arranged it for us.
1
Vote
Frostycatlady
8 January 2018|
AnswerShow all 5 answers
Response from Richard J | Reviewed this property |
Sorry I don’t know
0
Votes
Room Tips
"Never accept room 803 in this hotel"
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"location, good staff"
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"Ask questions before booking. If you need space or a view-find out in advance."
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"All rooms are superb"
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