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Sheraton New York Times Square Hotel

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Traveller (1712)
Room & Suite (895)
Dining (41)
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Overview
  • Excellent32%
  • Very good39%
  • Average18%
  • Poor6%
  • Terrible5%
Travellers talk about
“the club lounge”(304 reviews)
“central park”(929 reviews)
“times square”(1,468 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Offers from Sheraton New York Times Square Hotel
Special Offer:Breakfast for 2 Included
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Offers from Sheraton New York Times Square Hotel
Special Offer:Breakfast for 2 Included
Hotel deals
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (9,008)
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2,474
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401
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All reviewsthe club loungecentral parktimes squaregreat locationnew yorkbusy hotelstarbucks coffeelarge hotelfew blocksrockefeller centersubway stationhigher floorbig applestreet noiseelevatorlobbynyc
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911 - 915 of 7,394 reviews
Reviewed 3 September 2017

Hotel room was very nice. Room clean and roomy. Only 3 towels for two showers. They brought shower caps for my wife. Checking was easy and quick. Elevator security was good thevelevator only goes to one floor your floor.

Review collected in partnership with this hotel
Thank Barry R
Reviewed 2 September 2017

We stayed 4 nights as a family of 4 in a superior double, double. I was really disappointing with the room - it was small, with little room for us to hang up our clothes or put away our cases. We were constantly falling over...More

Thank willeanor
Response from Katherine H, Guest Relations Manager at Sheraton New York Times Square HotelResponded 4 September 2017

Thank you for taking the time to write a review. We're sorry to hear about your experience with your room and appreciate your feedback. We'll pass it on to our team.

Reviewed 2 September 2017 via mobile

First impressions: wow! Fantastic hotel. Very posh, lots of staff, glamorous lobby. In reality: elevators take a bit of working out, you can't sit in the Starbucks/bar area after 3pm without ordering a drink, it costs $4 per case to leave your luggage with the...More

Thank Julie M
Response from Katherine H, Guest Relations Manager at Sheraton New York Times Square HotelResponded 4 September 2017

Thank you for your review. We're happy to hear you enjoyed your time with us and hope to welcome you again soon.

Reviewed 2 September 2017

A hotel in a great location for covering all the visitor attractions in New York. We were apprehensive after reading poor reviews on another review site but needn't have worried. The breakfast had everything you could wish for. The only issue I had was being...More

Thank m0ira04
Reviewed 2 September 2017

Excellent location of this hotel. We booked a year ago and had rooms on the 41st floor. Though the view wasn't of the skyline or Times Square it was very comfortable. We travelled with family and triple shared with a sister so the room was...More

Review collected in partnership with this hotel
Thank cjjohnston1960
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Most Booked Properties in New York City, NY
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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$238 - US$588 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#45 Green Hotel in New York City
#105 Family Hotel in New York City
#196 Romantic Hotel in New York City
#197 Luxury Hotel in New York City
#218 Business Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$238 - US$588 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#45 Green Hotel in New York City
#105 Family Hotel in New York City
#196 Romantic Hotel in New York City
#197 Luxury Hotel in New York City
#218 Business Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (1712)
Room & Suite (895)
Dining (41)
Amenities (51)
Business Centre & Event Rooms (12)
Family and Play Areas (5)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
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Faith S
29 April 2018|
AnswerShow all 4 answers
Response from Mike D | Reviewed this property |
Didn’t have one
1
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Wendy V
9 April 2018|
AnswerShow all 3 answers
Response from sam_ady90 | Reviewed this property |
We didn’t pay any resort fee
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Micheal P
28 March 2018|
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Response from Earl2013 | Reviewed this property |
sorry I don’t recall
0
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Room Tips
"Ask for front desk manager."
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"Some of the rooms are quite a hike from the elevator."
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"The room had two double beds and they were a little hard."
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"Get as high a floor as possible!"
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