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The Surrey

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The Surrey
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1,792 Reviews from our TripAdvisor Community

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Showing 1,646: English reviews
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Sandia Park, New Mexico
Reviewed yesterday NEW

The rooms and bedding were sublime. Your Duxiana bed and French bed linens were the best in any hotel ever... and we travel frequently. The room was delightfully quiet and the hotel staff placed us directly across from our family staying in another room. This was so thoughtful. The doorman ALWAYS opened the doors and quickly secured taxis for us....

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Thank Barbara G
Atlanta, Georgia
Reviewed 3 days ago NEW

After a botched experience with a neighboring hotel, we found the Surrey and were welcomed graciously. While a lot of hotels focus on hype and trend (not to say that The Surrey doesn't have any of these positive elements) but miss the mark on the hospitality experience, this place manages to maintain a high level of luxury in executing genuine...

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1Thank moneymakeshift
New York City, New York
Reviewed 5 days ago NEWvia mobile

This hotel was recommended to me by a friend who use to stay there and I can tell you what a great choice. Friendly and fast check-in, great amenities, fantastic location. I had a business dinner and the place was great for it as the great restaurant there is just convenient. Will be back.

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1Thank luicony
Wengen, Switzerland
Reviewed 1 week ago

We were in the Surrey for two nights and had dinner in the Café Bouloud. The Staff is very friendly and helpfull. The rooms are well equipped with space to relax. The food at the Bouloud is outstanding. One of the best we ever had in NYC! Comparable to Nomad and others in this league.

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1Thank Marcel M
Reviewed 1 week ago

The Surrey is a wonderful boutique hotel located on the chic Upper East Side of Manhattan, an upscale neighborhood of townhouses and exclusive shopping on Madison, walking distance to the Met. First stay was in 2011, this was my second visit to The Surrey. Likes: Spacious rooms, especially by New York City standards, fashionably decorated, luxury linens, top shelf Diptyque...

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3Thank Sharla T
New York City, New York
Reviewed 1 week ago

The Surrey is located in the Upper East side in a residential area close to Central Park, restaurants and shops. Boutique style with spacious tastefully done rooms . Bathroom was spacious , with rain-shower and quality amenities. The staff is professional and friendly. Breakfast at Cafe Boulud is very good and they also serve lunch and dinner. There is also...

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1Thank watkinsmarie
PedroDias-GM, Manager at The Surrey, responded to this review

Dear watkinsmarie, Thank you kindly for taking time to share you experience at The Surrey! I am very happy to hear you have enjoyed your overall stay with us . Thank you for acknowledging our team. I look forward to sharing your review with the rest of the team! We hope we can welcome you back soon! Perhaps in the...

Richmond, Virginia, United States
Reviewed 2 weeks ago

this was our second time staying at The Surrey and we enjoyed it as much this time as the first time. The room was very comfortable with a small sitting area. We were able to check in early which was extremely nice as my husband was not feeling well. I would definitely recommend this hotel to anyone who wants understated...

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1Thank Susieno5
PedroDias-GM, Manager at The Surrey, responded to this review

Dear Susieno5, We are happy to have the opportunity to welcome you again! Thank you for your wonderful comments and feedback! I am sincerely delighted to hear you and your husband had an exceptional stay. We hope to have many more opportunities to welcome you back to The Surrey! Sincerely, Pedro Dias General Manager

Denver, United States
Reviewed 2 weeks ago

If you're interested in staying on the Upper East Side, this time-tested and friendly boutique hotel is worth your consideration. Priced reasonably in comparison to the competition, it offers a practical, interesting and convenient location--plus a staff so friendly and helpful you will feel right at home. Within two blocks of the hotel you will find Central Park, fine dining,...

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1Thank William H
PedroDias-GM, Manager at The Surrey, responded to this review

Dear William H, We are more than happy to hear you have enjoyed your stay with us!! Thank you so much for taking the time to share your kind comments and feedback! I personally enjoy our location and proximity to central park and the many dining options! Thank you again! I look forward to sharing you review with the rest...

London, United Kingdom
Reviewed 2 weeks ago

I've stayed at other hotels nearby- The Surrey offers same great room for less money then neighbouring hotels. Great comfy bed with lovely bedding, space to sit and a top notch mini bar- same great location as more expensive hotels at a less painful price- and boy does the hobby smell nice-

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1Thank Anne R
PedroDias-GM, Manager at The Surrey, responded to this review

Dear Anne R, Thank you so much for taking the time to share your experience at The Surrey! We are very happy to hear that you enjoyed your overall stay with us! We hope to welcome you back soon! Sincerely, Pedro Dias General Manager

Atlanta, Georgia
Reviewed 2 weeks ago

The Surrey is a gem. Welcoming, luxurious, unpretentious, cozy. Great location, restaurant, views (room 1608 gives you a view and a slice of the park), staff, bath products. Close to good little restaurants, Met, Boathouse, Zitomers, shopping in all directions. Stayed twice - both wonderful. High floor a must. Rooftop is realizing and has great views.

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1Thank teach300
PedroDias-GM, Manager at The Surrey, responded to this review

Dear teach300, Thank you for taking the time to share your recent stay at The Surrey! We are very delighted to hear you enjoyed you overall stay! I am looking forward to sharing your experience with the rest of our team. We hope to host all your future stays in New York City! Sincerely, Pedro Dias General Manager

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Staying in Upper East Side

Neighbourhood Profile
Upper East Side
Combining quiet residential neighbourhoods that have easy access to Central Park with world-famous cultural institutions, the Upper East Side is one of the most livable places in the city. Along beautiful Fifth Avenue, you’ll find Museum Mile, which houses many of the nation's most famous attractions in a single stretch, like The Metropolitan Museum of Art and the Guggenheim Museum. Walk a few blocks into the neighbourhood, and you’ll come to Park Avenue, the poshest address in the city, lined with grand apartment buildings as far as the eye can see. Even if you can’t afford the luxury goods along Madison Avenue, it’s still a great spot to window shop an afternoon away.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Concierge
  • Breakfast Available
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The #1 hotel in New York City as voted by the readers of Conde Nast Traveler, The Surrey is a discreet escape on Manhattan's Upper East Side Steps from Central Park, world-class museums, and Madison Avenue shopping, the hotel features Cornelia Spa and Daniel Boulud's Michelin-starred Café Boulud. It is New York City's only Relais & Châteaux hotel. ... more   less 

Additional Information about The Surrey

Address: 20 E. 76th Street, New York City, NY 10021-2643
Region: United States > New York > New York City > Upper East Side
Price Range: $579 - $1,227 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Surrey 5*
Number of rooms: 189
Reservation Options:
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Also Known As:
The Surrey Hotel New York City
Surrey Hotel New York City
Surrey Suite Hotel
Surrey New York City
Hotel Style:
#4 Business Hotel in New York City
#12 Romantic Hotel in New York City
#12 Spa Hotel in New York City
#19 Green Hotel in New York City
#27 Family Hotel in New York City
#45 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Surrey staff and other travellers.
11 questions
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Questions? Get answers from The Surrey staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on the higher floors.”
 of 5 bubbles sharlat2015, 19 Mar 2017 | Read review
“better top floor rooms”
 of 5 bubbles GAIART33, 2 Mar 2017 | Read review
“Wish I could but the beds are hideously uncomfortable so can't imagine there is one”
 of 5 bubbles Talski37, 1 Feb 2017 | Read review
“Upper Floor”
 of 5 bubbles RachelSlav, 11 Jan 2017 | Read review
“Ask for higher floors”
 of 5 bubbles cmptravel, 11 Jan 2017 | Read review
5 of 5