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Traveller (355)
Room & Suite (267)
Dining (20)
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Overview
  • Excellent76%
  • Very good15%
  • Average5%
  • Poor2%
  • Terrible2%
Travellers talk about
“cafe boulud”(170 reviews)
“upper east side”(315 reviews)
“central park”(412 reviews)
Free Wifi
Parking
Breakfast Available
Non-Smoking Hotel
Restaurant
Room Service
Suites
5 Star Hotel
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Offers from The Surrey
Offers & Announcements: Up to 30% off and more
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Offers & Announcements: Up to 30% off and more
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,958)
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1,803 results
Traveller rating
1,346
262
108
48
39
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1,346
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108
48
39
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1 - 5 of 1,803 reviews
Reviewed yesterday

We just had one night in New York during a few stops of travel for family and business. Having stayed in the Surrey before a while ago, I knew it would be the perfect place to stay. While opted for one of the smaller rooms,...More

1  Thank Chestnut1221
Hotel's Favourite
Reviewed 17 February 2018

We arrived early in the day, having had to take an early morning flight. I had emailed the hotel the day before that we'd be arriving early and said we'd like to drop off our bags so we could head out for our one-day trip...More

2  Thank Vivianite
Response from PedroDias-GM, General Manager at The SurreyResponded 20 February 2018

Dear Vivianite, Thank you for your kind comments. We are very happy to hear that you enjoyed our guest room and overall hotel amenities. I look forward to sharing your comments with the rest of our team. We take pride in exceeding our guests expectations...More

Reviewed yesterday via mobile

Comfortable and spacious suite on the 14th. floor, with everything you might need. Same as most other hotels. Great to have Nespresso available. A lot of the other rooms don’t have coffee available. Mini bar was well stocked, but expensive. Overall, not overly impressed for...More

1  Thank Keyscritter93
Reviewed 3 days ago

This delightful hotel is well situated for the quieter, calmer Upper East Side. With Central Park and Museum Mile on the doorstep - it was just perfect for us. A pleasure to return to at the end of a busy day's sightseeing. The staff are...More

1  Thank LondonHappytraveller
Reviewed 1 week ago

My wife and I found our recent stay at The Surrey to be elegant and relaxing. We have stayed there previously and will book again at the end of May on our next trip to NY. The hotel is wonderful, and it is well located...More

Review collected in partnership with this hotel
1  Thank rrich2018
Response from PedroDias-GM, General Manager at The SurreyResponded 3 days ago

Dear rrich2018, Thank you for your kind comments and I look forward to sharing with all of our team members! We are glad you enjoyed your overall experience and we look forward to hosting your next visit to New York City! Thank you Pedro Dias...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Babysitting
Breakfast Available
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Details
Price range
US$522 - US$1,028 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in New York City
#12 Romantic Hotel in New York City
#20 Spa Hotel in New York City
#25 Green Hotel in New York City
#85 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$522 - US$1,028 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in New York City
#12 Romantic Hotel in New York City
#20 Spa Hotel in New York City
#25 Green Hotel in New York City
#85 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (355)
Room & Suite (267)
Dining (20)
Amenities (82)
Nearby
Upper East Side
Combining quiet residential neighbourhoods that have
easy access to Central Park with world-famous cultural
institutions, the Upper East Side is one of the most
livable places in the city. Along beautiful Fifth
Avenue, you’ll find Museum Mile, which houses many of
the nation's most famous attractions in a single
stretch, like The Metropolitan Museum of Art and the
Guggenheim Museum. Walk a few blocks into the
...More
Questions & Answers
Ask a question
Beth E
3 September 2017|
AnswerShow all 4 answers
Response from 157Jen | Reviewed this property |
We usually fly into Laguardia. Only about 30 minutes when no traffic. Easy to get to the airport since The Surrey is on the Upper East Side. We take Uber and it's usually between $30-40.
1
Vote
apollosm
15 May 2017|
AnswerShow all 12 answers
Response from PixiPaquita | Reviewed this property |
No they don't have those facilities, but a gorgeous hotel, in a great spot, fantastic staff. They may well provide them for you if you requested them.
1
Vote
NicoleCxx
12 October 2016|
AnswerShow all 4 answers
Response from Calder C | Reviewed this property |
Yes. It's free and good.
1
Vote
Room Tips
"The Cubano sandwich from room service (from Cafe Boulus) is not to be missed! They have free coffee in lobby..."
Read review
"I stayed in a Deluxe Salon, which suited my needs but any would be an excellent choice."
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"Be aware that the deluxe queen rooms do not have bathtubs."
Read review
"Keep away from the middle floors."
Read review
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