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Carlton Hotel, Autograph Collection

CancelonUS$266*
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GreenLeadersBronze level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$266*
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Carlton Hotel, Autograph Collection
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2,189 Reviews from our TripAdvisor Community

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Showing 1,929: English reviews
New York City, New York
Reviewed 25 March 2013

The Carlton is a smaller luxury hotel, well located at 29th and Madison AVE. It is close enough to walk to and from New York Penn Station. The rooms are modern and well appointed. Wi fi is available in every room as is a large flat screen TY. The bathroom in the standard room is small but comfortable to move...

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Helpful?
2Thank Diane D
vfreeman1, General Manager at Carlton Hotel, Autograph Collection, responded to this review

Thank you for your comments and for identifying the features of our hotel. We appreciate your loyalty to us and look forward to welcoming many more times in the future. Cordially, Vic Freeman

Cork, Ireland
Reviewed 25 March 2013 via mobile

Stayed here for 7 nights from the 15th to 22nd and I don't have a single complaint. Staff were extremely welcoming and helpful, the hotel is gorgeously decorated with no expense spared. The room was clean and well decorated. Its only a very short walk to the nearest subway and only 2 stops to Times square. It takes 10 minutes...

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Helpful?
1Thank Alan0411
vfreeman1, Owner at Carlton Hotel, Autograph Collection, responded to this review

Thank you… we look forward to seeing you again soon. Kind regards, Vic Freeman

Houston, Texas
Reviewed 25 March 2013

Stayed here on a short business trip at the suggestion of a coworker, got a great deal on Priceline that was 40% off the standard rate. Location can't be beat, right in the middle of everything, very convenient. I was pleasantly surprised at how well the rooms were furnished (OK, it did feel a bit Restoration Hardware-y), very crisp and...

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2Thank houstonturtle
chicago illinois
Reviewed 20 March 2013 via mobile

Stayed 4 nights in early January. This hotel is Midtown - just several blocks to Empire State, as well a close to Madison Square Park and Flatiron. The staff are extremely pleasant and helpful. Dinner recommendations given by the front desk were excellent and within walking distance. Was upgraded to a suite- which was spacious and clean. The only issue...

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Helpful?
Thank lawdogs1
Ellicottville, New York
Reviewed 19 March 2013

This is a great Marriott property -- an iconic hotel remodeled and usually pretty affordable. The rooms are a great size for New York, and the breakfast here is phenomenal. The location is great, just a short walk to the theater district and on top of a subway station. The staff here are all very nice and will do whatever...

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Helpful?
Thank Broctoon
vfreeman1, General Manager at Carlton Hotel, Autograph Collection, responded to this review

Broctoon, Thank you for your review of our hotel. We are pleased that you, along with so many other Marriott Rewards members recognize and celebrate the uniqueness of the Carlton. We look forward to hopefully getting the opportunity to welcome you again in the future. Cordially, Vic Freeman

Reviewed 18 March 2013

Staff is polite, friendly, helpful. They all seem like they enjoy working there and want you to enjoy it too! St. Pats day they were giving out carnations to the ladies. Great rooms, terrific bar and restaurant. We will never stay anyplace else when in NYA

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Helpful?
Thank debbk
vfreeman1, General Manager at Carlton Hotel, Autograph Collection, responded to this review

Thank you for staying with us! We love to read reviews like this. We’re glad you enjoyed the visit to Carlton over the St. Patrick’s Day holiday. Cheers, Vic Freeman

Philadelphia, Pennsylvania
Reviewed 14 March 2013

This hotel was perfect for a one night stay. Lobby and staff are very attentive. Was invited to the frequent stay cocktail party which was nice. Room was very small but clean and organized for a business traveler, door to bathroom had to be closed to get in so a bit small. Not really that bad, just noisy hallway outside,...

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Thank jackie s
San Francisco, California
Reviewed 14 March 2013

The Carlton isn't a bad property. It's renovated, the lobby is modern Manhattan, the rooms are large, the bathrooms decent (typical Marriott renovations: small, with a tub, but provide you with what you need). What really shocked me was the service at this supposedly four-star property. My wife woke up the next day, and flipped her pillow to find bloodstains....

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Helpful?
Thank Alex L
vfreeman1, General Manager at Carlton Hotel, Autograph Collection, responded to this review

Alex L – Thank you for visiting the Carlton Hotel and for writing this review of the hotel. Our Housekeeping team was aware of this issue and had some additional feedback when we discussed your comments. I would be pleased to discuss this with you and can be contacted at vfreeman@carltonhotelny.com Cordially, Vic Freeman

Gravesend
Reviewed 13 March 2013

- a request for a twin-bedded room had not got through, but this was immediately put right, & the alternative room was of a good-size, located on the 8th. floor,- on the side-street, -& was very quiet, & spotlessly clean. All the staff were friendly & helpful. - bathroom a little small, but adequate, & plenty of hot water, with...

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Helpful?
1Thank Carlos H
vfreeman1, General Manager at Carlton Hotel, Autograph Collection, responded to this review

Carlos H - Thank you for staying at the Carlton and for writing this review. We always like to read of our guests intent to recommend us and we are so grateful for you doing this! Regards, Vic Freeman

Atlanta, Georgia
Reviewed 7 March 2013

I have traveled to NYC on business since the 1960's and this was my first time at the Carlton. The hotel is very well located for business in Midtown and my ten appointments over two days were all an easy walk. Great restaurants are close by and the hotel has its own fine dining room which I enjoyed each day...

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Helpful?
Thank James C

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
A midtown Manhattan luxury boutique hotel located near the Empire State Building, Union Square and other New York City attractions. Offers vacation packages and special offers, as well as meeting and event space. ... more   less 

Additional Information about Carlton Hotel, Autograph Collection

Address: 88 Madison Ave, New York City, NY 10016-7412
Region: United States > New York > New York City
Price Range: $301 - $736 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Carlton Hotel, Autograph Collection 4*
Number of rooms: 317
Reservation Options:
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Also Known As:
Carlton Hotel, Autograph Collection Hotel New York City
Carlton Madison Avenue
Carlton On Madison Avenue Hotel
New York Carlton
Carlton Hotel New York
Hotel Style:
#71 Green Hotel in New York City
#193 Family Hotel in New York City
#212 Business Hotel in New York City
#213 Luxury Hotel in New York City
#228 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Carlton Hotel, Autograph Collection staff and other travellers.
14 questions
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Detroit, Michigan
over a year ago

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Questions? Get answers from Carlton Hotel, Autograph Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not stay here!”
gailmelkus, 9 May 2017 | Read review
“Not a business trip hotel.”
Colyn1337, 10 Feb 2017 | Read review
“Don't get a standard sweet, go for Deluxe and up for better size.”
  • WATER WAS DISGUSTING---SINK AND SHOWER
E6071GRcourtneyw, 6 Feb 2017 | Read review
“Higher floors would likely be quieter”
GregRCo, 2 Feb 2017 | Read review
“Empire Suite is amazing and spacious, secluded, and quiet”
mchuddley, 27 Jan 2017 | Read review
5 of 5
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