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Park Lane Hotel

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Traveller (1486)
Room & Suite (753)
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Overview
  • Excellent42%
  • Very good32%
  • Average15%
  • Poor7%
  • Terrible4%
Travellers talk about
“park view”(346 reviews)
“harry's bar”(163 reviews)
“central park south”(215 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Park Lane Hotel
Offers & Announcements: 20% Off + 3 FREE Rewards
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Offers from Park Lane Hotel
Offers & Announcements: 20% Off + 3 FREE Rewards
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (7,187)
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5,865 results
Traveller rating
2,467
1,843
869
421
265
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LanguageEnglish
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2,467
1,843
869
421
265
Show reviews that mention
All reviewspark viewharry's barcentral park southgreat locationnew yorkevening receptioncocktail hourresort feebit datedjunior suiterooms are largecolumbus circlelincoln centerfifth avenuetimes squarenychelmsley
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1 - 5 of 5,865 reviews
Reviewed 2 days ago

The service was not very good Some of the front desk people were ok. The woman who cleaned our room was lovely. Otherwise the staff was pretty rude. Especially security and room service. I wouldn’t recommend it other than the location.More

Review collected in partnership with this hotel
Thank jb2018270
Response from Alex K, Guest Relations Manager at Park Lane HotelResponded yesterday

Thank you for sharing your review, jb2018270. We're glad to hear you enjoyed your recent stay with us. It's pleasing to hear you enjoyed our excellent location. We truly value your feedback regarding our level of service. We'll take this into consideration as we move...More

Hotel's Favourite
Reviewed 19 February 2018

Had a very fun overnight with friends at the Park Lane Hotel in January. Check-in was very quick and easy and the check in staff very friendly. We were given a room on the 28th floor with the most amazing view of Central Park. The...More

1  Thank luvs2escape
Response from Alex K, Guest Relations Manager at Park Lane HotelResponded 20 February 2018

Thanks for the excellent review, luvs2escape! We're delighted your time with us was so outstanding as providing our guests with an excellent experience is very important to us. It's fantastic you appreciated our friendly staff and spacious, comfortable rooms as well as our incredible view...More

Reviewed 2 days ago

First time to New York! Special birthday, checked in and wasn’t impressed with the city view! Checked with the front desk and they upgraded us to Central Park view! Wow! They have a complimentary happy hour everyday with a view of the park! Wow! One...More

Review collected in partnership with this hotel
Thank chas1111
Response from Alex K, Guest Relations Manager at Park Lane HotelResponded 2 days ago

Thank you for the excellent review, chas1111! We're thrilled you enjoyed your time with us so much! It's wonderful our team could take such great care of you and that we could help you celebrate your birthday by upgrading your accommodations. We strive for excellence...More

Reviewed 2 days ago

The manager took a personal interest in making sure we were well taken care of. Rooms were clean and spacious with comfortable bedding. Tried the coffee shop several mornings and the food was good. Hope to visit again soon.More

Review collected in partnership with this hotel
Thank edcooley
Response from Alex K, Guest Relations Manager at Park Lane HotelResponded 2 days ago

Thanks for the splendid review, edcooley! It's fantastic you had such an excellent experience with us and that our team took such great care of you and that you appreciated our clean and comfortable accommodations. We want you to feel right at home as soon...More

Reviewed 3 days ago

I stayed at this hotel last week for 4 nights. I was disappointed for several reasons. The room, albeit larger than most city hotel rooms did not have a view of the park and cost $500 a night, paid for up front, once all surcharges,...More

Thank Lynn G
Response from Alex K, Guest Relations Manager at Park Lane HotelResponded 2 days ago

Thank you for taking the time to submit this feedback, Lynn. We are always working very hard to provide the best experiences for all of our guests. It's unfortunate to see that we could have done more for you during your stay. We would like...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Dry Cleaning
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$217 - US$552 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#94 Family Hotel in New York City
#184 Romantic Hotel in New York City
#185 Luxury Hotel in New York City
#193 Business Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$217 - US$552 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#94 Family Hotel in New York City
#184 Romantic Hotel in New York City
#185 Luxury Hotel in New York City
#193 Business Hotel in New York City
Room types
Suites, Non-Smoking Rooms
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Traveller (1486)
Room & Suite (753)
Dining (79)
Pool & Beach (1)
Amenities (35)
Business Centre & Event Rooms (5)
Family and Play Areas (3)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
Lisa H
28 April 2018|
AnswerShow all 2 answers
Response from Monika H | Reviewed this property |
Yes yo can
1
Vote
NewYorkLuvtotravel
27 April 2018|
AnswerShow all 5 answers
Response from Carlos S | Reviewed this property |
No idea sweety
0
Votes
Nicole M
3 March 2018|
AnswerShow all 3 answers
Response from luvs2escape | Reviewed this property |
Yes! It is included in the total cost for the room! Which is listed as a Facilities Fee ($35 I think) It is a great reception and we made the most of it!!
0
Votes
Room Tips
"Definitely try to get park view!"
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"Be sure and ask for a park view room on a high floor for incredible views."
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"I would recommend the Park view - pretty day and night."
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"dont stay here go somewhere else. not worth the money you could spend someplace newer and more customer..."
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