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Park Lane Hotel

Booking.comUS$179*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$213*
US$179*
US$213*
US$179*
US$213*
US$179*
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5,992 Reviews from our TripAdvisor Community

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Showing 4,843: English reviews
Providence, RI
Reviewed 17 August 2016

I recently spent eight nights in NYC because my son needed to have back surgery by a specialist in the city. Our visit started with the bellman bringing our luggage to our room on the 7th floor which looked out over Central Park. The bellman told us of the facilities in the hotel and recommended some nearby restaurants. My mother...

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Helpful?
Thank Diane N
Mirela C, Guest Relations Manager at Park Lane Hotel, responded to this review

Thank you for sharing such a glowing review, Diane! We're thrilled to see you were thoroughly accommodated during your stay with us. We always strive to give our guests top-notch service. Your happiness, satisfaction, and comfort are our biggest priorities. We're happy to know we could assist you while you stayed in the city. With this said, we hope your...

.
Reviewed 17 August 2016

Door man was very kind. Service was also kind and good Location is perfect. Very satisfactory for the price. But room telephone was out of order. That was only one problem. Room condition, view, service was great.

Review collected in partnership with this hotel
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Helpful?
Thank 989daraej
Mirela C, Guest Relations Manager at Park Lane Hotel, responded to this review

Dear guest, thank you so much for sharing your review. It's wonderful to hear how you enjoyed your stay with us. We take a lot of pride in our excellent staff and perfect location. We truly want every guest to have an excellent experience at a great value. We are looking forward to hosting you again on you next trip...

Cologne, Germany
Reviewed 16 August 2016

Near Central Park and Subway. Friendly Staff. Extra Charge for Internet is very expensive. Check your confirmation about this charge. 30 $ plus tax. Room with two double beds on 17 th floor was very nice.

Review collected in partnership with this hotel
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Helpful?
Thank robertlinden
Mirela C, Guest Relations Manager at Park Lane Hotel, responded to this review

Thank you for taking the time to share this great review, Robert. We're thrilled to know you felt accommodated and enjoyed your stay. We always look to provide friendly and welcoming service for our guests. With this said, we apologize for any inconvenience our resort fee might've caused you. We believe we provide a fair and reasonable price compared to...

Wroclaw, Poland
Reviewed 16 August 2016 via mobile

I spent 4 nights at this hotel last month. The location is perfect. Opposite Central Park, close to museums, restaurants, theaters and shops. Beds are comfortable and rooms clean. It would be much nicer if there were a coffee machine or water in your room.

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Helpful?
1Thank 989WROCLAW
Mirela C, Guest Relations Manager at Park Lane Hotel, responded to this review

Dear guest, thank you so much for sharing. We are delighted to see that you enjoyed your stay with us. We know our perfect location across from Central Park is the best for exploring all that New York City has to offer. We are looking forward to hosting you again in the future. Have a beautiful day!

Belfast, United Kingdom
Reviewed 16 August 2016

This is a good value hotel for a family looking to be located in central Manhattan. We took two nights at the hotel in July '16, attracted by the fact that it is a mere stones throw away from Central Park, and the close at hand attractions of mid town. The subway at Columbus Circle is just up the street....

Review collected in partnership with this hotel
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Helpful?
Thank 652joannew
Mirela C, Guest Relations Manager at Park Lane Hotel, responded to this review

Dear Guest, thank you for the glowing review! We're delighted to hear you and your family enjoyed your recent stay at Park Lane! It's wonderful to hear you enjoyed the convenience of being located close to Central Park and some fantastic attraction. We're delighted to know our staff provided you with great service and we could accommodate all of your...

Province of Almeria, Spain
Reviewed 16 August 2016

Nice Hotel Nice place but disappointed by the fact that our tickets for the Cirque du soleil and the Yankees were stolen. Weird for a nice hotel we had a discount on the tax to allow us to buy new tickets but did not receive any compensation as agreed by the management for the waste of time and for the...

Review collected in partnership with this hotel
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Helpful?
Thank 32thierrys
Mirela C, Guest Relations Manager at Park Lane Hotel, responded to this review

Dear Guest, thank you for sharing your feedback. It's displeasing to hear you're disappointed with your recent stay. We value providing all of our guests with a great experience from beginning to end. Please know your feedback will be addressed with the appropriate members of our team so we may improve for the future. If you would like to private...

Istanbul, Turkey
Reviewed 16 August 2016

Located next door to the Plaza, Park Lane Hotel presents an excellent access to Midtown attractions. Staff was very helpful and friendly. Room was clean and bathroom is renovated. Elevators are pretty efficient given the fact the building has 40+ stories.

Review collected in partnership with this hotel
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Helpful?
Thank Firuz S
Mirela C, Guest Relations Manager at Park Lane Hotel, responded to this review

Thank you for the glowing review, Firuz! It's wonderful to hear you enjoyed the excellent location we have here at Park Lane! We're delighted to know our staff was a pleasure to interact with and we could accommodate all of your comfort needs. We look forward to hosting you again next time you're in town! Thank you for taking the...

Sao Paulo, SP
Reviewed 16 August 2016

i stayed in for a week in a room with a part park view. For me all services are excellent Very nice hotel and a perfect location. The breakfast is excellent but it didn´t included. And you must pay for Wifi but it has some "extras" like the mid afternoon snacks between 5 and 7PM and other things,

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Helpful?
Thank Andrea M
Mirela C, Guest Relations Manager at Park Lane Hotel, responded to this review

Thank you for sharing such a spectacular review, Andrea! We're thrilled to see you enjoyed your stay with us. There's so much to see and do in New York, but Central Park is a must visit! The view is beautiful. We're happy to see you enjoyed your breakfast as well. Again, thank you for sharing your stellar review, Andrea. We're...

Jakarta, Indonesia
Reviewed 16 August 2016

I'll recommend people to stay in this hotel Just an input, please provide mineral water in the room on daily basis Overall I had nice experience and comfortable stay in Park Lane Manhattan hotel I like Mrs. Glory, the housekeeping staff who was cleaning my room. Her friendliness gives good impression to guests. Keep improving the good works

Review collected in partnership with this hotel
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Helpful?
Thank florencead
Mirela C, Guest Relations Manager at Park Lane Hotel, responded to this review

Dear guest, thank you so much for sharing. We are delighted to see that you recommend our hotel. We truly want all of our guests to have an excellent experience. We will pass your kind words onto Mrs. Glory. Please know that we will also share your input with our management team. We look forward to hosting you again in...

Buenos Aires, Distrito Federal, Argentina
Reviewed 16 August 2016

was my second time this year at the hotel. At this time I select a higher floor room but was similar to the lower one.- Was nice to have a freeze in the room and the food and beverages at evening time.- The gym was small and without windos, must be located in the roof with the central park wiew!!...

Review collected in partnership with this hotel
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Helpful?
Thank Liliana V
Mirela C, Guest Relations Manager at Park Lane Hotel, responded to this review

Thank you for the great rating, Liliana! We're glad to hear you enjoyed your second time staying at Park Lane! It's fantastic to hear you liked our convenient amenities. We're delighted to know you've continued to enjoy our great location and lovely Central Park view. We truly value your feedback and we'll take it into consideration as we move forward...

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11/06/2017 12/06/2017
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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Dry Cleaning
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Park Lane Hotel - A Central Park Hotel, is a luxury 46-story hotel with panoramic views of legendary Central Park and the iconic New York City skyline. Spacious, elegant Guest Rooms and Guest Suites offer picture windows and superb views along with exquisite bath products, fine linens and other amenities. This iconic Hotel sits directly on the edge of beautiful Central Park, offering gracious services to ensure a fulfilling stay. From on-site dining at the renowned Park Room Restaurant to cocktails at Harry's New York Bar & Grill, the Park Lane Hotel wants to make your visit to New York an enjoyable one. We offer a Fitness Center, Mail Service, Internet Access, and more. Located directly on Central Park, in the Midtown Manhattan Business District, Park Lane Hotel is just steps from Fifth Avenue Shopping, Broadway Theaters, Museum Mile, Carnegie Hall, Radio City Music Hall, Lincoln Center and many other NYC Activities and New York Attractions. ... more   less 

Additional Information about Park Lane Hotel

Address: 36 Central Park South, 59th Street Between 5th Ave & 6th Ave, New York City, NY 10019-1600 (Formerly The Helmsley Park Lane)
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: $335 - $758 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Lane Hotel 4*
Number of rooms: 628
Reservation Options:
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Also Known As:
The Helmsley Park Lane Hotel New York City
Helmsley Park Hotel
Hotel Style:
#173 Luxury Hotel in New York City
#189 Romantic Hotel in New York City
#198 Business Hotel in New York City
#200 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Park Lane Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a high floor.”
DragonLady90292, 29 May 2017 | Read review
“View over Central Park”
Balilyn, 28 May 2017 | Read review
“Central Park view”
eslightpena, 27 May 2017 | Read review
“The view on central park is the only way to forget the catastrophic condition of the hotel”
PhilippeDouvier, 26 May 2017 | Read review
“We were never able to get air conditioning to remain low at night. (This is not a uniquely Park Lane issue.)”
872rr, 25 May 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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