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The Mansfield

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1,701 Reviews from our TripAdvisor Community

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Showing 1,437: English reviews
resident of New York, Long Island--
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 days ago NEW

Hotel has grand common spaces (game room/library, bar). Unwelcoming desk staff, uninspiring rooms, low quality bed, linens, pillows, bathroom, tv. Great location for NY, especially if you want quiet in times square area. Was not worth the money however.

Helpful?
Thank rainier1007
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago via mobile

!!!HELP REQUIRED!!! Has anybody got a valid working email address for this hotel. I have emailed several times over 3months ( general manager ) and no response. It is in regards to an upcoming booking.

Helpful?
1 Thank Snorkel22
Auckland, New Zealand
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago

Found this hotel online, most reasonable for the mid-Manhattan area, though relatively still expensive, but that's big cities these days. First I was concerned at reviews saying 'dark dingy room, noisy'...so I emailed to request a quiet room. This was granted as we looked into the back of the hotel building away from the street. The room was dark and... More 

Helpful?
Thank Rick M
Colorado
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 weeks ago

The location can't be beat. Within easy walking distance of Time's Square, 5th Avenue, Bryant Park, Broadway, etc, there are also restaurants nearby.The hotel has an old world charm, but has very tiny rooms. Something is going on with the towels. The first day, three couples had no towels. The second, we had no wash cloths. The third, we had... More 

Helpful?
Thank LizinCo
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

Do not stay at this hotel. These guys are crooks. We stayed here on a company trip on recommendation. Unfortunately a series of errors lead to the personal cards of the three guests being charged and not the approved company card. All the cards were charged the wrong amount. Leaving us hit by international transaction charges and exchange rate differences... More 

Helpful?
1 Thank Stephanie P

Travellers are raving about these New York City hotels

Melbourne, Australia
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 3 weeks ago

Hotel was in a great location, close to Times Square, Grand Central and a convenient range of subway stations that can get you anywhere you need to be. Having travelled to Tokyo we were accustomed to a small hotel room, as this one was. Not helped by having 3 suitcases and various hand luggage items. Our room was on level... More 

Helpful?
Thank Audrey A
Stirling, United Kingdom
Level Contributor
1 review
Reviewed 3 weeks ago

We stayed at the Mansfield at the end of October to early November. The hotel was ok at first we were given a room on floor 7 facing the main road. Obviously as alot of reviews say it was very noisy. After the first night I asked if we could be moved wasn't a problem we were given a back... More 

Helpful?
Thank Russell M
San Clemente, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

Dark, dinghy, bathroom was smaller than the old telephone booths. To top it off, if all of that wasn't bad enough, I couldn't sleep due to all of the outside noise. I agree with all of the other negative comments, and would add one more...poor customer service. After complaining to the hotel receptionist about my experience, all she said quote:... More 

Helpful?
1 Thank grillandchill2016
New York City, New York
Level Contributor
73 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 4 weeks ago via mobile

This hotel has a very nice, clean and cozy room with wood floors. The staff is very accommodating with all your questions and concerns. They were able to make me reservations to a nearby restaurant and also helped me with my bags. This location is nestled a few blocks away from Times Square and at an affordable price. It still... More 

Helpful?
Thank JeromeJacobs
Detroit, Michigan
Level Contributor
2 reviews
Reviewed 4 weeks ago

There was nothing about this hotel that I did not like! It is not your typical chain hotel. The building is very old (built in 1904?) so it's unique and cozy. I have been to New York many, many times and this hotel ranks top on my list. I will stay at the Mansfield again. The bed and pillows were... More 

Helpful?
Thank JJRiley2000

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free Internet
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
An architectural and historical landmark, The Mansfield is a portal to a New York City of days gone. Guests of the hotel appreciate its club-like surroundings and superb craftsmanship, as illustrated by the lobby’s detailed illuminated 16-foot ceiling and oval staircases with original terrazzo floors. The Mansfield is located just off of Fifth Avenue at 44th Street, residing within the historic preservation district of Midtown Manhattan, and deep in the heart of the Theater District. The hotel is within a short walk of the finest Fifth Avenue stores, Bryant Park, Times Square, Broadway, Grand Central Station, St. Patrick’s Cathedral, Rockefeller Center, the Empire State Building, Madison Square Garden and the Radio City Music Hall. Guests can enjoy complimentary 24-hour espresso and cappuccino in the hotel's classically-restored Beaux-Arts Club Room. ... more   less 

Additional Information about The Mansfield

Address: 12 West 44th Street, Off of Fifth Avenue, New York City, NY 10036
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: $177 - $706 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Mansfield 4*
Number of rooms: 126
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Also Known As:
The Mansfield Hotel New York City
Mansfield New York City
Mansfield Hotel New York City
Hotel Style:
#202 Luxury Hotel in New York City
#221 Family Hotel in New York City
#227 Business Hotel in New York City
#238 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Mansfield staff and other travellers.
31 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room high up and in the back. There are twelve floors.”
 of 5 bubbles LizinCo, 20 Nov 2016 | Read review
“Deluxe Guest Room back facing”
 of 5 bubbles RussellM_12, 10 Nov 2016 | Read review
“higher floors are quieter”
 of 5 bubbles D3282QYemmah, 1 Nov 2016 | Read review
“With the poor windows, don't get a room overlooking a busy street.”
 of 5 bubbles BestViews, 18 Oct 2016 | Read review
“If your room is to the rear of the building. you may be kept awake by the noise of all the condensing units on the other buildings”
 of 5 bubbles Woodssi, 18 Oct 2016 | Read review
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