We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Westin New York Grand Central

Show Prices
GreenLeadersBronze level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
The Westin New York Grand Central
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

3,147 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 2,525: English reviews
Start your review of The Westin New York Grand Central
 Click to rate
Yate Bristol
Reviewed yesterday NEW

We stayed four nights at the Westin hotel, along with our two sons and daughter-in-law. The rooms were very spacious, and clean. Close to grand central station, and the the main attractions. This was the first time we visited New York, and would definitely love to come back in the future. We did so much in the time we were...

 Report
Helpful?
Thank Gillian P
Bournemouth, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 23 November 2016

The beds were really comfortable, the room on 33rd floor was quiet by NYC standards-we requested a high room to avoid the noise. Breakfasted every day at Grand Central Station Dining Concourse, which was a short walk away. The room was spotlessly clean, spacious and well equipped, good hairdryer, (a kettle and fridge brought up grattis on request, an iron...

 Report
Helpful?
1Thank Mandyfab
About Hotel's Favourite Review
Bhumika B, Executive Assistant at The Westin New York Grand Central, responded to this review

Hello Mandyfab, Thank you for taking the time to review our hotel. am delighted to hear that you had a wonderful stay with us. I am happy to hear that our hotel’s location worked to your advantage. As we strive to excel in the areas of customer service, it great to hear such comments from our valued guests. I will...

Miami
Reviewed yesterday NEW

This hotel is just a couple of blocks from 5th Avenue. Times Square, Rockefeller Center and Central Park are all within a comfortable walk. The rooms are clean and modern with comfortable beds and bathrooms.

Review collected in partnership with this hotel
 Report
Helpful?
Thank ExpectingtheBest77
London, United Kingdom
Reviewed 2 days ago NEWvia mobile

Ok hotel. Decent rooms, clean and spacious. Good location to explore. Bar staff great, however staff on front desk and reception was no help what so ever and very rude. When I asked about check out times, I was told to look at my hotel Summary (which I didn't have) so I said I don't have it on me but...

 Report
Helpful?
Thank Sammy H
Reviewed 2 days ago NEW

A good hotel with a friendly staff and a good location. But they need a better restaurant and the parking charges are obscene. The trouble with hotels in Midtown is that you always feel as if you are being extorted. I travel a lot and around the world and I'm just tired of that feeling.

Review collected in partnership with this hotel
 Report
Helpful?
Thank lindamay3
Houston, Texas
Reviewed 2 days ago NEW

Great hotel. Nice short walk to Grand Central Station connecting to all the great touristy things to do in Manhattan. Room was very nice with a comfortable bed and in room safe and good desk if one needs to work on trip.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Bill H
Jarrow,Tyne & Wear
Reviewed 2 days ago NEWvia mobile

Stayed here for 5 nights with hubby and 2 teenagers. Was very surprised that rooms were a decent size, 2 double beds with enough floor space for my teenagers dirty clothes and wet towels! Very nice staff, always ready to help. Prob my only negative was there was not much of a lobby sitting area, few seats around the edges...

 Report
Helpful?
Thank lrobertson3006
Los Angeles, California
Reviewed 2 days ago NEW

We are seasoned visitors to NYC, and this was our first time to stay in THIS PART of Manhattan. We couldn't have been more satisfied. Westin NYC Grand Central is a block away from Grand Central Terminal, the Chrysler Bldg., Subway access, and a hundred places to shop and eat; and it's a ten minute walk to Time Square. The...

Review collected in partnership with this hotel
 Report
Helpful?
Thank jimmybQ7376UK
East Providence, Rhode Island
Reviewed 2 days ago NEW

This is a wonderful NYC hotel- great service- omfortable sleeping- spacious rooms- nice bathrooms-perfect location! Met our special requests for adjacent rooms. No complaints. Would definitely stay their again!

Review collected in partnership with this hotel
 Report
Helpful?
Thank 867mll
Essex
Reviewed 2 days ago NEW

We was recommended this hotel, and we was not disappointed, even though there was lots of people checking in as we were, they had plenty of people assisting and we was in our room within 15 minutes of arriving. Rooms are very spacious and clean, We was told to ask for a higher room as it can get a little...

 Report
Helpful?
Thank jollytrav1967

931 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (689)
Viewed
View from Room (112)
Viewed
Hotel & Grounds (74)
Viewed
Room/Suite (173)
Viewed
Bathroom (51)
Viewed
Dining (8)
Viewed
9:36
Videos (2)
Viewed
Other (269)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (215)
Viewed
Amenities (17)
Viewed
Deluxe Corner Room (25)
Viewed
Deluxe Double Double Room (30)
Viewed
One Bedroom Suite (40)
Viewed
Presidential Suite (66)
Viewed
Dining (6)
Viewed
The Hotel (31)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (27)
Viewed
Room/Suite (7)
Viewed
Hotel & Grounds (6)
Viewed
Business Centre/Function Rooms (2)
Viewed
Dining (2)
Viewed
Other (10)
Check In Check Out
Hotels you might also like...
Travellers also viewed these New York City hotels
Midtown
The Westin New York at Times Square
The Westin New York at Times Squ...
#186 of 467 in New York City
1,989 reviews
Midtown
Grand Hyatt New York
Grand Hyatt New York
#314 of 467 in New York City
8,230 reviews
Midtown
W New York
W New York
#315 of 467 in New York City
4,148 reviews
Show Prices
Show Prices
Show Prices
Midtown
Hilton New York Grand Central
Hilton New York Grand Central
#311 of 467 in New York City
2,317 reviews
Midtown
InterContinental New York Barclay
InterContinental New York Barcla...
#95 of 467 in New York City
726 reviews
Midtown
Fitzpatrick Grand Central Hotel
Fitzpatrick Grand Central Hotel
#54 of 467 in New York City
2,074 reviews
Show Prices
Show Prices
Show Prices

Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin New York Grand Central hotel is located in the heart of midtown Manhattan. Our hotel is ideal for both leisure and business travelers as it is ideally located near Grand Central Terminal. ... more   less 

Additional Information about The Westin New York Grand Central

Address: 212 East 42nd Street, Between 2nd Ave and 3rd Ave, New York City, NY 10017-5803
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: $308 - $755 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin New York Grand Central 4.5*
Number of rooms: 774
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Starwood, Expedia, Hotwire, Travelocity, Hotels.com, TravelUp, Priceline, Despegar.com, Cheap Tickets, Cancelon, TripOnline SA, getaroom.com, HotelQuickly and Evoline ltd so you can book your The Westin New York Grand Central reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The New York Helmsley Hotel New York City
The Hotel New York City
New York Helmsley Hotel
Hemsley New York
Helmsley Hotel New York
The New York City Helmsley
Helmsley New York
Hotel Style:
#62 Green Hotel in New York City
#152 Luxury Hotel in New York City
#156 Romantic Hotel in New York City
#165 Family Hotel in New York City
#173 Business Hotel in New York City
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Westin New York Grand Central staff and other travellers.
79 questions
Ask a question
Exeter, United Kingdom

See all questions (79)

Questions? Get answers from The Westin New York Grand Central staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Probably best to have a room on a higher floor, as can be a little noisey.”
GillianP343, 25 Apr 2017 | Read review
“High floor for a great view”
ExpectingtheBest77, 25 Apr 2017 | Read review
“Higher floor for great view and less street noise”
jollytrav1967, 24 Apr 2017 | Read review
“Room was OK, although bathroom door was broken and bathroom appeared not to have been cleaned. Both these issues were dealt with in an appropriate manner.”
michaelcW8460TJ, 20 Apr 2017 | Read review
“We left one it was well worth what we left.”
160joans, 19 Apr 2017 | Read review
5 of 5