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The Westin New York Grand Central

3,657 reviews
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Traveller (835)
Room & Suite (591)
Dining (18)
Overview
  • Excellent41%
  • Very good39%
  • Average13%
  • Poor4%
  • Terrible3%
Travellers talk about
“chrysler building”(270 reviews)
“great location”(527 reviews)
“new york”(523 reviews)
Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4.5 Star Hotel
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Offers from The Westin New York Grand Central
Special Offer: Breakfast for 2 Included
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,657)Write a Review
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All reviewschrysler buildinggreat locationnew yorkheavenly bedtimes squarespg membermini barcorner roomgood sizebryant parkeast sidelate checkhigh floortwo blockshousekeeping staffby nyc standardstwo double beds
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221 - 225 of 2,940 reviews
Reviewed 29 August 2017

Clearly when you stay at the Westin on 42nd street your paying for location. Nothing available under 225 with any discounts or deals you can dream up. ALL food and drinks were overpriced, which is understandable in New York. This hotel is in close proximity...More

2  Thank Joe700
Reviewed 29 August 2017

Excellent location with one block from Grand Central. Room is clean and comfortable. A standard Westin service level. No executive lounge and business center is one disadvantage. My room has nice city view with east river in the distance.

Thank yenhy747
Reviewed 29 August 2017

This was our first time visiting NYC, although we visit the USA regularly. The hotel was about a five to ten minute walk from Grand Central Station and about twenty minutes from Times Square. It was easy to get buses and subway trains close to...More

2  Thank Fbuzzard
Response from Bhumika B, Executive Assistant at The Westin New York Grand CentralResponded 30 August 2017

Hello Fbuzzard, Thank you for taking the time out to review our hotel. I am delighted to hear that you found the location of our property to convenient during you stay with us. However, . I am sorry to hear of the issues that you...More

Reviewed 29 August 2017

Our stay was made rather unpleasant by a member of concierge who took an obnoxious and rather aggressive manner with regards expectations of a 'tip'. When offered a tip he took umbridge at the amount offered. If there is a scale for 'tipping' then this...More

1  Thank Mrkapplt
Response from Bhumika B, Executive Assistant at The Westin New York Grand CentralResponded 1 September 2017

Hello Mrkapplt, Thank you for reaching out to us. I am sorry here of the unpleasant experience that you encountered with an associate. Our Director of Front Office would like to have a opportunity to look into this situation and address it promptly. Please feel...More

Reviewed 28 August 2017

We had a great time on a mini vacation. This hotel is close to eveything so we could walk to most of the places. Close to good places to eat . Friendly staff. A little noise at night but that's part of the city. We...More

1  Thank Liz8314
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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$183 - US$529 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#61 Green Hotel in New York City
#82 Family Hotel in New York City
#152 Romantic Hotel in New York City
#158 Luxury Hotel in New York City
#168 Business Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$183 - US$529 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#61 Green Hotel in New York City
#82 Family Hotel in New York City
#152 Romantic Hotel in New York City
#158 Luxury Hotel in New York City
#168 Business Hotel in New York City
Room types
Suites, Non-Smoking Rooms
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Traveller (835)
Room & Suite (591)
Dining (18)
Pool & Beach (1)
Amenities (17)
Business Centre & Event Rooms (7)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
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Weegie74
13 February 2018|
AnswerShow all 2 answers
Response from JoeA43 | Reviewed this property |
Hello! I booked the room using Hotwire I really don't have anyone specific to contact. I suppose you can call the hotel direct to see if they can give you a good rate. Hotwire offers rooms based on availability. Each time... More
0
Votes
Tee P
4 February 2018|
AnswerShow all 3 answers
Response from | Reviewed this property |
Hi TeeP, I do not recall what that is, but I am sure you can pay with cash.
0
Votes
rainey966
30 January 2018|
AnswerShow all 5 answers
Response from casmary | Reviewed this property |
We were not charged a breakage fee. Enjoy
0
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Room Tips
"Make sure you read all about the mini bar"
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"stay up high above 10- NYC is noisy"
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"Don't expect dead silence - it's NYC. Traffic noise persists at all hours, even from 40th floor, but..."
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"Corner room is the best"
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