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Great room on 37 floor over looking Chrysler building. Amazing views. Room good size and very clean. Great location of hotel, close to Grand Central and 10 minute walk to other attractions.
Staff great all round, really friendly and helpful. The porter chaps are so...More
Stayed here for 4 nights as a family of four 24th floor superior room with a great view of the Chrysler Building. Room very nice not massive but as 1st time stay in New York may well be the norm, bathroom nice good powerful shower...More
I've now twice stayed this year while traveling for business in NYC at the Westin GC. The location can't be beat and the hotel looks from the outside and the lobby to be sleek and new. But the overall service and amenities offered is not...More
Thank Jennifer L
Response from Bhumika B, Executive Assistant at The Westin New York Grand CentralResponded 22 August 2017
Hello Jennifer L,
Thank you for taking the time out to review our hotel. I am sorry to hear of the issues that you encountered during your stay with us. I would be delighted to look further into detail in your stay. Please feel free...More
Comfortable and sparkling clean. Great brand of soaps. Friendly staff. Very comfortable beds. No pool, but gym. We wete so exhausted from walking miles throughout NYC that we never made it to the gym. Who could ask for anything more?
Booked till Hotel in New York for six nights, totally misleading information. Buffet breakfast is totally ridiculous. Its nothing like Buffet. Its only 3 items per person allowed. ?? There is a guy serving in the breakfast area in the morning. Has full tattoos on...More
Response from Bhumika B, Executive Assistant at The Westin New York Grand CentralResponded 21 August 2017
I am sorry to hear that breakfast information was misleading on the website where the reservation was booked. I have ask our management team to look further into it so that it may be addressed promptly. We do apologize for any inconvenience that...More
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the
affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Hello! I booked the room using Hotwire I really don't have anyone specific to contact. I suppose you can call the hotel direct to see if they can give you a good rate. Hotwire offers rooms based on availability. Each time... More
Hello! I booked the room using Hotwire I really don't have anyone specific to contact. I suppose you can call the hotel direct to see if they can give you a good rate. Hotwire offers rooms based on availability. Each time it's different and you don't know what hotel you'll get until you pay. I requested a four star hotel and the Westin was offered. I've used that site many times and have always been satisfied.