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The Westin New York Grand Central

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2,903 Reviews from our TripAdvisor Community

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Showing 2,302: English reviews
Ennis, Ireland
Reviewed 9 July 2016

Stayed here on a recent family holiday to New York . Hotel is well located and very close to lots of top attractions such as' times square grand central' the top of the rock and many more . Rooms are clean and comfortable with great views of city .Staff were helpful and friendly at all times . A great location...

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4Thank pacha835
Reviewed 8 July 2016

Got in a little past midnight for a weekend stay. We were checked in by Rhonda at the front desk. She was extremely nice, helpful and funny! She made sure we received the best accomodations for my reservation and was even able to throw in a perk. I love all Westin hotels but She really made a difference in my...

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2Thank Sara L
Washington
Reviewed 6 July 2016

The hotel is beautiful and in a great location, but we would especially like to thank Courtney at the front desk. She was extremely helpful when we had a hiccup with our reservation and helped to make our trip very special. Thanks a ton, Courtney!!

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3Thank ehaberman7
Reviewed 5 July 2016

Stayed here for a convention. I loved the large, modern fitness center and the spacious rooms. Lots of restaurants and cafes nearby. I recommend visiting the Grand Central shops/market/food court. Taxis are always easy to catch (and usually waiting in front of the hotel).

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1Thank Shehzin J
Farnham , surrey
Reviewed 4 July 2016

Came here with my daughter for her 18th Birthday, easy check in , good size room with amazing views of the Chrysler building and Hudson River, great hotel very good position to see all the sights , we walked to most sights best way to see it all . Food was expensive in hotel but then it's New York, plenty...

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2Thank cathfan
Greenville, South Carolina
Reviewed 4 July 2016

upgraded to a suite on the top floor with a view of the Empire State Building. very centrally located for us since we saw 2 Broadway shows. nice cafe on the first floor plus many restaurants nearby. the front desk was very helpful

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1Thank babs014
Providence, Rhode Island
Reviewed 4 July 2016

Stayed at the Westin Grand Central over the July 4th weekend. When my taxi arrived, a balding blonde doorman was yelling at the driver to drop me on the street, not in the driveway. The driver rightly ignored him, and brought me to the safety of the driveway. The doorman ignored me at that point, and I hauled my luggage...

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2Thank banker1225
Woodstock, Vermont
Reviewed 3 July 2016

i was in NYC to attend a bridal shower. Together with a friend, we shared the cost of the room. We were quite pleased with the positive, friendly staff who always answered questions pleasantly. Our room was spacious and clean. We treated ourselves to room service coffee each morning (I did find the $8 service charge a bit high). Our...

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1Thank LabLover61
Stockholm, Sweden
Reviewed 3 July 2016

The room is large and the bathroom is good. The bed has a high standard. The cleaning is definitely not good enough. The reception when entering is friendly and effiecient. The lobby is not a place to relax in, when you have to wait for someone.

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Thank hakan11828
Reviewed 1 July 2016 via mobile

Couldn't fault this hotel, clean and tidy. Towels were changed everyday and the beds were very comfy! Right near grand central station and could see the Chrysler building from our room also right near everything, Times Square was just a short walk also lots of nice restaurants and coffee shops near by (Starbucks every 2 seconds haha) 😊 would definitely...

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2Thank Tash1995

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin New York Grand Central hotel is located in the heart of midtown Manhattan. Our hotel is ideal for both leisure and business travelers as it is ideally located near Grand Central Terminal. ... more   less 

Additional Information about The Westin New York Grand Central

Address: 212 East 42nd Street, Between 2nd Ave and 3rd Ave, New York City, NY 10017-5803
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: $252 - $847 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin New York Grand Central 4.5*
Number of rooms: 774
Reservation Options:
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Also Known As:
The New York Helmsley Hotel New York City
The Hotel New York City
New York Helmsley Hotel
Hemsley New York
Helmsley Hotel New York
The New York City Helmsley
Helmsley New York
Hotel Style:
#62 Green Hotel in New York City
#154 Luxury Hotel in New York City
#157 Romantic Hotel in New York City
#166 Family Hotel in New York City
#174 Business Hotel in New York City
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go with the higher floors, definitely worth it.”
 of 5 bubbles Traveler31782, 20 Jan 2017 | Read review
“When We checked in the lady on the desk allocated us a room with a view. We were able to look up 42nd street and had a fabulous view of the Chrysler Building. Should We come back to New York this is the Hotel We'd try to stay in.”
 of 5 bubbles 129nigels, 19 Jan 2017 | Read review
“High Floor to avoid having to wait for multiple elevators down that are already packed”
 of 5 bubbles lsfcmh, 19 Jan 2017 | Read review
“If you can get a corner king. They are awesome ”
 of 5 bubbles matthewa_13, 18 Jan 2017 | Read review
“Head up 2nd Avenue for a "real people" (if still expensive) neighborhood, with interesting restaurants.”
 of 5 bubbles DanteA, 17 Jan 2017 | Read review
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