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The Westin New York Grand Central

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Traveller (855)
Room & Suite (587)
Dining (19)
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Overview
  • Excellent42%
  • Very good38%
  • Average13%
  • Poor4%
  • Terrible3%
Travellers talk about
“chrysler building”(276 reviews)
“great location”(540 reviews)
“new york”(530 reviews)
AMENITIES
Wifi
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Additional information
Offers from The Westin New York Grand Central
Special Offer: Breakfast for 2 Included
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Offers from The Westin New York Grand Central
Special Offer: Breakfast for 2 Included
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,848)
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All reviewschrysler buildinggreat locationnew yorkheavenly bedtimes squarespg membercorner roommini bargood sizebryant parklate checkhigh floortwo blocksfitness centerhousekeeping staffby nyc standardstwo double beds
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421 - 425 of 3,119 reviews
Reviewed 14 August 2017

The Westin Grand Central's seemingly untrained and unpleasant staff, mildewy rooms, lumpy beds, threadbare linens, buckled carpets, worn furniture, peeling wall coverings and attitude of indifference or downright rudeness from staff is just way too easy to avoid by staying somewhere else in Manhattan. There...More

2  Thank bryanUs
Response from Bhumika B, Executive Assistant at The Westin New York Grand CentralResponded 16 August 2017

Hello bryanUs, Thank you for taking the time out to review our hotel. I am sorry to hear of the issues that you encountered during your stay with us. I would be delighted to look further into detail in your stay. Please feel free to...More

Reviewed 13 August 2017 via mobile

This was our first time in New York and we couldn't have picked a better hotel. Check in was very quick, easy and friendly. The room was a good size and had a huge comfy king size bed, just what was needed after walking miles...More

1  Thank JPloves2travel
Reviewed 13 August 2017 via mobile

We stayed at this hotel for three nights. Hotel is in a great location, rooms are comfortable and well decorated. We were on the 18th floor and had a great view of the Empire State Building. Staff were all very courteous and friendly. I will...More

1  Thank Ian R
Reviewed 12 August 2017

One night stay. Very well positioned for business and sightseeing. Room on corner gave excellent views. Food options good, if a little expensive and not food at night (note for late arrivals - no room service). WIR - yes.

Thank DoesNotGetOutMuch
Reviewed 11 August 2017

Stayed in Westin Grand Central station for one night as part of business trip. Overall, had a good experience and I would give them a strong 4 star rating. Pro's - I had king bed in the room and it was a large room (especially...More

3  Thank Pavel P
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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$243 - US$601 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#61 Green Hotel in New York City
#82 Family Hotel in New York City
#152 Romantic Hotel in New York City
#168 Business Hotel in New York City
#171 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$243 - US$601 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#61 Green Hotel in New York City
#82 Family Hotel in New York City
#152 Romantic Hotel in New York City
#168 Business Hotel in New York City
#171 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (855)
Room & Suite (587)
Dining (19)
Pool & Beach (1)
Amenities (17)
Business Centre & Event Rooms (7)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
neera a
24 May 2018|
AnswerShow all 5 answers
Response from Boris P | Reviewed this property |
No I have not found that to be true in any New York Hotel. However it is customary to tip Bellmen, maids and other service providers in hotel for normal services. Tips are actually part of the expected compensation for... More
0
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neera a
24 May 2018|
AnswerShow all 5 answers
Response from fergieleedsfan | Reviewed this property |
Yes
0
Votes
mags10
16 May 2018|
AnswerShow all 5 answers
Response from Sabrina M | Reviewed this property |
No, that fee is mandatory. You can use it for room service each day
1
Vote
Room Tips
"Go high (floor)"
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"Request a hight floor and in a quiet area!"
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"Ask for a room in the back--either on its east or west sides or on 41st Street. 41st may be quieter."
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"Would be nice if rooms freshened again in the evening"
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