We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The Westin Grand Central's seemingly untrained and unpleasant staff, mildewy rooms, lumpy beds, threadbare linens, buckled carpets, worn furniture, peeling wall coverings and attitude of indifference or downright rudeness from staff is just way too easy to avoid by staying somewhere else in Manhattan. There...More
2 Thank bryanUs
Response from Bhumika B, Executive Assistant at The Westin New York Grand CentralResponded 16 August 2017
Thank you for taking the time out to review our hotel. I am sorry to hear of the issues that you encountered during your stay with us. I would be delighted to look further into detail in your stay. Please feel free to...More
This was our first time in New York and we couldn't have picked a better hotel. Check in was very quick, easy and friendly. The room was a good size and had a huge comfy king size bed, just what was needed after walking miles...More
We stayed at this hotel for three nights. Hotel is in a great location, rooms are comfortable and well decorated. We were on the 18th floor and had a great view of the Empire State Building. Staff were all very courteous and friendly. I will...More
One night stay.
Very well positioned for business and sightseeing.
Room on corner gave excellent views.
Food options good, if a little expensive and not food at night (note for late arrivals - no room service).
WIR - yes.
Stayed in Westin Grand Central station for one night as part of business trip. Overall, had a good experience and I would give them a strong 4 star rating.
- I had king bed in the room and it was a large room (especially...More
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the
affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
No I have not found that to be true in any New York Hotel. However it is customary to tip Bellmen, maids and other service providers in hotel for normal services. Tips are actually part of the expected compensation for... More
No I have not found that to be true in any New York Hotel. However it is customary to tip Bellmen, maids and other service providers in hotel for normal services. Tips are actually part of the expected compensation for such services.