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The Westin New York Grand Central

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Traveller (855)
Room & Suite (587)
Dining (19)
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Overview
  • Excellent42%
  • Very good38%
  • Average13%
  • Poor4%
  • Terrible3%
Travellers talk about
“chrysler building”(276 reviews)
“great location”(540 reviews)
“new york”(530 reviews)
AMENITIES
Wifi
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Additional information
Offers from The Westin New York Grand Central
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from The Westin New York Grand Central
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,847)
There are newer reviews for The Westin New York Grand Central
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3,118 results
Traveller rating
1,261
1,160
429
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111
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1,261
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429
157
111
Show reviews that mention
All reviewschrysler buildinggreat locationnew yorkheavenly bedtimes squarespg membercorner roommini bargood sizebryant parklate checkhigh floortwo blocksfitness centerhousekeeping staffby nyc standardstwo double beds
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431 - 435 of 3,118 reviews
Reviewed 6 August 2017

Pros: Love the beds, Standard high quality Westin room, location Cons: Underwhelming restaurant and foyer If your just looking for a place to sleep this hotel is fine. The rooms keep the high standard that you would expect of a Westin. However the rest of...More

Thank LucBjorn
Response from Bhumika B, Executive Assistant at The Westin New York Grand CentralResponded 7 August 2017

Hello LucBjorn, Thank for you for taking your time to review our property. I delighted to hear that you enjoyed our Westin Heavenly bed and our hotel's location. However, I am sorry to hear that our restaurant and foyer were did not meet your expectations....More

Reviewed 5 August 2017

Excellent location. Clean and spacious rooms and a friendly staff. A short walk to grand Central. A great fitness room. Anything you may want is nearby or a short ride on the subway. Could not ask for a better NYC experience!

1  Thank James C
Reviewed 5 August 2017 via mobile

Not the best location. Breakfast sucks and not good value for money. On the up, it's eight blocks from times square and grand central station is ver close by. Don't advise going there in June if looking for business traveller accommodation.More

Thank PumlaNgwenya
Response from David L, Front Office Manager at The Westin New York Grand CentralResponded 6 August 2017

Hello PumlaNgwenya, Thank you for taking the time out to review our hotel. I am sorry to hear of the issues that you encountered during your stay with us. I would be delighted to look further into detail in your stay. Please feel free to...More

Reviewed 30 July 2017

My family and I stayed here for ten nights. Our room consisted of 2 double beds which would cater for 4 adults. We found the room was very clean and spacious for Manhattan hotel room sizes. We asked for a fridge for medication and a...More

1  Thank Rohde1992
Reviewed 30 July 2017 via mobile

I was expecting MUCH better coming from a Westin hotel but i guess not all hotels are equals depending on where you stay. Checking in was quick & efficient. I was recognized for being a SPG Gold member & offered the choice of drink, points...More

Thank Evey B
Response from Bhumika B, Executive Assistant at The Westin New York Grand CentralResponded 31 July 2017

Hello Audreyoz77, Thank you for taking your time to review our property. I am delighted to hear that our Front Desk recognized your status. However, I am sorry to hear that your room did not meet you expectations. I will certainly forward your feedback to...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$242 - US$604 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#61 Green Hotel in New York City
#82 Family Hotel in New York City
#152 Romantic Hotel in New York City
#168 Business Hotel in New York City
#171 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$242 - US$604 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#61 Green Hotel in New York City
#82 Family Hotel in New York City
#152 Romantic Hotel in New York City
#168 Business Hotel in New York City
#171 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
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Traveller (855)
Room & Suite (587)
Dining (19)
Pool & Beach (1)
Amenities (17)
Business Centre & Event Rooms (7)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
neera a
24 May 2018|
Answer
Response from Lois B | Reviewed this property |
No not exactly but they are rude.
0
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neera a
24 May 2018|
AnswerShow all 4 answers
Response from andyhughes2017 | Reviewed this property |
I think so
0
Votes
mags10
16 May 2018|
AnswerShow all 5 answers
Response from Sabrina M | Reviewed this property |
No, that fee is mandatory. You can use it for room service each day
1
Vote
Room Tips
"Go high (floor)"
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"Request a hight floor and in a quiet area!"
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"Ask for a room in the back--either on its east or west sides or on 41st Street. 41st may be quieter."
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"Would be nice if rooms freshened again in the evening"
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