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Pros: Love the beds, Standard high quality Westin room, location
Cons: Underwhelming restaurant and foyer
If your just looking for a place to sleep this hotel is fine. The rooms keep the high standard that you would expect of a Westin. However the rest of...More
Response from Bhumika B, Executive Assistant at The Westin New York Grand CentralResponded 7 August 2017
Thank for you for taking your time to review our property. I delighted to hear that you enjoyed our Westin Heavenly bed and our hotel's location. However, I am sorry to hear that our restaurant and foyer were did not meet your expectations....More
Excellent location. Clean and spacious rooms and a friendly staff. A short walk to grand Central. A great fitness room. Anything you may want is nearby or a short ride on the subway. Could not ask for a better NYC experience!
Not the best location. Breakfast sucks and not good value for money. On the up, it's eight blocks from times square and grand central station is ver close by. Don't advise going there in June if looking for business traveller accommodation.More
Response from David L, Front Office Manager at The Westin New York Grand CentralResponded 6 August 2017
Thank you for taking the time out to review our hotel. I am sorry to hear of the issues that you encountered during your stay with us. I would be delighted to look further into detail in your stay. Please feel free to...More
My family and I stayed here for ten nights. Our room consisted of 2 double beds which would cater for 4 adults. We found the room was very clean and spacious for Manhattan hotel room sizes. We asked for a fridge for medication and a...More
I was expecting MUCH better coming from a Westin hotel but i guess not all hotels are equals depending on where you stay.
Checking in was quick & efficient. I was recognized for being a SPG Gold member & offered the choice of drink, points...More
Thank Evey B
Response from Bhumika B, Executive Assistant at The Westin New York Grand CentralResponded 31 July 2017
Thank you for taking your time to review our property. I am delighted to hear that our Front Desk recognized your status. However, I am sorry to hear that your room did not meet you expectations. I will certainly forward your feedback to...More
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the
affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.