Royalton New York
44 West 44th Street, New York City, NY 10036-6604
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Avg. S$365 /night, 9/13 - 9/14
S$698
per night
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per night
S$284
per night
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4.0
#261 of 505 hotels in New York CityLocation
Cleanliness
Service
Value
Exclusive from the very start, the Royalton began as upscale residences overlooking 43rd and 44th Streets before becoming the sophisticated boutique hotel it is today. A canvas showcasing the work of well-known design firm Roman and Williams, the Royalton plays with light and texture to create an intimate and urbane mood from the moment you walk through the door, while Charlotte Macau’s attention to detail in our luxury rooms offer a sleek and timeless style with maximum comfort.
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Property amenities
Paid public parking nearby
Wifi
Fitness Centre with Gym / Workout Room
Taxi service
Business Centre with Internet Access
24-hour security
Baggage storage
24-hour front desk
Parking
Paid wifi
Non-smoking hotel
Doorperson
Dry cleaning
Ironing service
Room features
Air conditioning
Housekeeping
Safe
VIP room facilities
Iron
Refrigerator
Flatscreen TV
On-demand films
Laptop safe
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Languages Spoken
English, Spanish
Location
44 West 44th Street, New York City, NY 10036-6604
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
LaGuardia Airport
9.4 km•
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Teterboro Airport
12.5 km•
See all flights
42nd St – Bryant Park
3 min•New York City Subway
Car Hire
541 Restaurants
within 0.5 kilometers
Reviews
4.0
3,321 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Royalton New York garners approval for its excellent service and prime location, favored by guests for its proximity to attractions and transit. However, opinions diverge regarding the ambiance and rooms; some find the decor cozy yet outdated, urging a refresh.
While the beds are comfortable and the rooms tidy, visitors often express discontent with the value, citing steep prices that don't align with the dated amenities and lack of dining options. Despite the clean environment, the hotel's entrance and signage leave guests puzzled.
Location
Central
Atmosphere
Outdated
Rooms
Dated
Value
Expensive
Cleanliness
Meticulous
Service
Helpful
Amenities
Underwhelming
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Detailed Reviews
My boyfriend and I stayed here for a weekend late last year and we had a great time. The lobby is very pretty and upon check-in we were upgraded to the disco whirlpool room. The pricing was transparent and fair; my boyfriend actually fell ill on our last night and they kindly extended our stay by two nights without incurring surcharge fees for daily price difference.
Room: The room was very cold upon entering, and we couldn't seem to get the heating unit to work well during our stay. The size of the room was generous for NYC, though the view was of the wall of another building. Everything was clean, but some furniture pieces looked tired and slightly worn. Bathroom amenities were scarce, though they had candles and matches, which we appreciated. The staff was very friendly and brought up wood for the fire our first night. The bed area was very put together and the bed was a dream to sleep on and get comfortable in. The TV was updated and we streamed a few movies during our stay.
The bathroom was where the age showed, as the floor was cold and uneven, the countertops looked dated, the toilet was definitely a decade or more old, and the whirlpool tub wall paneling uneven and frankly, cheap looking. In photos it doesn't show, which would make for good social media posts, if that matters to you.
Some four star hotels go above and beyond in amenities/extras/ service/ utilities and some don't. This was an average four star hotel of middling quality. Worth the price, but I wouldn't personally go back if wanted a staycation in the city (i.e. a leisure stay). Now, if my apartment flooded and I needed to stay somewhere for a night without breaking the bank, this would be a go-to.
Room: The room was very cold upon entering, and we couldn't seem to get the heating unit to work well during our stay. The size of the room was generous for NYC, though the view was of the wall of another building. Everything was clean, but some furniture pieces looked tired and slightly worn. Bathroom amenities were scarce, though they had candles and matches, which we appreciated. The staff was very friendly and brought up wood for the fire our first night. The bed area was very put together and the bed was a dream to sleep on and get comfortable in. The TV was updated and we streamed a few movies during our stay.
The bathroom was where the age showed, as the floor was cold and uneven, the countertops looked dated, the toilet was definitely a decade or more old, and the whirlpool tub wall paneling uneven and frankly, cheap looking. In photos it doesn't show, which would make for good social media posts, if that matters to you.
Some four star hotels go above and beyond in amenities/extras/ service/ utilities and some don't. This was an average four star hotel of middling quality. Worth the price, but I wouldn't personally go back if wanted a staycation in the city (i.e. a leisure stay). Now, if my apartment flooded and I needed to stay somewhere for a night without breaking the bank, this would be a go-to.
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Date of stay: December 2019
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Andrew Brady, Other at Royalton New York
Responded 5 Nov 2020
Dear Marisa, Thank you for taking the time to share your feedback. We are excited to hear that your boyfriend and you had a great time at Royalton hotel and also enjoyed our beautifully appointed suite equipped with a fireplace and a soaking tub! Their space and decor truly make for a stunning accommodation and our fireplaces are a cozy addition to ensure that our guests are having the most relaxing stay possible. It's unfortunate that you've noticed a decline in the quality of our accommodations. We care about the comfort of our guests so we will address your concerns with our team moving forward. We hope for the opportunity to host you again in the near future for a memorable stay and thank you again for the feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff and location are great. You can't get more central. If you want to be in the thick of Manhattan, this is the place. The rooms are comfortable. I chose this hotel purely for proximity to my office, though, not because I wanted a fun scene. The main reason I'd hesitate to come back is that the food service is not very accommodating of hotel guests. The nice day restaurant turns into a bar at 4pm, full of city workers drinking and loud music. You're not allowed to eat at the restaurant tables. And it's so dark. It's very much like walking through a nightclub to get to your room. I don't expect to sit at low bar tables to have dinner in a hotel I'm staying in, with loud music. I was there for work, but it's not very inviting for families either. What makes it worse is the lack of room service (most of this seems to be the norm in NY), so you really have nowhere to go for a quick, relaxed meal after work before bed. You have to go out. The breakfasts were ok, but expensive (like all food in NY). My main issue was that I felt like I was staying in a bar with bedrooms in the evenings, rather than a hotel. It's also a concern security-wise, to be a woman staying in a hotel alone and with a bar full of drinkers/party people downstairs, who are able to get in lifts and make it all the way to my hotel room door without any staff/key passes to enter the lifts, etc. It's not unusual to be able to walk in a hotel and access lifts (although in Asia, at least, you normally have to have a key card to move a lift), etc, but it is unusual to go from that bar-type scene to a bedroom door. I wouldn't want to stay there with kids. As I said, this is very much New York , but that doesn't make it any more inviting for me as a European there for formal work meetings. I can imagine a big group of friends looking for a fun, boozy weekend would love this place.
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Review collected in partnership with this hotel
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SiobhanD393, General Manager at Royalton New York
Responded 24 Feb 2020
Thank you for sharing your feedback. We regret that your experience with us was less than ideal. We're disappointed to hear the service you received wasn't up to par. Providing our guests with exceptional service is something we take seriously. Please know this will be addressed with the appropriate members of our team so we may improve for the future. We hope you'll give us another chance to show you the service we're truly capable of providing.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Standard room size with minimum amenities. Bathroom is not cleaned and maintaining the cleanliness is not feasible due to poor design of the room and unpractical selections. Housekeeping staffs do come early, be sure to place privacy card on the outside of the door if you are still in your room. Staffs are friendly and accommodating to make your stay as comfortable as possible.
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Review collected in partnership with this hotel
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Andrew Brady, Guest Services / Front Office at Royalton New York
Responded 14 Aug 2021
Greetings Vacay478, Thank you for taking the time to review your stay here at The Royalton. I want to sincerely apologize for the inconveniences you experienced with your room accommodations. As cleanliness and maintenance mean a great deal to us, your room should've been no exception. It is with every intention that we continue to make your stay as comfortable as possible. I would love the opportunity to welcome you back in the future and personally handle the details of your reservation. Please email me at ABrady@Royalton-NYC.com if you allow us the pleasure of hosting you again. We will ensure your stay is perfect in every aspect. Looking forward to hearing from you soon. Until then, stay healthy and safe travels.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We just stayed overnight in Loft Room 902 and we not impressed with the overall experience. Our room smelled of smoke, the bed was not a king as sold, and the overall cleanliness of not only the room but the overall common areas was sub-par. The carpets were dirty and the bathroom in need of major grout repair.
Further, it's just shy of offensive to leave water bottles out (a standard complimentary offering at 9 out of 10 hotels at which we've stayed) without any indication that there's an exorbitant charge associated.
The nickel-and-dime aspect of that exercise is disrespectful, particularly considering the $400 room cost + the $40 facilities fee.
Even worse, the hallways reeked of the smell of marijuana, and the elevators are so small that I could barely get me and my luggage inside at the same time.
Also, there are no signs indicating the location of the checkin desk. Upon checkin, we were given keys for a standard room, not for the loft room we booked. We had to point out the issue.
Further, it's just shy of offensive to leave water bottles out (a standard complimentary offering at 9 out of 10 hotels at which we've stayed) without any indication that there's an exorbitant charge associated.
The nickel-and-dime aspect of that exercise is disrespectful, particularly considering the $400 room cost + the $40 facilities fee.
Even worse, the hallways reeked of the smell of marijuana, and the elevators are so small that I could barely get me and my luggage inside at the same time.
Also, there are no signs indicating the location of the checkin desk. Upon checkin, we were given keys for a standard room, not for the loft room we booked. We had to point out the issue.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SiobhanD393, General Manager at Royalton New York
Responded 12 Jan 2020
We appreciate the feedback, Jessica. It's unfortunate your time with us was less than ideal. We care about the satisfaction and happiness of our guests. We regret that your room wasn't refreshed properly. It's important to us that we offer our guests a quality experience so we'll address your concerns with the appropriate members of our team moving forward. We hope you give us another opportunity to share a more positive experience with you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I've stayed here since 2003, several times a year, and would go nowhere else. It's in an ideal central location that manages also not to be too noisy/congested. The staff, many of whom are longstanding, are welcoming, friendly, helpful & sensible. There is a wide variety of rooms, depending on cost & one's requirements, and I am always given my preferred onw.
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Review collected in partnership with this hotel
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
For the price you were expect exceptional service, design and special touches. This hotel has none of those things. Staff were perfectly nice but we were there for a special occasional and disappointed at the lack of effort to make our staff special. The room is small, with a fairly comfy king bed, uncomfortable couch and HUGE soaking tub but neither the design nor decoration seemed thought about. There is no room service or even a coffee maker. Bottles of water are left without even the benefit of a price to open them and for a room that’s clearly for two guests, there was only one robe and slippers. All small details but for the price I expected those details to be looked after (what justifies the price then?). To make matters worse, they charge a $30 “resort” or “facility” fee but there are no special facilities to use! Not a terrible hotel or anything but kind of a rip off.
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Review collected in partnership with this hotel
Date of stay: January 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SiobhanD393, General Manager at Royalton New York
Responded 28 Jan 2020
We appreciate you taking the time to share your feedback. We're disappointed to hear that your experience was tarnished by your interactions with some members of our team. Please know that we are dedicated to providing only the most attentive and courteous service to each individual staying in our hotel so we'll be sure to discuss your concerns moving forward. We hope you'll give us another opportunity to host you in the future for a more positive experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The location of this hotel was perfect for us in that we could do so much in Midtown without using the subway. The staff at the hotel were very friendly and helpful as well. The hotel was clean. My only criticism would be that the grout in the shower needs a deep cleaning.
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Review collected in partnership with this hotel
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Andrew Brady, Guest Services / Front Office at Royalton New York
Responded 28 Nov 2021
Greetings frg3pky0m0w1gcdv2021 Thank you so much for your wonderful review. It was an absolute pleasure hosting you and we are thrilled you had a great time. Our team will be delighted to read your kind words and happy to have contributed to your stay been a success. Please accept our our apologies for the condition of the grout in your shower. This is not indicative of the quality service we strive to provide. Please feel free to contact us if you have any further questions. We would love to also be a part of making your next stay even better. Your home away from home. Until then be safe, stay healthy and best wishes.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We asked for any available upgrades and were sold on the loft room for an extra $100 dollars a day. It was completely not worth the extra fees. The bathroom ceiling had a bulge in it as if water was building up. There was a big crack in the mirror. The water temp for the shower/bath was unbearably hot. We had the temp knob turned all the way to cold and it was still steaming hot. Overall the room was ok. But the value for the upgrade was a terrible deal.
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Review collected in partnership with this hotel
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Andrew Brady, Guest Services / Front Office at Royalton New York
Responded 27 Sept 2021
Thank you for taking the time to review your stay here at The Royalton Hotel. We are very disappointed you did not have truly enjoyable experience with us, and wish to apologize for the issues you outlined. Your feedback is valuable and will be shared with the appropriate staff and management team. I we were able address the situation while you were here and possibly turn things around for you. Hoping you can give us the opportunity to welcome you back in the near future to show you a truly wonderful and memorable experience. Please do not hesitate to contact me directly should you decide to return to us or have further questions. Until then stay safe and my best regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Royalton was an excellent place to stay just a short walk from Times Square. Location is excellent. It is a nice little hotel with a nice lobby bar and friendly staff.
It is in a prime location without being too crazy or noises outside.
The only negative thing I can say is the basic room was pretty small with no view but that is what you have to expect when staying in midtown.
All around a great place and worth the price. 5 stars.
It is in a prime location without being too crazy or noises outside.
The only negative thing I can say is the basic room was pretty small with no view but that is what you have to expect when staying in midtown.
All around a great place and worth the price. 5 stars.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SiobhanD393, General Manager at Royalton New York
Responded 18 Feb 2020
Thank you for taking the time to leave this fantastic review, 260joeyd! We're happy to hear you had such a wonderful experience with us at Royalton Hotel and that you appreciated our prime location. That's what we like to see! We hope to host you again so we can share yet another unforgettable visit with you. Have a fabulous day!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
From the moment we walked thru the huge red door I was impressed by this hotel. I was looking to get away from the cookie cutter style of the chain hotels. This place did not disappoint. Hotel Tonight listed it as chic and that’s exactly right. We got checked in by Rocco and he inquired what brought us into the city and when I responded to celebrate my wife’s birthday he immediately upgraded our room and gave us free drink coupons. Once up in our deluxe room we were very impressed with the size. Everything was great. The view from from 1012 is not good but hey you can’t have everything in life. Dropped off our things and went down to enjoy a couple drinks before heading out for the night. The fireplace downstairs is magnificent. Chairs and leather couches accompany it with plenty of areas to sit. Heck even after dinner we came back and sat on the couch sipping our cocktails by the nice warm fire. Would absolutely stay here again. I highly recommend!!!!
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SiobhanD393, General Manager at Royalton New York
Responded 10 Feb 2020
Thank you for the fantastic review, John! We're thrilled you had such a wonderful experience at Royalton Hotel! It's excellent you enjoyed and appreciated our great decor as well as our ambiance and atmosphere. We care about the happiness and comfort of our guests. We can't wait to host you again soon so we can share another fantastic experience with you soon! Have an outstanding day!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
DCairns2014 asked a question May 2024
Newcastle upon Tyne, United Kingdom26 contributions17 helpful votesIs there a hairdryer in the room?
…
"Don't expect amenities or facilities. There's no in-room or lobby coffee. Lobby is beautiful but no one uses it. A bit of a ghost town."Read full review
"Gregory’s coffee and bluestone lane do great coffee and breakfast options and are just outside the hotel."Read full review
…
PRICE RANGE
S$312 - S$670 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
royalton new york hotel new york city, royalton new york city, new york city royalton, royalton hotel new york
LOCATION
United StatesNew YorkNew York CityMidtown West / Manhattan / Midtown
NUMBER OF ROOMS
168
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Royalton New York
Which popular attractions are close to Royalton New York?
Nearby attractions include Broadway (0.4 km), Bryant Park (0.2 km), and New York Public Library (0.3 km).
What are some of the property amenities at Royalton New York?
Some of the more popular amenities offered include a fitness centre, a business centre, and dry cleaning.
Which room amenities are available at Royalton New York?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
Is parking available at Royalton New York?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Royalton New York?
Conveniently located restaurants include Gabriel Kreuther, Hatsuhana Sushi Restaurant, and Tommy Bahama Restaurant & Bar.
Are there opportunities to exercise at Royalton New York?
Yes, guests have access to a fitness centre during their stay.
Which languages are spoken by the staff at Royalton New York?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Royalton New York?
Many travellers enjoy visiting The National 9/11 Memorial & Museum (5.5 km), World Trade Center Memorial Foundation (5.5 km), and Governors Island National Monument (8.0 km).
Is Royalton New York accessible?
Yes, it offers facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.