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Waldorf Astoria New York

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10,914 Reviews from our TripAdvisor Community

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There are newer reviews for Waldorf Astoria New York
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Showing 9,343: English reviews
Ennis , Ireland
Level Contributor
28 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 16 September 2014

Hotel is in a great central location for midtown and central park. The decor etc is in keeping with what I expected for such a historic hotel, yes the doors in rooms appear to have 50 coats of paint but that I feel is part of the character. In light of the expensive cost to stay here there are a... More 

Helpful?
Thank SEAWAVES1
Siobhan D, Assistant Director of Rooms at Waldorf Astoria New York, responded to this review

Dear SEAWAVES1, We are pleased to read that you were impressed with our convenient location in Midtown Manhattan, and that you had an enjoyable stay overall during your recent visit to the Waldorf Astoria! We will keep your comments regarding our amenities in mind as we move forward with a strategy for improvement in our hotel, and we hope you... More 

Charlotte, United States
1 review
Reviewed 16 September 2014

you'll enjoy your stay here. the only downside to this hotel is that an early check-in is very difficult to obtain - especially so during high profile events in New York. Regardless, a great place to stay. I will try stay there each time i go to New York City.

Review collected in partnership with Waldorf Astoria

Helpful?
Thank Richard H
Siobhan D, Assistant Director of Rooms at Waldorf Astoria New York, responded to this review

Dear Richard, Thank you for your kind remarks regarding your personal Waldorf experience in New York City! Our team is so delighted to read that you were impressed during your stay. We do our best to accommodate early check-ins whenever they are available, and while I am sorry that you were not able to check-in before our specified check-in time,... More 

Palm Desert, California
Level Contributor
60 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 16 September 2014

The lobby is gorgeous, the service was excellent and the history is almost beyond compare.This is an iconic hotel no doubt but the average rooms are small and desperately need upgrading. No free standing shower in a hotel that supposedly epitomizes New York City Luxury - what is Hilton thinking? This a hotel that represents the Hilton Waldorf collection and... More 

Helpful?
Thank MrandMrsJNK
Siobhan D, Assistant Director of Rooms at Waldorf Astoria New York, responded to this review

Dear MrandMrsJNK, Thank you for taking the time to share your thoughts about the Waldorf Astoria with the TripAdvisor community. We are very appreciative of your kind words regarding our ambiance, excellent service and impressive lobby! Indeed, we are currently in a unique state as a historic building that is looking for avenues of improvement to our property. We are... More 

Maryville
Level Contributor
46 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 16 September 2014

Stayed for a business trip and what a treat. Yes the room was somewhat dated but it was large and clean. Staff was polite and welcoming. The best part is it's the Waldorf...beautiful lobby...great history...very cool. This is one of those bucket list type items...you have to try at least once. Are there more modern hotels in New York...yes. Are... More 

Helpful?
Thank Acitalian
Siobhan D, Assistant Director of Rooms at Waldorf Astoria New York, responded to this review

Dear Acitalian, What a great review! Our team is thrilled to learn that you were impressed with your recent stay at the Waldorf, and we are thankful that you took the time to recommend our property to travelers from around the world on TripAdvisor. Should your travels bring you back to our beautiful city for business or leisure, we hope... More 

mossman
2 reviews
Reviewed 16 September 2014

had a really good deal on the internet. we got what we paid for. room needs updating big time. several things just not working, like the heater...still got a lot of charm. very good location. service good. one stay was enough.

Helpful?
Thank travel2010mossman
Siobhan D, Assistant Director of Rooms at Waldorf Astoria New York, responded to this review

Dear travel2010mossman, Thank you for your comments. We strive to provide our guests with the timeless luxury and sophistication they deserve and we regret this was not the impression made. I apologize that our property did not exceed your expectations throughout your stay as we strive to provide the world class experience you expect from our brand, and I hope... More 

Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 15 September 2014

I was a bit skeptical about staying at the Waldorf-Astoria with past reviewers complaining about the conditions of the room and the fact there aren't any "coffee making facilities." Well, I must say our room was large and quiet and the bed was probably the most comfortable hotel mattress I've slept on in a long time. Plus this hotel finally... More 

Helpful?
1 Thank Julie M
Siobhan D, Assistant Director of Rooms at Waldorf Astoria New York, responded to this review

Dear Julie, I am so pleased to read your great review about your personal Waldorf experience! Certainly, that feeling of staying in the hotel where Guy Lombardo rang in the New Year each year is a special feeling. While this fascinating history is not something we lean on to bolster our reputation, it is one component of our hotel that... More 

Seattle, Washington
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 15 September 2014

We encountered the loveliest staff at every step of our stay. From the bell staff to the reception staff to housekeeping, everyone was attentive, helpful and friendly. The lobby is exquisite and charming. The halls and rooms were clean but a bit dated and worn (peeling wallpaper, threadbare carpet in some places). Comfy beds, big, well-lit bathroom. Overall, an enjoyable... More 

Helpful?
Thank Rebecca J
Siobhan D, Assistant Director of Rooms at Waldorf Astoria New York, responded to this review

Dear Rebecca, Thank you for choosing the Waldorf Astoria as your hotel of choice in New York City! I am pleased to note that you enjoyed your stay overall and cited features of our property like our excellent service, comfortable beds and spacious bathrooms as reasons why you enjoyed your visit here. That being said, we will further use your... More 

Maidstone, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 September 2014

My brother, sister-in-law, myself and husband were on a weeks holiday in New York and a week on the west coast attending a wedding and visiting family. As it was also my brother and his wife's 50th wedding anniversary we decided to treat ourselves and stay at the famous Waldorf Astoria. The entrance foyer was magnificent and it was like... More 

Helpful?
Thank Freda L
Siobhan D, Assistant Director of Rooms at Waldorf Astoria New York, responded to this review

Dear Freda, Thank you for your comments regarding your recent experience at the Waldorf Astoria. We are pleased to note that you were impressed with our iconic reputation and that you and your family were able to create unforgettable memories here at our historic hotel. That being said, I am sorry to hear that you were, as you put it,... More 

Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 15 September 2014

OK so there's no coffee making facilities in the room, the charges for wi-fi are ridiculous (although free in the lobby area), but what an amazing hotel. It's history and atmosphere more than makes up for its small shortcomings and the staff are very professional and welcoming. Our room was large, clean and very stylish in a 1930's way although... More 

Helpful?
2 Thank Hewey00
Siobhan D, Assistant Director of Rooms at Waldorf Astoria New York, responded to this review

Dear Hewey00, Thank you for your great review! We are fortunate to have such valued guests like yourself take the time to write about their personal Waldorf experience, and we will never take that for granted. Furthermore, we are appreciative of your comments regarding our commitment to service and spacious room accommodations. Note that your comments regarding our in-room amenities... More 

1 review
Reviewed 14 September 2014

Other than its location (which is superb), foyer, and reputation, everything else about the hotel is overrated including the room and service. The rooms are tiny, and does not come with complimentary water (unless you are a Hilton member and get 2 free bottles). I don't recall ever staying in a 5-star hotel that doesn't provide complimentary water. The bathroom... More 

Helpful?
Thank Steven C
Siobhan D, Assistant Director of Rooms at Waldorf Astoria New York, responded to this review

Dear Steven, Thank you kindly for your comments. We regret that we were not able to provide you with the quality of service and accommodations you expect and deserve from our world-class brand during your recent stay. We will use your comments on our atmosphere and procedures as we continually evolve to best meet and exceed our guests' expectations, and... More 

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Peacock Alley
Peacock Alley
Cuisines: American
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
New York’s grandest landmark hotel, the city's first sky-scraper hotel opened on October 31, 1931, and is still delighting visitors with its elegant Art Deco accommodations. This 1,235-room hotel features luxurious guestrooms and spacious suites, 40 meeting rooms (60,000 square feet), three restaurants and bars, retail, Guerlain spa and fitness center. ... more   less 

Additional Information about Waldorf Astoria New York

Address: 301 Park Avenue, New York City, NY 10022
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: $344 - $1,083 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Waldorf Astoria New York 4.5*
Number of rooms: 1235
Reservation Options:
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Also Known As:
Astoria Waldorf
New York Waldorf
Waldorf Historia
Waldorf New York
Hotel Waldorf New York
Waldorf Astoria Hotel New York
Astoria New Waldorf York
Hotel Style:
#35 Spa Hotel in New York City
#176 Luxury Hotel in New York City
#197 Romantic Hotel in New York City
#225 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Waldorf Astoria New York staff and other travellers.
138 questions
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Questions? Get answers from Waldorf Astoria New York staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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