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Hotel Wales

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682 Reviews from our TripAdvisor Community

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Showing 637: English reviews
Pennsylvania
Reviewed 3 days ago NEW

This is our second time staying at this hotel. It's in a great location and the staff are friendly and very helpful. Our corner suite was clean and very spacious, plenty of room for our family of four. We were on a higher floor last time, this time on the fourth floor. I'd recommend a higher floor if it's available...

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Helpful?
Thank lovelondon4
HotelWales, General Manager at Hotel Wales, responded to this review

Good Morning and thank you so very much for the great comments on your recent stay with us. We were so very happy that you loved your time with us here at the hotel and in our great neighborhood here on the Upper East Side. We do appreciate the feedback as we all love to read our guests responses on...

Reviewed 4 days ago NEW

I love how the rooms are all different, I have stayed at the Wales about 4 times now and every time I had a complete different room (suite). The people at the front desk are very nice and courteous and I love to go to the restaurant Sarah Beth's downstairs for breakfast. The rooftop is nice in Summer to go...

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Helpful?
Thank MASCHAVT
HotelWales, General Manager at Hotel Wales, responded to this review

Good Evening Mascha, We really do appreciate the great comments on your recent stay with us. We were so very happy to see that you have stayed with us many times and we recognize you for the loyalty and consistent service we provide you when you return. We are glad you enjoy all of the different suites you have been...

Washington DC, District of Columbia
Reviewed 4 days ago NEW

There is no better place to stay in NYC than the Hotel Wales. The rooms are unique and clean. The staff is so friendly. And the location is unbeatable. You will love it! it is just steps from Central Park and there are restaurants eveywhere!

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Helpful?
Thank billU9472QJ
HotelWales, General Manager at Hotel Wales, responded to this review

Good Morning Bill, Thank you so very much for the great feedback as we all love to read our guests comments so we can share them with all of our hotel team. It was great to see that the hotel and our staff exceeded your expectations which is always our goal. We were very happy to serve you and we...

Penne d'Agenais, France
Reviewed 1 week ago via mobile

Had surgery at Mt Siani...great home base pre and post...staff was accommodating and second floor sitting room was lovely ... also have own garage and valet service ...will return ...housekeeping was also very helpful

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Helpful?
Thank RWP1234
HotelWales, General Manager at Hotel Wales, responded to this review

Good Evening RWP1234, Thank you so very much for the great comments on your recent visit to our hotel. It was so enjoyable to read your feedback on your very pleasant experience with us and especially about our Carnegie Lounge on the Mezzanine Level in addition to our great Housekeeping Department and the job that they do. We love to...

Tumwater, Washington, United States
Reviewed 1 week ago

I have stayed here twice and then recommended it to friends that are there now! Lucky dogs.Great location. Warm and cozy. Clean! The roof top is a plus for relaxing and enjoying the view. The staff is very accommodating and went out on a limb for us! We can't wait to return.

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Helpful?
Thank Andrea W
HotelWales, General Manager at Hotel Wales, responded to this review

Good Evening Andrea and thank you so much for the great comments about our hotel and you fantastic experiences when you stay with us. We do appreciate the feedback as we all love to read our guests comments so we can continue to work on improving our services and hotel for our guests. We are so glad you always enjoy...

Berlin, Germany
Reviewed 2 weeks ago

Good stuff first: the location of this hotel is just great, the staff couldn't be nicer or faster at meeting any extra needs -- more hangers in the closet, a corkscrew, a taxi to the airport -- and the in house restaurant is worth a visit even if you are not staying here. The amenities such as newspapers and coffee...

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Helpful?
Thank Pugsitter
HotelWales, General Manager at Hotel Wales, responded to this review

Good Morning Pugsitter and thank you for your feedback on your recent stay with us at our hotel. We do appreciate the comments as we do like to read how our guests stay went so we can share your responses with our team and sue them to continue to work on improving our services and hotel for our guests. We...

Reviewed 2 weeks ago via mobile

Located in the upper east side we were lucky to get a room away from the street so wasn't noisy. We stayed 8 nights and had a lovely stay. We had a standard room & while it was quite small it had everything we needed. The first floor has tea/coffee facilities & is a nice area to relax. The shower...

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Helpful?
Thank Ciara S
HotelWales, General Manager at Hotel Wales, responded to this review

Good Morning Clara, Thank you so much for the great feedback from your recent stay with us. We do appreciate the comments so we can share them with our hotel team as we like to read what our guests felt about their stay so we can always continue to work on improving our services and hotel for our guests. We...

Melbourne, Australia
Reviewed 2 weeks ago via mobile

Great location and cute street. Lovely staff who assisted us with getting to the airport by 4am. The only thing we found was the cleaners were quite loud talking outside our room one morning [please don't disturb sign was up]. Overall a lovely hotel with complementary tea and coffee 24/7 :)

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Helpful?
Thank Dianne N
HotelWales, General Manager at Hotel Wales, responded to this review

Good Morning Dianne, Thank you so very much for the great comments on your recent stay with us. We are so glad that you thoroughly enjoyed your time with us and our team took care of you during your visit. We are glad you enjoyed our great location and our 24 hour coffee/tea service. I do want to apologize for...

Woodbury, Connecticut
Reviewed 2 weeks ago

This was in no way a Boutique Hotel, it was comfortable but very dowdy. A door leading up steps to a narrow reception room with an old tired tiled floor. When I checked in at 2:30 p.m. my room was not ready and a friend who was staying there had not had her room cleaned or her bed made by...

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Helpful?
Thank Rnladyr
HotelWales, General Manager at Hotel Wales, responded to this review

Good Morning and thank you so much for your feedback on your recent stay with us during the holidays. We do appreciate the comments as we like to share them with our hotel team so we can continue to work on improving our services and hotel for our guests. We were very happy to hear that you were well taken...

Oxfordshire, UK
Reviewed 2 weeks ago via mobile

We thoroughly enjoyed our stay in Hotel Wales. We loved our spacious room with its antique furniture and view of Central Park, it really felt like we were living in an elegant New York mansion, not staying in a faceless chain hotel. The staff are friendly and helpful, advising on all aspects of our stay. The wi-fi is excellent, as...

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Helpful?
Thank Lucy B
HotelWales, General Manager at Hotel Wales, responded to this review

Good Morning Lucy and thank you so very much for the great overview about your recent say with us. We very much appreciate the feedback as all of us at the hotel want to read our guests feedback so we can continue to work on improving our services and hotel for our guests. It was great to hear that we...

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Staying in Upper East Side

Neighbourhood Profile
Upper East Side
Combining quiet residential neighbourhoods that have easy access to Central Park with world-famous cultural institutions, the Upper East Side is one of the most livable places in the city. Along beautiful Fifth Avenue, you’ll find Museum Mile, which houses many of the nation's most famous attractions in a single stretch, like The Metropolitan Museum of Art and the Guggenheim Museum. Walk a few blocks into the neighbourhood, and you’ll come to Park Avenue, the poshest address in the city, lined with grand apartment buildings as far as the eye can see. Even if you can’t afford the luxury goods along Madison Avenue, it’s still a great spot to window shop an afternoon away.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Let Hotel Wales be your home away from home when visiting New York City. This sophisticated Manhattan boutique hotel, located in a historic building on the Upper East Side, is the perfect combination of old world charm and new world comfort. With its 46 stylish guestrooms and 43 expansive suites, Hotel Wales provides comfortable accommodations for business and leisure travelers as well as complimentary Wi-Fi. In addition to well-appointed accommodations, Hotel Wales offers a scenic rooftop garden terrace, fitness studio, elegant meeting space, and more. This historic hotel is minutes from the subway and also conveniently located within walking distance of some of New York’s best attractions, quaint neighborhood shops, local eateries, Central Park, the Museum Mile and Madison Avenue’s famous stores to name a few. And don’t worry about going hungry - Hotel Wales is connected to Sarabeth’s East, a New York institution serving up comfort food favorites and Paola’s, an authentic Italian bistro. ... more   less 

Additional Information about Hotel Wales

Address: 1295 Madison Avenue, New York City, NY 10128
Region: United States > New York > New York City > Upper East Side , Manhattan
Price Range: $265 - $618 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Wales 3.5*
Number of rooms: 89
Reservation Options:
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Also Known As:
Wales Hotel New York City
Wales New York City
Hotel Style:
#219 Business Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Wales staff and other travellers.
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Questions? Get answers from Hotel Wales staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a suite!”
 of 5 bubbles AndreaW421, 11 Jan 2017 | Read review
“Room 417 quiet with a good shower and comfy bed.”
 of 5 bubbles Rnladyr, 4 Jan 2017 | Read review
“if daylight or a street view is important to you, be sure to request it.”
 of 5 bubbles Isabel089, 20 Dec 2016 | Read review
“Rooms with a view over Madison Ave are noisy.”
 of 5 bubbles Mina-Mary, 6 Dec 2016 | Read review
“higher floors for a great view”
 of 5 bubbles 621leanner, 22 Nov 2016 | Read review
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