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Hotel Wales

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Hotel Wales
Hotel Wales
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690 Reviews from our TripAdvisor Community

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Showing 644: English reviews
New York City
Reviewed 1 week ago via mobile

There is only one hotel in the charming Carnegie Hill neighborhood and, thankfully, The Wales is it. This old-school hotelry is not just in the nabe but OF it.The staff could not have been more hospitable and accommodating, especially Catheryn, Felicea, the nice gentleman who checked me in and bellman Mohammed. The evening engineer was especially responsive. There is a...

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Helpful?
Thank Steedappeal
HotelWales, General Manager at Hotel Wales, responded to this review

Good Morning Steedappeal, Thank you s very much as your posting was amazing and heartfelt by all of us here at our hotel. We really appreciate the sentiment and these are the types of comments that really make us feel wonderful. We were so happy to see that you thoroughly enjoyed our hotel, our team and our the amenities we...

San Francisco, California
Reviewed 1 week ago

I recently stayed at Hotel Wales for a business trip. I travel all over the world for work and can sincerely say this was one of the nicest experiences. The hotel is just steps from Central Park, the Met, Neue Galerie, and other amazing museums. The room was clean and comfortable with a nice view. Hot tea and coffee was...

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Thank vbindersf
HotelWales, General Manager at Hotel Wales, responded to this review

Good Evening Vbindersf, We want to take this opportunity to thank you for the great posting on our behalf. We were so very happy to see that you had a great experience with us and thoroughly enjoyed our accommodations, our team and our great hotel amenities and location. We always strive to exceed our guests expectations and we are glad...

Jakarta, Indonesia
Reviewed 2 weeks ago via mobile

We stayed at Hotel Wales because it was walking distance to a hospital I needed to visit. The staff are very nice and gracious, however, it is a very old building. No thermostats. Use the heaters and windows to adjust the temperature. Location is great and I would stay there again.

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Helpful?
Thank retinadoc52
HotelWales, General Manager at Hotel Wales, responded to this review

Good Evening and thank you for taking the time to send us your feedback and 4 Star Rating on our hotel where you stayed with us recently. We do appreciate the comments as we all like to read what our guests say about us so we can continue to work on improving our services and hotel for our guests. It...

New York City, New York
Reviewed 2 weeks ago

If you go expecting a Four Seasons, you'll be disappointed. The rooms are shabby, yes you will hear the city from Madison Avenue rooms, and yes, the radiator might make some noises (as other reviewers pointed out). But the location on the Upper East Side, a block from Central Park's reservoir, the friendly service and the price all make this...

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Helpful?
Thank chookoo57
HotelWales, General Manager at Hotel Wales, responded to this review

Good Evening Chookoo57, Thank you so very much for your feedback from your recent stay with us. It was great hearing from you and we do appreciate the 4 Star's and thorough comments from while you were with us. It was great to see you loved our friendly service and perfect location here on the Upper East Side for your...

Clarksburg, Massachusetts
Reviewed 2 weeks ago

We stayed in a suite for one night while visiting the museums and spent more time enjoying our room than we expected. The suite was spacious, comfortable, and the staff made us feel so welcome. We were a short walk from the Guggenheim, the Met, and Central Park as well as several restaurants and shops.

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Thank Megan S
Nice, France
Reviewed 2 weeks ago

While there are a lot of new hotels, particularly in Chelsea and the Meatpacking district, they offer little charm. The Hotel Wales is a nicely refurbished historical hotel providing a bit of old New York, or even Vienna for the visitor. For those who have had it with madcap midtown, the Wales is a respite but with easy access to...

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Thank Edouard_66
HotelWales, General Manager at Hotel Wales, responded to this review

Good Morning Edouard, I want to thank you so very much for the thorough and pleasant comments from your recent stay with us. We do appreciate the feedback as we all love to read our guests comments so we can share them with all of our team in the hotel and always work on improving our services and hotel for...

Reviewed 3 weeks ago

Ideally located on the upper east side on Madison Avenue, this boutique hotel offered superior and friendly service and 1st class accommodations. Rooms were larger than I expected and meticulously maintained. Check in was a breeze, and I was greeted with friendly smile and a gracious host - a treat in Manhattan.

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Thank Chris P
HotelWales, General Manager at Hotel Wales, responded to this review

Good Morning Chris, Thank you so very much for the great review on our recent stay with us. We really do appreciate the feedback as we all love to read what our guests say about our service and hotel. We were so happy to see that you thoroughly enjoyed our accommodations and great service which is what we are all...

Pennsylvania
Reviewed 4 weeks ago

This is our second time staying at this hotel. It's in a great location and the staff are friendly and very helpful. Our corner suite was clean and very spacious, plenty of room for our family of four. We were on a higher floor last time, this time on the fourth floor. I'd recommend a higher floor if it's available...

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Thank lovelondon4
HotelWales, General Manager at Hotel Wales, responded to this review

Good Morning and thank you so very much for the great comments on your recent stay with us. We were so very happy that you loved your time with us here at the hotel and in our great neighborhood here on the Upper East Side. We do appreciate the feedback as we all love to read our guests responses on...

Reviewed 4 weeks ago

I love how the rooms are all different, I have stayed at the Wales about 4 times now and every time I had a complete different room (suite). The people at the front desk are very nice and courteous and I love to go to the restaurant Sarah Beth's downstairs for breakfast. The rooftop is nice in Summer to go...

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Helpful?
Thank MASCHAVT
HotelWales, General Manager at Hotel Wales, responded to this review

Good Evening Mascha, We really do appreciate the great comments on your recent stay with us. We were so very happy to see that you have stayed with us many times and we recognize you for the loyalty and consistent service we provide you when you return. We are glad you enjoy all of the different suites you have been...

Washington DC, District of Columbia
Reviewed 4 weeks ago

There is no better place to stay in NYC than the Hotel Wales. The rooms are unique and clean. The staff is so friendly. And the location is unbeatable. You will love it! it is just steps from Central Park and there are restaurants eveywhere!

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Thank billU9472QJ
HotelWales, General Manager at Hotel Wales, responded to this review

Good Morning Bill, Thank you so very much for the great feedback as we all love to read our guests comments so we can share them with all of our hotel team. It was great to see that the hotel and our staff exceeded your expectations which is always our goal. We were very happy to serve you and we...

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Staying in Upper East Side

Neighbourhood Profile
Upper East Side
Combining quiet residential neighbourhoods that have easy access to Central Park with world-famous cultural institutions, the Upper East Side is one of the most livable places in the city. Along beautiful Fifth Avenue, you’ll find Museum Mile, which houses many of the nation's most famous attractions in a single stretch, like The Metropolitan Museum of Art and the Guggenheim Museum. Walk a few blocks into the neighbourhood, and you’ll come to Park Avenue, the poshest address in the city, lined with grand apartment buildings as far as the eye can see. Even if you can’t afford the luxury goods along Madison Avenue, it’s still a great spot to window shop an afternoon away.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Let Hotel Wales be your home away from home when visiting New York City. This sophisticated Manhattan boutique hotel, located in a historic building on the Upper East Side, is the perfect combination of old world charm and new world comfort. With its 46 stylish guestrooms and 43 expansive suites, Hotel Wales provides comfortable accommodations for business and leisure travelers as well as complimentary Wi-Fi. In addition to well-appointed accommodations, Hotel Wales offers a scenic rooftop garden terrace, fitness studio, elegant meeting space, and more. This historic hotel is minutes from the subway and also conveniently located within walking distance of some of New York’s best attractions, quaint neighborhood shops, local eateries, Central Park, the Museum Mile and Madison Avenue’s famous stores to name a few. And don’t worry about going hungry - Hotel Wales is connected to Sarabeth’s East, a New York institution serving up comfort food favorites and Paola’s, an authentic Italian bistro. ... more   less 

Additional Information about Hotel Wales

Address: 1295 Madison Avenue, New York City, NY 10128
Region: United States > New York > New York City > Upper East Side , Manhattan
Price Range: $277 - $596 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Wales 3.5*
Number of rooms: 89
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline and Travelocity so you can book your Hotel Wales reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Wales Hotel New York City
Wales New York City
Hotel Style:
#219 Business Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Wales staff and other travellers.
5 questions
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Questions? Get answers from Hotel Wales staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room with a view of Madison Avenue.”
 of 5 bubbles vbindersf, 9 Feb 2017 | Read review
“Rooms on Madison Avenue offer a view and wonderful afternoon light.”
  • View of Central Park from Hotel Wales, 7th floor
 of 5 bubbles Edouard_66, 31 Jan 2017 | Read review
“Upgrade to a suite if available”
 of 5 bubbles chrispN7753RP, 25 Jan 2017 | Read review
“Get a suite!”
 of 5 bubbles AndreaW421, 11 Jan 2017 | Read review
“Room 417 quiet with a good shower and comfy bed.”
 of 5 bubbles Rnladyr, 4 Jan 2017 | Read review
5 of 5