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NYLO New York City

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NYLO New York City
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4,246 Reviews from our TripAdvisor Community

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Showing 3,953: English reviews
Bronx
Reviewed 5 days ago NEW

Loved every minute of my stay including the staff. Very helpful and overall friendly. Got a room upgrade just because and that was fine by me and hotel was quiet, I will stay here again. I love the place.

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Helpful?
Thank Jamie H
Connie W, General Manager at NYLO New York City, responded to this review

Dear Jamie H, Thanks for the excellent review and for acknowledging our staff! Hope to see you again sometime soon. Warm regards, Connie

Ottawa, Canada
Reviewed 5 days ago NEW

Johnny Feb 22nd. When we arrived we were told we had to pay an extra $60 for 2 night for an amenity fee but we got a voucher for 2 free drinks at the bar. We used the voucher at the bar and the bartender states its only for sangria or champagne (we had 2 beers). She accepted it anyway,...

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Thank 497giannid
Van Nuy
Reviewed 5 days ago NEW

Great place to stay when visiting family on the Upper West Side! Lots of shopping and restaurants close buy. I would stay here again.... room size is more toward a European model but enough space to be comfortable. Bathrooms are well organized and great shower. Best bed ever in a hotel.

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Thank kapwar
Connie W, General Manager at NYLO New York City, responded to this review

Dear kapwar, Hope you had a great visit with your family! We’re so glad you got a great night’s sleep and enjoyed your stay. Looking forward to your next trip. Warm regards, Connie

Honolulu, Hawaii
Reviewed 5 days ago NEW

They allow early check ins but you have to be there in person, hopefully they'll let us find out in via phone in the future. Location is perfect. Lot's of great places to walk nearby. Style was modern/hipster. Was cool to see dogs chillin out in the lobby while I played chess with my partner.

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Helpful?
Thank hutch510
Connie W, General Manager at NYLO New York City, responded to this review

Dear Hutch510, Great to hear you found NYLO to be a good starting point for exploring (and a good place to hang out in the meantime). Hope to see you again soon for more adventures; the chess board is waiting for your next move. Warm regards, Connie

Jacksonville, Florida
Reviewed 5 days ago NEW

I really liked this hotel for the price!!! The hotel is in a great location. LOVED my room I had a panoramic king with balcony. The lighting in the room is so cool. Even the bottom of the bed lights up! This room has plenty of space and is on a higher floor. If this isn't available.. I would get...

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Thank Nikki K
Connie W, General Manager at NYLO New York City, responded to this review

Dear Nikki K, Thanks for your great review; we’re honored to have been your pick for a girls’ weekend! Glad you felt like the deluxe panoramic room was worth the splurge. It sounds like you’ve gotten it figured out by now, but there are lots of great restaurants (and mimosas) sprinkled throughout our neighborhood. We hope you’ll come back for...

cambridge, ma
Reviewed 6 days ago NEW

I had not heard of the NYLO when it turned up as a very moderately priced choice on the Upper West Side. It is about 10 blocks north of Lincoln Center, where I was going to the opera, a very pleasant walk in decent weather. The hotel is clean, modern in design (although not over the top). My room was...

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Helpful?
Thank avocat_7
Connie W, General Manager at NYLO New York City, responded to this review

Dear avocat_7, Happy to hear you enjoyed NYLO and exploring the neighborhood for coffee and croissants—hope you also enjoyed the opera at Lincoln Center. Thanks for letting us know our Urban Fee didn’t show up on the booking site you used. We are working on correcting that on all our partner sites. We’re glad you still feel like you had...

New York City, New York
Reviewed 6 days ago NEW

We enjoyed a Saturday evening in a king size bedroom that had windows on both sides of the room. Which had beautiful views to look out the windows. Location of hotel was wonderful also. Would definitely recommend Hotel.

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Helpful?
Thank cheryl563
Connie W, General Manager at NYLO New York City, responded to this review

Dear cheryl563, Thanks for recommending us! Glad to hear our location worked well for you. It sounds like you made the most of the view. We hope we’ll have a chance to welcome you back to another great room with a fresh perspective. Warm regards, Connie

Strasbourg, France
Reviewed 6 days ago NEW

Room was OK and location is perfect. I was disapointed by the receipt : I was waiting my suitcase, it was dropped to the hotel on Thursday at 7 PM ... and I received it the day after, and only because I insisted...

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Helpful?
Thank F2717NAmarc
Connie W, General Manager at NYLO New York City, responded to this review

Dear F2717NAmarc, Thanks for letting us know about your luggage. Sounds like there might have been a miscommunication, and I’ll be sure to look into it. Hope you enjoyed your stay overall. We’d love to have another chance to welcome you back. Warm regards, Connie

Miami
Reviewed 6 days ago NEW

The location is really cool, close to important neighborhoods , you can take a beautiful walk down Broadway and end up in Times Square. The hotel service has good, I asked for late checkout and they did help, I asked them for additional water and they didn't hesitate , it was an overall good experience

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Helpful?
Thank anaw114
Connie W, General Manager at NYLO New York City, responded to this review

Dear anaw114, Thanks for your great review! So glad you found the front desk to be helpful. It seems like there’s always more to explore on foot around this neighborhood. If you come back to New York, we hope you’ll stay with us again. Warm regards, Connie

Charlottesville, Virginia
Reviewed 6 days ago NEW

We stayed for two nights while seeing a show at the Beacon Theater. Great location, not only for the show, but for great eating and sightseeing within walking distance. And very quiet too! Hardly heard the streets at all. I usually stay at Hiltons or Marriotts for points addiction, but I'm so glad we tried this hotel. I much preferred...

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Thank RMTinVA
Connie W, General Manager at NYLO New York City, responded to this review

Dear RMTinVA, Thanks for your recommendation! We’re happy to hear you found lots to do within walking distance and appreciated the personal attention from our team, as well as the quietness of the neighborhood. Hope you enjoyed the show and that we’ll see you again for the next one. Warm regards, Connie

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Staying in Upper West Side

Neighbourhood Profile
Upper West Side
Nestled between Central Park and the Hudson River, the Upper West Side offers iconic architecture and a quiet, residential respite from the buzzing energy of downtown. Along Central Park West are many of the city’s most iconic apartment buildings, as well as the American Museum of Natural History, which has been welcoming visitors to its historic exhibit halls for over 140 years. Culture fans will love Lincoln Center, home to some of the world’s best opera, dance, film, and theatre performances, all centrally located around a beautiful fountain. Spanning the entire length of the Upper West Side, Riverside Park is ideal for a long, leisurely stroll in a quiet green space.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
NYLO New York City blends NYLO’s signature urban, industrial design with the energy, color and fashions of New York’s Jazz Era, creating a comfortable, social and stylish hotel experience. Guests will appreciate the location’s convenient access to Manhattan’s business and leisure destinations, access to the residential amenities of one of New York’s best neighborhoods, and three highly fashionable bar and restaurant venues located within the hotel.Luxury guest rooms and suites feature all new custom furnishings; cutting-edge design in a warm palette of grays and blues paired with pops of vibrant color from accents such as hanging lamps and metal doors on storage cabinets and nightstands; and original artwork from local artists. Rooms also feature high-speed internet and the signature NYLO NYTE bed—the most comfortable in the industry. A number of rooms offer balconies and stunning views of the New York City skyline, Central Park and the Hudson River. ... more   less 

Additional Information about NYLO New York City

Address: 2178 Broadway, at W 77th Street, New York City, NY 10024 (Formerly On The Ave Hotel)
Region: United States > New York > New York City > Upper West Side , Manhattan
Price Range: $242 - $640 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NYLO New York City 4*
Number of rooms: 291
Reservation Options:
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Also Known As:
Hotel On The Ave
On The Ave Hotel
On The Ave Manhattan
Ave Hotel New York
Hotel Style:
#54 Business Hotel in New York City
#82 Family Hotel in New York City
#123 Romantic Hotel in New York City
#130 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from NYLO New York City staff and other travellers.
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Questions? Get answers from NYLO New York City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There's rooms with a balcony, my room was great but I would have loved to stay in a room with a view. ”
 of 5 bubbles 987delilaht, 23 Feb 2017 | Read review
“Dont stay in front of hotel there is construction and renovation”
 of 5 bubbles Y9608WRmichaels, 22 Feb 2017 | Read review
“Very small”
 of 5 bubbles S225OOanthonyl, 17 Feb 2017 | Read review
“This room with two double beds seemed larger than the room with a king-sized bed I stayed in the last time at the NYLO. ”
 of 5 bubbles Fieldsband, 17 Feb 2017 | Read review
“High floors are always recommended in NYC if you don't like street noise”
 of 5 bubbles RubyAZ12, 15 Feb 2017 | Read review
5 of 5