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NYLO New York City

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NYLO New York City
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4,216 Reviews from our TripAdvisor Community

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Showing 3,928: English reviews
Tulsa, Oklahoma
Reviewed 8 September 2015 via mobile

Labor Day Wknd stay. Hotel is very well located for both Central Park and Hudson River visits. Two blocks to the subway and plenty of Uber/Taxis up and down Broadway. Room was well organized including very comfortable bed and nice bathroom. Lobby and bar were always well attended and had a great atmosphere with bartenders who knew how to take...

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Helpful?
Thank rcarter0920
GM-NYLO-NYC01, General Manager at NYLO New York City, responded to this review

Dear rcarter0920, It was our pleasure to have you stay with us! Thank you for contributing your feedback of your stay. I am happy to know that we were able to meet your expectations and you had a comfortable stay with us. Thank you for your compliments regarding the hotel's product, services and recognition of our staff! Your comments will...

Fairfax, Virginia
Reviewed 8 September 2015

A 5-day staying at NYLO New York City was a great experience; room was recently renovated with a modern look. The room was also very clean and comfortable. A great accommodation to stay in for a week, very close to Central park to have a walk after a long tiring day.

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1Thank 671katep
GM-NYLO-NYC01, General Manager at NYLO New York City, responded to this review

Dear 671katep, It was our pleasure to have you stay with us! Thank you for contributing your feedback of your stay. I am happy to know that you enjoyed the hotel overall and you had a comfortable stay with us. Thank you for your compliments regarding the hotel's product, services and recognition of our staff! Your comments will be shared...

A TripAdvisor Member
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4 reviews
3 hotel reviews
Reviewed 8 September 2015 via mobile

We loved staying at nylo-even though tiny rooms, very clean and well appointed and adequate-lets face it - it's what you need in New York. For the price well worth it-friendly and helpful staff, great bar and roof top deck. And location is fabulous-walk to Central Park, great restaurants and theatre. We had a wonderful time-comfortable sleep. It's what you...

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Thank A TripAdvisor Member
GM-NYLO-NYC01, General Manager at NYLO New York City, responded to this review

Dear TripAdvisor member, It was our pleasure to have you stay with us! Thank you for contributing your feedback of your stay. I am happy to know that you enjoyed your stay and the hotel overall. Thank you for your compliments regarding the hotel's product, services and recognition of our staff! Your comments will be shared with our entire team...

Johannesburg, South Africa
Reviewed 7 September 2015

The hotel is spacious, in an exceptional position (neighbourhood) and generally pretty good value for money (prices change subject to day of week). Have been going back for 10 years and the hotel has 'slipped' slightly since becoming a NYLO Hotel (used to be called OTA). Atmosphere - always a great buzz at the hotel! Cons - wifi a joke...

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Thank justinsQ4384GJ
GM-NYLO-NYC01, General Manager at NYLO New York City, responded to this review

Dear justinsQ4384GJ, It was our pleasure to have you stay with us! Thank you for contributing your feedback of your stay. I am happy to know that we were able to meet your expectations and you had a comfortable stay with us. Thank you for your compliments regarding the hotel's product and services. I apologize for the inconvenience you experienced...

Olympia, WA
Reviewed 6 September 2015

We stayed here in May for graduation and have stayed here regularly under its previous brand. Rooms have nice amenities (sheets, soaps, fancy shower, etc.) and a great bench desk the length of the room for keeping your stuff organized. I have always been in dark rooms but usually only in them at night so irrelevant. Street has construction so...

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Thank NWRunner
GM-NYLO-NYC01, General Manager at NYLO New York City, responded to this review

Dear NWRunner, It was our pleasure to have you stay with us! Thank you for contributing your feedback of your stay. I am happy to know that you enjoyed your stay and the hotel overall. Thank you for your compliments regarding the hotel's product and services. Your comments will be shared with our entire team so they may be properly...

Reviewed 6 September 2015

My visit to NYLO was even better than expected. I love the location - away from the hustle and bustle, but very near several subway stops which made it easy to get to the other parts of the city where I was conducting business. My first night I took advantage of the bar for a late dinner near the open...

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Thank Wendi G
GM-NYLO-NYC01, General Manager at NYLO New York City, responded to this review

Dear Wendi G, It was our pleasure to have you stay with us! Thank you for contributing your feedback of your stay. I am happy to know that we were able to meet your expectations and you had a comfortable stay with us. Thank you for your compliments regarding the hotel's product, services and recognition of our staff! Your comments...

San Jose, California
Reviewed 6 September 2015

My wife and I wanted to like NYLO. We like location. Our room was a good size and away from street noise. The bathroom was large. But these good points were more than offset by a few negatives. Two buildings are being constructed next to the NYLO. One is directly across the street and one is literally next door. The...

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1Thank EatDrinkRepeat
GM-NYLO-NYC01, General Manager at NYLO New York City, responded to this review

Dear EatDrinkRepeat, It was our pleasure to have you stay with us. Thank you for contributing your feedback regarding your recent stay at the NYLO. While we failed to meet your expectations rest assured; your feedback will be reviewed with the NYLO team. Hopefully, this will enable us to achieve our goal of exceeding our guests' expectations. Warm Regards, Mark...

Tel Aviv
Reviewed 6 September 2015

I regularly stay at the NYLO. The hotel is chic, clean and cosy offering pretty good value for money. The rooms have been recently refitted with a modern twist. The bed is probably the most comfortable I have ever slept in, though the air conditioning can be a little noisy. The neighbourhood is great and you will find that most...

Review collected in partnership with this hotel
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Thank alex_h2012
GM-NYLO-NYC01, General Manager at NYLO New York City, responded to this review

Dear alex_h2012, It was our pleasure to have you stay with us! Thank you for contributing your feedback of your stay. I am happy to know that you enjoyed your stay and the hotel overall. Thank you for your compliments regarding the hotel's product and services. Your comments will be shared with our entire team so they may be properly...

St. Croix
Reviewed 5 September 2015

Stayed at this hotel for a week while dropping my teen to college. Great location. Steps from the subway stop. Pharmacy and market next door. The room was very clean and comfortable. Bed and bedding were excellent. Room with King bed was a sufficient size. Room safe was convenient. I didn't use the rest of the hotel, and experienced no...

Review collected in partnership with this hotel
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Thank jgallivan2014
GM-NYLO-NYC01, General Manager at NYLO New York City, responded to this review

Dear jgallivan2014, It was our pleasure to have you stay with us! Thank you for contributing your feedback of your stay. I am happy to know that you enjoyed the hotel overall and you had a comfortable stay with us. Thank you for your compliments regarding the hotel's product and services. Your comments will be shared with our entire team...

Canterbury, United Kingdom
Reviewed 5 September 2015

NYLO is in an excellent position to access the Lincoln Centre with several good theatres and choice of shows, walking distance from the hotel. The room are a little small but normal by New York standards and the comfortable lounge with a bar and occasional live music of a very high standard with comfortable seating made up for that. Nelson...

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Thank jari c
GM-NYLO-NYC01, General Manager at NYLO New York City, responded to this review

Dear jari c, It was our pleasure to have you stay with us! Thank you for contributing your feedback of your stay. I am happy to know that we were able to meet your expectations and you had a comfortable stay with us. Thank you for your compliments regarding the hotel's product, services and recognition of our staff especially regarding...

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Staying in Upper West Side

Neighbourhood Profile
Upper West Side
Nestled between Central Park and the Hudson River, the Upper West Side offers iconic architecture and a quiet, residential respite from the buzzing energy of downtown. Along Central Park West are many of the city’s most iconic apartment buildings, as well as the American Museum of Natural History, which has been welcoming visitors to its historic exhibit halls for over 140 years. Culture fans will love Lincoln Center, home to some of the world’s best opera, dance, film, and theatre performances, all centrally located around a beautiful fountain. Spanning the entire length of the Upper West Side, Riverside Park is ideal for a long, leisurely stroll in a quiet green space.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
NYLO New York City blends NYLO’s signature urban, industrial design with the energy, color and fashions of New York’s Jazz Era, creating a comfortable, social and stylish hotel experience. Guests will appreciate the location’s convenient access to Manhattan’s business and leisure destinations, access to the residential amenities of one of New York’s best neighborhoods, and three highly fashionable bar and restaurant venues located within the hotel.Luxury guest rooms and suites feature all new custom furnishings; cutting-edge design in a warm palette of grays and blues paired with pops of vibrant color from accents such as hanging lamps and metal doors on storage cabinets and nightstands; and original artwork from local artists. Rooms also feature high-speed internet and the signature NYLO NYTE bed—the most comfortable in the industry. A number of rooms offer balconies and stunning views of the New York City skyline, Central Park and the Hudson River. ... more   less 

Additional Information about NYLO New York City

Address: 2178 Broadway, at W 77th Street, New York City, NY 10024 (Formerly On The Ave Hotel)
Region: United States > New York > New York City > Upper West Side , Manhattan
Price Range: $233 - $633 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NYLO New York City 4*
Number of rooms: 291
Reservation Options:
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Also Known As:
Hotel On The Ave
On The Ave Hotel
On The Ave Manhattan
Ave Hotel New York
Hotel Style:
#54 Business Hotel in New York City
#82 Family Hotel in New York City
#123 Romantic Hotel in New York City
#131 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from NYLO New York City staff and other travellers.
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Questions? Get answers from NYLO New York City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very small”
 of 5 bubbles S225OOanthonyl, 17 Feb 2017 | Read review
“This room with two double beds seemed larger than the room with a king-sized bed I stayed in the last time at the NYLO. ”
 of 5 bubbles Fieldsband, 17 Feb 2017 | Read review
“High floors are always recommended in NYC if you don't like street noise”
 of 5 bubbles RubyAZ12, 15 Feb 2017 | Read review
“If you are one or a couple, the one bed rooms are adequate; the queen deluxe was excellent for family and had plenty of room. The showers water pressure was great, which isn't always the case in NYC hotels. ”
 of 5 bubbles barbarac734, 14 Feb 2017 | Read review
“Ask about the room size before ”
 of 5 bubbles _U8675FL, 8 Feb 2017 | Read review
5 of 5