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NYLO New York City

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NYLO New York City
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4,241 Reviews from our TripAdvisor Community

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Showing 3,950: English reviews
Boston, Massachusetts
Reviewed 31 August 2015

Comfortable and relatively (for Manhattan) spacious room - very clean, quiet and comfortable. There was a lot of street noise from construction all around, but that is to be expected in the summertime city. If you want to sleep late just ask for a room in the back. The hotel is only a few blocks from Central Park and the...

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Helpful?
Thank letru
GM-NYLO-NYC01, General Manager at NYLO New York City, responded to this review

Dear letru, It was our pleasure to have you stay with us! Thank you for contributing your feedback of your stay. I am happy to know that you enjoyed your stay and you had a comfortable stay with us. Thank you for your compliments regarding the hotel's product and services! Your comments will be shared with our entire team so...

San Francisco, California
Reviewed 31 August 2015

In the future, when 1/2 of your elevators are inoperable (as was the case with my current stay), please alert me. i would have changed hotels to avoid the delays. i arrived on 8/25, at which point the elevators had been out of service for several weeks.

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Thank davidhX3539UU
GM-NYLO-NYC01, General Manager at NYLO New York City, responded to this review

Dear davidhX3539UU, Thank you for contributing your feedback regarding your recent stay at the NYLO. While we failed to meet your expectations rest assured; your feedback will be reviewed with the NYLO team. Hopefully, this will enable us to achieve our goal of exceeding our guests' expectations. Warm Regards, Mark Miller General Manager

Reviewed 31 August 2015 via mobile

This hotel is a good solution to visit New York because 2 blocks far from subway station line 1 or 5 blocks from the station at 72 street lines 1, 2 and 3. The hotel has a lobby with a bar, many seats and boards for chess game. The room has not moquette but some material similar to wood. This...

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Helpful?
Thank dilanste
GM-NYLO-NYC01, General Manager at NYLO New York City, responded to this review

Dear dilanste, It was our pleasure to have you stay with us! Thank you for contributing your feedback of your stay. I am happy to know that you enjoyed your stay and the hotel overall. Thank you for your compliments regarding the hotel's product and services. Your comments will be shared with our entire team so they may be properly...

Banbury
Reviewed 30 August 2015

Great hotel. Massive comfortable bed and spacious modern room. We're given free wifi and a round of drinks. Lovely sun terrace on the top floor. Fab meal at Serafina restaurant. Good location for Broadway.

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Thank diannekA8919GY
GM-NYLO-NYC01, General Manager at NYLO New York City, responded to this review

Dear diannekA8919GY, It was our pleasure to have you stay with us! Thank you for contributing your feedback of your stay. I am happy to know that you enjoyed your stay and you had a comfortable stay with us. Thank you for your compliments regarding the hotel's product and services. Your comments will be shared with our entire team so...

Reviewed 29 August 2015

This is not an upscale nor luxurious hotel. It is in a good location, near central park in the upper west side and it is a quiet place to sleep. It is also not too expensive. So if that is what you are looking for, this hotel should be considered. However there are serious issues that you should also consider....

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1Thank MeTheWorld
GM-NYLO-NYC01, General Manager at NYLO New York City, responded to this review

Dear MeTheWorld, It was our pleasure to have you stay with us. Thank you for contributing your feedback regarding your recent stay at the NYLO. While we failed to meet your expectations rest assured; your feedback will be reviewed with the NYLO team. Hopefully, this will enable us to achieve our goal of exceeding our guests' expectations. Warm Regards, Mark...

UK
Reviewed 29 August 2015

Had a great time in the city, And in the hotel - upper west side is fab! Great room - pretty funky. We were lucky and had a great view of the river. Lobby was lovely for a relax and the bar was great for drinks before we went out or after we came back! The concierge was great -...

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Thank springersam2015
GM-NYLO-NYC01, General Manager at NYLO New York City, responded to this review

Dear springersam2015, It was our pleasure to have you stay with us! Thank you for contributing your feedback of your stay. I am happy to know that you enjoyed the hotel and your overall stay. Thank you for your compliments regarding the hotel's product, services and recognition of our staff especially regarding Karina! Your comments will be shared with our...

sacramento, california
Reviewed 29 August 2015

Rooms were nice and roomy by NYC standards. Loved the neighborhood and the rooftop balcony. Beautiful NYC sunsets! 1.5 blocks from the one train. Quaint neighborhood; primarily residential and some commercial. Great restaurants below. The negative was ongoing construction (what else is new in NYC?) across the street and elevator issues. Hotel was sold out during my stay so elevator...

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Helpful?
Thank frequent_fam_travel
GM-NYLO-NYC01, General Manager at NYLO New York City, responded to this review

Dear frequent_fam_travel, It was our pleasure to have you stay with us! Thank you for contributing your feedback of your stay. I am happy to know that we were able to meet your expectations and you had a comfortable stay with us. Thank you for your compliments regarding the hotel's product, services and recognition of our staff! I apologize for...

Niagara-on-the-Lake, Canada
Reviewed 28 August 2015

Great boutique hotel in a phenomenal location. The front desk staff, specifically Jessie were overly accommodating...thanks so much. Even though there was construction going on in the hotel and neighboring building, the staff didn't miss a beat. The doorman and concierge were swift on answering any questions we had and getting us a car once, twice, sometimes three times a...

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Thank JakeErinVivian
GM-NYLO-NYC01, General Manager at NYLO New York City, responded to this review

Dear JakeErinVivian, It was our pleasure to have you stay with us! Thank you for contributing your feedback of your stay. I am happy to know that we were able to meet your expectations and you had a comfortable stay with us. Thank you for your compliments regarding the hotel's product, services and recognition of our staff especially regarding Jessie!...

Lyon, France
Reviewed 27 August 2015

A short but very agreable stay which came recommended by friends. The only negative was the fact that AFTER our reservation (made three weeks in advance) -our friends received an offer for the same room style WITH breakfast ) and ours was without!!) Oh well - but it would have been a wow if we were upgraded to a better...

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Thank 199stephanie
GM-NYLO-NYC01, General Manager at NYLO New York City, responded to this review

Dear 199stephanie, It was our pleasure to have you stay with us! Thank you for contributing your feedback of your stay. I am happy to know that you enjoyed your overall stay and the hotel. Thank you for your compliments regarding the hotel's product and services. I apologize for the inconvenience you experienced with the substandard service at our LOCL...

Melbourne, Australia
Reviewed 27 August 2015

Found a great rate for this hotel. So decided to stay here instead of using AirBnB(because nice hotels in NYC were pricey!!), and I have no regrets! Staying in a hotel was great, as we were out before 8am most days and back close to midnight, and it was nice not to have to think about cleaning, having fresh towels...

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1Thank cr8tive83
GM-NYLO-NYC01, General Manager at NYLO New York City, responded to this review

Dear cr8tive83, It was our pleasure to have you stay with us! Thank you for contributing your feedback of your stay. I am happy to know that you enjoyed your overall stay and the hotel. Thank you for your compliments regarding the hotel's product, services and recognition of our staff! Your comments will be shared with our entire team so...

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Staying in Upper West Side

Neighbourhood Profile
Upper West Side
Nestled between Central Park and the Hudson River, the Upper West Side offers iconic architecture and a quiet, residential respite from the buzzing energy of downtown. Along Central Park West are many of the city’s most iconic apartment buildings, as well as the American Museum of Natural History, which has been welcoming visitors to its historic exhibit halls for over 140 years. Culture fans will love Lincoln Center, home to some of the world’s best opera, dance, film, and theatre performances, all centrally located around a beautiful fountain. Spanning the entire length of the Upper West Side, Riverside Park is ideal for a long, leisurely stroll in a quiet green space.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
NYLO New York City blends NYLO’s signature urban, industrial design with the energy, color and fashions of New York’s Jazz Era, creating a comfortable, social and stylish hotel experience. Guests will appreciate the location’s convenient access to Manhattan’s business and leisure destinations, access to the residential amenities of one of New York’s best neighborhoods, and three highly fashionable bar and restaurant venues located within the hotel.Luxury guest rooms and suites feature all new custom furnishings; cutting-edge design in a warm palette of grays and blues paired with pops of vibrant color from accents such as hanging lamps and metal doors on storage cabinets and nightstands; and original artwork from local artists. Rooms also feature high-speed internet and the signature NYLO NYTE bed—the most comfortable in the industry. A number of rooms offer balconies and stunning views of the New York City skyline, Central Park and the Hudson River. ... more   less 

Additional Information about NYLO New York City

Address: 2178 Broadway, at W 77th Street, New York City, NY 10024 (Formerly On The Ave Hotel)
Region: United States > New York > New York City > Upper West Side , Manhattan
Price Range: $240 - $642 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NYLO New York City 4*
Number of rooms: 291
Reservation Options:
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Also Known As:
Hotel On The Ave
On The Ave Hotel
On The Ave Manhattan
Ave Hotel New York
Hotel Style:
#54 Business Hotel in New York City
#82 Family Hotel in New York City
#123 Romantic Hotel in New York City
#133 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from NYLO New York City staff and other travellers.
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Questions? Get answers from NYLO New York City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There's rooms with a balcony, my room was great but I would have loved to stay in a room with a view. ”
 of 5 bubbles 987delilaht, 23 Feb 2017 | Read review
“Dont stay in front of hotel there is construction and renovation”
 of 5 bubbles Y9608WRmichaels, 22 Feb 2017 | Read review
“Very small”
 of 5 bubbles S225OOanthonyl, 17 Feb 2017 | Read review
“This room with two double beds seemed larger than the room with a king-sized bed I stayed in the last time at the NYLO. ”
 of 5 bubbles Fieldsband, 17 Feb 2017 | Read review
“High floors are always recommended in NYC if you don't like street noise”
 of 5 bubbles RubyAZ12, 15 Feb 2017 | Read review
5 of 5