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The Bentley Hotel

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The Bentley Hotel
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3,098 Reviews from our TripAdvisor Community

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Showing 2,729: English reviews
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Reviewed yesterday NEW

The staff of this property are nice and very helpful. The location is very good. We got a river view from our room and it was nice to wake up to the pleasant view. The furniture needs maintanence. I know it's NY but I think it's a bit pricey.

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Helpful?
1Thank claudiadF5378WO
Cicero
Reviewed 2 days ago NEW

I want to love the Bentley but after 2 stays 9 months apart, it seems that they are having problems teaching their housekeeping staff that shower walls are not supposed to be left with fresh wet orange mold on them. I also don't understand why, after being criticized for over a year about the dead worn out armchairs and carpets...

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Helpful?
Thank 618francesg
Hillsdale
Reviewed 2 days ago NEW

For a stay while family member was in the nearby hospital, perfect for quiet sleep and relaxation. Room quiet, clean and spacious. Would like to return for a more festive occasion . Nearby parking reasonable too

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Helpful?
Thank karenmF1355WB
Brampton, Ontario
Reviewed 2 days ago NEW

During my 5 day stay, I noted that there were 2 very friendly hoteliers that were pleasant and informative. But their good was overcast by 3 others that were dismissive and inattentive. The room was a fair size for 1 with a gorgeous view of the FDR bridge. But the view was overcast by the dustiness throughout the room, garbage...

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Helpful?
1Thank avidtraveller976
Albuquerque, New Mexico
Reviewed 3 days ago NEWvia mobile

The Staff is all very Helpful, Friendly and Polite. Fairly convenient location. Bar is very pricy. Maids DO NOT pick up very well nor do they replenish the K Cups on a daily basis. Had to ask one time... other days went without. The biggest issue is the noise from adjoining rooms. Hearing people talk is bad enough but the...

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Helpful?
1Thank Paul B
Ossining
Reviewed 4 days ago NEW

This was a great first time stay at your hotel, thank you. The room was clean and the staff was friendly and courteous. the location to the Medical Center is ideal as well as the FDR highway. Parking at the hotel was also convenient.

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Helpful?
Thank Pamela W
BentleyNYC, Director of Rooms at The Bentley Hotel, responded to this review

Hello Pamela W, Thank you for your review on Trip Advisor. We look forward to your next stay with us. Cheers, Andreas - Director of Rooms

Northport
Reviewed 4 days ago NEW

Very convenient location for getting in and out of the city. Staff very capable and friendly. Took care of requests quicly. Room furniture was worn and the TV seemed dated, but the room was clean. Toilet was crammed into the cornor of the bathroom wall and was somewhat awkward to use.

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Helpful?
Thank danielaA8083FO
BentleyNYC, Director of Rooms at The Bentley Hotel, responded to this review

Hello danielaA8083FO, Thank you for your detailed and honest review of your recent stay with us. I am happy to see that you enjoyed our location and found our staff to be friendly and helpful. We hope we have the pleasure of welcoming you back to the Bentley soon! Cheers, Andreas - Director of Rooms

Chatham
Reviewed 5 days ago NEW

We've stayed in this hotel over a dozen times and we were always pleased. The staff is wonderful and we always get clean rooms. They always honor our special requests. Very convenient to nearby hospitals.Special kudos to Justin at the front desk.

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Helpful?
Thank David R
BentleyNYC, Director of Rooms at The Bentley Hotel, responded to this review

Hello David R, Thank you for your review and your continued patronage. We look forward to welcoming you back soon. Cheers, Andreas - Director of Rooms

Long Beach
Reviewed 5 days ago NEW

This is an attractive hotel with some quirky maintenance problems. I might stay there next time but will certainly look at other options. Street noise and voices from adjacent rooms are also issues. Location was a plus for my situation.

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Helpful?
Thank jamespK2552KM
BentleyNYC, Director of Rooms at The Bentley Hotel, responded to this review

Hello jamespK2552KM, Thank you for your honest review of your recent stay with us. I do apologize for the issues you mentioned. Feel free to contact me directly if you would like to elaborate as our guests' feedback is how we ultimately improve our product. Cheers, Andreas - Director of Rooms gm@bentleyhotelnyc.com

Plymouth, Massachusetts
Reviewed 5 days ago NEWvia mobile

We stayed two nights at the Bentley while my wife had a procedure at MSK across the street. The staff was fabulous and the bellman, desk, and doorman found the have been nicer. Our room was spacious for NYC with a great view of the 59 th street bridge and the East River The whole experience helped while going through...

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Helpful?
Thank JeffreyMSusanM
BentleyNYC, Director of Rooms at The Bentley Hotel, responded to this review

Hello JeffreyMSusanM, Thank you for your review on Trip Advisor. I am so pleased to see that we made your stay comfortable during an otherwise difficult time. We hope to have the pleasure of welcoming you back soon under different circumstances. Until then, I remain at your service. Cheers, Andreas - Director of Rooms

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Staying in Upper East Side

Neighbourhood Profile
Upper East Side
Combining quiet residential neighbourhoods that have easy access to Central Park with world-famous cultural institutions, the Upper East Side is one of the most livable places in the city. Along beautiful Fifth Avenue, you’ll find Museum Mile, which houses many of the nation's most famous attractions in a single stretch, like The Metropolitan Museum of Art and the Guggenheim Museum. Walk a few blocks into the neighbourhood, and you’ll come to Park Avenue, the poshest address in the city, lined with grand apartment buildings as far as the eye can see. Even if you can’t afford the luxury goods along Madison Avenue, it’s still a great spot to window shop an afternoon away.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located on Manhattan's Upper East Side - Hotel features panoramic views of Manhattan skyline, East River and the renowned, 59th St Bridge Be sure to have dinner and/or a cocktail in Prime at The Bentley restaurant. The kosher, continental menu features many great dishes that will not disappoint! Open Sunday - Thursday, 5:30pm - 10:30pm and Saturday, after sun-down, until 12:00am. ... more   less 

Additional Information about The Bentley Hotel

Address: 500 East 62nd Street, Between York Ave and FDR Drive, New York City, NY 10065-8314
Region: United States > New York > New York City > Upper East Side , Manhattan
Price Range: $197 - $706 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Bentley Hotel 4*
Number of rooms: 197
Reservation Options:
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Also Known As:
Bentley Hotel Nyc
Bentley Hotel New York City
Bentley New York City
Hotel Bentley New York
Hotel Style:
#106 Business Hotel in New York City
#160 Luxury Hotel in New York City
#183 Family Hotel in New York City
#193 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Bentley Hotel staff and other travellers.
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Questions? Get answers from The Bentley Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“east side facing river might be best view”
 of 5 bubbles HALF60, 29 Nov 2016 | Read review
“if you can get a room that looks out over the river that would be the best.”
 of 5 bubbles adamgX3019XV, 28 Nov 2016 | Read review
“great views, location, and café downstairs very convenient! Super comfy beds !!”
 of 5 bubbles familytravelers71, 26 Nov 2016 | Read review
“River-side rooms are rare, but try to get one to get the best view.”
 of 5 bubbles jrzee, 25 Nov 2016 | Read review
“Rooms towards the bridge are quieter”
 of 5 bubbles bernhardkutscher, 22 Nov 2016 | Read review
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