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The Bentley Hotel

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The Bentley Hotel
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3,274 Reviews from our TripAdvisor Community

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Showing 2,898: English reviews
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Reviewed yesterday NEWvia mobile

We were so excited to stay at the Bentley. Had followed the hotel for a while on social media and so was expecting great things from the photographs. We booked a superior room which turned out to be on the 5th floor. The room was clean and a good size but the furniture was tired and the walls, wallpaper and...

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Thank Emily D
Brooklyn
Reviewed yesterday NEW

I decided to go with the wife for our anniversary to the Bentley and enjoy each other's company. I reserved a Junior Suite for the special occasion and was delighted to know that we were upgraded to a King Suite for the weekend! Even more, they sent a bottle of Champagne and a card for us to enjoy. The staff...

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Thank moussah2017
Kuala Lumpur, Malaysia
Reviewed yesterday NEW

This was a wonderful place to return to each day after work, a place to relax after the hustle and bustle of Manhattan. The furnishings are quiet and understated and were much appreciated. Also, the location was great for me, and met my needs well.

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Thank okpowell55
.
Reviewed 2 days ago NEW

great stay!! staff was very helpful! we love the e-mail asking what time we will be arriving so our room was ready. any requests from house keeping were addressed immediately. Front desk staff where awesome!!

Review collected in partnership with this hotel
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Helpful?
Thank 210jefferyl
BentleyNYC, General Manager at The Bentley Hotel, responded to this review

Dear 210jefferyl, I would like to say thank you very much for your amazing review of The Bentley Hotel NYC. It makes me delighted to hear that you enjoyed your stay with us and I will certainly pass along your kind words to our Front Desk and Housekeeping teams. I hope to be able to welcome you back soon! Cheers,...

Albany, NY
Reviewed 2 days ago NEW

I am a patient at Memorial Sloan Kettering Cancer Center. My stay at the Bentley made everything regarding my surgery that much smoother, more pleasant, and helped to keep me relaxed. The cost was reasonable and it could not have been more convenient.

Review collected in partnership with this hotel
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Helpful?
Thank SinQueso
BentleyNYC, General Manager at The Bentley Hotel, responded to this review

Dear SinQueso, Thank you for taking the time to provide a review from your recent stay with us. I am pleased to hear that we were able to provide you with some tranquility during what could be a stressful time. On behalf of the team here at the hotel, I wish you a very speedy recovery! I hope to be...

Kirkcaldy, United Kingdom
Reviewed 3 days ago NEWvia mobile

So I realise I stayed at this hotel last year but I was brought for my birthday by a few friends and the hotel was just brilliant. The reception area was beautiful and all the staff were extremely friendly and polite - no one could do enough for you! The room was big and the panoramic views of the city...

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Helpful?
Thank AlleaHorhan
BentleyNYC, General Manager at The Bentley Hotel, responded to this review

Dear AlleaHorhan, Thank you so much for your glowing review of The Bentley Hotel NYC. It was a privilege having you stay with us for your birthday and I am delighted to hear it was celebrated in style! We strive to provide unparalleled service and there is no better reward than recognition, such as yours. I will be sure to...

Texas
Reviewed 4 days ago NEW

I have been staying at this hotel over the past 20 years (!), and it has been my "go to" place when staying in NYC over that time. This visit I noted some big changes. The staff continued to be very helpful, but they appeared to be younger and newer than the usual staff by far. Most had trouble answering...

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Helpful?
Thank renaissancegal45
ekollenc, General Manager at The Bentley Hotel, responded to this review

Hello renaissancegal45, Thank you for your review! I am happy to hear that we are your preferred property. I sincerely apologize for the inconvenience you experienced during your stay. We are undergoing major renovations at this time. We value you very much and would hate to lose you as our guest. Thank you very much for your feedback, I will...

Exeter
Reviewed 4 days ago NEWvia mobile

Ok the good points staff friendly hotel clean. Bad points 2.5 mile to times square 1 mile from central park didn't use the tube so not sure but think the nearest station is a few blocks up. There are loads of restaurants and bars nearby. They seem to cater more for the nearby hospital Ronnie (manager) if you want tourist...

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Helpful?
Thank Hawkeys
ekollenc, General Manager at The Bentley Hotel, responded to this review

Hello Hawkeys! Thank you for your review! I apologize for the inconveniences you experienced. We do our best to cater to all parties as best as we can and the front desk is one call away to assist you with any issues at hand. We are also happy to inform you that we are undergoing major renovations. If you decide...

East Meadow
Reviewed 4 days ago NEW

Great location if you're planning on being UES, close to hospitals if you have family being treated in NYC not far from other activities. Didn't spend much time in hotel, seemed fairly quiet & clean, but odd smokey smell in hallways - not cigarette, more like firewood.

Review collected in partnership with this hotel
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Helpful?
Thank michelemQ8408GB
ekollenc, General Manager at The Bentley Hotel, responded to this review

Hello michelemQ8408GB, Thank you for your Review! We apologize for the unpleasant smell. Whenever you stay with us again in the future, please let us know about the experience so that we can take care of your reservation from start to finish. We hope to see you again soon! Cheers, Ronnie - General Manager

Center Moriches, New York
Reviewed 5 days ago NEW

Came from LI for my husband's surgery and was thrilled to be here at this hotel for 2 nights. Hospital is directly across the street which is perfect. Parking is just as easy too. Staff was kind and courteous, room was big enough an was very comfortable...I would definitely recommend

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Helpful?
Thank Cas0629
BentleyNYC, General Manager at The Bentley Hotel, responded to this review

Dear Cas0629, I would like to sincerely thank you for your glowing review of The Bentley Hotel NYC. First and foremost, from all of us here at The Bentley, we wish your husband a speedy recovery! I am delighted to hear you enjoyed your stay with us and I hope to be able to welcome you back soon. Cheers, Ronnie...

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Staying in Upper East Side

Neighbourhood Profile
Upper East Side
Combining quiet residential neighbourhoods that have easy access to Central Park with world-famous cultural institutions, the Upper East Side is one of the most livable places in the city. Along beautiful Fifth Avenue, you’ll find Museum Mile, which houses many of the nation's most famous attractions in a single stretch, like The Metropolitan Museum of Art and the Guggenheim Museum. Walk a few blocks into the neighbourhood, and you’ll come to Park Avenue, the poshest address in the city, lined with grand apartment buildings as far as the eye can see. Even if you can’t afford the luxury goods along Madison Avenue, it’s still a great spot to window shop an afternoon away.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Located on Manhattan's Upper East Side - Hotel features panoramic views of Manhattan skyline, East River and the renowned, 59th St Bridge Be sure to have dinner and/or a cocktail in Prime at The Bentley restaurant. The kosher, continental menu features many great dishes that will not disappoint! Open Sunday - Thursday, 5:30pm - 10:30pm and Saturday, after sun-down, until 12:00am. ... more   less 

Additional Information about The Bentley Hotel

Address: 500 East 62nd Street, Between York Ave and FDR Drive, New York City, NY 10065-8314
Region: United States > New York > New York City > Upper East Side , Manhattan
Price Range: $211 - $533 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Bentley Hotel 4*
Number of rooms: 197
Reservation Options:
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Also Known As:
Bentley Hotel Nyc
Bentley Hotel New York City
Bentley New York City
Hotel Bentley New York
Hotel Style:
#106 Business Hotel in New York City
#162 Luxury Hotel in New York City
#183 Family Hotel in New York City
#193 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Bentley Hotel staff and other travellers.
82 questions
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Questions? Get answers from The Bentley Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have less noise from the street”
 of 5 bubbles moussah2017, 26 Feb 2017 | Read review
“Ask for a river view on the upper floors.”
  • It doesn't get better than this...
 of 5 bubbles Howlinggood, 30 Jan 2017 | Read review
“Ask for a view of the bridge/river if possible. You won't be disappointed!!”
 of 5 bubbles debip78, 17 Jan 2017 | Read review
“Go for an upper floor 01/02/03/04”
  • View from 1502
  • View from 711
  • Shabby chair
 of 5 bubbles BestDreamcatcher, 2 Jan 2017 | Read review
“Corner rooms seem larger and brighter”
 of 5 bubbles mrpmjp, 26 Dec 2016 | Read review
5 of 5